Raging Bull Casino | Grand Fortune | Malibu Club Support and Complaints Thread

I deposited over 2000 maybe 3000 in 1 week.  The made me a measly vip 1 for 12 hours before deciding I was a skilled player. I have had zero withdrawals at any of the related casinos. Nothing but loses. Talk about a faulty algorithm! The chat says "just keep depositing and u will be vip again" um what? That is literally all that has occurred so far and they put me as skilled. Which means no match bonuses, no coindraw, and 45 min wait time on the chat and they treat you like crap. User name 2dg5tcw40l raging bulls. 
I don't think I will play here again after this. I deposited so much in short time and they only made me a level 1 and they only gave me that since Oct 24. So 1 day!!!! 

Hello Daisy11111,

We are still waiting for your credentials. Please send us  via private message to be able to help you.

I put my user name in the post 

Hello Daisy11111,

Thank you for sharing your account details. We will ping Casino Rep in order to help you. 

Keep you posted.

How long does it usually take them to reply? 

Hello Daisy11111,

Usually very fast, we will check again with Casino Rep what is happening and will let you know when we get any update.

Thank you.

Greetings all,

Our security team discovered that this account is linked to other accounts which are locked to limited bonus play. The accounts are eligible to deposit and play but not to use certain bonuses as will any further connected accounts created.

Supporting documentation has been forwarded to the LCB.org team for review.

Best wishes,

Nick and Raging Bull.

Did they ever send anything to back up their accusation that I had multiple accounts?  

They're a terrible casino with even worse customer service. 1 account with them is already too many. 

It would be nice for them to stop lying and trying create ways to not pay their customers. That way we could all move on and part ways from them. 

It's not linked to anything. My sister recommended the casino and signed up for me because I didn't know how. I didn't start playing at the casino until months later because I didn't even have a crypto account. One of the casinos updated the email address for me so it's not linked to the original sign up email address. Your security team is wrong. This is nothing other than someone recommended the site and created a log in for me. Please proceed to close all the accounts. As I will no longer be depositing to these casinos. 
 

side note.. what exactly makes an account "linked"? Sign up on a shared computer??  Does this mean that my sister who doesn't gamble at all anymore, cannot have a separate account than me? Infact, she asked to Close all her accounts over a year ago. We don't even live in the same house. Does simply logging in on a shared computer or device make an account "linked"? This is just so weird. No big deal. Casinos loss not mine. 

Please close all my accounts, and what ever accounts you are claiming are linked. My self nor my family will be making anymore deposits. Thank you. 
 

Actually how do I just delete the entire inclave account??? 

Hello Daisy11111,

We will inform Casino Rep that you are asking him that you want to close all your account that are related with this brand. 

I really would like clarification on how my own account could possibly be "linked" to another persons account. Is it against the rules for people who know each other or are related to each have their own account? I mean I referred these casinos to several of my friends. Will they lose bonus privileges because they know me? I don't even live in the same house as anyone else who has an account. Now I can say I do not play at my own house much because my husband would divorce me. Please have the rep clarify how me knowing other people who have or have had accounts mean that I am linked? I read the terms and conditions and it does not say "you may not be associated with any other players at this casino". This is crazy. Hell i opened my account mayne 6-8 months ago. In all that time I was never "linked" to anyone else's account. I deposited 2500 in a week a couple weeks ago. Just is really strange the casino is making up the most bizarre claim ever. I mean you are acting like I'm requesting a withdrawal or something and your trying to get out of paying me. Anyways please clarify the rules.... 

ia there a rule that you can only log in from your own house or your own device? Is there a rule that two people who know each other can't each have an account? I thought any business would be thrilled to get new customers by referral. I know there is a rule about duplicate account but I didn't even know how to open the first account so I def did not have a second one opened. So again why do I get bonuses taking away based on someone else's account. I still don't even know who the hell you are referring to? My sister? Her husband? Their friends? They are the ones who recommended the damn place!!! Recommended!!! NOT linked 

Hello Daisy11111,

Thank you for such a detailed explanation. We will reach out to Casino Rep and forward it to him in order to clarify this issue.

Keep you posted.

Hey Nickhelp if you have a minute i have a question. I did a withdrawal month or so ago using the bitcoin option which took like over 20 day or something. So I made a post here and you had it fixed and completed within 24hours thanks again for that. Being my first withdrawal i expected a longer process. Im in process of my second withdrawal and I'm starting to feel the same long dragged out process. I also did a btc withdrawal like last time. Which is normally one of the fastest at many other casinos. So for my question is are all withdrawal going to take so long that i feel i need to ask you for help again and again. If there is something i need to do to prevent this for re-accuring please let me know so i can try to help. Btw its for raging bull user raditc

thanks again,

Andrew

Hello Raditc,

We will inform Nick about this issue and hope that you will get a quick response.

Keep you posted.

Greetings Daisy11111, we reserve the right to limit player benefits at our own discretion. Since there is ample evidence that this particular situation does not fit any of the scenarios which you outline above our security department has chosen to err on the side of caution which is our right. As previously stated you are still eligible to deposit, play, win, and withdraw without issue. If you are dissatisfied we understand it is also your right not to play with us.

