Jason I have a question why don't you post term and conditions of match deposits you never can find them they should be posted with the promotion instead of hiding them ,,are they that bad you don't want us to see them
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- Replied by
- Jason FTA
- at Jul 16, 15, 07:06:58 AM
- Casino Rep 568
- last active 5 years ago
Hi kerch123,
They are not bad at all. I post the terms of most of the bonuses I list. However, sometimes I just post some ad-hoc bonuses on the fly. The terms can also be reviewed in the cashier when claiming the coupon.
I promise I will never not post the terms because I am scared of them being in favor of the casino. Ask any of the LCB'ers who play at Raging Bull Casino.
Looking forward to hearing back from you!
Regards
Jason2.3/ 5
3.1/ 5
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- Replied by
- Cat50
- at Jul 17, 15, 05:16:22 AM
- Superstar Member 6644
- last active 14 days ago
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- Replied by
- dopicomama
- at Jul 17, 15, 06:49:34 AM
- Sr. Member 347
- last active 3 years ago
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- Replied by
- lakandan
- at Jul 17, 15, 09:15:42 AM
- Hero Member 870
- last active 2 years ago
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- Replied by
- Cat50
- at Jul 17, 15, 09:22:25 AM
- Superstar Member 6644
- last active 14 days ago
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- Replied by
- griffin47
- at Jul 17, 15, 10:25:01 AM
- Jr. Member 93
- last active 20 days ago
Hi Jason,
I am not able to log into raging bull,says not allowed to log in to contact customer support.Lilly from customer support said she doesn't see anything wrong and suggested I uninstall and re install.I wanted to have you check on the problem first.
Thank You,
TamiRated:5/ 5
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- Replied by
- Jason FTA
- at Jul 17, 15, 02:43:24 PM
- Casino Rep 568
- last active 5 years ago
Hi All,
I just quickly had to log in and post this urgent message!
You guys might have received multiple mails as helwin stated. My sincere apologies for the inconvenience. If you are unable to claim the bonus, it's due to the fact that you are not in the relevant VIP group. The entry VIP group is GREEN BULL and you had to have made a minimum of one successful deposit at the casino to gain access into this group.
Please feel free to contact the support desk to verify your VIP status and too see whether you qualify for the relevant VIP bonus.
I will only be back in the office on Tuesday so please direct all questions or queries to the support desk.
See you all on Tuesday!
Best Regards
Jason -
- Replied by
- griffin47
- at Jul 17, 15, 08:11:13 PM
- Jr. Member 93
- last active 20 days ago
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- Replied by
- dopicomama
- at Jul 17, 15, 08:12:50 PM
- Sr. Member 347
- last active 3 years ago
-
- Replied by
- Cat50
- at Jul 18, 15, 09:49:28 AM
- Superstar Member 6644
- last active 14 days ago
I can log in just fine at Grande Fortune but still not at Raging bull . Is anyone else still having problemsRated:0.2/ 5
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- Replied by
- givennsz
- at Jul 18, 15, 10:34:21 AM
- Super Hero 1020
- last active 2 years ago
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- Replied by
- chillymellow
- at Jul 18, 15, 11:05:37 AM
- Mighty Member 3619
- last active 4 years ago
If it's the green vip bonus, you are fine (well, I am 98% sure) especially if you got notice by email about the new vip levels and your new status.
I have a comment... I was not liking the mobile versions of RB and GF, but I've spent more time with it on the phone and well, on a 3 cent bet won $17, Now, that's a big incentive to like playing mobile - I made similar lucky spins at each casino, Woo hoo! I had sworn I coud win nothing playing mobile. But besides the luck, I found the spinning smoother and the site in general more responsive. So I have to say I have seen the light and am no longer afraid to get my feet wet playing on my HP10+ or Android here any longer
And one more thing, I still see no tourneys at GF but I did notice the new lobby! -
- Replied by
- givennsz
- at Jul 18, 15, 11:42:35 AM
- Super Hero 1020
- last active 2 years ago
-
- Replied by
- Cat50
- at Jul 18, 15, 05:55:35 PM
- Superstar Member 6644
- last active 14 days ago
ing is a record of your online chat.
