Raging Bull Casino | Grand Fortune | Malibu Club Support and Complaints Thread

So what about Ezeewallet account if not witch bank now the bank we have in our country is Westpac bank Commonwealth bank Queensland bank St George bank Summerland bank ANZ bank great western union bank Newcastle permanent these are the bank I can think of so can you please tell me witch bank I gave you's my bank details and swift code why can't you deposit with the swift code that what the customer service officer told me so can you please let me know witch bank so I can get my winnings ..if Yous can deposit my winnings though all my documents and details I gave you's please just give it to me straight about everything please

They keep telling me that the swift code and my banking details are not good enough for a wire transfer I have no trouble with woocasino depositing money into my account with the swift code and bank details I gave them 

Well I'm getting to depressed from this casino lying about how they cannot pay though wired transfer you people should be a shamed of your selfs it is a shame how use put people though this stress I won that money far an square so pay you got the swift code is there any one else I can contact to get my winnings I hope God gets uses for all the stress uses are putting me though just over my payouts uses need to be a shamed of your selfs

Hi Marie Daley,

Have you sent all the details to the email thread the casino rep mentioned? He said in his post they should provide the correct info they ask for. 

Please be patient I'm sure they will find a way to pay out your winnings. 

You know what ragingbull should be band in my country ripping people of not giving people there winnings it's easy for you to take owe money in seconds but when we Press withdraw Yous won't give use our winnings Yous make up any excuse not to pay. You's don't mind taking our money but when we win fear and quare our bank details are not expected so you's keep saying there must be someone out there to stop you's ripping people of gambling should shout you's down before other people fall victim to the message that you give people lying about how it takes 5-7 days to get your winnings every bank in my country is not good enough if I find the right website about getting Yous band for false advertising and ripping people of for there winnings I waited for Nelly 2 weeks and still nothing I opened up a Ezeewallet account to see if that would get my winnings but no that wasn't good enough and all my documents bank account details the swift code Yous still told me Yous couldn't give me my winnings. So I'm hoping Yous get closed down once and for all your representative teams should be held accountable for the lies Yous are advertising to people who gamble online. I'm going to find out what can be done about ragingbull casino if I had this much trouble with Yous I'm other people had the same trouble to this company should be a shamed of them selves rip offs there more words I could say but I think I'll keep that to myself in stead of your name ragingbull it should be rip off casino you people should be a shamed of your selfs so this is what I think rip offs Yous are bad for business.

Greetings Marie,

I'm genuinely sorry we couldn't resolve your issue however as stated we required your assistance in doing so. In a perfect world we would be able to transfer anywhere and any time however we are indeed limited to the payout methods available to us.

Perhaps the $3000 in question was less important to you than the inconvenience of registering a new bank account but most folks consider that a significant amount of money. If they do not already have access to one of our available payment methods (fortunately most already do hold an active account with one of your country major banks) they take the time and inconvenience with a grain of salt, set up a new account, and get themselves paid.

Those were NO MAXIMUM CASHOUT funds you cancelled and played, I only wish lady luck had been in your favor. Maybe a far bigger win would have been the necessary incentive to follow the instructions provided by our payouts team and collect your fair winnings.

Best wishes and sincerest apologies,

Nick and Raging Bull

What do you mean you's didn't even tell me witch bank to open up so that I can get my winnings when I asked the so called people in the documents department witch bank they wouldn't tell me so don't make it was my fault because I tried every way to get my winnings I hope God strike you's for the lies Yous have told when that day comes I hope I hear about it I'm still hoping Yous get closed down Yous lie for them so hopefully Yous All lose your jobs this year and go straight to hell for it  I will pray for that what goes around comes around rip offs just remember lies come back to bite people thank the Lord karma come back around shame on Yous.

