CLOSED: Casino Titan

this problem has been resolved and I no longer play at casino titan. Good luck to all whostill do.

Did you get your money? I sure hope so. Good Luck to you wherever you do play!

Consider yourself lucky.

I promised myself that I would never waist anymore money at this ridiculously tight casino- but like an idiot, I re-installed the casino to claim the LCB free chip today and ending up making two more deposits. Needless to say- that the playtime was, once again, absolutely pathetic. What a scam.

They will definitely stay un-installed this time!

i used to deposit there a lot my birthday was april 3rd 2010 i didnt get crap from no rtgs the rivals were kind i didnt even get a birthday email >:(

That is a shame, rena35. Happy Belated Birthday from me!!!

:-*

No Bday chips from Titan?  Aww well at least I'll be getting one chip from Lock for my bday

thanks mm for the support i find rtgs tight anyway i deposited a lot at them at first now i rarely do except recently i deposited over 300 at winpalace nothing nothing and more nothing cant win them all

Does anyone have an idea what is the matter with them?

Cannot reach http://www.casinotitan.com

I got through to them just fine! Try again now, everything seems to be working!

:-*

I asked for a bday chip and was given a small gift/chip

I have closed my account with Casino Titan and never have any plans on returning, they have lost a good customer, due to no playtime for my deposits. I truly adore all of the CS reps, and Debbie is top notch. But I have had to make the decision to play at Bet Phoenix from now on where at least I can have a little entertainment.

:-*

I just closed my account as well. No play time, bonus rounds are just about non- existant, and if your lucky enough to get the bonus round you don't even get your bet back. I was even given 30 dollars to try my luck again, so I did, was gone in 15 minutes. So I just closed my account. I agree with you about the CS, couldn't ask for a nicer bunch of people.

LH

Your lucky.....  I asked them for a bday chip and they gave me the, "I have a great deposit bonus set up for your Bday" .......... WHAT!!  I am a depositing player as well.  CS reps are the best, but no generosity even on your BIRTHDAY.  I thought for sure they would have something for me.  I was actually looking forward to see what they had for me.  Geuss what......NADA TOSTADA!  Oh well, they wont see any more of my moolah.  Im all about slotastic.  They gave me a bday chip, and get this......they let me withdraw $50 on a $10 chip.......  with NO DEPOSIT REQUIRED!!! AND IT WAS MY THIRD FREE CHIP IN A ROW!!!  Slotastic is my new favorite casino.  You should check it out asap!!

I played all the Cherry Red, Rushmore and Slots Oasis new player promos and could never get near the playthrough and still have a balance left. Rather than deposit there at them again, it is time for something new. Everything just seems so tight these days. I understand the casinos are in business to make money and have an inherent edge over the player, but it is getting ridiculous lately.

Signed up not long ago for the freerolls, but after finding out i cant get any freechips/bonus at all i wont be depositing there.

I am afraid they are going the road of slot madness. Made some good wins out of deposits, tried to claim a free chip and was told by CS that management excluded me from promotions - of course no explanation given. Here is the chat:

Please wait for a site operator to respond.

You are now chatting with 'Lisa'

Lisa: Hello Ruediger

Lisa: Welcome to Casino Titan

Ruediger: Hi Lisa

Ruediger: I wanted to claim a promotion, but before entering it the system said that I would not be allowed. What is the matter?

Lisa: Allow me a few moments to check everything for you

Ruediger: of course

Lisa: Your account has been excluded for redeeming coupons by managers decision

Ruediger: why? do i win to much?

Lisa: You can write at [email protected] I am sure that they will have all the answers

Ruediger: you have no clue either?

Lisa: I do not have that information

Ruediger: tyvm. Lisa, will contact management.

Lisa: You are welcome

why can't I register at casino titan free tournaments?  Thanks tamtoad

Neither can I.

It shows "unregister" (in the background) for a split second and then it goes back to register and the registration button stays on the screen.

Very weird.

blue

Go to live chat, and they will fix it for you guys


Good luck!


:-*

They did fix it - they put 1c in my account.  I can now register and play.

blue

This happens to me daily when i register to play in the tourney it does not open up. So I go to chat and they put 0.01 in my acct and I can play.

I have dep meny times here and lost my arse,same thing no play time and bonus rounds never come up.When i ask for a free chip i get 5.00 <-- What a joke.When i dep 100.00 and bonus 200% and its about the same on jackpot capital.I'm getting sick of playing and not haveing the fun i'm used too.

Hey Cobra,

If you do not take a deposit bonus, you are more likely to get a free chip. This goes with most casinos.

I myself, NEVER take a deposit bonus b/c I dont want to have to make playthrough on my own money, and immediately after I loose all my money, I go to live chat, and get free chips ALWAYS at JC, TITAN, INETBET, LOCK, & WINPALACE...All RTGS.

You should get free chips if you do not take a deposit bonus. 

If you like RTG games SlOTSOASIS casino is your place

I just thought I would drop a note and say that I am no longer a depositin player at Titan.  It used to be the only rtg I deposited with.  However, with the change in management, I don't trust them.
Heck I lost my account manager who used through me freebies every week. 
As for freerolls, I would have reconsidered my decision if they were handled differently.  It is a crap shoot whether or not the casino loads and then a bigger crap shott whether or not I can register for a free roll.

Anyway, I just wanted to share a few thoughts.