Greetings all,

I had a look Raditc and hopefully I can assist here. I have submitted the requested withdrawal for review with the requisite department and we should have more information tomorrow I would say. It may be a good idea to visit our service department via live chat in the interim and update your Bitcoin address, it has been a couple months and that could potentially cause further delays if the request is approved.

Best wishes,

Nick and Raging Bull

Okay thanks again Nick

Hello Raditc,

We will mark this case as resolved. 

Like i think im good but not really sure. Withdrawal is no long pending and under transactions it shows approved yesterday but i haven't received anything in my bitcoin wallet

Hello Raditc,

We will ping Casino Rep once again to check if everything is fine with this process.

Keep you posted.

Thanks a bunch

Ok i got it and everything is all good thanks again for the help

Hello Raditc,

We've got information that you will be paid in next few hours as Casino Rep told us that he got your updated BTC address so now they can pay you.

Let us know when it happens.

it was already paid when my last post

Hello Raditc,

We are so happy to hear that.

Enjoy your winnings!

Nick I asked several times to close my entire inclave account. 

Hello Daisy,

Casino Rep got back to us asked you kindly to request this closure on Live Chat, and their agents will do that for you. 

Thank you.

I won 225 on raging Bull online casino. But no payments seem to be being paid. After using my card on the site it got hacked so I had to cancel it. No one is helping me with what I should do, unfortunately I won’t put more money on online sites until I know I can get paid when I win, can anyone help me

I've had a pending withdrawal since 10/26. Reached out to customer service multiples times stating wait, wait, wait some more, sent up for request, etc. I've withdrew funds before with no problem and the max was 3 days. What's up with the wait? Bitcoin should be instant. Other casinos pay immediately and Raging Bull is about to lose a customer. 
username: 2hxmtb57ej

Hello Jmarx17, Yocestreese,

Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you with this matter?

Thank you in advance.

I've sent you a private message with my username. It's also in my post above. Thanks for your help with this matter!

Hello Yocestreese,

Thank you for sharing your account details with us. We will ping Casino Rep in order to help you with this matter.

Keep you posted.

Hello Jmarx17,

We are still waiting for your credentials. Please send us  via private message to be able to help you. 

Thank you.

Hey Berks. We can close out my complaint. I can confirm that I received my payout today in my wallet. Thanks so much for your help!

Hello Yocestreese,

We are happy to hear that. 

Enjoy your winnings!

We will mark this case as Resolved.

I made a $100 payout request on 11/14 with Raging Bull. It was from free spin coupon. Playthrough met, excess winnings removed from balance. Document status is Approved. Request was to BTC wallet. 

Chat support tells me the request is still pending approval. Escalation has not received a response. 

Can you look into this?

Thanks 

Hello Nicholas Kaiser,

Could you please send us your Casino Username via private message so we can reach out to Casino Rep in order to help you with the withdrawal?

Thank you in advance.

I sent you a private message with my username. Thanks again.

Hello Nicholas Kaiser,

Thank you, we received you account details so we will notify Casino Rep in order to help you with this matter.

Keep you posted.

Greetings all,

I've reviewed the situation and I'll see what can be done to assist, apologies for the delay Nicholas Kaiser. Hopefully I have some movement for you shortly.

Best wishes,

Nick and Raging Bull

I wouldn't recommend no one to deposit at this casino, customer service very rude and the payout are terrible  I've been waiting on my payout for about a month now and still haven't received it, I contact them everyday just to get nothing, so I want be depositing with them anymore 

Hello LadyV21,

Sorry to hear that you are unsatisfied with this brand.

Could you pleas tell us if your account has been verified thus far?

Are you waiting the payout from a deposit bonus or from a free promotion?

Thank you in advance.

Thank You to Nick and Berks. I received payment via BTC this morning.

Hello Nicholas Kaiser,

We are happy to hear that you've been paid.

Enjoy your winnings! 

So I've been playing at posh for like three months now but I didn't plan it a bunch of their sister sites for inclave for a while and I've cashed out couple of like $1500 withdrawals and it took like 3 to 7 days usually but I got the money, but this time I have one on two separate sites posh and raging Bull a total of only $800 but I won this on November 25 today is December 27 and I still haven't got my withdraws and the customer service guy tonight told me that they've had too many withdrawal request this month so I have to

Hello Derek Anderson,

First of all, welcome to LCB! Glad to have you here. 

Unfortunately, we are unable to assist players when Posh casino is in question, because we haven't heard from them in a long time. Despite our repeated attempts to contact them, they have never responded to our messages.

Please see here our review of Raging Bull casino, and please send us your casino username/id via private message for Raging Bull so we can try to reach out to the casino representative and inquire about your case.

Thanks!

P.S. Considering it is a holiday season, expect a delay in response.

Hello Derek Anderson,

Thanks for providing us with your casino credentials.

We have reached out to the casino representative to inquire about your case.

Since it is a holiday season, expect a delay in response.

Keep you posted.

Hello Derek Anderson,

Since the holidays have passed, we have reached out to the casino again.

Hope we will hear back from them this time.

Do you maybe have an update for us?

Keep you posted.

Hello Derek Anderson,

We notified the casino rep about your issue. Hope they will get back to us soon. Keep an eye on this topic. 

Greetings all,

I can see that your Raging Bull  withdrawal was paid out on the 5th of January, I've confirmed delivery in Blockchain Explorer. Let us know you got it Derek Anderson!

Best wishes,

Nick and Raging Bull