I got it fixed thru live chat. I have to start over. I was playing progressives and did not know I couldn't. OOPPPsss
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- Replied by
- soda69
- at Aug 27, 09, 07:58:52 AM
- Hero Member 671
- last active 3 years ago
is something wrong with the "Cashier" - when i attempt to access it i keep getting the web page error - "this program cannot display the web page"
this is at casino33 and playfair - cashier page - unable to access
also i just realized i'm one of my accounts is now locked
1st userid - soda1969 (for use at playfair) - not working
2nd userid - cocakolakid (for use at casino33) - works for both sites2.8/ 5
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- Replied by
- JCORMANE
- at Aug 27, 09, 09:21:20 AM
- Jr. Member 99
- last active 2 months ago
Soda69 I had the same problem when trying to access the cashier at Playfair last night and early into the morning. Live Chat said their system was down for maintenance/service...trying to repair a few glitches. I think this affected Casino33 too because they're affiliated. You might try Live Chat at either casino regarding your locked account because they helped me unlock mine a few weeks ago. Good luck!
2.8/ 5
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- Replied by
- lyndalou
- at Aug 27, 09, 10:02:01 AM
- Full Member 160
- last active 9 months ago
Just wanted to say I absoultely Love Playfair....they are great....the c/s is always there to help you out with everything! They have lots to offer so don't be afraid to talk to them, you can pick and choose what you feel like. I myself enjoy the 400% bonus along with the 300% insurance. i can play for along time without feeling like i got ripped off playing for my slot fix! Have a good one!
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- Replied by
- gofish01
- at Aug 27, 09, 10:51:35 PM
- Jr. Member 65
- last active 8 years ago
I have to agree with Lyndalou.. I've played at MANY online casinos.. I have never seen the absolute committment from customer service that Playfair has.. They appreciate their customers to the extent of which I have never seen.. Shout out to Tracy (You're the bomb).. Greg, Freddy, and Clarie.. YOU ALL ROCK!! The very best casino on the net!! I highly reccommend this site!! Good luck all..
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- Replied by
- nalgenie
- at Aug 28, 09, 11:17:52 PM
- Super Hero 2190
- last active 4 years ago
Hi, this casinos are not like the others, wen you reddem a free money in betwin a deposit, i make a deposit and talk to Cindy in live chat and she say i all ready have my free money, good luck!!! :-\ :-\ :-\
Huh?
What he is trying to say is they do not give coupons in between deposits.
It has been said a few times before. Once you have made a deposit, you cannot cash in free (no deposit coupons) -
- Replied by
- soda69
- at Aug 30, 09, 01:34:32 AM
- Hero Member 671
- last active 3 years ago
Awesome..thanks JCormane! The system board in my computer shorted Friday morning..hence and sorry for the late response...although it gave me a perfect reason to upgrade my PC. =)
Soda69 I had the same problem when trying to access the cashier at Playfair last night and early into the morning. Live Chat said their system was down for maintenance/service...trying to repair a few glitches. I think this affected Casino33 too because they're affiliated. You might try Live Chat at either casino regarding your locked account because they helped me unlock mine a few weeks ago. Good luck!
2.8/ 5
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- Replied by
- posada6969
- at Aug 31, 09, 02:48:49 AM
- Full Member 113
- last active 7 years ago
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- Replied by
- skyestar40
- at Aug 31, 09, 06:32:41 AM
- Full Member 187
- last active 7 years ago
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- Replied by
- Tinmanfan
- at Aug 31, 09, 10:59:01 AM
- Hero Member 766
- last active 4 years ago
HI EVERYONE I LOVE READING ALL YOUR POST,I NEW TO THIS BUT WOULD JUST LIKE TO SAY THAT THIS SITE IS THE BEST.
AND TRYES TO GET MY FREE 55 AT PLAYFAIR AND HAD GABE TELL ME THIS ENDED 2 WEEKS AGO WELL TELL ME TO TRUST THEM.
