307
SlotsTHIS CASINO IS CLOSED
Overview
Established in December 2013, Grand Fortune Casino was first owned and operated by Merus (UK) Ltd, and at that time it was the only online betting brand under this umbrella.
During this time, they started a collaboration with one of the major brands in the software business, Real Time Gaming, and this is why they were once one of the preferred choices among US-based players.
Up to a certain point, things were looking great…
…but once they changed owners, everything started falling apart. Once they came under ownership from the infamous Virtual Casino Group, complaints started piling up!
This is what happened:
People started experiencing numerous issues when they wanted to get paid out. There were extremely long delays in the payouts, and some players had ended up not being paid at all.
Under the lovely facade of the website, there are many hidden shortcomings, but let’s just say that they supposedly operate with a license issued in Curacao, but it’s nowhere to be found on the site.
And..
…you can’t really do anything unless you create an account. If you happen to do so, you agree to all of their confusing terms and conditions, but we’ll get back to that a little later.
Integrity/Trustworthiness
Integrity and trustworthiness are nowhere to be found, at least when this website is concerned. Even if you close one eye, and try to ignore the absence of a visible license on the site, you still need to be alarmed when you realize that it belongs to the Virtual Casino Group.
As if these weren’t enough…
…the customer support is doing everything in its power to scare away all the customers that have somehow stumbled upon this casino, and decided to place their bets here.
On the other hand - we’re still unsure what to think of the fact that this joint is still one of the few select ones that offer a very unique banking option. Players Rewards Card is a payment method that’s exclusive to the residents of the US, and it offers a fair amount of generous perks.
Player Complaints
Each time we deal with a blacklisted casino, we always need to hear what our fellow LCB’ers have to say on the subject, and the best way to do so is to pay a visit to our forum.
Alas…
…the situation is similar over there. LCB’ers complain about painfully slow payouts, and there were even cases when winnings were voided, due to misinterpretation of the terms and conditions. They didn’t like the rude and unprofessional customer support either.
There were numerous instances where the staff simply ignored any issues presented by the customers, and the agents were only there when time came to fill up players’ mailboxes with tons of spam mail.
Conclusion
Unfortunately, we can’t really say anything good about this place. If you still insist on trying out your luck here, proceed with extreme caution!
Down to Brass Tacks
Grand Fortune Casino is rated 1535 of 1636 casinos reviewed with a score of 2 out of 5 after 382 votes and it has 307 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15811 votes.
Grand Fortune Casino Video Review
Overview
Established in December 2013, Grand Fortune Casino was first owned and operated by Merus (UK) Ltd, and at that time it was the only online betting brand under this umbrella.
During this time, they started a collaboration with one of the major brands in the software business, Real Time Gaming, and this is why they were once one of the preferred choices among US-based players.
Up to a certain point, things were looking great…
…but once they changed owners, everything started falling apart. Once they came under ownership from the infamous Virtual Casino Group, complaints started piling up!
This is what happened:
People started experiencing numerous issues when they wanted to get paid out. There were extremely long delays in the payouts, and some players had ended up not being paid at all.
Under the lovely facade of the website, there are many hidden shortcomings, but let’s just say that they supposedly operate with a license issued in Curacao, but it’s nowhere to be found on the site.
And..
…you can’t really do anything unless you create an account. If you happen to do so, you agree to all of their confusing terms and conditions, but we’ll get back to that a little later.
Integrity/Trustworthiness
Integrity and trustworthiness are nowhere to be found, at least when this website is concerned. Even if you close one eye, and try to ignore the absence of a visible license on the site, you still need to be alarmed when you realize that it belongs to the Virtual Casino Group.
As if these weren’t enough…
…the customer support is doing everything in its power to scare away all the customers that have somehow stumbled upon this casino, and decided to place their bets here.
On the other hand - we’re still unsure what to think of the fact that this joint is still one of the few select ones that offer a very unique banking option. Players Rewards Card is a payment method that’s exclusive to the residents of the US, and it offers a fair amount of generous perks.
Player Complaints
Each time we deal with a blacklisted casino, we always need to hear what our fellow LCB’ers have to say on the subject, and the best way to do so is to pay a visit to our forum.
Alas…
…the situation is similar over there. LCB’ers complain about painfully slow payouts, and there were even cases when winnings were voided, due to misinterpretation of the terms and conditions. They didn’t like the rude and unprofessional customer support either.
There were numerous instances where the staff simply ignored any issues presented by the customers, and the agents were only there when time came to fill up players’ mailboxes with tons of spam mail.