To anyone that can help I have a withdraw from rubyslots $200 from my comp points which I earned those comps from making thousands of dollars in deposits and the $200 has been sitting I. The same spot since 5/23/2021 one of the reasons there keeping it there is so I will not use anymore of my comps and of course they just don't like to payout when we win, but this is ridiculous it's only $200 can someone help me get this out and in my bitcoin wallet which I gave them already. Ruby slots/ Deadey39/[email protected]

Hi Deadeye39,

Sure, we'll notify the casino rep. Keep you posted. 

Sure?

Hello fellow gamblers. 

Is there anyone who may have any idea how I am to get in touch with the customer service team from RAGINGBULL CASINO? 

After depositing, meeting wagering requirements and verifying my identity,the permissions for play  within AUSTRALIA were removed the moment after I made motion for withdrawal of my winnings. It's only $200AUD, however.. its still $200...

I can no longer login, emails are not responded to and there is no telephone number or socials to communicate with them through.

I just want my winnings. An apology and explanation also wouldn't go astray.  Seems peculiar to accept AUD and allow wagering UNTIL A WIN WITHDRAW request then BAM!! "No longer accessible from your location"...

Help??

ANY ASSISTANCE WOULD BE APPRECIATED.

Hello xxx666xxx,

Could you please private message me your casino username and we'll contact the Casino Representative.

Hello xxx666xxx,

We received your details via private message and have contacted Casino Representative. Keep posted on this forum thread for a response.

No response so far, we just sent a reminder email. 

Hi xxx666xxx, we just received an email from the representative, they are looking into your case and as soon they have more information we will let you know.

Keep you posted. 

@ xxx666xxx, we just sent a reminder email and asked for updates on your case. Once we have more details thread will be updated. 

Greetings all,

We looked into things, extensively. We are unable to locate an account with these credentials that is active. The username belongs to another player and the email address is attached to an account that has no play on it or any sort of activity since 2021.

Perhaps you got the information somehow incorrect xxx666xxx. Let me know and I 'll be happy to review the situation once again for you.

Best wishes,

Nick and Raging Bull

@ xxx666xxx did you check and provide the requested information? 

@ xxx666xxx we are still waiting on updates from your side. 

Since we haven't heard from the player we'll mark this case as Resolved. 

Perhaps this casino should have a review update and be Blacklisted!!!  Currently I am waiting for a withdrawal request of 580.  and have been told that it can take up to 3 weeks to over a month to receive this withdrawal.  The really interesting and absurd situation behind this withdrawal is as follows.    Around the first of May I made a deposit on Raging Bull.  (I have been a member of this casino for almost 12 months.)  Anyway I did well with this deposit and on the 5th requested a bitcoin withdrawal.  At the time I didn't notice that the withdrawal was listed as a Coindraw withdrawal.   I was told by support it could take over 4 days for the deposit to be sent.  (OK I figured these casinos all have their little wait time policies which behoove them and not the customer)  The withdrawal went through real smooth. They did take 28 dollars from my withdrawal as what was listed as "Managers Approval Fee"  I received the bitcoin withdrawal on Sunday, May 7th.  I again made another bitcoin deposit using a bonus on the site and did really well on that deposit so on the morning of the 8th I requested another withdrawal. At that point I was electronically informed there was a limit on the amount I could withdraw.  This was a limit with Coindraw.  (Coindraw is a withdrawal system used by this site to expedite the payout of crypto withdrawals.) So what I ended up doing was having to split the withdrawal request.  SO the first was for 1160 and the remainder was 580.  Both of these withdrawal requests were made at the same time.  But I did notice that the 580 was listed as a Bitcoin withdrawal and the other was listed as a Coindraw withdrawal.   I contacted support at that time to find out why they were listed differently yet going to same bitcoin addy.  That was when i was given told about this Coindraw program used by their system for crypoto withdrawals.  Several days later I found out that the limit set by this program takes 30 days to reset.   SO evidentlyeidently if you want your withdrawal fast you would use Coindraw.   But you cannot use it over the 30 day limit until it is reset???  Screwy to say the least.  So this last withdrawal I was told would take over 3 weeks to have sent to me via bitcoin withdrawal.  WHAT???  I told them I just received a bitcoin withdrawal that happened within 48 hours.  Why would I have to wait 3 to 4 weeks for a bitcoin withdrawal.   The first half od that withdrawal arrived in my wallet on the 9th.  Not bad right!!!  Well it appears that raging bull would like me to forget about the 580.  That a casino knowingly makes a verified customer who has recently within days of the withdrawal request had two greater amounts withdrawn made successful to their wallet, wait 3 to 4 weeks for a smaller bitcoin withdrawal is a financial scam run by this casino.  It is a policy this casino developed to financially scam customers who are successful gamblers playing this online casino.   It is like this casino's way to take an exceptionally large cut of my winnings!!! 

