CLOSED - Grand Parker | Loco Panda | Classycoin | Onbling

Hello,

Just want to inform You that refund was made on 7th of May. Case closed and resolved by now.
Thank's

iDark

l have problem with cashing out from classy coin casino.Does they rep being in this forum,l can see he was online almost two weeks ago?

Of course, pls send over information.


Thanks.

ok,it's great that you are here l hope you will be able to help me..Situation is like this
l am finishing wagering requirments in classy coin casino.Sending all the documents and making minmum depsoit 21$...the utllity bill was 4 months old,so they asked me send another..l send two utliity bills after it with no more then 3 months old..they asked me to send it on pdf format..after it they write me,
Please kindly check if you have any other letters that were sent to you recently (during last 3 months) via post and which contain date, your full name and address
they send mail with this content two times,before and after the mail,that they want documents on pdf format..They started answer me too long almost a week last time..and nobody says what is the problem can you help me.
My username in classy coin is davo445

Hi davo445,

I am checking and will update shortly.


Thanks!

Hi Again--

I checked and there was something missing in verification.
They received the new documents only yesterday and will review them only Monday (tomorrow) when back to work.

If all approved--you will get a confirmation.
I was also told that you will be contacted shortly.

I hope it gets resolved, thanks!


Matt

Ok, so I'll try to get my money back too. I won some cash from no deposit bonus code on onbling site, so I made a deposit of 21$ by neteller, sent all document required, got myself verified and was waiting for withdrawal to be done. After 2 weeks I got a message that max cashout from that code is 75$ and mimimum withdrawal is 100$ so I need to deposit some more cash. I read few opinions about them (not possitive ones) so I decided I prefer just to get my money back instead of making another deposit of 21$, waiting another 2 weeks and get nothing. They locked my account after that and told me to send me my money back within 10 days. 5 months passed, nothing. Every time I asked online support about that they said I will get within 10 days, a joke. Mails were ignored...
my username was Ashenver

I have pending withdrawals in Loco Panda and classycoin casinos. I sent in verification about a month ago, don't know if they've been approved yet. Neteller is a withdrawal method in the cashier for US players which is the option I wish to use. Every time a request a withdrawal they send me a reply stating I can only use a bank withdrawal, which I only have a joint account with my husband and I can't withdraw there. Why is it I can't use Neteller I have an active account there and I have a prepaid visa I can use as well. Maybe they can send it western union as many casinos do. I have deposited with these casinos before and I should be allowed to withdraw other than a bank withdrawal. Help Please. Id for both casinos is buggars 

All document were approved,just made withdrawl request,thanks for help again

Hi,

Nothing was ignored, what we could help with was resolved and what we couldn't help with was sent to support/finance.

Several posts are handled in private.


Thanks.

Ok, so I'll try to get my money back too. I won some cash from no deposit bonus code on onbling site, so I made a deposit of 21$ by neteller, sent all document required, got myself verified and was waiting for withdrawal to be done. After 2 weeks I got a message that max cashout from that code is 75$ and mimimum withdrawal is 100$ so I need to deposit some more cash. I read few opinions about them (not possitive ones) so I decided I prefer just to get my money back instead of making another deposit of 21$, waiting another 2 weeks and get nothing. They locked my account after that and told me to send me my money back within 10 days. 5 months passed, nothing. Every time I asked online support about that they said I will get within 10 days, a joke. Mails were ignored...
my username was Ashenver

Ignored I guess. 

OK, nothing was changed. Just stay away from this casino.

Sommi, hello-

I thought your issue was finished long time ago, still nothing happened?

Yeah. They closed my account in January. I was asking live chat about getting my deposit back (as I even did not play a single spin with it) - of course, they will send it back to me within 10 days... I was keeping asking them, same answer all the time. I sent mails to financial department - they did not care to even answer. Still after 6 months I did not get even email from them.

Matt, I need your help,I signed up with Loco panda, filled out all my paper work., received an email from the faxback dept. telling me everything was in order. on 7/21 I made a withdrawal . A week later it was cancelled. I received an email from the finance dept,that due to security reasons the withdrawal may not be approved for 60 days. I deposited my money and now I'm being denied my payout. please check this out. I made the withdrawal again after they cancelled it. so u will see it pending. This is in the spin-off of the original Loco Panda Casino. All different games and bonuses. Matt you have always been helpful and most responsive. please help find out what's going on so all of us at LCB can be prepared. thx cosmod

GUYS WILL YOU PLEASE... LEAVE THIS AND WINPALACE GROUP ALONE!!! SOME OF US MEMBERS HAVE BEEN SAYING THIS FOR YEARS. NOW THE 60-90 DAY SECURITY DELAY ISSUE SEEMS TO BECOMING THE NORM. THESE GROUPS ARE SCREWING SOME OF ITS PLAYERS OVER. LEAVE THEM ALONE!!!

Matt, sent you a request on aug 2, still awaiting your reply, cosmod

Hi Sommi,

As per your request, and from what I have learned from Matt, we have done everything we can and have explored all our options. At this point, it seems that the finance department alone deals with this, and thus they will be the ones to continue contact with.