Actually Skyestar, Playfair is 1 of the best out there, as well as it's sister Casino33; their casino support personnel r x-cellent, courteous, & take the time 2 provide assistance & explain things. This is practically unheard of in the online-casino world, so give them a chance! Please keep in mind, also, that bonus codes & free chips do not typically run for an unlimited time, they do expire at some point.
Welcome 2 the forum2.8/ 5
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- Replied by
- mamrone
- at Sep 01, 09, 09:58:58 AM
- Hero Member 912
- last active 4 years ago
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- Replied by
- casinojack
- at Sep 01, 09, 10:02:44 AM
- Full Member 206
- last active 7 years ago
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- Replied by
- PlayFairCasino
- at Sep 01, 09, 10:42:03 AM
- Sr. Newbie 27
- last active 15 years ago
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- Replied by
- Jimbeaux
- at Sep 01, 09, 11:42:41 AM
- Hero Member 879
- last active 13 days ago
Big thanks back to you Playfair folks, I can just look back and see how many times each of your names has been mentioned in good light to get an inkling of just what a good job you all did.
poor CasinoJack now has the whole load on his shoulders...
All us LCB'ers clamoring for new codes...
Poor guy. -
- Replied by
- casinojack
- at Sep 01, 09, 12:39:33 PM
- Full Member 206
- last active 7 years ago
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- Replied by
- CURTSONLYLOVE1
- at Sep 01, 09, 04:43:02 PM
- Hero Member 818
- last active 4 years ago
HI ALL, i have been reading ur posts and see everyone seems to praise playfair and casino33..i have given casino 33 a try but would also like to try out playfair.(like that name) lol..i did the nd at casino33 so now i can not do the nd at playfair is this correct..i see where they say u cant receive a bonus inbetween deposits..
thanking u in advance2.8/ 5
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- Replied by
- gofish01
- at Sep 01, 09, 05:13:26 PM
- Jr. Member 65
- last active 8 years ago
Just cashed out at Playfair.. Put $25 in and took out $250.. I'll let you guys know how it goes.. From the customer service I've received.. I expect it to be awesome.. I've been on live chat with Rod for the past 15 mins. or so and he was "WAY" up to par.. He said it was my lucky day and it truly was!! By far.. Playfair is the best site I've ever joined.. Keep up the great work guys!!
Kelly -
- Replied by
- casinojack
- at Sep 01, 09, 05:45:53 PM
- Full Member 206
- last active 7 years ago
HI ALL, i have been reading ur posts and see everyone seems to praise playfair and casino33..i have given casino 33 a try but would also like to try out playfair.(like that name) lol..i did the nd at casino33 so now i can not do the nd at playfair is this correct..i see where they say u cant receive a bonus inbetween deposits..
thanking u in advance
One nd total please...don't beat us up to bad ;-)2.8/ 5
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- Replied by
- casinojack
- at Sep 01, 09, 05:47:58 PM
- Full Member 206
- last active 7 years ago
Just cashed out at Playfair.. Put $25 in and took out $250.. I'll let you guys know how it goes.. From the customer service I've received.. I expect it to be awesome.. I've been on live chat with Rod for the past 15 mins. or so and he was "WAY" up to par.. He said it was my lucky day and it truly was!! By far.. Playfair is the best site I've ever joined.. Keep up the great work guys!!
