Different players have different opinions on which qualities count as the most significant ones when selecting an online casino. However, most, if not all of them would agree that efficiency ranks quite high, especially with withdrawals.
In a bit over three years, the LCB team has tested over 165 online casinos and more than 50 bingo rooms, exposing their good and bad practices with transaction processing, and encountering both pleasant and unpleasant surprises. One of the most recently investigated platforms was Sol Casino, a well-equipped Curacao-licensed website that supports both fiat and cryptocurrency payments.
While we will, as usual, share our tester’s entire analysis of Sol Casino in a step-by-step format, for starters we shall spark your interest with several highlights:
- Tester of the day: Punakontti
- Registration date: existing player
- Deposit of 200€ via Skrill made on April 16, 2024.
- KYC documents uploaded on April 16, 2024- proof of payment method, proof of identity, and selfie with ID; approved on the same day
- Withdrawal of 50€ via Skrill requested on April 16, 2024.
- Withdrawal received on April 16, 2024, 50€ via Skrill with no fees charged
Except for registration, which took place on a previous occasion, the rest of the investigation was completed within less than 24 hours. That’s super-fast, isn’t it?
Let’s take a closer look at the entire investigation and find out whether our tester’s examination of Sol Casino indeed went without a single problem!
Sol Casino Overview
Part of the Royal Partners Affiliate Program network, Sol Casino is a non-US-friendly casino equipped with engaging slots, table games, live casino games, instant wins, sports, and virtual sports. Cooperating with an extensive list of studios, this place is home to top-class adventures delivered by Merkur Gaming, Golden Rock Studios, Neon Valley Studios, Tom Horn Gaming, Mancala Gaming, and others.
Ensuring players are given enough opportunities to have fun, the operator also packed its website with multiple rewarding bonuses, suited for both casino and sportsbook fans. Tournaments are included as well, giving consumers the opportunity to compete and grab valuable prizes.
The platform has a dedicated “News” section where visitors can get more info on the current promotional campaigns, new releases, ongoing contests, and so on. By playing games, customers get to collect SolCoins, and upgrade their status, gaining access to more and more valuable sets of privileges.
When it comes to customer support, the dedicated team can be contacted via live chat, e-mail, or Telegram. The platform itself can be switched to several international languages.
Registration
Our tester registered on some previous occasions, which is the reason why registration was skipped in the April 2024 test.
To become a member, players should simply access the “Sign Up” section and leave a couple of basic information about themselves. Registration can be done via two channels-e-mail and social media.
Once they complete this step, they need to agree with the Terms and Conditions, as well as with Privacy, Management of Personal Data, and Cookie Policy. Optionally, they can agree to receive personalized offers and bonuses via email or SMS. Keep in mind that this option is set as ticked by default, so if not interested in receiving the said info, players need to uncheck it.
Deposit
As an existing member, the first thing he did was to fund the account. He opted to make a EUR 200 deposit via Skrill. The money appeared on his casino balance instantly.
Deposit options include payment by card (Visa, MasterCard, Maestro, and other credit and debit cards), electronic money (e-wallet accounts), mobile phone (from the mobile phone account), and several cryptocurrencies. The minimum deposit amount for most supported currencies is EUR 10.
In case a player decides to fund the account using a card, all the subsequent payments made via the same card will be made without re-entering card details. This service, designed to save time and make transactions additionally efficient is called 1-Click.
The currency is selected during registration, but it can be switched later with assistance from the customer support team. Speaking of, a large number of fiat and cryptocurrencies are listed, but their availability varies from one region to another.
“8.7 The Company shall have the right to disable your account, cancel payments, and recover all winnings in the event that we discover that the account was credited via fraudulent actions, including the use of stolen credit cards and/or other illegal practices (including refunds or cancellations of payments) for the purpose of exchange between payment systems.”
ID verification is needed for cumulative deposits that exceed $2,000, whereas source of funds is needed for total deposits larger than $8,000.
KYC
At some point, during gameplay, the tester accessed his profile, spotting a notification that his account was unverified. He uploaded proof of payment method, proof of identity, and a selfie with ID, and had them approved on the same day.
