SlotsVilla Support and Complaints Thread

This upload speaks for itself. Most recent live chat transcript with SlotsVilla.. Doesnt show - but abruptly closed out by agent yet again with no further responses to my concern brought forth...

Hello Tara,

As we said, it looks like they are unresponsive at the moment, so both side are waiting for an update. All that we can do is just to wait for their response and once it happens we will let you know. Really sorry because you are facing such an issue.

We will keep you informed. 

Thank you for your patience.

Hey - 

Update:

Still no payment received...

Thanks -

Tara Burge 

Hi Tara,

We still have hope that you will be paid very soon. Crossing fingers! 

Keep us informed.

Thanks Berks -

I certainly will continue to update weekly or until payment is received. 

Appreciate -

T Burge😁

Update:

Hello,

I received Bitcoin wallet address verification today. I just wanted to update the forum. If not mistaken the payment should be received within 7 to 10 business days now. I'll let everyone know once received and or the 411 regarding payment once I know anything further. I originally sent the Bitcoin wallet address for verification again on August 5th, 2023 btw.

Thanks Again -

T Burge 

Hi Tara,

Thank you for providing us with the newest information. Really hope that you will be paid as soon as possible! 

Crossing fingers! 

Berks -

Very welcome and I am so so very glad to see them up for voting for test in this months contest! Also attaching most recent correspondence again. As you will see I was just ignored waited over 30minutes....

Thanks again -

T Burge

Hello....

Well it has been another 2 weeks since my previous update on my Slots Villa withdraw pending request... Unfortunately, same old same old and still have yet to receive the $100.00 pending withdraw. It has been almost 5 months since my request was initially made. Most recent chat support transcript attached... Thank you again...

T.Burge

Hi Tara,

That are not so good news unfortunately. We have sent this complaint to Casino Rep again in hopes that the final resolution is around the corned. Hope dies last.

Keep us informed.

Indeed it does unfortunately so for those involved in this long drawn out ordeal over a $100.00. I so greatly appreciate all you have done and continue to do in regards to this issue...I will certainly keep everyone posted and take care...Ttys....Kindly!

😁T.Burge😁

Hi Tara,

Thank you for keeping us informed. We will update you if we get some news.

Hey Berks -

It is the least I can do and I am very much appreciative! Hope to hear something back ..

💯T.Burge💯

Hello to everyone -

Just thought I'd post most recent chat transcript with live support agent Katriana....They closed me out yet once again!! ... Tomorrow will be 5 months btw...Sad but True!!

T.Burge

Hi Tara,

At the moment we are in the same position as we are not getting any response from them. Keep us informed.

Hello - 

Just checking to see if you ever heard back from anyone at Slots Villa? I'm assuming not. Figured I would upload most recent chat transcript. Same as usual...😞

Thank you again -

T.Burge

Hi Tara,

Unfortunately still without any response. 

Hey -

Figured as much...Well, I do greatly appreciate the response back as always Berks regardless of the update status... Guess let's see what another 14 days has in store, a payout or response back to jswqzs.com? ..Lol... Thank you again my friend- Tara8166

Hey Berks -

Just updating the forum as it has been another two weeks now. Same thing going on. Support continues to cut off my chats and give the same old "your pending withdraw in final review" explanation. Remember it has been in "final review" for 3 months ongoing now for a $100.00 payment request. 

Thanks -

Tara8166

Hey Berks -

Just updating the forum as it has been another two weeks now. Same thing going on. Support continues to cut off my chats and give the same old "your pending withdraw in final review" explanation. Remember it has been in "final review" for 3 months ongoing now for a $100.00 payment request. 

Thanks -

Tara8166

Hello Tara,

We are so sorry to hear that. We also haven't received any response from their end.

Hope that you will be paid as soon as possible.

Wish you luck.

Hey Berks -

Update : Guess what? Still not been payed the $100.00 it is still pending from April 2023. 8 months later and not paid no responses back...ROGUE!!!

Thanks- 

T.Burge

Stay Away From Slots Villa...Completely Rogue...Warning!!

Hello Tara8166,

We will reach out to the casino again and try to assist you, keep you posted!

Hello Tara8166,

We are still without any response from their side.

We will send them a reminder email in hopes that we can get an update as soon as possible.

Keep you posted.

Hello Tara8166,

We will close this complaint due to the Casino's lack of responsiveness.

I thought they were going to be tested from contest win selection. What happened?

Hello Tara Burge,

We have already tested that casino. See more here.

Regards,

Hello LCBers, 

Slots Villa is now placed on LCB's warning list:

"Please be advised that you may expect an unresponsive server, refusing to accept the verification email. The withdrawal, once initiated, enters a state of pending status. The lack of response from customer support via chat complicates matters further, as emails sent remain unanswered and unacknowledged. We advise exercising caution when dealing with this casino. Additional information can be found HERE."