ZigZag777 | ArgoCasino | IviCasino | EgoCasino | Explosino Support and Complaints Thread

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Last post made 10 months ago by Anchi
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  • Dear triller79, 


    The finance department is familiar with your requests. Due to the holidays, it is a little loaded. The next request will be processed as soon as possible.

    Best Regards,
    ArgoCasino.

    2.2/ 5

  • Hello  I requestedthe withdrawal last December 9. Long before the holidays.

  • Hello?

  • Hi triller79,

    We sent a reminder to the casino rep. We'll keep you posted. 

  • Dear triller79, 

    Please wait. We are trying to process your requests.

    Best Regards,
    ArgoCasino.
     



    2.2/ 5

  • Hello, what about now? Did you pay?

  • G-R Affiliates wrote:

    Dear triller79, 

    Please wait. We are trying to process your requests.

    Best Regards,
    ArgoCasino.
     



    Why are you having difficulties processing the payment? What seems to be the issue? 

    Rated:

    3.5/ 5

  • I’m having same problem with Egocasino been waiting close to a month for a withdrawal of 500 euro. Everyday they say the something my withdrawal request is being processed. This casino is a joke

    2.3/ 5

  • Hi gatman211,

    Sorry to hear that. Please provide me with your casino username so we can notify the casino rep and see if he can assist. 

  • Gatman211 is my username and thank you it would be greatly appreciated 

  • gatman211 wrote:

    Gatman211 is my username and thank you it would be greatly appreciated

    The casino rep will be notified. 

    Rated:

    3.5/ 5

  • did the casino rep reply?

  • gatman211 wrote:

    did the casino rep reply?

    We chatted with him today he said he'd look into it. We'll chat with him again. 

    Rated:

    3.5/ 5

  • MelissaN wrote:

    G-R Affiliates wrote:

    Dear triller79, 

    Please wait. We are trying to process your requests.

    Best Regards,
    ArgoCasino.
     



    Why are you having difficulties processing the payment? What seems to be the issue? 

    They are broke

    Rated:

    0.1/ 5

  • Dear gatman211,

    The finance department is familiar with your withdrawal request. Please expect a payout.

    Best Regards. 

  • I would hope so every day for a month I message support and they say the finance team is processing it. 

  • When can I expect this payout I have never waited anywhere even close to this long it's very frustrating 

  • gatman211 wrote:

    When can I expect this payout I have never waited anywhere even close to this long it's very frustrating

    These casinos have long processing cashouts. Some of the players have been waiting for more than 2 months to get their winnings. We added them to the Warning list. Hope the rep will reply soon. 

    Rated:

    3.5/ 5

  • Hello I requested the withdrawal last December 9, 2021!
    I have been waiting for more than a month.
    And I have been emailing finance and messaging live chat almost everyday since! You always said it's processing but you still have not paid me up to now!

  • Sorry to hear that, triller79. You are not the rare case when it comes to withdrawal at any of these casinos. Some of our players have been waiting more than 2 months for their withdrawal. We'll try to chat with the rep again today.

  • Just adding my name on the list of not getting paid. I requested 500 euros withdrawal on 17/12/2021, still pending.

  • Sorry to hear that, HessuHopo.

    Please provide me with your casino username and we will notify the casino rep. What casino were you playing at?

  • Sent you a pm. Argocasino.

    2.2/ 5

  • Thanks. We'll notify the casino rep. 

  • Okay So far I have a 500 EUR pending withdrawal and a casino balance of 3000 EUR.

    At their pace I'm not even sure how long will it take them to pay me all of that?

  • Hi Triller79,

    Have you heard from the casino in the meantime? It's crazy how their withdrawals are slow. Players have been waiting for months to get their money. Hope the casino rep will provide some relevant explanation here. 

  • Has anyone been paid out yet? How are these casinos still operating? Taking everyone's money but not paying out there crooks.

  • Hello All,
    We are experiencing delays in processing transactions for cryptocurrency as this is the only payment method for withdrawing funds for a number of countries. We are doing everything possible to resolve this situation.
    We will try to process cryptocurrency payout requests next week.
    We apologize for the delays and inconvenience caused.
    Thank you for your patience in the matter.
    Best Regards,
    G-R Affiliates

  • Are you able to Interac etransfer because I will gladly do that if it makes this process faster.

  • No. I have not heard anything from them.

     

     

  • Is there any other payment options you can pay faster too?
    Like Neteller, Skrill Moneybookers or maybe pay faster to Bitcoin instead.

  • MelissaN wrote

    Hi Triller79,

    Have you heard from the casino in the meantime? It's crazy how their withdrawals are slow. Players have been waiting for months to get their money. Hope the casino rep will provide some relevant explanation here. 

    No. I have not heard anything from them.

  • MelissaN wrote

    Hi Triller79,

    Have you heard from the casino in the meantime? It's crazy how their withdrawals are slow. Players have been waiting for months to get their money. Hope the casino rep will provide some relevant explanation here. 

    No. I have not heard anything from them.

  • G-R Affiliates wrote

    Hello All,
    We are experiencing delays in processing transactions for cryptocurrency as this is the only payment method for withdrawing funds for a number of countries. We are doing everything possible to resolve this situation.
    We will try to process cryptocurrency payout requests next week.
    We apologize for the delays and inconvenience caused.
    Thank you for your patience in the matter.
    Best Regards,
    G-R Affiliates

     

    Is there any other payment options you can pay faster too?
    Like Neteller, Skrill Moneybookers or maybe pay faster to Bitcoin instead.

  • Hi,

    We'll try to reach the casino rep today and see if he can assist. 

  • Dear MelissaN,

    The finance department processed another payment today.We recommend cards for withdrawal of funds.

    Best Regards.
     

  • G-R Affiliates wrote

    Dear MelissaN,

    The finance department processed another payment today.We recommend cards for withdrawal of funds.

    Best Regards.
     

    What cards?

  • Dear triller79,

    Bank cards. Two withdrawal requests were processed for you today and yesterday.

     

  • So you guys are able to process one payment a day? Well g I hope I'm next 🤞🏻

  • G-R Affiliates wrote

    Dear triller79,

    Bank cards. Two withdrawal requests were processed for you today and yesterday.

     

    Hello I received 0.013 BTC on February 8, 2022.

     

     

  • Hello I received 0.013 BTC on February 8, 2022.

    I only have one 500 EUR withdrawal.

    I don't know about the other one they said that they processed.

    Maybe it is for @gatman211

  • Thanks for the heads up. Please let us know once you get the whole sum. 

  • I still have not received my withdrawal of 500 euros, I requested it on 17th of December. 

  • Hello I requested new withdrawals to bitcoin on February 11.

  • HessuHopo wrote

    I still have not received my withdrawal of 500 euros, I requested it on 17th of December. 

    Please private message me your casino username and we'll check with the casino rep when you can expect your withdrawal. What casino did you play at?

  • Hello, today is the 5th business day since I requested new withdrawals from my account at argo casino but I did not receive any reply or follow up from them.

  • triller79 wrote

    Hello, today is the 5th business day since I requested new withdrawals from my account at argo casino but I did not receive any reply or follow up from them.

    Thanks for the update. Hope the casino rep will provide the update soon. 

  • Update about my Argocasino withdrawal. Requested it on December 17th, still pending.

    2.2/ 5

  • HessuHopo wrote

    Update about my Argocasino withdrawal. Requested it on December 17th, still pending.

    Thanks for the update. We'll ask the casino rep to look into it and tell us when the payment will be processed.

    Rated:

    3.5/ 5

  • My withdrawal is pushing two months now to still nothing.

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