didn't they give you a special offer when you got the code if not they forgot go back and ask for it it is a very high bonus with insurance and i love insurance if you don't win the first time you usually do the second
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- Replied by
- luvkittynumber1
- at Aug 15, 09, 01:04:00 PM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- poker247
- at Aug 15, 09, 01:12:06 PM
- Full Member 137
- last active 7 years ago
I am locked out of BOTH casinos..... Guess I will spend my money elsewhere!
Casino Titan here i come!1.4/ 5
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- Replied by
- mamrone
- at Aug 15, 09, 01:20:11 PM
- Hero Member 912
- last active 4 years ago
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- Replied by
- Jimbeaux
- at Aug 15, 09, 01:20:44 PM
- Hero Member 879
- last active 13 days ago
Poker,
contact their livechat or hit CasinoJack and PlayfairRep here on this thread. The lockout's are a temporary glitch that is occurring as the 'Sisters" split into two seperate unconnected casinos. it is a problem that they are aware of, but as the databases become independent the problem will go away.
(Some patience may be required as today is a holiday in their country so we may not have quite as much contact with the two rep's today... something about having a life or somesuch. grin) -
- Replied by
- luvkittynumber1
- at Aug 15, 09, 01:30:35 PM
- Super Hero 1388
- last active 1 year ago
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- Replied by
- Tinmanfan
- at Aug 15, 09, 02:06:49 PM
- Hero Member 766
- last active 4 years ago
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- Replied by
- casinojack
- at Aug 15, 09, 02:25:21 PM
- Full Member 206
- last active 7 years ago
I just had YET ANOTHER EXTREMELY PLEASANT conversation w/ customer service Claire @ Playfair; she took care of opening my account w/ different info, with NO problems, plus credited my account with the PITCHME10 bonus. Uh, Casino Jack, I did tell her that she deserves a raise
Great she does !
I think I got everyone unlocked and fixed. Good Luck all back in about 2 hours or so...JimBeaux hope the visitors don't break stuff..lol -
- Replied by
- medtrans
- at Aug 15, 09, 02:33:49 PM
- Super Hero 1359
- last active 3 years ago
WaHoo! I got my payout on the free chip from Playfair today. Got an email yesterday that it was available in my city by moneygram yesterday. Couldn't get there yesterday, but went today (there is one very nearby) and got my $55 in cold, hard cash.
Thanks Playfair. Very impressive.
medtrans -
- Replied by
- PlayFairCasino
- at Aug 16, 09, 03:26:20 PM
- Sr. Newbie 27
- last active 15 years ago
she said my bonus was credited and I looked it was 10.00 so i ask wasn't it suppose to be 55.00 she said it expired
$55.00 expired last night at midnight. We still have that $10 until tonight, for new accounts to try the slots. Info will be updated on Website in the next 48 hours. If you chat with a CS rep. you might be able to get a $25.00 free chip, as long as there hasnt been any previous free chip activity in either casino. You can also get another free chip after a first deposit completes activity in your account, hopefully ending in a Payout.
How about that you guys!!! -
- Replied by
- PlayFairCasino
- at Aug 16, 09, 03:32:13 PM
- Sr. Newbie 27
- last active 15 years ago
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- Replied by
- moborn63
- at Aug 16, 09, 05:58:46 PM
- Full Member 110
- last active 5 years ago
I am still playing on the insurance promo at playfair. Just and FYI the insurance promo also has a playthrough amount for it is not currently showing up on your account. So the system will not allow a payout to be approved until that playthrough has been met. Since it won't show on your account CS says just contact them at any time and they can let you know where you are at on your playthrough. This is not the best solution but they are currently working through their glitches. I am glad CS is not getting tired of all our questions and concerns. Claire and Freddy are great.
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- Replied by
- casinojack
- at Aug 16, 09, 06:04:43 PM
- Full Member 206
- last active 7 years ago
I am still playing on the insurance promo at playfair. Just and FYI the insurance promo also has a playthrough amount for it is not currently showing up on your account. So the system will not allow a payout to be approved until that playthrough has been met. Since it won't show on your account CS says just contact them at any time and they can let you know where you are at on your playthrough. This is not the best solution but they are currently working through their glitches. I am glad CS is not getting tired of all our questions and concerns. Claire and Freddy are great.
