I probably should've included my mini book. I'll add that for sometime I've been a Level 5 VIP. This morning that too went away supposedly because my profit/loss was +$17. Ive play regularly/daily for years to pass the time and make numberous deposits a day. I rarely make withdrawals but I did make a few withdrawals this past month but played all and then some back. But the VIP manager told me even though I lost my top tier VIP status that the services I receive will not change.Correct. Raging Bull and all sister casinos such as Slots of Vegas, Cool Cats, etc. I contacted Support at Slots of Vegas, RB and Cool Cats, the support member couldn't keep the "reasoning" straight. At first they said that none of their casino sites offer Coindraw, I replied back with a screenshot where I'd recently withdrew using Coindraw on May 10,2024. Then it went to - Player class must be Free, new, Depositor or VIP (1-5).- when I asked what my new player class is The agent from Cool Cats said they could not disclose that information. The agent from Slots of Vegas said I do not meet any of their player class requirements...so I provided him a screenshots from their VIP page where I did in fact meet every requirement for all 5 VIP levels.
I'd be more than happy to provide the download of the chat history from both sites if needed. I was disappointed this morning over losing years of progress but Peter V. was adment that all would remain the same...low and behold the night agents gave me every reason but the real reason.
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