Casino Extreme, Casino Brango, Casino Adrenaline, Yabby Casino Support and Complaints Thread

Hello lcbwinnerr, 

We still haven't received your Yabby/Brango Casino username via private message. Could you please send us this information.. Thank you.

Hello KingNemo, does Brango Casino have a valid gaming license and how can I verify this please.

Hi SinMore, 

Casino Brango has a Curacao License to our knowledge. They have a badge on the bottom right of their site and you can click on it to verify for yourself. 

I'm curious as to why Firefox/timeless and bonus blitz don't have to have their licenses displayed on their front page as well?

100% relevant. Let's not split hairs about management when ownership is the same.

Hello Casey Merritt,

Unfortunately we don't have mentioned Casino's on our list. Casinos that have a license must have it displayed with a logo on the main page.

If you have a specific issue, please let us know so we can help you.

Thank you.

Awesome! This is what the players like to see!

Resolved. Thank you Much Mikey and LCB. 

Pretty sure his point was that the same people that own these casinos also own the 2 in question yet don't have their licenses displayed like brango does.

Good evening all, 

I was going to launch into a tirade about Extreme Casino and how its been a total waste of time and money - i've lost count of the days and countless efforts to reach out to them regarding my verification but, just like their attitude to me, i just couldn't be f*****.

I dont know if i'm just an anomaly, or perhaps i have multiple personalities as the world's worst cyber criminal that I don't know about, but bottom line is that their support and verification process sucks, and left me hanging for 3 weeks now. No one has time for this. Yesterday i made over $1k in deposits happy to do that elsewhere far from this group.

Peace 

Hello Morgan4hans,

Could you please send us your Casino Username via private message and we will reach out to Casino Rep in order to help you with the verification process?

Thanks in advance.

Hello Morgan4hans,

Thank you for sharing your account details with us. We will ping Casino Rep in order to help you with this issue.

Keep an eye on this thread.

Same here ..im very dissatisfied with these sites lately 

Hi it's been too many days and no one has provided any update on whether Yabby has completed performing maintenance on Journey??? It was projected for early May 

Hello Peter P,

We will reach out to Casino Rep to inquire about this Journey issue.

Keep an eye on this thread for any updates.

Thank you.

I agree, its an absoult joke and insult to the industry the way yabby has handled Journey.  Really grounds for  lic revocation.

Hello Vincent De Stefano,

We will reach out to Casino Rep to inquire about this issue. 

Please keep an eye on this thread for any updates.

Thank you.

Any updates? 

Hello Peter P,

We are still waiting for Mikey to provide us with the clarification about Journey. Once we get a proper information we will let you know.

Thank you for your understanding.

Somehow even after al the back and forth and hassle that they gave me months ago I'm now getting more flack from brango about verification. 

I've already cashed out once and been verified for months and all of a sudden there's an issue with it. 

I put my last 35 bucks in there and cashed out 88 dollars and now it's gonna take "up to" 5 days to verify an account that was already verified? This is bullshit man. 

Here's the original email from brango from the first time I submitted my documents. 

This is all unnecessary and disrespectful as hell. You guys have had my documents since December and because you decided to payout my first withdrawal without actually verifying my account now I have to wait for you to do something that should've been done months ago. 

Hello Randy Harden,

Thank you for reaching out to us. We will notify Casino Rep about this issue in hopes that your case will be resolved as soon as possible.

Keep an eye on this thread for any updates.

So I got this email today and I went to claim it and you say it's expired why are you convincing people to deposit with fake promises that's very shameful 

Hello Randy,

We hope that you are well and safe.

Please note that additional account verification may be requested by the Casino and its representatives should there be any suspicion of potential multiple account violation or bonus abuse. Our Team simply asked for documents to clear your account of any suspicion.

I can see that your account is now verified and that you should experience no future delays.

Thank you for your understanding and patience.

Kind Regards,

Mikey

Casino Management

Hi campria82,

I hope that all is well.

As I can see here, the e-mail offer is not from any of our Casinos. Please let us know if you need any assistance regarding Casino Extreme, Casino Brango, Casino Adrenaline or Yabby Casino.

Thank you for your understanding.

Kind Regards,

Mikey

Casino Management

Hello Peter,

I hope that you're well.

The Journey mode is unfortunately still under maintenance. From what our Tech Team informed me, the integration of all features is delayed as some are not compatible with the current website setup. This is what caused the initial hiccups when the option was first released. Our team is working diligently to create the environment that will provide the full experience of the Journey mode in a streamlined way.

We prefer to have everything made perfect before the option is returned. Hopefully, you can understand where we're coming from.

Once again, rest assured that once the Journey mode is back, it will be better than ever!

Kind Regards,

Mikey

Casino Management

CASINO EXTREME- initiated a withdrawal and now It will not accept my login.

I played what supposed to be wagered and got it to the minimum amount of 50$ initiated a withdrawal of 50$ in Litecoin and you guys will not allow me to login... 

Hello TylerMaddux120,

Could you please send us your Casino Username via private message so we can get in touch with Casino Rep in order to help you?

Thank you in advance.

Hello TylerMaddux120,

We are still waiting for your credentials. Please send us  via private message to be able to help you. 

Thank you in advance.