Kelly
Congrats ! -
- Replied by
- POKEGIGGLES
- at Sep 03, 09, 12:17:40 AM
- Sr. Member 491
- last active 7 years ago
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- Replied by
- luvkittynumber1
- at Sep 03, 09, 01:27:36 AM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- POKEGIGGLES
- at Sep 03, 09, 05:49:11 AM
- Sr. Member 491
- last active 7 years ago
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- Replied by
- jade
- at Sep 03, 09, 06:26:46 AM
- Super Hero 1027
- last active 3 years ago
Good mornin Casino Jack, (and good mornin to you too my friend Jim)
Just wanted to be another happy camper, praisin the spectacular customer service over at Playfair!!! To make a long story short, I just made 2-$20 deposits, because ya need at least $25 to be eligible for any bonus promotion and Gabe is right now, as we speak talkin to the supervisor, puttin my two deposits together and give me the 400%-no max cash out bonus. My question is: what is the play-thru for that? -
- Replied by
- luvkittynumber1
- at Sep 03, 09, 06:28:34 AM
- Super Hero 1388
- last active 1 year ago
-
- Replied by
- casinojack
- at Sep 03, 09, 10:12:00 AM
- Full Member 206
- last active 7 years ago
Good mornin Casino Jack, (and good mornin to you too my friend Jim)
Just wanted to be another happy camper, praisin the spectacular customer service over at Playfair!!! To make a long story short, I just made 2-$20 deposits, because ya need at least $25 to be eligible for any bonus promotion and Gabe is right now, as we speak talkin to the supervisor, puttin my two deposits together and give me the 400%-no max cash out bonus. My question is: what is the play-thru for that?
33 times... Good luck! -
- Replied by
- casinojack
- at Sep 03, 09, 10:13:03 AM
- Full Member 206
- last active 7 years ago
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- Replied by
- casinojack
- at Sep 03, 09, 10:41:16 AM
- Full Member 206
- last active 7 years ago
-
- Replied by
- casinojack
- at Sep 03, 09, 12:09:20 PM
- Full Member 206
- last active 7 years ago
-
- Replied by
- luvkittynumber1
- at Sep 03, 09, 12:45:02 PM
- Super Hero 1388
- last active 1 year ago
Hey mamrone...do u have 2 ask support 2 get this bonus b'cuz I tried that code @ playfair & it did not work.
I talked to live support & Rosie would not allow me 2 redeem this chip. Well, that kinda sorta sucks!!!
Casinojack...am I wrong when assuming that I can redeem another freechip as long as I make a deposit between claiming them. I have made 3 deposits since I got my free welcome chip. -
- Replied by
- casinojack
- at Sep 03, 09, 02:12:59 PM
- Full Member 206
- last active 7 years ago
Hey mamrone...do u have 2 ask support 2 get this bonus b'cuz I tried that code @ playfair & it did not work.
I talked to live support & Rosie would not allow me 2 redeem this chip. Well, that kinda sorta sucks!!!
Casinojack...am I wrong when assuming that I can redeem another freechip as long as I make a deposit between claiming them. I have made 3 deposits since I got my free welcome chip.
Well, here is the issue we have hot and we trying to fix: Mutliple accounts.. I know playfair and us at one time allowed and it caused a mess. Was a bad idea. So we cleaning them up so we can sort this history better.
You have deposited with us before (Thanks!!) a couple times, but the current free offer are for NEW players....
Being we love you, I am credited a little thank you to your account here in the next 15 minutes. Good Luck!
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- Replied by
- mamrone
- at Sep 03, 09, 04:00:11 PM
- Hero Member 912
- last active 4 years ago
as far as i know you don't have to go to chat it worked for me at redeem coupon and it worked at both so other then tht i don't know did you spell it correctly QUICKCASH other then that casinojack would know better then me good luck i do know this i did get my cashout in 24hours and that is unheard of if you ask me
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- Replied by
- luvkittynumber1
- at Sep 03, 09, 04:15:22 PM
- Super Hero 1388
- last active 1 year ago
Hey mamrone...do u have 2 ask support 2 get this bonus b'cuz I tried that code @ playfair & it did not work.
I talked to live support & Rosie would not allow me 2 redeem this chip. Well, that kinda sorta sucks!!!
Casinojack...am I wrong when assuming that I can redeem another freechip as long as I make a deposit between claiming them. I have made 3 deposits since I got my free welcome chip.
Well, here is the issue we have hot and we trying to fix: Mutliple accounts.. I know playfair and us at one time allowed and it caused a mess. Was a bad idea. So we cleaning them up so we can sort this history better.
