Wcasino

WcasinoOnline is an online casino that offers the best experience accompanied by exclusive service available 24 hours a day. With us you will find the mix between entertainment and obtaining money with ease. Each of our sections are designed for you to experience the best in gaming from your Smart-phone or computer, wherever you are.

Welcome WcasinoOnline to our forum. Thanks for joining our great community. 

Cheers! 

Welcome to the forum 

Welcome to LCB forum! We're glad to have you here! 

Hello,I played  the bonus on registration and I was left with 10 Euro on balance.I made 2 betting 5 Euro on sports.But one player refused to finish the match due to injury.In the history of betting is as refund.But the money was not returned.2 days ago I wrote in chat,he said will check and reply within 24 hours,no response..Yesterday I wrote,said was sent to the sports Department, and again 24 hours passed,no response.username dubster

Literally only responded to your mail
This email is regarding to your case about the two bet in Sportbook didn’t pay, we are very sorry for the inconvenience and the delay yo answer you, our special team found the error, and we are ready put the 10€ in your account.
problem solved

Hi mr Kerob,

We are very sorry for your issue, but our technical team ready fix and the money is ready put in your account, we can't promise you never have a error, but we can promise always we will solve for you and any dear client.
Additional we send you a code gift  so, check your email.

Have a nice lucky and nice day.

Why is that you dont have a secure connection ( HttpS ) and  identity certificate ?

Hello Wcasino, i deposited 15$ and received 100% bonus + 60 fs on gonzo quest, i noticed that my bonus balance doesn t progress and that my balance is not displayed after playing around the half of the bonus wagering needed i tried to change the game but 

Error 503: Backend unavailable

This type of error usually results of an unavailability of servers behind IP Load Balancing.

I cannot access the website. would you please fix this issue and check all the money i waggered my username is zakachon23

UPDATE: We placed a warning against this casino yesterday.

We are currently investigating this casino for games piracy. This site also doesnt have SSL security certificate ( httpS), so your connection to their site is not secure , so its best not  to leave your personal data and banking info with them.

 the site seems to be down...

Depositing there was a big mistake... 

Their Rep said they will get in touch with their game providers and get back to us regarding the fake games. But that was before their .net site went down.

Their .com ( spanish version ) is still running ( it also has pirated games, and doesnt have secure httpS connection ).

we will be issuing our warning report in the next day or so.

Hi Zuga,

We are continue working in improve all the feture that all players need to feel secure, in the next days we will implement a new certification SSL.

Nevertheless this not mean we are dangerus, we don't save any payment's information.

On the contrary, all our players and new players can be sure that they play in a safe, solid and stable casino.

Whoever has played and won with us can confirm it.

We are new here in the community, but not in the business.

Welcome everyone to check the solids and quality of our site

Wcasino NET make the entretament sure and funy!

Hi Kais!

Welcome to Wcasino NET, we are so happy to have you.

I will send to your email the details of your progress in wagering, and congratulation becuase you completed a Not Deposit bonus.

Best Regards

Carlos Infante

Welcome to LCB forum WcasinoOnline.

Thank you zuga for warning the members, for the moment I have not made a deposit yet.

How can it be helpfull to give me the details of wagering now after I lost the money because of the server troubles. Would you credit back my account ? Certainly not... 

Hi Kais,

Yesterday we experiment network problem in the datacenter, and if you fell that this problem could make that you bonus don't work fine, that is not a problem.

We know that all players know that could lose, but fell that this lose is not normally is the worst.

So, of course I can handle your case and put in your account again ALL the bonus, I can't with the 60 FS of the last bonus because is just one time, but I can put 50 FS in Starburst NetEnt .

You mean i will get all the bonus back + 50 fs on Starburst? That would be nice. I tried to contact support on live chat but its off line

Kais!

Is ready in your account enter and enjoy! 

Wcasino NET

I was credited 15$ bonus cashbalance 0$ and 50 fs spins on starburst, can you please tell me how much waggering and max cashout. I think there is no max cashout because it s related to a deposit bonus.

Kais,

Of course you take all the money you win,is Cash out: Not limit and 30X required

Best Regards

yeah... I uh.. had um.. technical issues when I used my no deposit bonus too.. yeah... that's what happened.. honest engine!

in The 30x waggering needed you included my initial depositing so i had to wagger 15+15+ winnings from the free spins. but when i was credited the bonus and the free spins it should be 15x30 + winings from the free spins x30 not including also the deposit. I lost the money now after waggering around 400$ with the 15$. Have a nice day.