There just is not any kind of reasonable explanation for this situation to happen.  7 days to approve the withdrawal then 3 weeks or more for the bitcoin withdrawal to actually happen.   No reasonable explanation for this to happen to a customer with an extensive successful history of crypto withdrawals.  

Hell, if someone can come up with a reasonable explanation I for one would love to hear it! 

Oh one more thing, the phone number that is listed for this casino in the emails and on the website is a BOGUS number.  I have been told that all customer service by phone is no longer happening, that this casino is concentrating on the use of emails and instant chatting to solve the issues customers have.   So, phone support should not be listed as available for this casino.  

If there is someone that can help with this issue that help would be appreciated.  

Sincerely, 

Aileen M. Dodge

Hello Aileen Dodge,

Please be informed that Raging Bull is infamous for slow and delayed payments for players, sometimes no payments. Customers also experience poor or unresponsive customer support.

We will try to reach out to them in order to help you to resolve this BTC withdrawal issue.

Please provide us with your Casino Username via private message and we will get in touch with Casino Rep.

Thank you.

Hello Aileen Dodge,

Thanks for sharing your account details with us. We will ping Casino Rep in order to try to help to resolve this issue as soon as possible.

Keep you posted.

Thank you.

My bitcoin withdrawal doesn't appear to be pending anymore; however, I wonder just how long it takes for the transmission of the bitcoin to my wallet?  

Aileen m. Dodge

Greetings all,

There was indeed a time when Raging Bull wasn't doing so hot with withdrawals, luckily those days (and the folks responsible for them) are gone. I have reviewed the account in question and there has been prompt payment via Bitcoin, I see payment on the 6th and 9th of May and an additional approved withdrawal today, all well ahead of the time frames listed in the casino terms and conditions.

The approved withdrawal (final payment related to this issue) should go out in the following business days. If it requires further assistance on my part please let me know.

Best wishes,

Nick and Raging Bull

Well thank you NICK. and yes those first two bitcoin withdrawals did get sent within 48 hours of requesting them. Sent with a rather high MANAGERS APPROVAL FEE removed from them!!!  The basis for my complaint was that why would a casino make a vetted customer wait over a week or more for a 3rd crypto withdrawal requested on the same day as one of the other withdrawals that was received within a reasonable time frame?  This withdrawal could have been sent on the same day as the 2nd withdrawal request.   When i canceled and changed this withdrawal request it was done after these other two had been sent and I again requested the withdrawal.. And then was informed that it would take over 3 weeks or longer to get this withdrawal processed!!! The individuals in Support did not have the necessary information as to there being a $$ limit on the use of the crypto program Raging bull uses. A program that makes the withdrawal of crypto happen in a reasonable time.   (When you use this program, it does not inform the customer about the high fee called the Managers approval fee that will be removed from the deposit. ) 

You can believe that this casino is getting its act together if you want.  I personally feel all the policies set by this casino regarding withdrawal requests are designed to discourage players from making such request and are designed to financially benefit that casinos profits and are not what anyone would consider business policies designed with positive customer service in mind. Quite the opposite!  