You have deposited with us before (Thanks!!) a couple times, but the current free offer are for NEW players....
Being we love you, I am credited a little thank you to your account here in the next 15 minutes. Good Luck!
WOW! First I win the LCB $25 & now this! Thanx casinojack, I greatly appreciate it. I probably wouldn't have put so much effort into trying 2 get this chip if I hadn't lost my A** so bad on those deposits I made. ! -
- Replied by
- poker247
- at Sep 03, 09, 06:49:52 PM
- Full Member 137
- last active 7 years ago
If you ask me this casino is JUNK and I have had NOTHING but problems with both sites! Not only did my casino 33 account get blocked for no reason, I spoke with Gabe on Live chat over a week ago and he said he he would put in a note to get it unlocked.... a week later STILL locked out! Then today I redeemed the QUICKCASH bonus and 4 times my session was closed and a message appeared "your session was terminated by a network administrator"! If you have the power to terminate my session, you have the power to *rig* the payouts IMO. There is no way in HELL I will spend a dime at either casino and uninstalled both! Too bad considering I am a degenerate gambler with money to burn....Oh well uess I will spend it Casino Titan instead
1.4/ 5
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- Replied by
- mdlbug
- at Sep 03, 09, 07:04:07 PM
- Sr. Newbie 47
- last active 7 years ago
so, i have a question that casinojack sort of just answered...still a bit confused though...if the free chips are for new customers only, then why do we keep seeing depositing players say they used one? I have tried more than once after deposits to use a free chip to no avail?? And is he saying that now we should use the same account at both again?? I tried that too and it didn't work? Help!?! lol
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- Replied by
- TheSmartStylistdotcom
- at Sep 03, 09, 07:37:15 PM
- Jr. Member 55
- last active 8 years ago
I'm thinking about canceling my account after this conversation. Not that I'm mad or anything. Having this one free chip policy kinda sucks. Here's my transcript you guys decide
info: Please wait for a site operator to respond.
info: You are now chatting with 'Rosie'
info: Your Issue ID for this chat is LTK151035547758X
Rosie: Welcome to Casino33 ! How may I assist you today?
Paul: Hello Rosie I just have a quick question,
Paul: once I claimed a free chip from Casino33, I won;t be able to claim another one ever again?
Rosie: it’s Casino policy only one free chip per account and you have already redeemed and played your welcome free chip.
Paul: ah i see
Rosie: May I have your name and username please?
Paul: it's ***********
Paul: and my name is ********
Rosie: I can give 400% if you make a deposit
Paul: yeah I'll do that later. I just wanted to know your policy.
Paul: thank you for checking2.8/ 5
-
- Replied by
- Tinmanfan
- at Sep 03, 09, 07:40:22 PM
- Hero Member 766
- last active 4 years ago
If you ask me this casino is JUNK and I have had NOTHING but problems with both sites! Not only did my casino 33 account get blocked for no reason, I spoke with Gabe on Live chat over a week ago and he said he he would put in a note to get it unlocked.... a week later STILL locked out! Then today I redeemed the QUICKCASH bonus and 4 times my session was closed and a message appeared "your session was terminated by a network administrator"! If you have the power to terminate my session, you have the power to *rig* the payouts IMO. There is no way in HELL I will spend a dime at either casino and uninstalled both! Too bad considering I am a degenerate gambler with money to burn....Oh well uess I will spend it Casino Titan instead
I had a problem or 2 as well, so I went directly 2 CasinoJack & he took care of it IMMEDIATELY; sorry you've had such bad experiences :^(1.4/ 5
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- Replied by
- Tinmanfan
- at Sep 03, 09, 07:48:39 PM
- Hero Member 766
- last active 4 years ago
I'm thinking about canceling my account after this conversation. Not that I'm mad or anything. Having this one free chip policy kinda sucks. Here's my transcript you guys decide
info: Please wait for a site operator to respond.
info: You are now chatting with 'Rosie'
info: Your Issue ID for this chat is LTK151035547758X
Rosie: Welcome to Casino33 ! How may I assist you today?
