BLACKLISTED: Tropica Casino | Cash o' Lot | Gibson | Sahara Sands | Ricardos

Hi Duwayne,

Once again this casino, unlike other rival, finds a thousand reasons for not paying. This is your email address:
"Dear Mr. ,

Tropica Casino username:

Your recent withdrawal of 400.32 has been reversed. This could be for a number of reasons. Kindly contact customer support who will guide you further.

Your account balance is currently 400.32.

We trust this mail has been of use to you. If you have any further questions or need assistance with any other matter relating to your Tropica Casino account, our friendly customer service staff will be happy to help in any way. Please contact us.

Kind Regards
The Tropica Casino Team



Email: [email protected]
From the US: 1-888-271-9514
From the UK: 0808 234 3845
International: +5999 433 8936
www.tropicacasino.com

After this email, i go in my cashier and instead i find in my account only 0,32 euros while the remaining amount of 400 euros has been canceled.

Now,
it is clear! I'm in perfect order: I had a no deposit bonus of 18 euros, I played the game only allowed from that bonus and i won the maximum possible of 25.02 euros. This amount of 25.02 euros has been reversed to play with a 100% bonus on slots. I won and I asked the withdrawal for the maximum possible expected from that 100% bonus (15X bonus of 25.02).

Why do not you think of your image by giving signals to players of discontinuity?

i wait your intervention in Tropica casino, i wait your answer

hi

alberto

Hi Alberto,

The withdrawal above for bonusround hasn't been cancelled. The problem is we have no way to pay her.

In your case, your withdrawal has been cancelled due to have 2 linked accounts and bonuses are being claimed on both accounts, which is against the terms and conditions.

Kind regards,
Duwayne

I have not two accounts, please you give me the name of other accounts in private, thankyou............ ohhhhhhh, always excuses!

Hi Alberto,

I've sent you a private message.

Regards,
Duwayne

Hi Duwayne,

I've sent you a private message.

regards
alberto

Hi Duwayne,

I've sent you two private messages.

regards
alberto

I've replied

Hi Duwayne,

thank you, thank you and still thank you!

I've sent you a private message.

regards
alberto

Duwayne,

where are you?

I've sent my private message,

hi

regards
alberto

Hi Alberto,

I have replied.

Thanks
Duwayne

Hi Duwayne

you see that i have not your private message.

hi

alberto

I highly recommend the casino Tropica.

They were corrected by me and they welcomed my complaints so that have reconsidered my position already complicated.
There was a constructive dialogue between casino and player.

In addition, they were quick to pay winnings only the second working day.

A special and heartfelt thanks to Duwayne, very active in this forum! Without him and without his valuable work, none of this would have happened.

hi

Alberto

Hi Alberto,

Thank you for your kind words.

Regards,
Duwayne

Oh yes, I couldn't reply to your PM as your inbox is full.

Hi Duwayne,

now yes. My inbox isn't more full.

Hi,

alberto

Hi Duwayne,

I wait ri-send your private messages.

My box isn't more full.

hi

alberto

hello iam aemon melgert and i still havnt made a deposit at your casino but ever time i open the casino there is a new free bonus availlable which i use thakfully.
sorry i didnt deposit yet but i will for shore even iff it iss only for al the freebies you gave me.
1000 times thanks.              TROPICA RULES          aemon

will u guys ever let usa play again im soooooo missing u :'(

Hi there, Duwayne
i have a question:
is there any way that i could get my No deposit bonuses again as I have accidentally and unintentionally created 2 accounts under one of the RIVAL-powered casino...
any way i can be cleared from this mistake?

I never play with a bonus to avoid the problems involved being paid.

I played in Tropica Casino for the first time made €400 deposit and played Roulette.

I got lucky and won €3800 and cashed out.

They asked for notarized ID and picture of myself holding the ID.

Although I was never requested to send such info I went to the notary office and sent them everything they asked for.

Their claims are ridiculous .

Hi Chantal,

Your account is locked for a number of reasons:

1. Suspicious behaviour and gameplay
2. Suspicious documentation
3. Multiple Accounts across the Rival Network
4. Using a Betting System to play
5. Non compliance with documentation request
6. Multiple IPs
7. VPN Software detected

As a result, your account has been suspended and will remain as such at
Tropica Casino.

Your €400 deposit will be refunded to Neteller today.

