BitCasino.IO (Bitcoin Casino), Sportsbet.io

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Last post made 4 years ago by MelissaN
Bitcasino.io
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  • Hello liropa,

    Could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your issue.

  • Hello liropa,

    Thanks for providing me with your casino username. We've sent an email to the Casino Representative. Please keep en eye on this thread for the updates.

  • Hey Sydney,

    Any news?

  • Hello liropa,

    No, we still haven't received a reply from the casino. We've sent them a reminder email today.

  • Hello Sydney,

    Still no reply?
    They ignore me via email too. I think they have nothing to say so that’s the reason of their silence. Is there anything that can be done to solve this situation? I want to get my money... sorry for interrupting so many times.

  • Hello liropa,

    We have received a reply from the casino regarding your case. The casino discovered that you have multiple accounts.

    We have been provided with the evidence and there's nothing more we can do to help you here. We consider this case closed.

  • Sydney wrote:

    Hello liropa,

    We have received a reply from the casino regarding your case. The casino discovered that you have multiple accounts.

    We have been provided with the evidence and there's nothing more we can do to help you here. We consider this case closed.

    Hey Sydney,

    Can you provide any proofs from casino?

  • Hello liropa,

    The evidence showing multiple accounts is confidential and it never gets posted on the forum or sent to the players.

    As I've already mentioned before, we consider this case closed. If you are not happy with this decision, you can always file a complaint with the regulatory body HERE

  • YOU know im possibly one of this casinos first customers. i been with them for years and i would never say a bad word about them great games and great support. always good bonuses and did i mention the helpful support. that will bend over backwards so show their appreciate for the ttens of thousands of dollars put into their pockets. their promos are always so generous and im always feeling like my money wasnt lost but spent having fun................................................................................NOW IF YOU BELEIVE A WORD OF THAT CRAP YOUVE NEVERBEEN TO THIS DUMP OF A CASINO. WHILE IT IS TRUE I HAVE BEEN PLAYING WITH THEM SINCE THEY FIRST OPENEDD THEIR DOORS. THEY USED TO BE DIFFEERENT BUT NOW I WOULDNT RECOMMEND THE TO MY ENEMY I WOULDNT ***** ON THEM IF THEY WHERE ON FIRE. ID FAN THE FLAMES. I HATE THIS PLACE ADN THEIR PATHETIC LOYALTY PROGRAM. PROMOS AND WORST OF ALL THEIR USELESS SHADY GOOFED OUT SUPPORT STAFF THAT I HAVE NO CLUE WHAT THEIR PURPOSE IS. I HAVENT GOTTEN A BONUS FROM THEM OTHER THEN THEIR LOYALTY REWARDS. HAVE U SEEN THESE THINGS. 10 SPINS FOR HAVING SPENT A 1000 CAD. DEPOSIT BONUSES DONT EXIST. AND IF IM NOT MISTAKIN THEYRE NOT EVEN PROVABLE FAIR. IF U LOOK AT ANY OF THEIR PROMOS REALLY LOOK AT THEM AND WHAT THEY GIVE AND WHAT  THATS GONNA COST. 

  • Hi jamiesolidwordguy,

    Could you please refrein from using a bad language on the public forum? It is not allowed. 

    You can private message me your casino username so we can notify them about the issue if there is any and we'll all try to sort it out. 

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