BitCasino.IO (Bitcoin Casino), Sportsbet.io

I said the place was funny. I have been playing online too long to know better. There simulated version of BJ isn't fair. Even where they are licensed is a joke. I for one would like a full refund of my deposits.

Thanks Cheetahwind for your research and efforts.

            Where is all this coming from?  There is at least one other site that has nearly identical  software.
I've been playing there for weeks and made deposits and withdrawals  with no problems or hassles.  If you guys are correct,  fine,  but  I 'm  just saying I haven't had  any problems  with them. 

Bitcasino.io integrates gaming software developed by third party software providers; we do not develop the games ourselves. We work with over 10 different software providers, and they have their own advantages within different markets and jurisdictions using their own technical solutions. We do not control which games are being built, or offered by these gaming providers, but given the global reach of bitcoin, we wanted to provide as much choice to our players as possible, depending on what games were popular in their own markets (on fiat casinos). We are extremely focused on working with the best software providers in the fiat world, but its a long and difficult process to convince them to adopt such an innovative technology.  Hence in our early days, we integrated as many software providers we could to ensure business model of a bitcoin casino was indeed a practical reality.  To this end, we often review all our software providers to ensure they are, not only up to our standards, but also our player’s standards and should some software not be, we will remove them from our site.

We have been very open with our gaming regulator on a regular basis, consistantly sending through proof of our player balances and solvency.  Given that we are now about to launch with one of the most famous and well respected software providers in the fiat casino industry, we are very happy with the growth and respect the bitcoin industry has gained and we will continue to review all our software provider’s to ensure they are up the high standards our community of players demand.

We are also working on, with the assistance of the leading bitcoin developers, a full “self regulatory” proof of solvency / proof of balances function, so whilst our regulator can be sure we have the funds that we say we have, soon, every player will be able to check themselves.  This is the most important function we can launch, as we want to be responsible to our players first and foremost.  If there is any one here, who wants to help contribute to the open source functionaly we are developing, please do send us a message and get involved. 

As many of our players can confirm, we always do the utmost to fulfill each and every person’s individual request making sure they feel comfortable and have a safe and enjoyable experience. Our team works fast, efficiently and relentlessly every day towards greater bitcoin awareness, especially making sure that the casino software providers who operate in the traditional fiat markets come to the realisation that it’s a smart move to be involved in the bitcoin industry to compliment their existing business models.

The problem with the software itself, is that the software is either hacked, pirated, or not really what you see is what you get type of deal.
Sure the software does pay, the pay out process is seamless, and everything is practically anonymous.
Just the issue at stake is the fact that the software that is being mentioned isn't what you really think your playing.  It wasn't licensed directly to BitCasino.io nor was it licensed to the people providing it.
That's where the exact issue is.

well put cheetahwind 

what is really worrying is the PR post they made couple days ago that absolutely does not address any of the raised issues.

It is not even a good damage control kind of PR.

I wonder if there's a possible way to get a refund for deposit there? LCB are you able to assist in doing so?

We thank all contributors, moderators and the LCB administrators for partaking in this discussion and for bringing these issues to the attention of the Bitcasino.io management team.

As a business, we take all matters referred by our customers’ or those that aren’t yet customers seriously, as we have the same objectives of providing the highest player standards.

We have completed our internal investigation into this matter. To that end any and all games that were or are available on the platform, shall now be the subject of further enhanced scrutiny checks and measures. This has been communicated with the providers and shall form the basis of ongoing deeper due diligence. 

In light of all this, we have disabled games that were pointed out by the administrators / users and after our own checks with those providers.

We shall continue to improve our checks on games providers and we welcome any contributors to this topic to contact us either via LCB or directly to raise any future concerns.

As a token of our appreciation and the stewardship demonstrated by members in this topic, we wish to offer the following contributors, Zuga and cheetahwind, 50 mBTC no deposit bonus to further test our current games portfolio.

I do not have an account there but there were other contributors to the post. Also what about choclateman's question ?

This is a prime example to why there is no other recourse of getting a refund from bitcoin casinos. No way to dispute a transaction. So you pretty much at the mercy of the casino. I also wonder why Zuga and Cheetahwind was the only ones to get a freebie. Is there some type of reasoning behind this and not others who played in good faith and lost due to unlicensed games?

I have to stress out that I have not asked for a freebie , nor I can nor will accept it. I also do not think it is appropriate to be offered anything free given the circumstances of this case.

All I know is freebie or not, since I decided it was free.  I decided to go ahead and ask for the chip to be credited.

Imagine that, so far 4 days later no credit.  I'm thinking that was his final message before doing a runner and never coming back to face further music.

Oh well the fun has ended.  Hopefully they learned a few lessons along the way.

Thanks for testing the waters Cheetawind and the rest who contributed to this thread. What a disappointment. As an American I really hoped Bitcoin could provide legitimate new alternatives to RTG or maybe even restore our ability to play MG and other top platforms.

Perhaps even more importantly--Bitcoin can accommodate "nearly instant" withdrawals and that is truly a REAL game changer.

Bitstars and the like have yet to offer us anything but Betsoft games that I do not particularly care for. Has anyone got anything good to say about playing at Bitstars. How about their live blackjack games?

bitstars also have SOFTSWISS slots.

Shh, be quiet. If you listen carefully you can hear crickets in here. 

Just curious to know if you ever got credited  Have not seen much more about this casino. Wonder if they are still around  .

Nope, infact the rep here didn't even reply to my personal email. But what do you expect from casino that isn't even regulated? Oh well, lesson learned...