Regards,
Tropica Security

1. I never used any betting system to play. I made the deposit and bet on 2,3 numbers and got lucky right at the beginning I think it was the second bet I already won at their casino

2. My documents are not suspecious , I sent them the notary office details to verify the authenticity of the documents

3. I played only at  4 casinos using rival

Multiple IPs, the IP changed every day here. VPN - I don"t know what it is, never used a betting system


I won in one more casino in the Rival Network and I got paid smoothly. These are the only cash out I have ever made in the RIval Network. The rest of depostis were lost in the other 3 Casinos I played at.

I've emailed Duwayne about your issues. Im not sure if he works on weekends though.

Zuga

VPN = Virtual Private Network

Implies you may have two routers (from what I could find out).

blue

Thanks Zuga . Maybe you got any update.

unfortunately I didnt get a reply. Sending them a follow up now.

Zuga

An update:

just heard back from Duwayne and they are looking into your case.

cheers
Zuga

Any update from Tropica regarding the winnings they confiscated ?

No update yet. I'll send them a follow up after the weekend.

Zuga

Hi Chantal,

As per our mail, we have explained our position. We are quite happy to send evidence to the moderators here to prove our case.

You have posted this story at multiple sites in an effort to blackmail us even though you did not sign up from any of the sites.

You have been refunded and blacklisted and our decision stands.

Thank you

I accept  this website as a moderator can you please show your evidence.

I never blackmailed your casino. Do you know what blackmailing mean, where exactly did I blackmail your casino. I will never blackmail your casino but I will run after you until you pay.

Regarding the evidence you claim you have , you already sent me your evidence and I responded one by one

Again an accusation and aggressiveness from your side against who, against a player who came and trusted your casino played with his own money 400 EUR and won 3800 EUR in your Roulette, how is it Blackmailing, unless I don't understand the word Blackmailing. Why are you doing that is beyond me.
You want to show your proof please do. Actually you already sent me an email with your proof and it was published.
Your proof says , . Suspicious behaviour and gameplay. is your software games Suspicious, I played your games.
Suspicious documentation - Call the notary lawyer and verify the documents, why to blame and say suspicious. maybe your firm is Suspicious

I forgot just to say. Once you want to show your evidence to a moderator you should also accept the moderator word on it. Would you accept a moderator in case somebody in this site agree or again these are just words and words with no connection to reality

Chan111 - you have been posting this across all forums in an effort to blackmail the casino. You have filed a PAB at Casinomeister as well and we will resolve the matter there.

why tropica casino support is lying ? i have 30 usd in account from bonus and i wager it. but they locked my account reason redistrict country. i checkhed and turkey is not redistrict. look this screens :

http://666kb.com/i/ca1dq0h6512dn0vzh.jpg

http://666kb.com/i/ca1dsamz9rxk4lzvx.jpg

and finally answer about my account

http://666kb.com/i/ca291qvjxmv007y4i.gif

note: i did not try any withdraw option.just they locked

      Though my problem is not as bad as some of these others, it is huge for me. I was so thrilled Tropica open to US again. I have deposited many times there, and have received many of generous free chips. After checking out sister site Cash O Lot when I tried login in back there my account was locked. Security sent me the reason that I was a high risk?  I asked at Tropica if there was going to be any problem with their casino and was told everything was fine. and that Cash O Lot was a separate deal. Just now I tried login in to Tropica and told account was blocked. Went to live chat (was all faded and hard to read) but looked like my account is or was under review and I will be notified. I don't understand what the problem is with these Rival casinos. I couldn't even deposit there with my visa debit card the other day. I love Rival casinos and really missed my favorite places, now I am devastated and so depressed. helwin    helena ragsdale 

Thank you so much duwayne  since i got to play in a rival casino and the games have gotten better!

  Think I'm just talking to myself here, but here goes Went to live chat to find out whats up and they said management still reviewing my account. Still no word. It's bad enough to lose casino, but to not get an exact reason is too much.

Hi Helwin,

I have sent you a private message.

Kind regards,
Duwayne

  Thank you for getting back to me in your pm. That.s what  I wanted to know. I know my bad but not being accepted at casino because of living US didn't help. I will try and resolve now when I can.

Mary DeRiso 


3:03 AM (1 hour ago)

Hi all , this is Eddie Wilkinson = Sloppyslot here we have a problem with some Idiot's at Cash O Lot ! Mary Deriso account has been Locked for some reason and the not so nice support at Live Chat said she could not play at any Rival Casino anymore ! Well she would like to know why and for what reason ? She asked and he would not say at live Chat or in the email he sent . What a group of real nice people here at Cash O Lot ?? could someone check into this and contact me or her Please ! Thank You Eddie Wilkinson .

