Raging Bull Casino | Grand Fortune | Malibu Club Support and Complaints Thread

Hello Lielani Nichols,

We will reach out to Nick again to check this matter about your account with Lucky Legends Casino.

Keep an eye on this thread.

Thank you.

Hey all,

The payment went out on the 28th of May (yesterday) Lielani Nichols, and is confirmed delivered in Blockchain Explorer. Looks like we're good to go here.:) 

Best wishes,

Nick

Thanks for letting us know Nikchelp,

Lielani Nichols, please confirm the payment is received.

Thank you!

Hello Lielani Nichols,

We will close this complaint and mark it as Resolved.

Can someone please tell me why its take 11days to approve your withdrawal and then another 10 to send the payment. I mean thats even with bitcoin which is suppose to be fast. Like really if you want people to Play here this process needs to be way faster. user name is raditc btw this is for raging bull. Please tell me when its going to be sent.

Thanks

Hello Raditc,

Thank you for sharing your issue with us. We will ping Casino Rep in order to check your account and update us regarding your payment process.

Keep you posted.

Greetings all,

Thanks for the heads up Raditc, I'll have a look and see what I can do to help.

Best wishes,

Nick and Raging Bull

Thanks alot guys. I just received a email saying its being reviewed but it was already approved just waiting for it to be sent was the timeer reset now?

Nick your awsome bro!!! its already showing in my wallet Thanks a Bunch

Happy to help Raditc! :) 

Hello Raditc,

We are happy to hear that you have been paid! 

We will mark this case as Resolved.

yeah all good thanks again LCB and Nick

I have been waiting since July for my payout of $1700 I message customer support and all I'm told is they will escalate the issue and nothing happens.

My username is 24*****

Email f*********@gmail.com

Ragingbullslots

Hello Debian Ochoa,

Thank you for sharing your issue with us. We will notify Nick about your concerns in order to help you with this matter.

Keep you posted.

So what's the average time of withdrawals nowadays with raging bull? 

Trying to decide if I have the patience to wait.... 

Greetings all,

I had the opportunity to review the account for you Debian Ochoa, those requested withdrawals were canceled on your end and played back into the casino on the 9th of September ($1000 and $700 respectively). There are no funds in the system to withdraw I'm afraid. I sent supporting documentation to Berks for review. 

Best,

Nick and Raging Bull

Hello Debian Ochoa,

We are confirming that Nick has sent us all the proofs regarding your issue and after review we will consider this complaint unfound and mark this it as Resolved.

Thank you for understanding.

I was playing in most of all of these Inclave Casinos that Nickhelp ( LCB Casino Rep.) is associated with. I was getting my withdrawal requests paid every few days using their Coindraw withdrawal method. Now that's been removed along with most of the Very Good Bonuses plus their Seven Days of Free Spins after making a Deposit. The message I received is ( Player Class prohibited from playing). What I would like to know is what Player Class am I in? Thanks

same thing as the Globally Skilled players List that other casinos put you know when your to the positive money wise. Thats when loyalty goes in the trash can and they remove bonuses. This is the first time I've heard raging bull does that so thats news to me also.

Hello quball,

Could you please send us your Casino Username via private message and we will inform Casino Rep regarding this matter in order to help you?

Thank you in advance.

Hello quball,

Thank you for sharing your account details with us. We will notify Casino Rep in order to check this matter.

Keep you posted for any updates.

Thanks Berks!

Greetings all,

Player class is set by the system automatically and adjusted regularly, and yes it does determine what freebies are available to a given player. Honest truth is though it adjusts itself in time so before too long it will reset and the previously unavailable player benefits will be restored in most cases.

Best wishes,

Nick and Raging Bull

But why remove Coindraw as a Withdrawal option?

Hey quball,

Coindraw is an automated payout system that is only available on certain types of withdrawals but isn't effected by player class, if any part of the withdrawal needs to be reviewed manually unfortunately Coindraw will not be available on that withdrawal. If a withdrawal meets the criteria for Coindraw it will automatically appear as an option in the withdrawal window.

Hope this clarifies things.

Best, 

Nick and Raging Bull

After being given free spins on Legends of the High Seas from the Raging Bull Casino, I got 5 in a row on the Cats game, and was promptly kicked off the server. The is not the first time I have had this happen, but the game usually restarts with the payment due being awarded.   I have had many issues with Inclave login-in casinos. I have also has issues with payments after providing the required information and a general lack of responsiveness when asking questions about payments due. With regard to my original complaint, when  I chatted online with a representative, they said there was no issue, although when I re-entered the game there was no money awarded for the winning Spin. They repeatedly stated "We have no issue with the Casino". This is an extremely disreputable company.  Stick with the bigger names and reputable casinos.  