We wish you the best of luck.

Sincerely,
RJCasinos

Hi Cosmod,

I have spoken to Matt, and have explored your issue. I looked into the back end, and have found that all your withdrawals have been in fact paid out, and there is no outstanding balance.

Our system has notified me that you have received all of your withdrawals.

I hope this issue is resolved and I thank you for your patience.

Kindly,
RJCasinos

RJ, this is not true, the site is CASINO LOCO PANDA, it is a spin-off of loco panda , it has different games
I sent my faxback forms, and I have a pending withdrawal at the present time for $2500.
some one needs to look in to this. i'm not fabricating, thx cosmod

Rj, my username on this site is cozman, that is what is probably causing the confusion, sorry about that

AVOID THESE GUYS... HERE IS ANOTHER RECENT COMPLAIN FROM ANOTHER PLAYER:

Hello everyone.

Yes, I already know that Grand Parker Casino is in the list of "Rogue Casinos", but I promised them to leave my review here.
So, here it is.

After registration I was given a Wellcome bonus $30. I fulfilled all the conditions for it (Wager x40) and won a small amount (about $100). In order to have my faxback form approved, I made a deposit of $25. Then support wrote to me:





Dear ******,
Thank you for submitting your faxback form. I am pleased to inform you that your faxback form has been approved and you can now request for the withdrawal.
In order to request your withdrawal please go to the cashier to the "Withdraw" tab, select "Neteller" as your withdrawal method and insert all the required information. Your withdrawal request will be processed within the next 10 business day.
Thank you for choosing Grand Parker!

Finance Department
Grand Parker Casino Ok, then I tried to withdraw my winnings, but money was returned back to the casino account.
When I asked - what is going on? - support answered:





Dear ******,
We would like to inform you that your withdrawal request was not approved at this time.
Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.
As a reputable and legally operated casino, it is vitally important for us to implement security measures, and GrandParker Casino regards your security, privacy and satisfaction as our top priority. (bla-bla-bla)

Best Regards,
Finance Department,
GrandParker Casino And all this without giving any reason. I have screenshots of cashier and correspondence
with Finance Department... but who cares? they stopped answering my emails.

Almost a month has passed.
How you think - is it possible to bring back my deposit $25?))
or is better to forget about them?

That's how they make money on No deposit bonuses))
I hope my experience will be useful to someone.

THIS GROUP USES THIS AS AN EXCUSE NOT TO PAY ITS PLAYERS

These things happen? Waiting like 3 months to get paid? Yeah, I definitely would love to play at casinos which would pay me in few years... This casinos group is a joke.

FTPtoPokerStars, Please tell me you was drunk when you posted that crap. Wait 60 days from a semi-rogue casino? Are you kidding me??? Please tell you you was drunk

Hi Again,

Will be addressed shortly, thanks...

This group is horrible... I think they treat those who they feel are compulsive gamblers better. Because they know they will continue to deposit and deposit and deposit doing losing streak. If they win they will turn around and continue to deposit as well...

Hello, I am glad I discovered this site and this thread because Onbling has done to me what they do to other players who have posted here. I mean they stopped paying me and say they make a security check that can take 60 days.

I find this is not ok because my account was verified and they paid me and a check should not take so long. I want to be paid again.

Can a rep help me, please? They seem to have two reps on this board and I PMed one of them recently but he never responded. I will contact the other one hoping he is more helpful.

What is wrong with the reps of Onbling and its sister sites? I sent PMs to both reps and I never received a response. Are these reps not active on this forum anymore? Or why do they not answer?

I have the same problem. Grand Parker Casino and ClassyCoin Casino does not pay the prize,
since last summer. wrote in a letter (your account as a randomly selected for testing. The test will last 90 working days). took a lot more time. help please: to get the win!
username in casino ---- alexcop100    (Grand Parker Casino and ClassyCoin Casino )

Onbling keeps on declining the withdrawals that I request. But there is something new about it:
They used to tell me they make a security check that could take up to 60 days (yeah right, lol).
But because several months passed they could not use this excuse anymore and now they tell me this:

"You are a valued customer and we appreciate your business.

We would like to inform you that after reviewing your user activity which is based on your deposits during last 30 days, your withdrawal request was not approved at this time.

Please be advised that according to our policy which can be viewed in our Terms and Conditions (see article #12), your future activity in the casino will affect your withdrawal requests.

We appreciate your cooperation and look forward to seeing you back at our casino soon!

Please let us know if we can be of any further assistance."

Unquote.

Lol. Why would I make deposits when I have got a balance of 21k and they refuse to pay me? Wouldnt make sense, would it? What a joke.

Why does Onbling keep on accepting deposits when they cannot pay their winners anymore? That could be considered a kind of fraud.