--- On Sun, 10/12/14, Cash o' Lot Casino <[email protected]> wrote:

> From: Cash o' Lot Casino <[email protected]>
> Subject: Re: regarding  lockout at casholotcasino.com (Support #24349306)
> To: [email protected]
> Date: Sunday, October 12, 2014, 11:09 AM
>
> You are banned at all Rival casinos. We do not want to offer
> you our
> services

Mary DeRiso 

3:02 AM (1 hour ago)

--- On Sun, 10/12/14, Mary DeRiso <[email protected]> wrote:

> From: Mary DeRiso <[email protected]>
> Subject: regarding  lockout at casholotcasino.com
> To: [email protected]
> Date: Sunday, October 12, 2014, 11:06 AM
> please can u help me fix whatever
> problem there is regarding  so I can play at your
> casinos you are my favor casinos and I hope we can resolve
> this please. I have a laptop and I travel to friends at
> different address and  plays my casino games and also
> at my sons house and daughters house. thought that might be
> the problem. so please help me fix this and I will be a
> depositing player! ty

I've moved your post to the correct thread and deleted all the large blank spaces in your post.

blue

I made acount at Ricardos and after i play a lot and almost finist my wagering request they close my acount and fi  i want to ask they close my chat and dont answer ver cleary just tell me "we dont want you at our casino" Jonnhy from live support was verry rude. I want to know close my acount. pls let me know. username chirighe

Hi Chirighe,

Your account has been closed as per your request. We'll look into the customer support response and deal with it internally.

Thank you,
Duwayne

ok now made 3 deposits found out there was more accounts would not refund my money all back to back deposits ..i am a fare man and all other accounts that was made was not by me. i started playing  casinos after friends was and signing me up to i have done chatted with a lot of casinos these past weeks and found out a lot more info ..your casino is not the only one i have more than 1 account at... and the others i have made deposits here and there ...and one made a deposit two days before i chatted and learned my account was no good ....now here is the good part that i hate ..cause i can not have an account  with ...after i spent the money and got a bonus . ask if i can have my last deposit refund sence  my account was no good and was closed ...thinking here we go agian. waited 2 days for security to email back ... really just was even going to worry about it ...thought not a chance all this brand casinos is the same ..and look in my email few days latter and a letter saying this[[ Dear Jamie,


We would like to inform you that after reviewing your account and based upon findings along with the violation of our house rules, we had no choice but to disable your profile and refund your initial purchase.

Bear in mind that it may take up to 12 business days for the funds to be returned to your bank account due to the financial institutions involved in the process.

Furthermore, we would like to point out due to the conflict between your account and our house-rules.

We hope you will come to understand our decision in this matter and we wish you best of luck in your future endeavors.] i was blown away ..and mad not at them .at the reason i could not play there ... same exact reason and circumstances as Gibson casino and they did not have really  bad attitudes like Gibson reps i talked to ... and my money is in my account i have the emails chats and bank docs to prove it .. now i am only trying to get what i think i deserve ...people here are saying you not like that your good .. so this is my last try to get my refund ..sorry if there is any thing in this letter that defends you ..not my attentions ...thanks for your time user name jamiedaryl

RICARDO'S CASINO NO PAY!!! IT'S SCAM!!!

Customer Care : no money for you
Customer Care : sorry
Customer Care : good bye
Me : you give me my money
Me : you give me my money now
Customer Care : no
Me : you pay me my money
Me : 25€
Me: you cannot take my deposit too ok?
Customer Care: no money for you

Scam!!!

Hi Camelax,

I see you have not posted the full chat. Do you mind if we do?

Kind regards,
Duwayne

If i have wrong to do more account in all casino of yoour group and this is no correct ok...i accept but i don't accept that you take my deposit. I want all just. You no pay me my win? Ok good. You cannot take my money because it's mine and not your. it's all.

I wait your answer and news and i wait my deposit of 25€ with neller that you have abused to take because it's my money and not that your casino. I want my 25€ and all are happy!!! I don't want play in your casino and you don't want me in your casino....give me 25€ and peace for all if your casino is serious and no take money wrongly!!!

is this a usa casino thanksrferrry5

on AUG 22, 2015 I made 2 deposits @ Ricardo's total $280 then you close my account because I had a chargeback. Why would you take my deposits if you knew I had a chargeback? You refuse to refund the deposits now I have to do 2 more chargebacks. So please don't complain about chargebacks when you do something like this. No there is no so called "blacklist" because I play on many sites, but unfortunately I have to make chargebacks for reasons like this.

All casinos part of this group have been BLACKLISTED. There is no casino rep available here on our forum for any of these casinos.