There around, and yes I did get credit.  I just figured it wasn't important really to announce.
On either note, there still around taking deposits and paying out.  Just apparently have abandoned here for the most part.

don't think there is much they can say .. they were busted on the pirated games and nothing they say will amend what they did.

They are still running the pirate software games...

wait they said they removed the offending games? Are you saying there is more pirated software, than just Microgaming and Aristocrat?

lol what information?  I mean seriously, all they wanted was a name and e-mail address.  No physical address, telephone number, DOB, SSN, etc, etc.  Nothing revealing really.  Even your Bit Coin transaction doesn't reveal anything about you.

I suppose the most they could have done is spam you up and hacked your computer based on your IP address but still.  Really there's a reason why there's a lot of speculation about Bit Coin casinos being on the up and up.  Is the lack of real information they require before you can play and open an account with them.

Well I realize this casino became unpopular and quick, and I understand why.

Yet they have added a whole slew of Play n Go and also ones by Endorphina.

I love the Play N Go games, because of the pay out structure.  Yet I haven't gotten a very good vibe about the Endorphina games yet.

Yes while they did horrible things by pirating software.  I just can't seem to find any other bit coin casino that has the pay out percentage that I've gotten from here.

So far out of 20 different deposits, I have cashed out 6 times.  So far I'm down 1 single bit coin.

Bit Starz on the other hand, I just can't seem to get the Bet Soft or Soft Swiss slots to do a darn thing for me.  Sure I can get some play time, yet it seems getting a profit from these slots is next to impossible.

Did you get any sort of response Chocolateman from the rep at all, or even there support?  Just was curious.

No I have not heard anything from them... I've been playing at bitstarz lately. At first I had a rough start... But live chat was able to get it sorted out. I've had several cash out there... Since I started playing bitcoin casino. I haven't used a visa card in a while. Its nice to be able to cash and transfer money that you control straight to your bank account...

i made 3 times deposit them and didnt add %100 deposit bonus as promised.

Hi All,

We are quite disappointed that chocolateman is still on a mission to discredit us no matter what after we have canceled our deals with the providers who were offering games noted out by chocolateman and other users on this forum. We did everything in our power as quickly as possible.

I also saw a post of us "not being regulated" - This is most certainly untrue, everyone can visit our website, check the license info and even confirm it with the regulator if need be.

I must apologize for the inactivity on this thread and that will not happen again. We will try to be much more active here. Should anyone have problems or questions they should always be addressed to our Live Chat first as that is the quickest way to get a resolution. We will be available here and also on E-mail and Ticket support as always but Live Chat is the fastest way.

Since we removed the mentioned games we have added over 60 Play'n'Go games, 24 HD Endorphina games and most recently 360+ Quickfire, by Microgaming, casino games. Yet again being the first ones ever to offer those games for Bitcoins.

@jackringer: Please get in touch with us either via Live Chat or [email protected] and we will sort out your bonus right away. You can also PM us your Bitcasino username here.

Well I did sign up today and was very impressed with Arthur.  He was able to credit me a small sign up NDB chip, which was great.  He answered about 1,424 questions that I had as well.  I am going to try it out on a deposit later today.  Hopefully I will be able to say that things go smoothly for me, because so far I have been impressed!

Really in the past few months Jodi, you'll find that there's going very few hiccups.  Really everything about BitCasino is starting to look better.
The deposits are seamless and the cashouts are just as easy.  It's just a matter of finding yourself an eWallet that you like to take your coins.
For US players Coinbase and Circle are the best wallets for Bit Coins.  They will cash your coins out to your bank account for you within a few days.  The other option is LocalBitcoins.com.  They offer 3rd parties who will trade you, your coin for bank transfers, money grams, western unions, cash in a person, and several other options.
I just wished the Microgaming slots didn't have the US restriction on them.  Oh well such is life though.

There's ways to play MG slots

Via VPN or how would you propose to do play MG games?

Unfortunately Quickfire, by Microgaming, is not available in all jurisdictions. We would highly appreciate it if talk of "how to access games that are inaccessible" be kept away from this topic.

Any user/account found using such methods will have their winnings confiscated and account locked.

On the brighter side we are happy to say that the jackpots now total over €6,500,000 thanks to the newly added games. Personally i would recommend to try out the branded games like The Dark Knight, Jurassic Park, Terminator 2, Immortal Romance, Game of Thrones or one of the others. Simply because they are just way cooler than an average slot machine

Can you please respond to my PM I sent, I would rather keep the matter I brought to your attention in private.

It's funny. I see everyone talking about Game of Thrones and Immortal Romance, and I get so jealous! I want to play those games! Lol the whole bitcasino intimidates me though. Seems like such a process. one day I suppose. But Jodi, I'm with you on the free play. lol!

Hi cheetahwind,

Have replied to your PM and thanks for you help!

I would love to try out the bitcoin casino also and am looking forward to the next promo. I will not miss out this time  .

I'm curious as to whether you have any cashback promotions on lost deposits - if you didn't use a bonus. I don't play with deposit bonuses. Thanks. Mer3801

What is bitcasino.io affiliation with Cake Poker/Cake Casino? Is bitcasino.io owned by this company?

Why does when I play certain slots... Its feed is loading from cake poker?

Dear BitCasino rep,
May i ask how we can know the results of the March lottery?
I'm an active player at your casino and I submitted my picks for the VIP lottery...just unsure where to get any updates on it


Thanks for your help.  Looking forward to hearing from you.