WildPharao Support and Complaints Thread

WildPharao is an international online casino founded in 2021 and features a library of 4500 different slots and 500+ live games today. Therefore, we can promise to bring players great entertainment moments, even the most demanding ones. In addition, we do support players with more than 30 global and country-specific payment methods.

If you would have any questions do not hesitate to ask here.

Welcome to our forum 

Welcome to our forum. Happy to have you hear. 

Welcome WildPharao Casino Rep!

Happy to have you here to assist our members for and potential questions or complaints regarding your casino. 

Welcome to LCB, WildPharao Casino Representative! Thanks for being available to assist our members! 

Welcome WildPharao Casino Rep! 

Welcome to LCB!  Glad to have you here. 

Welcome to the LCB forum, glad to have you here 

Welcome to LCB! 

Welcome on board! 

Hello, 2022-03-15 22:34:30 I made a request to withdraw funds 500 eur to BTC.
The rules say that the withdrawal of funds up to 5 business days. (but there may be delays)

The first withdrawals were within 5 working days, but now there are occasional delays.
That time has already passed.
The account has been verified, deposits and withdrawals have already been made before.

Hello pozndarya, 

Sorry to hear about the delays. Could you please send me your casino username to my private message inbox and we'll get in touch with the Casino Rep. 

Hello pozndarya,

Thank you for providing us your casino username. We will notify Casino Representative. Keep an eye on this forum thread for updates.

Dear pozndarya

Thank you for letting us know about your problem. I have escalated your payment issue and this will be processed in the next 3-5 working days to your Bank account.

We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

We hope you continue enjoying playing with WildPharao.

Best regards,
WildPharao Support Team

To a bank account?
I made a request to withdraw funds to a bitcoin wallet.
But if true for the next 3-5 days, then it doesn’t matter, you can also to a bank account (I already had withdrawals to a bank account in your casino)

I still haven't received my money :(

I got money, thank you

great casino

Hi pozndarya,

Glad the situation was resolved. Thanks for letting us know. 

Hej, I withdraw 25/3 and dont get any money ,the supports close The chat so I cant get help, try to mail them but dont get answer, and they cancelled my cashback but I have deposit ca 2500 sek and withdraw 1000 sek IF I even get The 1000,dont seems like that and when I said that they close The chat and I never get any cashback ever

The casino is Wild pharao

Hello vickyweck, 

Sorry to hear about your problems. Could you please send us your casino username to my private message inbox and we'll get in touch with the Casino Rep. 

hi I requested 3 withdraw on wildpharao they say its can take up to 3-5 days, my first withdraw was on 2022-04-29 and my two other l requested this week so they will get later a hope, the support does not responding! l dont know how long it will take but a dont know what to do or just wait?

Email support not responding.

May I ask you, do you need ID verification for withdrawals?Can I withdraw money overseas in Malaysia singapore Thailand?

l think you need to get all the docoment and ID verification to do withdraw 

Hello Ymadzz,

Thanks for reaching out to LCB to escalate your complaint. Could you please private message me your WildPharao Casino Username? After doing so, we will contact Casino Representative and see what is going on.

Hi Yeefui1105,

If any issues arise with WildPharao Casino please feel free to post your complaint here. 

Dear Ymadzz,

Thank you for letting us know about your problem. We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

Can you please provide us with your username (player ID) in Wildpharao?

Thanks in advance and best regards,

Wildpharao Support Team

hi Wildpharao my player id is Ymadzz, its a good site really like playing on it good games but the withdraw is a bit slow really good that you guys are looking it to it :)

Dear Ymadzz,


I will escalate this issue and come back to you asap.


Thanks in advance and best regards,
WildPharao Support Team
 

Dear vickyweck,


Thank you for letting us know about your problem. We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

I have checked your payment issue and can see that it was processed. Can you please clarify have you received your requested withdrawal?

Best Regards,
WildPharao Support Team

Dear Yeefui1105,

Can you please contact with WildPharao Support Team in Live Chat and they will help you with verification issues.