  Last week I put over $1500 at Casino Titan. I was relieved when I won back $400. That was on the 17th. I rememember it taking only 2 days before. I went to try and play with $8 in comps and got a message it was excluded from promotion? First time I noticed this. It was in the redeeming coupon part too. When I asked in chat sounded like I was just cut off from these. I wasn't too concerned about redeeming any coupon, but it really bothered me after putting all that money thru in one night that I wasn't entitled to something I actually earned.  Anyway yesterday I get an e-mail from finance, said casino under new management and need to resend old documents. So I did even wrote out by hand faxback form. He said I could rdeem my comps.  But later when I tried same thing and support said no Frank till tomorrow and nothing they can do. I wrote back to Frank, no answer, support said they'd write to me when they talked to him or found out anything. I already was figuring I'd have to wait 2 more weeks any way to make it thru 10 business days. I don't know why they wait till now to ask me for this, maybe because I've been trying to get some answers and talk to somebody. Neil isn't there any more. I sure hope this isn't some sort of "sting" deal.  Maybe I shouldn't have sent off my docs, but hell I want my money. They still made plenty of profit. Now that my docs are in their hands why isn't the money in my Quicktender yet?      This might not be the proper place to say this, but I do have a point when I say Inetbet is awesome!

Just want to followup on my last post. Casino Titan has paid me. And I have comps available. Once I brought it to their attention they took care of me.

I believe you have to ask livechat because they have changed owners and no rep has been here from the new owners. I wouldn't deposit there anyway, but that is just my opinion.

i couldn't agree with you more VAC

tight tight tight thats all i can say its like a  :'( nightmare

Tight is Right,i don't dep thier anymore.

you know i used to deposit alot now that i dont its hard to register 4 their freeroll tournys well 4get em lol i will freespin elsewhere

hi.  i played in casino tita 's tournaments and loved it.  i lost silverlight, crashed  my computer trying to get sl back.  now, after 3 weeks i succeeded but titan comes up a restricted sight that i can't overcome.  checked my restricted list made by whomever, i guess the anti virus program, took it out as casino titan and titan casino.  still restricted when i try to get online.  internet explorer refuses to show the site.  any ideas? i have only used a computer for a year,but i fixed silverlight in the registry, so i'm game for anything.  would there be a restriction in the registry?  try to give me a few ideas to try cause i really enjoyed your tournaments.  thanks. have a great week.  karensg1

Hi bettowin - check out Microsoft Silverlight Download Center.  Not sure if this will help but it's worth a look.

blue

paul, thanks.  silverlight wasn't the problem and i have managed to bypass the restriction on internet explorer long enough to download titan once again.  now i'm having a problem logging in, and can't get to live chat, could you post me a phone number to call since i still can't view the casino page to get a phone number.  thanks again karensg

By E-Mail: [email protected]

By Phone:

US: +1-888-643-1418

Canada: +1-888-666-0279

UK: +44-808-234-3778

blue

Hi,

Was it solved?

Kind regards,
Daniel

I use to deposit before Winpalace took over but once Winpalace took over Casino Titan I deposited much much more regularly.  I hate that I have to earn 200 points to just earn 1 buck in comps.  Winpalace doesn't operate this way so I thought it would have changed with the new owners.  I recently won over $600 and played it all back even though I made playthrough.  I was only able to get 3 or 4 bucks in comps with all my play.  I would appreciate if you could look at my account and see if there is something available for a loyal depositor who has never cashed out. Thanks, cnolley

Why does it take 6 business days to complete my withdraw? After I first withdrew on the 26th, it said 5 business days, and I assumed that would be up to 5 days. I'm sorry to be sounding so grumpy, but I just thought it would get quicker down the road.

Hi Paul my birthday is the 11th, would you be issuing a free birthday chip as a gift for me?  username: betica

Hi Elizabeth,

I'm the new rep for CasinoTitan on the forum.

Let me check it for you.

Kind regards,
Daniel

  I think I forgot to mention I did get it before the 6th business day( wee hours)

I need some help.  I have a pending withdrawal from November 17th and was told a 10 business day wait to get the money.  Here it is November 3rd and had to submit a new faxback document with my bank information on it.  Please advise.
(Username: Proofreaders2000)

Hi Joseph,

I'll contact CasinoTitan Finance and check things out.

Kind regards,
Daniel

Hi Joseph,

I understand that the issue has been solved?

Kind regards,
Daniel

Hello Danielq,

I just did my first withdraw after many, many deposits.  I am verified and documents have been received.  I requested my payout just now by quicktender/use my wallet.  Can you tell me how long they usually take to pay out by this method.  I have cashed out a few times from Winpalace and I know you are sister casinos.  Will that help speed up the process?  Thanks!

cnolley

I got the money Monday, thanks

well, the promo email I received from casino titan stated clearly that we will get additional 10% for usemywallet deposit, but support didnt want to give it to me.  This is the reason,

Casino Support: Welcome to Casino Titan, how may I assist you?

taaadaaahhh: can I get the extra 10% usemywallet deposit please?

taaadaaahhh: from my last 6-7 deposits with casino titan

taaadaaahhh: username is taaadaaahhh

Casino Support: use my wallet is out of bossiness

taaadaaahhh: what do you mean?

Casino Support: that mean that you cant use them anymore

Casino Support: you can use netteller.com

taaadaaahhh: Additional 10% Bonus Get 10% more free cash to play with - on top of your regular bonus - by depositing with Neteller, eWalletXpress, Use My Wallet, MoneyBookers, Eco Card, or bank/wire transfer.

Casino Support: ok but im telling you the use my wallet is closed

Casino Support: so please use neteller

Casino Support: and you will get the 10%

Casino Support: If you need any further assistance, please do not hesitate to contact us, we will be happy to help anytime!

taaadaaahhh: thank you, I will have to post this info to a forum, other players might not know about this

When did usemywallet close? I think he confused it with ewalletexpress.