Hey buddy, That should not be happening send me you login and I will look into. The cashier system works perfectly, but let me double check for you if you like....Or worse case of there is some hiccup I can monitor it and message you as soon as it is met. Sorry!! -
- Replied by
- casinojack
- at Aug 16, 09, 06:14:34 PM
- Full Member 206
- last active 7 years ago
thanks for looking into this. Its kind of hard trying to keep track to find out when I meet my playthrough. My login for playfair is moborn46
Yeah I can monitor it for you if you lie, you about 500 to go....or maybe Claire can help you also...we are still loving sisters, so anything I can do.. -
- Replied by
- casinojack
- at Aug 16, 09, 06:42:38 PM
- Full Member 206
- last active 7 years ago
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- luvkittynumber1
- at Aug 16, 09, 06:43:06 PM
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- gofish01
- at Aug 16, 09, 06:58:19 PM
- Jr. Member 65
- last active 8 years ago
<<<<< patiently waiting til friday so I can deposit with playfair.. I found the games there to play better with the free chip I got.. sorry Jack.. I will play again at Casino33 I expect.. but only time will tell.. I commend both sites for having on hand reps here to answer questions!! ;o)
2.8/ 5
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- Replied by
- moborn63
- at Aug 16, 09, 07:29:04 PM
- Full Member 110
- last active 5 years ago
Thanks for your help casinojack. Yes I got the popups I appreicated it. Unfortunately the last popup that you sent which said I only had 225 left to go was not correct according to live chat. When I checked with them about 10 minutes after the last popup they told me I still had over 500 dollars to go until I met the 3500 playthrough. So now I am still playing but I am monitoring what I spend on each spin to see if my numbers match with theirs. I hope they get the playthrough issue not showing up on account fixed soon because this is sooooo frustrating not knowing at any given time what your status is.
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- Replied by
- casinojack
- at Aug 16, 09, 07:51:39 PM
- Full Member 206
- last active 7 years ago
<<<<< patiently waiting til friday so I can deposit with playfair.. I found the games there to play better with the free chip I got.. sorry Jack.. I will play again at Casino33 I expect.. but only time will tell.. I commend both sites for having on hand reps here to answer questions!! ;o)
No apologies, everyone has their lucky sites...Wish you the best..
2.8/ 5
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- Replied by
- PlayFairCasino
- at Aug 16, 09, 10:37:01 PM
- Sr. Newbie 27
- last active 15 years ago
thanks for looking into this. Its kind of hard trying to keep track to find out when I meet my playthrough. My login for playfair is moborn46
Hey, doing a great job on that ins.!, Sorry for not replying sooner, You need to email Playfaircasino or talk to a chat rep at Playfaircasino as we have started to setup different casino promos and our buddies at casino 33 might have different great stuff going on there for you guys
Your Playfaircasino. -
- Replied by
- moborn63
- at Aug 16, 09, 10:48:29 PM
- Full Member 110
- last active 5 years ago
Whoo Hoo finally met the playthrough and was able to withdraw 900 dollars. Let you all know what happens.
You guys at playfair should be proud of you live chat they are very nice and helpful and I am someone who knows about good customer service as I have been a customer service supervisor for 14 years for a major book company and I can honestly say you guys rock.
CasinoJack, playfaircasino, Freddy, Claire and Tracy thanks for all your help -
- Replied by
- casinojack
- at Aug 16, 09, 10:55:45 PM
- Full Member 206
- last active 7 years ago
Whoo Hoo finally met the playthrough and was able to withdraw 900 dollars. Let you all know what happens.
You guys at playfair should be proud of you live chat they are very nice and helpful and I am someone who knows about good customer service as I have been a customer service supervisor for 14 years for a major book company and I can honestly say you guys rock.
CasinoJack, playfaircasino, Freddy, Claire and Tracy thanks for all your help
CONGRATS!! and good night I will see you all tommorrow! -
- Replied by
- PlayFairCasino
- at Aug 17, 09, 09:03:32 AM
- Sr. Newbie 27
- last active 15 years ago
Whoo Hoo finally met the playthrough and was able to withdraw 900 dollars. Let you all know what happens.
You guys at playfair should be proud of you live chat they are very nice and helpful and I am someone who knows about good customer service as I have been a customer service supervisor for 14 years for a major book company and I can honestly say you guys rock.
CasinoJack, playfaircasino, Freddy, Claire and Tracy thanks for all your help
Thank you for such a nice comment! I'm forwarding it to these guys so they keep those standards up there. Playfair is lucky to have them.
And, Congratulations!!!!! -
- Replied by
- mrkswelbee
- at Aug 17, 09, 10:26:53 AM
- Sr. Newbie 39
- last active 2 months ago
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- Replied by
- mrkswelbee
- at Aug 17, 09, 10:34:44 AM
- Sr. Newbie 39
- last active 2 months ago
Quote from: palmck on August 14, 2009, 08:09:17 PM
ok so i can also open an account at playfair with different email address even thou i already have an with casino33? and play a free chip at playfair too? i've already gotten 2 free chips at casino33 but will i also get a free chip with playfair casino if i open a new account?
Absolutely, just create account at playfaircasino.com, access Live Chat, and a CS rep. will be more than happy to assist you with the free chip.
And best of luck for you
I was old that you could not recieve a free chip at both casinos????2.8/ 5
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- Replied by
- luvkittynumber1
- at Aug 17, 09, 10:59:11 AM
- Super Hero 1388
- last active 1 year ago
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- at Aug 17, 09, 02:40:39 PM
- Jr. Member 65
- last active 8 years ago
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- Replied by
- luvkittynumber1
- at Aug 17, 09, 08:40:19 PM
- Super Hero 1388
- last active 1 year ago
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- maphesto
- at Aug 18, 09, 04:25:48 PM
- Jr. Member 76
- last active 6 years ago
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