Paul: Hello Rosie I just have a quick question,
Paul: once I claimed a free chip from Casino33, I won;t be able to claim another one ever again?
Rosie: it’s Casino policy only one free chip per account and you have already redeemed and played your welcome free chip.
Paul: ah i see
Rosie: May I have your name and username please?
Paul: it's ***********
Paul: and my name is ********
Rosie: I can give 400% if you make a deposit
Paul: yeah I'll do that later. I just wanted to know your policy.
Paul: thank you for checking
Hi Smartstylist~ It's true that other RTG casinos permit many 'free chip' redemptions; HOWEVER, they will not pay on these free chips if you have not made a deposit in-between, so what's the point in using them? Also, they frequently have ridiculous play-through terms. In addition, with the majority of these free chips you can only cash-out 2x the chip amount. I'd rather deposit a minimum of 25 dollars, use a deposit match bonus w/ relatively low playthrough, and be confident that the casino will pay. 33 is reputable in this regard. If it's practice play you're interested in, you can always choose the play for fun option.
I've been playing on-line casinos for years, & 33 & Playfair r breaths of fresh air, believe me2.8/ 5
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- Replied by
- casinojack
- at Sep 03, 09, 07:53:29 PM
- Full Member 206
- last active 7 years ago
If you ask me this casino is JUNK and I have had NOTHING but problems with both sites! Not only did my casino 33 account get blocked for no reason, I spoke with Gabe on Live chat over a week ago and he said he he would put in a note to get it unlocked.... a week later STILL locked out! Then today I redeemed the QUICKCASH bonus and 4 times my session was closed and a message appeared "your session was terminated by a network administrator"! If you have the power to terminate my session, you have the power to *rig* the payouts IMO. There is no way in HELL I will spend a dime at either casino and uninstalled both! Too bad considering I am a degenerate gambler with money to burn....Oh well uess I will spend it Casino Titan instead
You will get disconnected if playing progressives. I'm sorry you didn't get the message, Can I get your LoginID and I will look into it ?1.4/ 5
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- Replied by
- casinojack
- at Sep 03, 09, 07:54:28 PM
- Full Member 206
- last active 7 years ago
so, i have a question that casinojack sort of just answered...still a bit confused though...if the free chips are for new customers only, then why do we keep seeing depositing players say they used one? I have tried more than once after deposits to use a free chip to no avail?? And is he saying that now we should use the same account at both again?? I tried that too and it didn't work? Help!?! lol
I haven't seen this case...We do an en of month thanks you chip, the first week of the month. If you give me your LoginId I will fast track it for you.. -
- Replied by
- casinojack
- at Sep 03, 09, 07:57:20 PM
- Full Member 206
- last active 7 years ago
-
- Replied by
- casinojack
- at Sep 03, 09, 07:58:48 PM
- Full Member 206
- last active 7 years ago
I'm thinking about canceling my account after this conversation. Not that I'm mad or anything. Having this one free chip policy kinda sucks. Here's my transcript you guys decide
info: Please wait for a site operator to respond.
info: You are now chatting with 'Rosie'
info: Your Issue ID for this chat is LTK151035547758X
Rosie: Welcome to Casino33 ! How may I assist you today?
Paul: Hello Rosie I just have a quick question,
Paul: once I claimed a free chip from Casino33, I won;t be able to claim another one ever again?
Rosie: it’s Casino policy only one free chip per account and you have already redeemed and played your welcome free chip.
Paul: ah i see
Rosie: May I have your name and username please?
Paul: it's ***********
Paul: and my name is ********
Rosie: I can give 400% if you make a deposit
Paul: yeah I'll do that later. I just wanted to know your policy.
Paul: thank you for checking
We have new acquisition free chips. I know your account, Ill get you something next time you login...2.8/ 5
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