Hi TheAverageGuy,

Tell your user name to check your case, or if you want can send a email to [email protected]

Best Regards

Was "tongue in cheek", just being facetious..

I am however always happy to accept more free play ;-P

Cheers!

Kais,

I like hear that you can use again your bonus! 400$ nothing bad

You will have more lucky the next time.

pay attention to our promotions and bonus that we have for you

Best Regards

Hi TheAverageGuy

I understand perfect... I like free bonus too  hehe

Pay attention we offer many bonus, included free bonus!

Best Regards

Hello!

I got my second cashout rejected/terminated. I won 100€ from a No deposit bonus and in order to withdraw that I had to make a deposit first. I made a deposit of 10€ and cashed out my 100€ winnings (which is max) and received it. So I had 10€ left in account and I asked support if I can get a bonus added, support said no probled and added me a 10€ bonus. I managed to run it up again and at the end withdrawing the 100€ and soon got this email, all the funds were removed from the account:

So as much as I can understand is that the 10€ I deposited was a "price" of a withdrawal, is that a normal procedure with those bonuses? I mean if max cashout from a bonus is 100€ and I make a 10€ real money deposit, it totals 110€ right? 

Hi aljaz,

First congratulation for complete our Not deposit bonus and tell us the testimony how you withdrawal your prize.

I checked your case:

When you make a deposit of 10$ to could make a withdrawal, you can make a withdrawal for 110$ or leave the 10$ to continue play.

In your case the operator put you the 10$ of your deposit in your account, then you connect to Live Support to ask Welcome bonus from this 10$, but this deposit no count to Welcome bonus if you will make cash out of Free Bonus, nevertheless Live support put you by error 10$ more, and additional not put the 10$ in bonus, She put in real money, and you don't report the error.

Finally we leave in your account your 10$ of your deposit.

Best Regards 

How on earth should I know that was an error? I asked support for a bonus and they gave me one, that's your mistake not mine! In that case every bonus could be a "mistake" and no one gets paid in the end because we didn't realise it was a mistake by YOUR staff? And no, you also took the 10€.

Hi noob789,

We only want that you feel good and secure, we believe in happy relationship.

So to start in fresh we put you a bonus from your 10$ with match 100% + 50 FS in Starburst Slots.

That is ready in your account, enjoy!

Best Regards

You ADMITTED that it was YOUR (wcasino's) mistake in the reply above so you either pay me the 100€ I won or just keep the 10€.

My friend noob789 please check this forum post you will understand everything : https://jswqzs.com/onlinecasinobonusforum/no-deposit-casinos/wcasino-net

Hi noob789,

Yes your right, who not could have a mistake   ?, your amount of 10$ will accredit two times.

You deposit 1 time 10$ and you had 20$

And our Term & Conditions are very clear

Nevertheless we put you again your initial 10$ more a Welcome bonus 10$ more and 50FS!!

Best Regards

Very strange casino.... I made a deposit of 100 usd and took a bonus of 200% and couldn't win back. All bonuses in slots were from х10 to х50 at most. I quickly lost also the deposit and a bonus....

My friend I made a deposit in this casino and lost as well check the casino list on lcb. This casino is placed in the warning list. It has a pirated games and also no secured with SSL.

I now know about it, it is simple well very sweet bonuses at them...... Today came to me to mail:Nothing better that start the week that a big BONUS:
Type: Match 200%
Min deposit: 30 $/€
Max bonus (Up to): 100 $/€
Max cashout: no limits
Required: 50X
Code: NET100MON
Contribution: 100% Slots
Can use: 1 time
Finish: 20/02/2018

Hi Andrey!,

Strange is the casino that all players win!, sorry is joke 

If you give your user name I can check if all is normally in your play and bonus, but I didn't see deposit from you for 100$.

Best Regards

Hello friend Kais,

I don't know what is your intention in defame us, you deposited and we gived you a bonus in two times for just one deposit to make you happy!
Every good player know that, he can't win every time and every deposit.

We don't feel nothing bad for you, on the contrary.. why do you can feel the same?

Best Regards

Hi WcasinoOnline, i have nothing with your casino, just after my deposit the website was not accessible with 504 error i got refounded only on the bonus. I also got 2 bonuses that was great but i never heard someone that withdraw from your casino. That s why i m thinking it s suspicious. why don t you secure your website and get genioune games and then everything will be ok. 