General Info
Chat start time Jul 18, 2015 6:41:40 PM EST
Chat end time Jul 18, 2015 6:51:59 PM EST
Duration (actual chatting time) 00:10:19
Operator David
Chat Transcript
info: Thank you for choosing to chat with us. An agent will be with you shortly.
info: You are now chatting with David.
David:
hello and welcome to the casino
You: i am unable to log in
You: hi
David:
alright i will check that
David:
can you please confirm your username and casino
You: Ϊxxxxxxxxxxx
You: raging bull
David:
thanks for waiting
You: itit's saying contact support
You: yw
David:
the account has been suspended by the system as it is linked with many other accounts
You: only have one account username winitall
You: that's fine thanks
David:
yes but there is a lot of factors contributing to that not only username
but we will be able to remove the ban
David:
if you send us identification document and proof of address
info: The chat transcript will be sent to: xxxxxxxxxxx at the end of your chat.
You: it's ok, this is the second time i was accused of something serious like this
David:
we not accusing you
You: afraid to play here anymore in case i win and have problems cashing out
David:
it is and automated system response
You: ok
You: have a great evening
David:
we don't have any such issues with other players
David:
thanks you
You: that's fine
David:
good evening to you too
please contact us if you need more info we will be glad to have you in our casino
David:
hope we will chat again soon
Never had more then one account at any casino. Max cashout of $100 is not worth it. No issues with other players but at least 3 others had the same issue 8'|.Rated:0.2/ 5
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- Replied by
- griffin47
- at Jul 18, 15, 07:52:44 PM
- Jr. Member 93
- last active 20 days ago
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- Replied by
- chillymellow
- at Jul 18, 15, 08:51:28 PM
- Mighty Member 3619
- last active 4 years ago
let me just add i have received "unable to log on" and "not allowed to log in" messages at other casinos and never asked why. I contacted live help, did whatever they asked to verify who I was, and was back in quickly. I am sure if there are no duplicate accounts, or, even if there are some, they will help you get straightened out. You are only missing the 6 cent tourney at the moment so hopefully you will get back in before another big one comes around! Just have patience and it will get worked out.
At one casino, there were like 6 accounts and yes, two ended up being mine - 1 from 5 years ago I used once, the rest my husband.... I had to sign an "I was bad and won't do it again ever" statement and all was well again. It took about 3 weeks before they let me in, but it's all good again.
Good luck when you get back in, to all who are locked out at the moment!3.8/ 5
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- Replied by
- chillymellow
- at Jul 18, 15, 08:56:51 PM
- Mighty Member 3619
- last active 4 years ago
Thank you chilly! I actually got an email about the new vip status, but when i log into the casino the ndb is more than the vip one...i better ask support to make sure i definitely dont want to flag my account for over claiming bonuses.
You can alternately PM DeanFTA - he's the banker - and ask, or just go to live help or send support an email. But, normally any free bonus they put in your cashier you are eligible to take. It's those you add in the code yourself that can get you feeling in hot water. Dean has a way of sending you a pop up message when you try to enter too many free codes and haven't deposited. Makes you want to run and hide, kinda, but it's just a friendly reminder to deposit. I'm interested in hearing how your bonus turns out and best of luck when you play! -
- Replied by
- kerch123
- at Jul 19, 15, 05:18:48 AM
- Full Member 182
- last active 1 year ago
yeah raging bull home of the 80x playthrough on a free chip that is a slap in the face ripoff and then on your free chip your max withdraw is 100 great deal and on the match deposits they never list the terms rip offfffsss
Rated:0.1/ 5
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- Replied by
- chillymellow
- at Jul 19, 15, 10:27:55 AM
- Mighty Member 3619
- last active 4 years ago
kerch123, did you need some support from Raging Bull because this is the place to find it. If you want to make complaints, I'm sure your input would be more appropriate on the player complaints topic.