Of course, the above is strictly MY opinion and I respect the fact that our POV of this casino differs greatly! 

Thank you very much for the information you have provided and your kind offer of further assistance in this matter if needed! . 

Sincerely, 

Aileen M. Dodge

Hello Aileen Dodge,

Thank you for giving your opinion on this whole situation. Each casino has its own rules that it adheres to and its own timeframe for withdrawal. Unfortunately sometimes there is a delay, but unfortunately we cannot influence that and we hope that your payment will hit your account as soon as possible, as Nick already said.

Keep an eye on this thread.

Thank you,.

Hello Aileen Dodge,

Please let us know when you receive the funds.

Thank you for keeping us informed.

Hello Lielani Nichols,

May we ask has your account been verified?

According to their T&C:

1. Before a withdrawal can be processed, the player may be required to provide a government-issued photo ID and a clear selfie of themselves. We might also ask the player to verify their identity by making a small Card deposit to make sure the player is genuine and who they claim to be. The Casino reserves the right to request additional information to validate accounts.

Is this your first time to withdraw the money with this brand?

Hello Lielani Nichols,

Could you please send us your Casino Username via private message so we can reach out to Casino Rep and inquire about your issue?

Thanks in advance.

Hello Lielani Nichols,

Thank you for sharing your account details with us. We will get in touch with Casino Rep in order to help you with this issue.

Keep an eye on this thread for any updates.

Thank you.

Hello Lielani Nichols,

Many thanks for all provided information. We forwarded to Casino Rep this matter, and now waiting for any kind of update. Once we get a response we will get back to you.

Keep you posted.

Greetings all,

I would love to help however the terms and conditions of the casino as well as the free chips themselves state that only one free chip is allowed between cash deposits, in this case we have no history of deposit in the account aside from your account confirmation deposit which will be refunded shortly Lielani Nichols. Also worth noting is you currently have 2 additional active accounts which have also received free chips, only one account per player/household is allowed. Unfortunately in this case the requested funds are not eligible for withdrawal. I would highly suggest contacting customer service and having them close down your additional accounts or this could very well cause you further withdrawal issues in the future.

Best wishes,

Nick and Raging Bull

I domt know of any other accts ok, bx my phone was stolen , also I was never Informed that I couldn't withdraw, I mevrt made a deposit with another casino that is their sister site and I got my funds, they haven't told me any of this nor was I refunded my $10 in bitcoin...

Hello I want my 10 back I have gotten no reply fron yall or my money back from that casino

Hello Lielani Nichols,

As Nick said, your account will be refunded for your deposit, but maybe there is a small delay, they are asking for a bit more patience, and very soon it will be finished.

Please let us know when you receive the funds.

Thank you

Hello Lielani Nichols,

Do you have some updates?

Did you receive your funds?

No it's been 3 days now they are saying my license was denied which is a lie bc how was even able to make that depor to make it to step 2 ? U have to get yo those steps and their site said it was approved so they took my deposit but my id wasn't verified? I want my money back they are just putting me off making up reasons 

Hey guys, 

If time permits I have a coindraw withdrawal request that's been hung up since Saturday. It's not technically a full week yet but definitely past the 24HR and 3day timeframes they normally process in. 
 

Hello Lielani Nichols,

We will reach out again to Nick to check again your status regarding this matter.

Keep an eye on this thread.

Thank you.

Hey all,

Your $10 deposit was refunded to your Bitcoin address on the 18th of May Lielani Nichols, I've confirmed delivery in Blockchain Explorer. There is no further step at this point that I can see.

Best wishes,

Nick and Raging Bull

Hey Taylor,

You're good to go bud. :) 

Best,

Nick

Thanks Nick. Really appreciate you helping out regularly. One of the main reasons I continue to play on your network 

​​​​​No! The casino is Lucky Legends .