Best Regards,
WildPharao Support Team

I have not still got my witdraw from wildpharao its still not say prossesd on the withdraw 2022-04-29 has not even got a email back?

Hi Ymadzz, 

We will ping Casino Rep and send them a reminder of your ongoing withdrawal delays. Keep you posted. 

Good evening i have a similar situation casino WILDPHARAO  not withdrawing money for almost a month,I sent documents for verification and began to wait,a week later I decided to contact the chat and find out about my withdrawal of money, they wrote to me that I should send them documents for verification I wrote to the operator that I sent the documents a week ago the operator wrote that they did not receive my documents(deceit and lies)I resubmitted the documents and again waiting for my withdrawal of money and again no withdrawal although they confirmed that they received my documents

invite a casino representative to the forum

mail casino [email removed by admin]

user name badyl99

Hello badyl99, 

We have notified Casino Representative. Keep posted on the forum thread for updates. 

Dear badyl99,

As far I can see your account is locked. I will check reason and come back to you asap.


Best Regards,

WildPharao Support Team

hi l mean is this site Wildpharao a scam site or what they dont answer the email the suport on the site cant do nothing with the withdraws l mean my first withdraw was on 2022-04-29, and has not got the money? 

Hello Ymadzz, 

We have pinged Casino Rep yet again to let them know of your ongoing withdrawal issues. Hopefully things get resolved soon, or an explanation is provided. 

hi its almost 1 month with no withdraw yet they never answer email you guys have pinged them l mean what do a do from now should a do a complain ?? they say they will come with aswer asap and thats cap wtf

Hello Ymadzz, 

Please be advised that WildPharao Casino Rep has escalated your complaint internally. We have also sent them a reminder and declared this complaint as urgent as it has dragged on for way too long.

thanks for all the help, l mean a really think a will not get this money from wildpharao! lm so mad that a site with that liscent is so slow and dont asnwer thanks for all the help lm just giving up soon

Hi Ymadzz,

Don't give up, be persistent on this matter as you deserve an answer. We are optimistic that a response will be provided soon...Casino Rep is well aware. 

l mean how long will this take its ben alomst 30days and not even a word from the email just really wanna now when a get my money @Wildpharao can you guys tell me??

uppdate has still not got my money from wildpharo its has not even got Processed its still say cancel on the status on the withdraw!

Hi Ymadzz, 

Casino Rep has been notified and warned. This is our last reminder. Let's hope they choose to be proactive on this matter or else there will be consequences. 

hi KingNemo,

ty so much hope they will answer how long will it take for them to replay if they don`t replay what will happened then? l mean a have seen other people that have got there withdraw status processed in like 7days and a have to wait 30days to even get to that stage l mean when a hope it says processed it will take probly 7 or more days to get the money its just so unfair how other can get there money and not me!!!!!!!

Dear all,

Today I have just escalated the issue to our finance dept. Apologies for the delay. I will come back here as soon as I will receive any news.

Best Regards,
WildPharao Support Team

Dear vickyweck,
 

Thank you for letting us know about your problem. We are very sorry for the delay in this cashout. We have been busy working to make our Cashout system better.

I have checked your payment issue and can see that it was processed. I will ask for proof of payment and come back to you asap. Till the end of the week I will come back to you with the update.

Best Regards,

WildPharao Support Team

l hope so that a get a aswner this weekend becuse you said Wildpharao this for like 25days ago

that you guys say asap that just sick to say when you cant keep that promise, just hope a get som aswner this week or a go another way!!!!!!

Dear Ymadzz,


I will escalate this issue and come back to you asap.


Thanks in advance and best regards,
WildPharao Support Team
 

Hi. My username on wildpharao.com casino is godweles. My account is fully verified. They said that processed my withdraw 100 EU to my IBAN 30.05.2022 but I didn't get any money in my bank account. I asked them to send me the proof of payment transfer but their financial department didn't answer me. Help me to receive money.

Hello godweles, 

We are sorry to hear about your withdrawal issues with WildPharao Casino. We will contact Casino Rep and escalate your concerns. Keep posted on this forum thread for updates.