LCB Chips - Negative Balance

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Last post made 1 month ago by blacky777
mmbrre
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  • mmbrre
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  • I had $6.80 earlier today in chips (I bought $25 in LTC from the shop and had $4.00-ish left and then I posted on the site). Now I have negative chips ($-20.60)? I am confused...

  • Hi, 

    Unfortunately, there was an issue and members were credited chips mulitple times for daily logins in a single day, but our developers fixed that issue. 

    Not just you, but many have bought shop bonuses / cash with credits that they did not actually earn. 

    Now that the bug was fixed, your balance is negative. 

    That will be adjusted. 

    Sorry for the inconvenience. 

  • Oh my goodness, so sorry to hear that there was an issue with the site! Thank you for taking the time to write and explain that, that makes total sense. I was so confused, so I appreciate you! Also, sorry for the purchase inconvenience. Have a lovely day!

  • Did you get your chips back? I personally didn't experience this issue but would like to know the outcome incase something happens again. 

  • Joedee Thompsons wrote:

    Did you get your chips back? I personally didn't experience this issue but would like to know the outcome incase something happens again. 

    Yes, I did! =)

  • That was a strange occurance for here at LCB, I have never heard of anything like that ever happening here before-glad it got resolved finally...

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