CLOSED: Ybets Casino Delaying Payout

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Last post made 2 months ago by JovanaV
Pete0090
  • Started by
  • Pete0090
  • United Kingdom Newbie 3
  • last active 2 months ago

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  • Pete0090
    • Started by
    • Pete0090
    • at Jul 18, 24, 06:25:51 PM
    • United Kingdom Newbie 3
    • last active 2 months ago

    I joined Ybets last week and made 6 or 7 deposits before winning a decent amount, $1040. 
    I made a withdrawal request via crypto (same as deposit method) and it has been sat pending now for 3 days and all you get from the staff is 'it's an a queue and we kindly as you to wait'. 
    $45 was returned to my account, I assume due to the maximum daily withdrawal being set at $1000, so it is evident that they have reviewed my withdrawal request, however 2 days later, still no further forward. It's really unreasonable to leave their players in the dark about any progress and it's already making me feel like it's not going to come. I have never known a crypto withdrawal on any casino take any more than a few minutes. Can you have a word with them and see if we can get some true answers?

  • Anchi
    • Replied by
    • Anchi
    • at Jul 19, 24, 12:54:04 AM
    • Serbia Admin 13384
    • last active 1 hour ago

    Hello Pete0090,

    Welcome to LCB.

    Sorry to hear that you are facing this kind of issue.

    May we ask if your account has been verified? Is this the first withdrawal with this brand?

    Thank you for your cooperation.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 22, 24, 03:17:09 AM
    • Serbia Moderator 1398
    • last active 39 minutes ago

    Hello Pete0090,

    Any updates on your case?

  • Pete0090
    • Replied by
    • Pete0090
    • at Jul 23, 24, 11:23:39 AM
    • United Kingdom Newbie 3
    • last active 2 months ago

    It was the first withdrawal, however their main selling point is they are anonymous and KYC is not required. They since just kept telling me that the provider had requested a check on the win due to 'irregular play'. Returned the funds and I lost it all so have closed the account. There was no requirement to return the funds. If the provider is checking the win was legitimate, why would you return the funds in the meantime? They know exactly what they are doing, all tactical cause they are aware of a player logs in and sees $1000 ready to play with, they are likely to do so. Thank you for your response

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 24, 24, 03:21:14 AM
    • Serbia Moderator 1398
    • last active 39 minutes ago

    Hello Pete0090,

    Do you still need our assistance? If so, you can send me your casino username via PM so we can contact the casino and check on your case.

    Thank you!

  • Pete0090
    • Replied by
    • Pete0090
    • at Jul 25, 24, 03:09:29 AM
    • United Kingdom Newbie 3
    • last active 2 months ago

    I don't think you can really assist now. Like I said I've spent it. Think you should certainly reconsider promoting this casino though and advertising their offers. They are extremely poor

  • JovanaV
    • Replied by
    • JovanaV
    • at Jul 25, 24, 05:56:13 AM
    • Serbia Moderator 1398
    • last active 39 minutes ago

    Dear Pete0090,

    Sorry to hear about your experience. Thank you for bringing this to our attention. We will now close this complaint.

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