Raging Bull Casino | Grand Fortune | Malibu Club Support and Complaints Thread

Where do I file my complaint?
raging bull is a bunch of bullshit. I've played there and donated more than enough money and finally won immediately $180 US everything was done proper. I submitted the request and even had email correspondence back-and-forth telling me that I would receive payment. of course I had to initiate every time any conversation was started. 

The last email received I will attach it was on January 3. I did not receive the payment checked with the Casino today To update my bitcoin, wallet, address and wouldn't you know they said the payment was made on the third. Oh by the way the date today is January 12. The winnings were submitted November 11 of 2023. They've been jerking me along for that long.

HELLO!!!!!!!!

Hello OldE800,

Please read our review of the casino here and please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks!

Hey Nickhelp. Can you please assist, when you have a moment. I have a ragingbullslots account, that I can not get into. I have emailed support and tried to call any number I find but have had no luck. Please help! It is saying "player login restricted" 

Username: Ardwi****

Hello OldE800,

Please send us your casino username/id via private message.

Hello OldE800,

We will close this complaint due to the inactivity of the submitter.

"Hi hope you're doing well today my name is jess choate ive I've been playing your Casino Raging Bull and I believe there's been a misunderstanding or they outright stole money out of my account I don't know which one but I started with a free spins and your max withdrawal and free spins is $100 so I won $245 and they took the $245 out and left me the hundred so I went to withdrawal and you have to deposit 10 to verify your wallet and all that so I deposited my $10 so that gave me $110 in my account I withdrew a hundred and left 10 in there to keep playing well I want 300 off that $10 and they took my $300 thinking it was my bonus but they've already took my bonus then they took another $145 out of my account and my deposit now I haven't got my deposit back and none of my winnings and I just don't know what to do I don't want to take you out of court but I want my money I mean it's not fair that I get to steal my money." Offline message complaint

my name is jess choate and this is my casino id:jl4u*** you asked for 

Hello immaseep83,

First of all welcome to LCB! Glad to have you here. 

Thanks for sharing your casino credentials with us!

We will reach out to casino representative to inquire about your case.

Keep you posted.

Greetings all,

I attempted to review the situation however ArdwinAsh1 is not a valid login in the casino, please recheck your login information. I'm happy to help however I need to be able to find you in the casino to assist.

Thanks so much!

Nick and Raging Bull

Greetings all,

I attempted to review the situation however the username provided to the LCB team is not a valid login in the casino, please recheck your login information. I'm happy to help however I need to be able to find you in the casino to assist.

Thanks so much!

Nick and Raging Bull

Hello immaseep83,

Hello Ashley Ardwin,

Can you please provide us with correct usernames via private message?

Thank you!

Hello immaseep83,

Hello Ashley Ardwin,

Casino responded that your usernames are not correct. Can you please provide us with the correct usernames via private message?

Hello immaseep83,

Hello Ashley Ardwin,

We will close these complaints due to the inactivity of the submitters.

User: Asha****

Sorry had it backwards

Hello Ashley Ardwin,

The casino replied that your username is still not correct. Go to your casino profile and please see more information. That is maybe your LCB username, but not the casino username.

This is a screenshot of an email I received a week ago from them, it shows my username is ashardwin1 

Hello Ashley Ardwin,

Thanks. We will check again.

Keep you posted.

Greetings all,

Thank you Ashley Ardwin for providing the necessary information to locate your account, we can see how you would be confused as there are multiple accounts in your name and at your address as well as sharing other personal details related to you. Unfortunately the terms and conditions of the casino clearly state that only one account per player or household is allowed thus the account in question (and other related accounts) were suspended. There was one deposit that had been rejected by your bank and never collected however the other deposit for $40 has been refunded and should show in your bank balance soon if it has not already.

Supporting documentation has been forwarded to the LCB team for review.

Best wishes,

Nick and Raging Bull

Hello Ashley Ardwin,

As we received proof regarding the casino representative response, we must mark this complaint as Resolved.

Thanks for your understanidng.

I have been waiting since 3/6 for a withdrawal to my Bitcoin wallet and I have yet to receive my winnings. I have reached out to customer support with no luck only to tell me they will escalate the issue and I should get a response back in 24-48 business hours. It was finally approved on 3/21 but still no funds sent. I am convinced that this casino is a scam. That was my first time playing and I have played at other online casinos and this is the first time I have had a bad experience. Can someone please help me with this?

Hello Mjohnson87,

First of all, welcome to LCB! Glad to have you here. 

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks.

Hello Mjohnson87,

Can you please send us your casino username/id via private message?

Hello Mjohnson87,

We will close this complaint due to the inactivity of the submitter.

Yall ROCK!! So awesome to see such support & great involvement from an admin! It's rare!!. & SUPER encouraging for someone like myself whom feels a bit overwhelmed or lost when dealing with some of the casinos &/or the lingo. 

Respect & ❤️ from nw, TN!! Laura Archer ;)

I am writing to formally lodge a complaint regarding my account with Grand Fortune Casino. I have funds that I am unable to withdraw due to ongoing verification issues and now, I am unable to access my account altogether.

Hello Ash9f3e,

Grand Fortune Casino has been closed since February 2024. Could you please send me the link to the casino you are referring to via private message so we can see what this is about?

Thank you.

Hello Ash9f3e,

Any updates regarding your case?

Thank you.