Onbling Delays Payment and Lies about Security Checks

Hello,

I played Onbling and won $11,193.  I tried to cash out but they wanted me to verify.  I sent them my ID, a document to show my address and everything they asked for it has been so long I can't remember now.  They accepted and told me I was verified but only sent $1,000.  They limit the cashout to 1 per week.  Next week I tried to cash out and they never sent it.  Then when I asked them why they said I was a "random 60 day security check" and if I pass then I can get another cashout when that was finished.  Over 150 days later I still can not cash out.  After the "60 day security check" I contacted them and asked why I could not cashout and they said I had been chosen for a "60 day security check."

I told them I just finished a 60 day security check and they can not just give me a new 60 day security check every 60 days forever and not pay.  The support "Scott" asked if I could please request cashout again and seemed to solve my problem.  He agree I already waited.  2 weeks later I still did not have a cashout!  I ask live chat again why my payment doesn't come... then they say, "YOU HAVE BEEN CHOSEN FOR A 60 DAY SECURITY CHECK!!!"  I was so upset I could barely talk to him.  I JUST spent a an hour on live chat 2 weeks before to try and solve this problem.  I argue with him for about an hour and he said all he could do was look into it and contact me back as soon as possible.  He promised me he would contact me within 10 days... that was on 7 January, 2015...  it is more than 2 months and he has not contacted me!!!  I still do not have payment after more than 6 months of trying.  I have $1,000 from August 2014 and have not been able to cashout again... that is more than 6 MONTHS of a "60 day security check" that has never gone away but live chat keeps telling me I am verified and just need to wait a "60 day security check" and they say they will "contact me in 10 days with more information" and they never do.  I try everything I know and send them everything they ask.  I have tried to be polite and contact them over and over and I have been patient but this is just not true that they do 60 day security check.  There is no security check that can take more than 6 months and no reason they refuse to contact me back or keep their promise when they tell me to wait.  If you can help me in any way or if you have any advice this is a lot of money for me and I really want the money I won.  Thank you,
Ulrike

Wow 6 months of waiting a 2 60 day security checks later.  It almost sounds to me like they've lost all interest in paying you honestly.

I hope the revenue jet rep can come shed some light on why your being subjected to so many security checks.  Hopefully Blueday or someone can come along and get a rep involved for you.

Why doe it always have to be after a player wins, they are chosen for said security check  . Seems like it should be done before an actual deposit and after doc are sent in . I hope you get paid.

BigMom,

Wow.....you're really a patient person.  I think I would of gone nuts in your situation. 

If there is a lighter note here for you....I think you have totally come to the right place for help.  Zuga and his crew are the absolute best at getting slow paying casino's on the ball.

I sincerely hope they can get this casino's hinney in gear and they pay you immediately.  If they don't pay you , I certainly won't be playing at this casino!

Good Luck to you and please let us know how your problem turns out.!

You should read this topic:
https://jswqzs.com/onlinecasinobonusforum/direct-casino-support/grand-parker-loco-panda-classycoin-onbling-official-rep/240/

I'm sorry but I don't think that you will ever get paid, this casino is just a scam which steals people. They closed my account for "secret reason" and promised to send me back my deposit within 10 days. It was over year ago, I even stopped sending them emails as they were ignoring them.

We do have a warning on this casino, goes like this:

Players are advised to proceed with caution, if you do win we may not be able to help you get your winnings. Too many reports of slow and denied payments. Non responsive and slow customer support. Aside from slow withdrawals players are now reporting "security checks" which can take from 60-90 days. During this time players are not allowed to cash-out. This is nothing but another stalling tactic. Players are then being told they won't be paid because they haven't played enough recently??!!

That said, you can find their representative on the forum HERE, hope he will be able to help.

