Nowadays, numerous online casinos present themselves as premier destinations for online gambling enthusiasts, platforms that represent a secure and transparent gaming environment designed to fit varied tastes and similar. Curacao-licensed Monro Casino, a crypto-ready and non-US-friendly operator is one of them.
Curious to see if this brand stands true to its words, the LCB team tasked one of the testers to create the account, deposit in BTC and play some games. Having completed all that, he eventually attempted to cash out via the same cryptocurrency.
As usual, before taking a closer look at the entire investigation of Monro Casino, let’s take a quick look at milestone moments of our tester’s journey:
- Tester of the day: Red Apple
- Registration date: April 18, 2024.
- Deposit of EUR 200 / 0.0034993400 BTC via Coinbase made on April 18, 2024; received EUR 200.51
- KYC: uploaded a copy of passport, a selfie with an ID, and proof of payment; verified on the same day
- Withdrawal of EUR 276.03 via Coinbase on April 18, 2024.
- Withdrawal amounting to EUR 276.03 received on April 18, 2024.
On the surface, this seems to have been quite a smooth test, without a single issue to spoil his experience. Yet, let’s not jump to conclusions before we analyze every step of the test. Join us and enjoy reading our genuine test report on Monro Casino!
Monro Casino Overview
Combining the best technology and the latest trends in the online casino entertainment sector, Monro Casino offers an extensive selection of games delivered by the most creative studios such as Hacksaw Gaming, 3 Oaks Gaming, BGaming, Evolution, Endorphina, 1Spin4Win and many more.
Home to slots, live games, sports, and instant games, it has what it takes to satisfy the demands of beginners and experienced players alike. Highly diversified, the portfolio accommodates the most engaging themes and top-performing features.
Promising fast, transparent, and convenient transactions, the operator offers deposits and withdrawals in a wide variety of cards, e-wallets, and cryptocurrencies. Reinforced with 128-bit Secure Socket Layer encryption technology, the platform promises the safe transfer of sensitive data.
In terms of bonuses and promotions, players can expect incentives on the first deposit, birthday bonuses, cashback offers, and multiple tournaments. There’s a 4-tier club as well, featuring perks such as a dedicated support agent, weekly bonuses, expedited withdrawals, and similar.
Registration
On April 18, 2024, our tester accessed Monro Casino’s official website aiming to create the account. The form offers two possible options to sign up- via e-mail and via social media, the former of which was the one our tester selected.
He entered his e-mail address and password and agreed with the Terms and Conditions and Privacy, Management of Personal Data, and Cookie Policy. As the option to receive personalized offers and bonuses via email and SMS was automatically ticked, he unticked it and proceeded.
“11.6 The Casino reserves the right to close your account and refund the “Account Balance“, subject to withdrawal fee at its own discretion and without prior notice.”
Deposit
Having gone through the quick and simple registration process, the tester went on to fund the account. He deposited EUR 200 / 0.0034993400 BTC via Coinbase.
To replenish the account, a consumer can use Skrill, Neteller, Jeton, cards, or cryptocurrencies such as Bitcoin, Litecoin, Tether, Ethereum, Dogecoin, Tron, and others. The minimum deposit amount is EUR 10.
“8.10 When making a payment with your card, you agree that future payments using this card will be made in a single click without the need to re-enter your card details. This service is called 1-Click.”
ID Verification
While waiting for the deposit to become visible on his balance, the tester decided to complete his profile and KYC. E-mail verification and phone number verification were part of the process as well.
He accessed the ID verification section in his account and uploaded an image of his passport, a selfie with an ID, and proof of payment.
The account was approved on the same day.
According to the Terms, the company has the right to request a player to complete KYC. This process usually takes up to 48 hours. The account will be suspended until all the required information is completed.
“8.14 If the requested amount is equivalent to or exceeds 1,250 €, as well as in other cases that need validation, the Company shall perform an identification procedure, during which you shall send us a high-res copy or a digital photo of your ID document (the page with your photo) (passport, ID card, or other identity document). If you refill your account using a credit card, you also need to send us photocopies of its front and back. The first 6 and the last 4 digits of the card number must be readable, while the remaining digits of the card number and the CVV/CVC code should not be visible […]”
Additional verification in forms of source of funds can be demanded for larger deposits or withdrawals. Sometimes a video call may be demanded for ID verification purposes.
Gameplay
As soon as his casino balance became visible, the tester ventured into the lobby, curious to take a closer look at the operator’s wealthy selection of games. His first choice was Rich Piggies Bonus Combo by NetGame Entertainment, which turned out to be a fantastic idea, as it brought him a colossal win of EUR 158.80.
Following this gold-clad adventure, he launched 3 Hot Chillies Hold & Win by 3 Oaks Gaming, but quickly switched to Hit the Gold Hold & Win by the same provider, collecting EUR 24.75 during a bonus game.
The next in line was Coin Win: Hold the Spin by Gamzix, Luck of Tiger Bonus Combo by NetGame Entertainment, and Piggy Riches Megaways by Red Tiger Gaming. After these, he launched Alien Fruits by BGaming, collecting EUR 37.46 during the FS feature.
Piggy Tap by Onlyplay was the next release he launched, but after a couple of rounds, he switched to Coin Volcano Hold and Win by 3 Oaks Gaming, triggering a win of EUR 85.00, after which he opted for Buy Bonus at the cost of EUR 30.
His last, and quite rewarding option was 3 Hot Chillies Hold & Win by 3 Oaks Gaming, filling his pockets with EUR 117.00 win.
Withdrawal
After a fun-filled gaming session, the tester decided to withdraw funds. He made a request to withdraw EUR 276.03 also via Bitcoin.
His first request was declined, due to the BTC wallet still being unconfirmed.
The tester confirmed the BTC address via mail and via chat, after which his transaction was approved. No fee was charged.
Avaiable cashout methods are similar to those players can use to fund the account. Daily cashout limits depend on the customer’s loyalty level- Basic and Prestige EUR 4,000, Elite EUR 10,000, whereas Supreme is unlimited. The monthly crypto withdrawal limit is $1,000, 000 for the first three levels, whereas Supreme status can cash out an unlimited sum of money. Provided that all conditions are met, jackpots are usually paid in full.
The average time for withdrawal processing is 24 hours, but in some situations, it may take up to 5 working days. Delays may be caused by longer verification or additional documents requested.
According to the Terms, when a player requests a cashout, the balance should contain no pending bonuses or incomplete bonus games. Also, a deposit needs to be wagered between 1 and 3 times, depending on the country of residence and type of game played. Failure to meet this requirement will result in a 10% commission fee charged.
Speaking of fees, if a player uses risk-free strategies to play the deposit amount through, the operator can either demand a consumer to meet the WRs by playing slots only or apply a fee of 25% will be charged.
Conclusion
From the registration procedure to withdrawal completion, our tester experienced not a single issue while investigating Monro Casino. The operator did well in every single stage, proving itself as a credible platform worth exploring.
A detail worth mentioning is that our team previously tested a couple of more websites operating under the Royal Partners Affiliate Program. If you are curious to take a closer look at the outcomes of these tests, these are the articles to read:
- Testing Jet Casino- Is It a Curacao-Licensed Online Casino Players Can Trust?
- Fresh Casino Tested: Was Quick Withdrawal via AstroPay Written in the Stars?
- Testing DRIP Casino’s Efficiency in Processing BTC Transactions
Have you had the chance to visit Monro Casino? Was your experience as smooth as our tester’s? Feel free to share your thoughts and comments with us and the rest of the members. Gamble responsibly!