Conclusion
Unfortunately, we can’t really say anything good about this place. If you still insist on trying out your luck here, proceed with extreme caution!
Down to Brass Tacks
Grand Fortune Casino is rated 1535 of 1636 casinos reviewed with a score of 2 out of 5 after 382 votes and it has 307 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15811 votes.
Screenshot Gallery / Last Updated 29-06-2022
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
€30
F--
-
min withdrawal:
€100
F--
-
Cashout Limit:
€2,500 Weekly
F-- -
Currencies:
-
cashout times:
Pending time: up to 7 business days
Processing time: 7-10 business days
F-- -
Banking:
depositwithdrawal
Banking services eZeeWallet, NETELLER, Payz, Skrill and SOFORT Banking are not available for Players from Illinois, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
0800-919439
- Withdrawal Lock: No
- Manual Flush: No
Grand Fortune Casino Activity
Lochnessa4629 rated and commented on a casino
"The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus s..."
3 / 5
therealpeteg rated and commented on a casino
"All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure"
0.8 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Please enter your comment.
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Member's feedback (91)
Read All
The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus so I can’t speak on that. The games didn’t pay out very much for me.
All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure
I didn't really like these casinos. The games are all the same and get old eventually. Just another average casino. Never was able to cash out and the verification process is kind of extensive.
It should be called grand joke the games don’t pay out the bonuses are nonexistent once you make a deposit and they will flood your inbox with offers that you don’t qualify for But they’ll still give them to you and then let you play through and get the Playthru done and then tell you that you don’t qualify for it
Bonus didn’t work and i can’t get anyone to message me back
It's not the best neither the worst casino it's pretty cool and have all my favorite rtg games there payout are okay there live chat is sort of helpful
This casino was a cookie cutter of the other sites like it. Never heard back on payout or verification. Wouldn't recommend.
Enjoyed this casino. I won a lot on welcome bonus but wasn’t able to withdraw cuz I haven’t deposited yet. Seems fair, fast support. Lots of bonuses to choose from.
Not the worst by any means. I kinda liked it except for the fact i felt like i was thrown into the stone ages and I couldn't hit a feature to save my life!
Mouche12
4 years ago
Moderator (nl)
Kas, I'm sending you a message now and will have the casino rep sort it out.
Kas, ik stuur je nu een berichtje en zal het laten uitzoeken door de casino rep.
Kas
4 years ago
Newbie
I live in the Netherlands and cannot pay out. What should I do with the 5000 euros?
Ik woon in Nederland en kan niet uitbetalen.. Wat moet ik nu mEt die 5000 euro
Well there is a reason this establishment is on LCBs warning list. It would be wise to trust that warning because LCB knows what they're talking about. I deposited here a couple years ago. Made it through wagering, went through the gruiling verification process and waited. And waited. And waited... Two years later is till...
Well there is a reason this establishment is on LCBs warning list. It would be wise to trust that warning because LCB knows what they're talking about. I deposited here a couple years ago. Made it through wagering, went through the gruiling verification process and waited. And waited. And waited... Two years later is till havent gotten my $250 dollar withdrawal. What's that tell you?
Show more
This is a great casino. There live chat is a pleasure to deal with. There deposit options are numerous and there withdrawals are fast and quick. They have a lot of bonuses to choose from just be prepared to read the terms and realize there is rollover for deposits with a bonus attached. If you win they pay out quickly with...
This is a great casino. There live chat is a pleasure to deal with. There deposit options are numerous and there withdrawals are fast and quick. They have a lot of bonuses to choose from just be prepared to read the terms and realize there is rollover for deposits with a bonus attached. If you win they pay out quickly with no problems. I love this casino.
Show more
I used to play here and at their sister site Raging bull all the time! I had made several deposits and several cashouts. Now I see they have gone downhill. They are now blacklisted which makes sense. They locked my account! When I contacted them, they said I REQUESTED for my account to be closed. Total BS!! I am glad they...
I used to play here and at their sister site Raging bull all the time! I had made several deposits and several cashouts. Now I see they have gone downhill. They are now blacklisted which makes sense. They locked my account! When I contacted them, they said I REQUESTED for my account to be closed. Total BS!! I am glad they are blacklisted because they deserve to be.
Show more
Sister casino to raging bull lots of bonuses but i won 1600$ off them and then another 800 withdrawral time was way over the stated timeframe and they then restricted my account saying i was winning too much. So now i am not allowed to collect any bonuses at all theres no chips and no cashbacks i think its extremely unfair.