Hey Mike, I actually had typed a post out to you concerning this matter but I wasn't sure exactly how to post ...whether I reply or whether I should write as a reply to you specifically or on the first page of this forum or the last anyway..I'm unsure if you've seen my complaint but it's concerning a withdraw from Brango ... I had deposited there and and lost it almost right away but a week or two later I manage to make the wagering requirements etc. on the free spins the emailed me ...keep in mind when I deposited I deposited with Crypto (LTC) and as I attempted to withdraw they initially approved it but at the last second denied and stated that my account needed verification either way because my withdraw was from a free promotion...well I promptly emailed them the documentation that support told me to provide and after about a week I inquired with live support about the status of my verification which they told me they have nothing to do with that aspect and don't interact with the people who do but that verification shouldn't take more than 5 business days ...at the time it had been 7 days well it's be 3 weeks and for whatever reason my account still isn't verified and I emailed both the Documents dept. and The payments ppl inquiring about my verification but I've gotten no response and no further with the issue itself ... I would greatly appreciate if you could look into this matter... 

respectfully William Ross 

username (on Brango) BillyRoss2022

Hello BillyRoss2022,

Sorry to hear that you are having an issue with the verification process. We will notify Mikey to check again what is happening with your status.

Keep an eye on this thread for any updates.

Thank you.

Hello BillyRoss2022,

I hope that you are well and safe.

Please note that your we have reached out to our Banking Department to see the status of your account verification. They have, however, informed us that no documents were sent so far.

To verify your account, please send a copy of your ID, and a selfie holding your ID to [email protected].

We will expedite the procedure to make sure you do not experience any unnecessary delays.

Thank you for your understanding.

Kind Regards,

Mikey

Casino Management

Mike 
100 percent I sent the documents but I'll send them again I can forward you the emails themselves as proof 

respectfully William Ross 

username BilkyRoss2022

Mike,
Documents resent thanks again and I look forward to you our response 

respectfully William Ross 

username: BillyRoss2022

Hello BillyRoss2022,

Please let us know when your account is verified. 

Keep us informed. 

Thank you.

And now I'm having the same issues at bonus blitz. Verified my phone number and have $2,000 that I can't cash out because they want documents even though they've already been sent in and now they're just taking their sweet time with it. 

Let's skip the whole part where you tell me you're not affiliated and have them speed it up please. thanks. 

Resolved. Attaboy. 

Mike,

  Just wanted to touch base and let you know that my account was verified Friday night/Saturday morning and they processed my payout request shortly after I was officially verified...though they did try to make me do a verification deposit and so initially denied my request again but I emailed them back ..."I've deposited at your casino before in crypto so whatever it is you are using, or whatever information you're confirming in order to verify my account If I deposit right now ... won't be any different from the information that you already have when I deposited a few weeks ago ... nothing would occur now that didn't already occur then" they agreed ... so yeah the made me request the same payout yet again afterwards but almost immediately processed my payout within minutes of the brief email exchange. Really I just wanted to say thank you for helping me and getting the situation situated... I appreciate it. Cuz they weren't responding to my emails or anything prior so seriously thank you 

respectfully BillyRoss2022

On a good note. I have been with yabby, Brango and extreme for a long time. Instant withdrawals on all of them and cashed out plenty of times. These are my go to ones and limitless too 

Hello BillyRoss,

I hope that you are very well.

Thank you for updating us here of your progress and the resolution of the issue you had. 

Once again, we are sorry for any inconvenience, but, as you had the opportunity to see firsthand, we do commit ourselves to making every player feel happy and satisfied with our Establishment.

I hope you will have plenty more withdrawals and what I can promise, is that all of them will be finalized instantly.

Thank you and good luck playing!

Kind Regards,

Mikey

Casino Management

I recently made 3 deposits 3 days in a row and all of them were over $45 per deposit. Not only will they not even give you a free round of spins after 3 deposits, they will  not honor the promos from LCB. I tried to use LCB35 and I was told I didnt meet the requirements. I have never used any type of casino promo or bonus when playing over there. Their customer support is clueless. One of the stingyest casinos I have ever played at.

Hello bry60195,

If you would like us to ask for clarification on your case, please PM me your casino account username.

I have a pending account check for 1 week or so, and even they answer emails, since their live chat is not working, I need help.
my login: p******

Casino: Yabby

Hi Paolo23,

We have brought your case to the attention of the representatives, and we will keep you informed with any updates regarding it.

Hi Paolo23,

As per the advice given by the Casino Representative, it is necessary for you to undergo the verification process before being able to withdraw the winnings.

Kindly send an email to [email protected], and you will receive information regarding the necessary requirements to verify your account.

Please keep us updated on the progress. 

Hi bry60195,

Please let us know if you need our assistance, so far we did not receive your account details. 

Thank you.

Hello send message pv to Mikey for check a question thanks 

I agree,I have found this to be a common occurance

Hello nicolaas, pollismx,

Please let us know if you need some help and we will reach out to Casino Rep in order to inquire about your issues.

Thank you.

Yea thx send you whit me problem via pv

Just to add to the Happy Family of such NICE places to play at. CAN I HEAR A VERY WARM WELCOME TO THEIR NEWEST SISTER CASINO---------------------------------------------BONUSBLITZ----------------------------AGAIN WITH LIGHTENING FAST WITHDRAWALS----------------------------------------------AND PISS POOR CUSTOMER SERVICE---------------ALL DESIGNED TO TAKE ALL YOUR HARD EARNED MONEY and offer YOU NOTHING----------------THEY HAVE ABSOLUTLY NO COMP POINTS AND EVEN BETTER YET NO CASHBACKS---------BUT THEY DO OFFER MINIMUM OF $50 DEPOSITS AND TOTALLY AWESOME BONUSES FOR THE SUCKER IN YOU ALL----------------ANYWAY HAVE A NICE TIME AND PLEASE DO ENJOY TO THE FULLEST!!!!!!!!!!!!