Wow, 80x? I have never seen that with the free chips I have been getting. And the max withdrawal is different depending on the bonus. The rep here is always open to suggestions if you have something in mind regarding the bonuses you would like to see. I've always found the specific terms of the bonuses but in general, if in doubt, ask! I hope you find a casino you like and trust, it's an awesome feeling compared to what I've been exposed to over the past 10 years or so of playing online.Rated:5/ 5
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- Replied by
- chillymellow
- at Jul 19, 15, 09:24:35 PM
- Mighty Member 3619
- last active 4 years ago
You're really close - it's a sub forum of this one
https://jswqzs.com/onlinecasinobonusforum/player-complaints/
that should get you in the right location, kerch123. and anyone else.
BTW, there is a chip in the LCB shop for $20 and one for free spins. Here are the terms:
Raging Bull $20 Free Chip
$5.00 cost
1. Restricted countries: Afghanistan, Bolivia, Bosnia and Herzegovina, Croatia, Czech Republic, Gaza strip, Georgia, Hungary, Indonesia, Iran, Iraq, Israel, Kazakhstan, Latvia, Malaysia, Nigeria, Philippines, Poland, Russian Federation, Serbia, Montenegro, Singapore, Slovakia, Slovenia, Syria, Thailand, Ukraine, Uzbekistan, Vietnam
2. Qualifying criteria: Must have made 1 successful deposit in the current month.
3. Maximum Uses per Player per Month: 1 time
4. Max Cashout: $100
5. Play through: 30 x BonusRated:5/ 5
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- Replied by
- seculla
- at Jul 20, 15, 11:42:05 AM
- Super Hero 1018
- last active 7 years ago
I also had problem with singing in on my Raging Bull casino, and I've talked with Chat support and they told me that my account is banned because there were some "similar" accounts to mine. And it was strange, because I had deposits and withdrawals there without any problem so far, also on Grand Fortune, but there I was able to log in without any problem.
So I talked with chat support on Grand Fortune and they "activated" my account and now I'm able to log in.
Alternatively, you can wait until tomorrow, for Jason to be back and I'm sure that he will resolve this issue for you.3.1/ 5
Rated:5/ 5
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- Replied by
- griffin47
- at Jul 20, 15, 12:17:28 PM
- Jr. Member 93
- last active 20 days ago
-
- Replied by
- Just1Million
- at Jul 20, 15, 02:41:37 PM
- Hero Member 654
- last active 4 months ago
-
- Replied by
- Linda77777
- at Jul 20, 15, 09:31:02 PM
- Full Member 133
- last active 1 year ago
-
- Replied by
- Jason FTA
- at Jul 21, 15, 02:44:52 AM
- Casino Rep 568
- last active 5 years ago
How about adding e wallets to your casino as deposit methods to your front page so customers will know?
Hi Rickharder,
Thanks for the suggestion. We will be updating the websites with the e-wallet options within a day or two.
For your input, I will be rewarding you with a free bonus. Please provide me with your username.
Thanking you in advance!
Best Regards
Jason -
- Replied by
- Jason FTA
- at Jul 21, 15, 02:49:56 AM
- Casino Rep 568
- last active 5 years ago
I just went to coupons and 3 have no terms and conditions 1 does am not busting on you I ,,,just like to know u go to chat and you wait 5 min or more to get a answer
Hi kerch123, Thanks for the feedback. Which coupon are you referring to? You do know that once you click on the redeem coupon button, the terms will appear?
I look forward to hearing back from you!
Best Regards
Jason -
- Replied by
- Jason FTA
- at Jul 21, 15, 03:07:13 AM
- Casino Rep 568
- last active 5 years ago
I tried to DM you this morning about the tournament. I didn't know if my comment qualified for a free entry . Also i found $50 coupon in my account for VIP green . Max cashout $100. Can you please tell me more about the VIP program .
Hi Rena35,
My apologies dear, I have been out of the office.
I will review your tournament suggestion and reward you for the suggestions before the close of business today. As for the VIP program, sure. Visit the url below to find out more: https://www.ragingbullcasino.com/loyalty.asp
Let me know if you need more assistance or answer on the VIP program.
Regards
Jason -
- Replied by
- Cat50
- at Jul 21, 15, 03:12:50 AM
- Superstar Member 6644
- last active 14 days ago
I tried to DM you this morning about the tournament. I didn't know if my comment qualified for a free entry . Also i found $50 coupon in my account for VIP green . Max cashout $100. Can you please tell me more about the VIP program .