Sister casino to raging bull lots of bonuses but i won 1600$ off them and then another 800 withdrawral time was way over the stated timeframe and they then restricted my account saying i was winning too much. So now i am not allowed to collect any bonuses at all theres no chips and no cashbacks i think its extremely unfair.
Show more
Grand Fortune casino has been active for quite some times and I've never liked this casino to be hones due their poor support and ridiculous long payout time, some players even had to wait months to get paid and that if very frustrating. I still can't believe that this casino is still operating till today. I've always branded...
Grand Fortune casino has been active for quite some times and I've never liked this casino to be hones due their poor support and ridiculous long payout time, some players even had to wait months to get paid and that if very frustrating. I still can't believe that this casino is still operating till today. I've always branded RTG casinos as the rotten ones despite there are a few good ones exist. Stay away from this casino, no matter how generous they are with freebies.
Show more
I agree with the other post quote, the customer service is terrible and not sure about payouts cuz I never got to that point but the casino set up itself seemed alright and if they can get their act together then, maybe they'll have a chance. I would try them again eventually to see if things have improved.
Haven't deposited at this casino before due to deposit options but tried their no deposit bonuses and I like the winning odds.
LCB is right and this is another poorly ran RTG casino. I couldn't even get the cashier to load. LCB is absoltely right. This is another poorly ran RTG site that I advise against
Hi sguzma, Grand Fortune and its sister brands have recently been added to our Warning list due to slow payouts, poor and unresponsive customer support. Please check your inbox.
- Jurisdictions:
- Download Available: No
- Company:
- Sister Casinos:
-
min deposit:
€30
F--
-
min withdrawal:
€100
F--
-
Cashout Limit:
€2,500 Weekly
F-- -
Currencies:
-
cashout times:
Pending time: up to 7 business days
Processing time: 7-10 business days
F-- -
Banking:
depositwithdrawal
Banking services eZeeWallet, NETELLER, Payz, Skrill and SOFORT Banking are not available for Players from Illinois, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
0800-919439
- Withdrawal Lock: No
- Manual Flush: No
Related News
-
Fall from Grace: Raging Bull and Sister Sites Lose...
23 Apr 4th, 2017
-
Grand Fortune Debuts at Slotland
3 Aug 9th, 2016
Grand Fortune Casino Activity
Lochnessa4629 rated and commented on a casino
"The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus s..."
3 / 5
therealpeteg rated and commented on a casino
"All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure"
0.8 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Lochnessa4629
10 months ago
Jr. Member
3 / 5
The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus so I can’t speak on that. The games didn’t pay out very much for me.
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therealpeteg
1 year ago
Sr. Newbie
0.8 / 5
All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure
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Bretames94
1 year ago
Sr. Newbie
2.3 / 5
I didn't really like these casinos. The games are all the same and get old eventually. Just another average casino. Never was able to cash out and the verification process is kind of extensive.
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ericadawn11-0
2 years ago
Full Member
0.9 / 5
It should be called grand joke the games don’t pay out the bonuses are nonexistent once you make a deposit and they will flood your inbox with offers that you don’t qualify for But they’ll still give them to you and then let you play through and get the Playthru done and then tell you that you don’t qualify for it
Please enter your comment.
Your comment is added.
Kinggod93
2 years ago
Sr. Newbie
1.2 / 5
Bonus didn’t work and i can’t get anyone to message me back
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Immaturseven37
2 years ago
Sr. Newbie
3.6 / 5
It's not the best neither the worst casino it's pretty cool and have all my favorite rtg games there payout are okay there live chat is sort of helpful
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Grizz3
3 years ago
Newbie
1.2 / 5
This casino was a cookie cutter of the other sites like it. Never heard back on payout or verification. Wouldn't recommend.
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Ccas30489
3 years ago
Sr. Member
3.3 / 5
Enjoyed this casino. I won a lot on welcome bonus but wasn’t able to withdraw cuz I haven’t deposited yet. Seems fair, fast support. Lots of bonuses to choose from.
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barsalou6
4 years ago
Jr. Member
2.3 / 5
Not the worst by any means. I kinda liked it except for the fact i felt like i was thrown into the stone ages and I couldn't hit a feature to save my life!
Please enter your comment.
Your comment is added.
Mouche12
4 years ago
Moderator (nl)
Kas, I'm sending you a message now and will have the casino rep sort it out.
Kas, ik stuur je nu een berichtje en zal het laten uitzoeken door de casino rep.
Please enter your comment.
Your comment is added.
Kas
4 years ago
Newbie
I live in the Netherlands and cannot pay out. What should I do with the 5000 euros?