Are you kidding me? If this nonsense isn't enough for LCB to mark this group rogue, I don't know what is. If I were you, seeing as it will take YEARS to get your money (and that is if they decide to pay you) and that is a BIG IF!! I would wait for my money then run like a bat of hell. In all honesty, I hope this group makes me eat crow, but I doubt you will get paid, and if you do you won't see it all.

I can't wait to hear the BS excuse for this debacle.
LH

I just had to post this... This is from another forum. So I hope reps don't get mad. But this should serve as a warning to others:

Here's the end of the story:

Please wait for a site operator to respond.
You are now chatting with 'Jennifer'
Jennifer: Thank you for playing at Loco Panda. My name is Jennifer. *May I have your username and how can I help you?
me: hello
me: my account is *******
Jennifer: Hello
Jennifer: Could you provide me with your username, please?
Jennifer: Hi *******!
Jennifer: How are you doing today?
me: My cashout is again cancelled.
me: What do your finance want from me?
me: Can you help me?
Jennifer: Let me check your account please
Jennifer: Just a moment, please
me: ok
Jennifer: ******, as I see from the comments on your account
me: Did you see?
me: What is going on?
Jennifer: Your last request was denied due to insufficient activity during the last 30 days
me: What activity you're talking about?
Jennifer: Well it means that you didn't log in much and didn't make any deposits
me: Please stop by this. Let it be clear.
me: Well, how to make deposits when you never paid out my winning when I last deposited in September 2014.
me: Since then, they keep cancelling my cashout.
me: What more to say.
Jennifer: I see, but I saw some players
Jennifer: Who were paid partially
me: Its only 600 cashout when they remove the bonus.
me: Is 600 paid partially.
me: Since September 2014 I am checking my cashout and all is silence from your side. First a 60 days security check, then inactivity,…what more?
Jennifer: I understand you, but I've sent a lot of requests like I promised
Jennifer: And didn't get answers as well
me: So in this case what you can suggest?
Jennifer: Unfortunately I don't have an access to this kind of information
me: So can you help me at all?
Jennifer: I know I can do my best, but I can't guarantee I will solve this
me: So what is this casino you're working for?
me: Are you happy with all this?
Jennifer: I like this place
Jennifer: I feel bad for you
Jennifer: However I don't fully understand you because
me: imagine all these players getting ripped off by criminal oranisations like yours.
me: Why?
Jennifer: I see so many players who get thousands every day
Jennifer: Because I'm a gambler too and I've never actually tried to cashout
me: Maybe they dont like me because I was lucky to win.
Jennifer: Because I don't think of a casino as of a place to earn money
Jennifer: I just play and pay for the adrenaline I get
me: But I won with my own deposit. I put my own money and they refuse to pay not only my deposit but my winnings as well.
me: Did you get my point?
Jennifer: Sure!
me: Can you ask them to refund my deposit and take all the winnings?
me: I will be extremely happy for this ending as well.
me: Just to refund my deposit, thats all...
Jennifer: ******, I will close your account and send a request for refund
Jennifer: You won't be able to play with us or with our sister casinos
Jennifer: Unfortunately you won't be able to play with us since it's a violation of our terms and conditions
me: So, what options do I have?
me: Please lets sort this out..
me:
Jennifer: Well there are 2 options for you
me: listening...
Jennifer: You can wait to get your winnings or we can close your account now and send a request to refund you
me: Yes, but its obvious that your finance team don't want to pay my winnings. 6 months are more than enough.
me: So, I will take it and go for the second option.
Jennifer: So which option do you choose?
me: 2nd
Jennifer: Okay, sure
Jennifer: You will be notified by email
me: Close my account and request a refund of my deposit.
me: Thanks and Regards.
Jennifer: Okay, just a second
Jennifer: Done, have a great day!
Jennifer: Or night
me: I confirm you can now close the account and confiscate my winnings, but no deposit.
me: OK?
Jennifer: I don't confiscate anything
Jennifer: I just close your account and send a request fr a refund
Jennifer: Sorry, for* a refund
me: Its ok, I am glad we almost sorted out this.
me: Now how long I should be waiting to get my deposit refunded?
Jennifer: I don't know for sure but you'll be notified by email
me: Ok' perfect, so I guess no more than a couple of days.
me: Or, I'll have to visiting this chat again and again.
Jennifer: No, it can take up to 7 business days
Jennifer: Talk to you soon
me: cheers and enjoy my winnings.
me: Why not buy a bottle or two of Dom?
me:
me: cheers
me: bye for now.
Jennifer: Have a great night!

This from Casinolistings.com?

No but ill send you a PM link to the original post...

I saw the original post, chocolateman. That's absolutely insane.

I cannot belive my eyes,i wonder how they are allowed to stay online.I found only bad words about them,me to i am registered to onbling and locopanda,i have one 25 $ deposit with onbling,never cashed from them,now i am sure that if i deposit again and win some money they will not pay.Thank you for all your informations!

I met no deposit bonus in Onbling casino (3 times). Always sent to my money, but after third withdrawal was my account excluded from "redeem coupons and "redeem comps" .

can put pressure on the casino through skrill  and neteller