This damn group and its sister casinos just make me fugging sick. I truly wish their whole operation would just burn to the ground. They are beyond rogues they continue to operate using deceit. This thread has gotten me too damn mad to even continue commenting...

funny:

Please wait for a site operator to respond.
You are now chatting with 'Jennifer'
Jennifer: Thank you for playing at Loco Panda. My name is Jennifer.  May I have your username and how can I help you?
you: hi
Jennifer: Hello
Jennifer: Could you provide me with your username, please?
you: have you reading this:
you: casino...................................................................
Jennifer: Unfortunately I can't follow this link
you: in your casino isnt possible to win?
you: only get adrenalin
Jennifer: Of course it is possible :
Jennifer: I see players who win and withdraw every day
Jennifer: Could you provide me with your username, please?
you: Jennifer: Because I don't think of a casino as of a place to earn money Jennifer: I just play and pay for the adrenaline I get
you: you are written this?
Jennifer: It was what I texted somebody about my gambling experience
Jennifer: And if I'm not mistaken
Jennifer: We have resolved the issue with that player
Jennifer: Does that site mention that?
you: no
you: only that you have removed winnings
you: and refund deposit
Jennifer: Well that's the bad part of such sites and forums
you: have paid winnings ?
Jennifer: Right now that player have withdrawn more than $2000 and another $700 will be sent to him shortly
Jennifer: Sorry, has* withdrawn
Jennifer: He asked me a lot of personal things in chats, that's why I told him about my gambling experience
Jennifer: But like I've said the issue with him is resolved and we deal with players directly, not through the third-party websites

Wow. Lol she remembered her conversation so well, that she even stayed up to date on whether or not he got paid... Down to the amounts! Hahaha

Sorry I am not very good with forums. I couldn't find this post again and now I finally had someone show me how al the search works.  I have gone crazy but every time I chat support htey make me feel like they will pay me after security check and last 2 times they agree 60 day security check is over.  I just wanted to take all my money out and I would have deposit again after I have my money but now I don't trust them so I agree and everyone I talk to agree it is probably a bad idea to put more money there or try to play more.  If I play and win more money then it is even more scary and if I play and lose then that is also terrible.  If this is only 100 or something then I would give up already but this is HUGE money to just not get paid.

Thank you for this link.

I also play for the excitement... but you are an idiot Jennifer... the excitement comes from knowing maybe you could win!  If you just charge someone 1 euro every spin with no prize money... just to put 1 euro and watch the game... no one would PLAY!  You can play free slot for that but free slot are not as fun because you have no chance to win.  ALL the "adrenaline" you get is to know that maybe you can get a lot of money like I did this time!!!  If there is no chance and I know I just give money to watch the slot spin it is no fun.  I'm sorry Jennifer but you sound like you are so stupid to not understand this.  I don't even believe that... it is 100% lie someone will play slot and never even think about they might win and they never even look at the pay line or anything because they just don't care if they ever win.  I only play the slots because I think it will be great if I can get a jackpot.  Everyone who ever played a slot in their life will know this!

I don't know of a single soul that would play a game they knew they couldn't win!

I do... but they play FREE slots.  I have done it before... but I would never DEPOSIT money and no one else would ever DEPOSIT money if the payouts were THE SAME as the FREE PLAY MONEY SLOTS!  This is the obvious point.  I agree no one would ever deposit money so they could get the same enjoyment they get from free slots... the reason people deposit real money is because that gives them the "adrenaline rush" that comes from the chance to win real money.  I think everyone can understand that except this idiot Jennifer.

sad story, has happened to me at one RTG casino, received 200$ instead of 2500$ it just goes to show all that is shining isn't gold. So for legit online gambling don't put your money elsewhere than netent, microgaming, igt and playtech. Tho USA is most likely banned from these soft providers, I'd stick with landbased casinos in that case.

It would be mighty kind of you to let us know which RTG casino you are talking about ! If you are now of the opinion that all RTG casinos are rogue, that is your right. I have my own opinions, but I will keep them to myself.