Hi Rena35,
My apologies dear, I have been out of the office.
I will review your tournament suggestion and reward you for the suggestions before the close of business today. As for the VIP program, sure. Visit the url below to find out more: https://www.ragingbullcasino.com/loyalty.asp
Let me know if you need more assistance or answer on the VIP program.
Regards
Jason
I can't login . I was upset at first but saw that it wasn't just me. Can this be fixed ?
Welcome back Uncle Jay, you have been missed -
- Replied by
- Jason FTA
- at Jul 21, 15, 03:13:39 AM
- Casino Rep 568
- last active 5 years ago
-
- Replied by
- Jason FTA
- at Jul 21, 15, 03:31:54 AM
- Casino Rep 568
- last active 5 years ago
ing is a record of your online chat.
General Info
Chat start time Jul 18, 2015 6:41:40 PM EST
Chat end time Jul 18, 2015 6:51:59 PM EST
Duration (actual chatting time) 00:10:19
Operator David
Chat Transcript
info: Thank you for choosing to chat with us. An agent will be with you shortly.
info: You are now chatting with David.
David:
hello and welcome to the casino
You: i am unable to log in
You: hi
David:
alright i will check that
David:
can you please confirm your username and casino
You: Ϊxxxxxxxxxxx
You: raging bull
David:
thanks for waiting
You: itit's saying contact support
You: yw
David:
the account has been suspended by the system as it is linked with many other accounts
You: only have one account username winitall
You: that's fine thanks
David:
yes but there is a lot of factors contributing to that not only username
but we will be able to remove the ban
David:
if you send us identification document and proof of address
info: The chat transcript will be sent to: xxxxxxxxxxx at the end of your chat.
You: it's ok, this is the second time i was accused of something serious like this
David:
we not accusing you
You: afraid to play here anymore in case i win and have problems cashing out
David:
it is and automated system response
You: ok
You: have a great evening
David:
we don't have any such issues with other players
David:
thanks you
You: that's fine
David:
good evening to you too
please contact us if you need more info we will be glad to have you in our casino
David:
hope we will chat again soon
Never had more then one account at any casino. Max cashout of $100 is not worth it. No issues with other players but at least 3 others had the same issue 8'|.
Hi Rena35,
Sorry for the inconvenience my dear. There were two issues over the weekend. First one RTG were doing some upgrades, thus players were not able to login for a period of time. Secondly, the other issue is pertaining to your account and my call center. They were correct in stating that there are links to other accounts, however if they opened their eyes, they would have seen that those are test account i.e. my accounts that will show links as I have granted you free entries into past tourneys etc.
I have unlocked your account, so you should be good to go!
My apologies for this. I will make it up to you, I promise!
Best Regards
Jason2.3/ 5
-
- Replied by
- Jason FTA
- at Jul 21, 15, 04:06:13 AM
- Casino Rep 568
- last active 5 years ago
yeah raging bull home of the 80x playthrough on a free chip that is a slap in the face ripoff and then on your free chip your max withdraw is 100 great deal and on the match deposits they never list the terms rip offfffsss
Hi kerch123, 80x playthrough - wow this is insane. This is most definitely not a coupon that I created. In fact I will never auth a coupon code such as this. However, please answer this question: Is it free money and have you deposited at Raging Bull Casino?
Surely free money is a nice gesture from the casino to reward players either for their loyalty or even their positive contribution toward the casino. If you are not happy with the terms of the FREE money, then surely you don't have to redeem the coupon.
Regards
Jason2.3/ 5
3.1/ 5
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- Replied by
- Jason FTA
- at Jul 21, 15, 04:46:23 AM
- Casino Rep 568
- last active 5 years ago
Hi cica001,
There have been some changes. However, you are a depositing player at Raging Bull, so you should not be affected. Please let me know if you have a problem and I will resolve it for you asap.
Best Regards
Jason2.3/ 5
-
- Replied by
- Jason FTA
- at Jul 21, 15, 04:48:25 AM
- Casino Rep 568
- last active 5 years ago
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