LCB Chips - Negative Balance

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Last post made 1 month ago by blacky777
mmbrre
  • Started by
  • mmbrre
  • Canada Jr. Member 81
  • last active 1 hour ago

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  • mmbrre
    • Started by
    • mmbrre
    • at Sep 02, 24, 01:28:20 AM
    • Canada Jr. Member 81
    • last active 1 hour ago

    Thanks for this post from:

    I had $6.80 earlier today in chips (I bought $25 in LTC from the shop and had $4.00-ish left and then I posted on the site). Now I have negative chips ($-20.60)? I am confused...

  • Markotik
    • Replied by
    • Markotik
    • at Sep 02, 24, 01:48:43 AM
    • Lithuania Admin 7451
    • last active 1 hour ago

    Thanks for this post from:

    Hi, 

    Unfortunately, there was an issue and members were credited chips mulitple times for daily logins in a single day, but our developers fixed that issue. 

    Not just you, but many have bought shop bonuses / cash with credits that they did not actually earn. 

    Now that the bug was fixed, your balance is negative. 

    That will be adjusted. 

    Sorry for the inconvenience. 

  • mmbrre
    • Replied by
    • mmbrre
    • at Sep 02, 24, 01:55:13 AM
    • Canada Jr. Member 81
    • last active 1 hour ago

    Thanks for this post from:

    Oh my goodness, so sorry to hear that there was an issue with the site! Thank you for taking the time to write and explain that, that makes total sense. I was so confused, so I appreciate you! Also, sorry for the purchase inconvenience. Have a lovely day!

  • Joedee Thompsons
    • Replied by
    • Joedee Thompsons
    • at Oct 06, 24, 11:19:15 PM
    • Australia Full Member 122
    • last active 13 hours ago

    Did you get your chips back? I personally didn't experience this issue but would like to know the outcome incase something happens again. 

  • mmbrre
    • Replied by
    • mmbrre
    • at Oct 06, 24, 11:33:11 PM
    • Canada Jr. Member 81
    • last active 1 hour ago

    Thanks for this post from:

    Joedee Thompsons wrote:

    Did you get your chips back? I personally didn't experience this issue but would like to know the outcome incase something happens again. 

    Yes, I did! =)

  • blacky777
    • Replied by
    • blacky777
    • at Oct 08, 24, 04:48:50 PM
    • United States Hero Member 768
    • last active 1 hour ago

    That was a strange occurance for here at LCB, I have never heard of anything like that ever happening here before-glad it got resolved finally...

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