Hi Kais,

Yes we have players that had write in the forum, who a make a withdrawal, without problem.

I understand all every new casino in LCB must pass a while to win the trust of all players, that is normally, but no all write in the forum.

About SSL is ready fix in our site 

And confusion with piracy games was fix too, a invite you and all to check that in our Site!

Best Regards

I checked the SSL certification, the website is secured now. About the pirated games i can t know but i m sure Admins will juge if it s now solved or not. Good luck.

In all my years playing, i have NEVER been treated so poorly. Such disregard for your paying customers.

For my 3rd deposit i received 200% bonus. Only to have my balance $741 disappearing from account. Conveniently when i had a few spins left before completing their wager requirements. First live support kept me in chat for over THREE HOURS because she was waiting for their support team to reply. Without updates nor end in sight i cursed and closed chat. I was able to have the funds re-added but had to complete playthough all over again. Not surpringly, i lost the $741

The Wpoints rewards page may as well be written in a foreign language because i couldn't make sense of it. All i got was after all that deposit and game play... i got no points to claim. When i asked live support, her answer was completely irrelevant. English not being their first language i understand. But it was completely off-topic!

I should've followed my instinct and the advice of other LCB'ers and steered clear.

If you ever get disconnected, log straight back in and check your balance. Don't assume your money will be there like i did. Better yet.. stay away. Full stop!!

Now i understand better all this, i thought something was better but i m know that LCB admins will check all. I sorry for the money you lost but now you are like me we check the warning list before we deposit.

Hi Trinzies,

I would like know your user name to check all the information that you said.

If you feel that you not received the appropriate information or attention I can check that too

Best regards

Hello and thank you for the concerns you have shown here.  It is of little to no comforts for some i'm sure.  However for my own peace of mind, I would like to know what happened as well.  

How and why was I disconnected when it did and what happened to the initial funds I had.  Where did it go? And why was the first live support girl couldn't work out my issue and the second one could easily? One look into my games history and look into my last spin's details, cross checked that I hadn't cashed out but my balance is zero. Please do excuse me but I thought it was pretty simple.

I would've been fine if I was told to be patient and a support email will advise me further. Instead I was kept in live chat waiting and numerous times, completely ignored without any updates despite me asking to "please update as to what is going on!" Now I apologised to her already and I will again apologise here for leaving the chat the way I did. There is a lesson here for all of us here and I can only speak for myself. 

My username is PLAYAJUSTED

Furthermore, if you can help explain the Wpoints on my account would be super. Because it truly is baffling how I only accumulated $1 worth of points when I had wagereds thousands. 

Thank you once again and I look forward to your updates.

Trinzies

Hi Trinzies,

We send you a email with all the information of your account, please check and let know your feedback

Best Regards

As stated in the email. "ALL OUR BONUSES EXPIRED IN 3 DAYS..." hence why my balance disappeared.

Firstly I received the promo email on 28th and claimed it on 29th. What you are saying is I was cut off from playing and bonus money revoked because it had expired. It clearly states that the bonus was valid from 27th - 29th. Even with our time difference, I think it is unfair that you would send me the offer a day late and cut me off a day early?

By no means am I contesting what transpired but here are the facts:

Your promotion email says (at the very bottom - Finish date: 29/1/2018)

Match: 250%

Requirement: 20X

Max bonus obtain:500 $/€

Min deposit: 20 $/€

Max cashout: Not Limit

Code: WEEKEND250

Number or activation: 3

Finish: date 29/01/2018

Your time stamp says my last spin was 2018-01-27 18:08:20 and NETENT's server stamped at 1/28/18 12:08:20 AM CET

So I ask you, when was my deposit bonus money meant to expire when your promotional email clearly says 29/1/2018.

You encouraged me to look into my account and the more I look, the more it doesn't make sense. Thanks for inviting me to continue playing at your casino but i'm going to decline and encourage all other LCB'ers to stay away also.

Hi xxx,

I can understand that you are angry for you bonus expire with money, that is ready clear in the email that we sent you.

Nevertheless we put to you, the amount that you had in bonus when expired 741$, with another bonus with 20X to you don’t lose all bonus money.

I don't understand why you spoke and don't said that in the forum, we put the total amount 741$ again to your account and you play the money!

Best Regards