Well no i'm feeling very bad.. i used 2 coupons before i made a deposit ( this hasn't mattered never before ) but this time i got this. They can decide what they want i have used like 5 coupons in a row but still never had problems before. Probably because cash outs have been a lot smaller. Damn this is so disappointing :((((((
Dear jami ,
Thank you for your patience regarding your payout of $1,249.50 via Neteller.
Unfortunately, this payout was denied as you have used consecutive free bonuses without making any deposits.
Please refer to our Terms & Conditions:
Customers cannot redeem multiple free bonuses/free spins offer consecutively: When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.
We have denied your payout and voided your winnings and your bonus.
Should you require any further information or assistance, please feel free to contact us.
Yours sincerely,
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