As per the official Terms, a player needs to provide ID documents for the purpose of ID verification, otherwise the account will be suspended. The requirements include the above-listed documents, and similar and in exceptional situations, a video call.
When submitting the documents, make sure to cover the middle digits of the CVV/CVC code (the ones between the first six and the last four digits).
Gameplay
The first game he checked out was NetEnt’s largely popular Dead or Alive II followed by Rogue Rats of Nitropolis by ELK Studios and King Kong Cash Even Bigger Bananas by Blueprint Gaming.
Following these adventurous releases, he played Fireworks Megaways by BTG. The next in line was Scudamore’s Super Stakes by NetEnt/ Evolution, and Dead or Alive by NetEnt.
A bit later, he immersed himself into a colorful fruit-themed installment by NetEnt named Fruit Case and Danger High Voltage by BTG. The last games he launched were Bison Rising Megaways by Blueprint Gaming and Bonanza Falls by BTG.
Withdrawal
Despite having all the documents approved, the status of his profile was still “unverified”, so he reached out to the support team to find out more.
The agent responded quickly, informing him that his account was approved, but the only thing left to do was to verify the phone number either via chat or in the profile section. Our tester opted for the latter.
A confirmation mail regarding ID verification arrived as well.
Having finalized the verification, the tester went on to cash out. He made a withdrawal request of EUR 50 via Skrill.
Two minutes later, the money appeared on the tester’s account. Approvals from both the casino and Skrill arrived via mail.
The payout limits per 24 hours / 7 days / 30 days cannot be less than 3 times the total deposits made in the last 24 hours / 7 days / 30 days respectively before the withdrawal.
These are the predetermined limits based on a player’s loyalty status:
- 4,000 € / 20,000 € / 80,000 € for Crystal, Quartz, and Onyx rankings
- 10,000 € / 50,000 € / 200,000 € for Agate, Topaz, Opal, and Sapphire statuses
- 15,000 € / 75,000 € / 450,000 € for Ruby or Diamond tiers
The limits for payouts in cryptocurrencies aren’t dependent on the loyalty status, and they represent equivalents to $ 50,000 / $250,000 / $1,000,000 for all players. for deposits, the minimum starts from EUR 10, but for some methods can be higher.
To be able to cash out, a player needs to wager the deposit either once or up to three times, depending on the country of residence. A lost deposit, meaning one below 5% of the amount of the next deposit made, doesn’t have to be wagered.
The maximum time for withdrawal processing is 24 hours, but in exceptional situations, it may take up to 5 working days. For cashouts that exceed EUR 1,250, additional verification of a transaction is required. Such a process usually takes up to 48 hours.
The most common reasons why a withdrawal can be denied include an unverified account, an unwagered bonus tied to the last deposit, multiple requests submitted, the sum that exceeds the daily limit, and similar.
Conclusion
Performing flawlessly during the investigation, Sol Casino gave a perfect example of how a smooth and entertaining casino experience should look like. Not a single flaw was discovered, confirming that the label “trustworthy” can be attached to this brand’s name.
As we mentioned earlier, this brand runs business under the Royal Partners Affiliate Program, and our diligent team has already investigated other operators from the group. If you are interested in learning more about registration, payment policy, available games, and KYC procedures at Jet Casino, Fresh Casino, DRIP Casino, and Monro Casino, these are the articles to check out:
- Testing Jet Casino- Is It a Curacao-Licensed Online Casino Players Can Trust?
- Fresh Casino Tested: Was Quick Withdrawal via AstroPay Written in the Stars?
- Testing DRIP Casino’s Efficiency in Processing BTC Transactions
- Monro Casino Test Report: Same-Day Withdrawal of EUR 276.03 in Bitcoin
In case you’ve visited Sol Casino or any other platform from the group, feel free to share your insights with us. We’re looking forward to hearing from you.
Stay tuned for more insightful test reports coming soon & gamble responsibly!
Bixy 6 months ago Moderator
Happy to hear that Sol Casino provided an exemplary experience! I am sure the test will leave a positive impression on the players and attract new audience :) Good work Sol Casino, thanks again LCB!
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