Ik woon in Nederland en kan niet uitbetalen.. Wat moet ik nu mEt die 5000 euro
Please enter your comment.
Your comment is added.
Will90
4 years ago
Jr. Member
1.6 / 5
Well there is a reason this establishment is on LCBs warning list. It would be wise to trust that warning because LCB knows what they're talking about. I deposited here a couple years ago. Made it through wagering, went through the gruiling verification process and waited. And waited. And waited... Two years later is till...
Well there is a reason this establishment is on LCBs warning list. It would be wise to trust that warning because LCB knows what they're talking about. I deposited here a couple years ago. Made it through wagering, went through the gruiling verification process and waited. And waited. And waited... Two years later is till havent gotten my $250 dollar withdrawal. What's that tell you?
Show morePlease enter your comment.
Your comment is added.
Prince Bhasin
5 years ago
Full Member
This is a great casino. There live chat is a pleasure to deal with. There deposit options are numerous and there withdrawals are fast and quick. They have a lot of bonuses to choose from just be prepared to read the terms and realize there is rollover for deposits with a bonus attached. If you win they pay out quickly with...
This is a great casino. There live chat is a pleasure to deal with. There deposit options are numerous and there withdrawals are fast and quick. They have a lot of bonuses to choose from just be prepared to read the terms and realize there is rollover for deposits with a bonus attached. If you win they pay out quickly with no problems. I love this casino.
Show morePlease enter your comment.
Your comment is added.
LadyEnygma
5 years ago
Full Member
1.5 / 5
I used to play here and at their sister site Raging bull all the time! I had made several deposits and several cashouts. Now I see they have gone downhill. They are now blacklisted which makes sense. They locked my account! When I contacted them, they said I REQUESTED for my account to be closed. Total BS!! I am glad they...
I used to play here and at their sister site Raging bull all the time! I had made several deposits and several cashouts. Now I see they have gone downhill. They are now blacklisted which makes sense. They locked my account! When I contacted them, they said I REQUESTED for my account to be closed. Total BS!! I am glad they are blacklisted because they deserve to be.
Show morePlease enter your comment.
Your comment is added.
Natalie Yvonne
5 years ago
Newbie
2.3 / 5
Sister casino to raging bull lots of bonuses but i won 1600$ off them and then another 800 withdrawral time was way over the stated timeframe and they then restricted my account saying i was winning too much. So now i am not allowed to collect any bonuses at all theres no chips and no cashbacks i think its extremely unfair.
Sister casino to raging bull lots of bonuses but i won 1600$ off them and then another 800 withdrawral time was way over the stated timeframe and they then restricted my account saying i was winning too much. So now i am not allowed to collect any bonuses at all theres no chips and no cashbacks i think its extremely unfair.
Show morePlease enter your comment.
Your comment is added.
Mojo Jojo
5 years ago
Super Hero
0.5 / 5
Grand Fortune casino has been active for quite some times and I've never liked this casino to be hones due their poor support and ridiculous long payout time, some players even had to wait months to get paid and that if very frustrating. I still can't believe that this casino is still operating till today. I've always branded...
Grand Fortune casino has been active for quite some times and I've never liked this casino to be hones due their poor support and ridiculous long payout time, some players even had to wait months to get paid and that if very frustrating. I still can't believe that this casino is still operating till today. I've always branded RTG casinos as the rotten ones despite there are a few good ones exist. Stay away from this casino, no matter how generous they are with freebies.
Show morePlease enter your comment.
Your comment is added.
jonnypags
5 years ago
Jr. Member
0.9 / 5
I agree with the other post quote, the customer service is terrible and not sure about payouts cuz I never got to that point but the casino set up itself seemed alright and if they can get their act together then, maybe they'll have a chance. I would try them again eventually to see if things have improved.
Please enter your comment.
Your comment is added.
CnK4EVER
6 years ago
Sr. Newbie
3.6 / 5
Haven't deposited at this casino before due to deposit options but tried their no deposit bonuses and I like the winning odds.
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hansenrobj
7 years ago
Newbie
0.3 / 5
LCB is right and this is another poorly ran RTG casino. I couldn't even get the cashier to load. LCB is absoltely right. This is another poorly ran RTG site that I advise against
Please enter your comment.
Your comment is added.
MelissaN
7 years ago
Almighty Member
0.1 / 5
Hi sguzma, Grand Fortune and its sister brands have recently been added to our Warning list due to slow payouts, poor and unresponsive customer support. Please check your inbox.
Please enter your comment.
Your comment is added.