Hello Deborah Olchek,

Could you please send us your Casino Username  via private message so we can reach out to Casino Rep in order to check this issue?

Thank you in advance.

Good morning reps, 

Im seeking to get some clear communication as to what was going on with my withdrawal that I originally requested on 09/16, then because it was mysteriously cancellled, I had been told to request it again on 9/19. Since then I had been waiting for it to process. The entire time, there was not any attempt by raging bull to contact me in regards to a status update or any type of follow up, because of that I felt the need to reach out via email and thru the web chat. 

I never received an email reply. 

And most times the web chat agents were of no help, just copy pasting responses from the T&C's that I had already read on my own.  
On 9/26, I was told by a web agent that I could expect my withdrawal to be approved and processed by 9/28, as that would be 7 business days.  
9/28, came and went, I had another chat with a web agent and no info was provided, I was simply told to wait. 

Today, right as I was about to draft this message, I checked the site and find that I have even more reason to be frustrated and upset due to the continued lack of professionalism and absence of any level of customer service. 

My withdrawal was again cancelled. my winnings taken by "Manager Withdrawal" which I have no clue what that means, and Im left with the $10 that i was required to deposit in order to verify my account and now i cannot even get that back because its below the minimum withdrawal amount.   
So yeah, go ahead, convince me that Raging Bull isnt a scam. 

Hello Deborah Olchek,

We are still waiting for your credentials. Please send us   via private message to be able to help you.

Thank you.

Hello adrenalin112,

Could you please send us your Casino Username via private message and we will notify Casino Rep in order to check what is happening with your account?

Thank you in advance.

Hello adrenalin112,

Thank you for sharing your account details. We will notify Casino Rep about your concerns.

Keep you posted.

Hey all!

I had a chance to review the situation and it appears there is more than one account that has received free chips adrenalin112, with no history of deposits until your account confirmation deposit. The terms and conditions of the casino state that only one account per player/household is allowed and only one free chip is valid between cash deposits. Unfortunately due to these reasons the requested withdrawal is not valid for cashout. The $10 confirmation deposit was returned as cash to your casino account, I can try to find a way to get it back to you (I would need confirmation of a valid Bitcoin address) or perhaps since you've never played the casino for cash (there is no playthrough and no maxcashout on those funds!) you would like to play the money as cash and try your luck.

Let me know.

Supporting documentation has been forwarded to the LCB team for review.

Best wishes,

Nick and Raging Bull 

wait what?

more than one account?

I only have one account and login for raging bull and i go thru the inclave login. 

My first time on your site wss after i receive an email telling me to use free spins on 3 different games. 

The free spins and my subsequent satisfaction of the playthrough requirements were how i arrived at the funds that i requested for withdrawal.  A 'free chip' was not redeemed or associated with those funds. 

I encourage you to double check and verify your documentation, as youre likely mistaken. 

Hello adrenalin112,

After we have received proof from the casino that you have multiple accounts, which is not allowed according to the T&C, we will consider this appeal closed.

Thank you for understanding.

I won 8900 dollars on Raging bull casino. I submitted all I need to to payment center I got proof were the 5 deposits went throught. Now this was on the 27th I cashed out. I got proof and the winnings shows Approved. Just no pay yet. I contacted ragingbull 20 times no reply. Please help

I won 8900 on raging bull 2 weeks ago and still no pay? I spent 300 to win I submitted proof can't even get responses. Can anybody help before legal action?

Hello gk25ztruce,

Could you please send us your Casino Username via private message so we can get in touch with Casino Rep in order to help you with the withdrawal?

Thank you in advance.

Is this were I post private message?

Hi gk25ztruce,

HERE you may send a personal message to moderator Berks. 

I won 8825 on ragingbull casino still I have not got paid. And this was on the 26th of September pleas help. I submitted proof but no pay this is not write please help.

I sent that username now please do the right thing and pay me. I don't understand this site please fix my withdraw.

Hi gk25ztruce,

Please send us your casino Username HERE and we will reach out to Casino Rep.

Thank you in advance.

gk25ztruce this is my user name why am I being done like this by raging bull?

Might be but I didn't know that only had one myself. My son had one one on here he does not live with me I got this phone from hime he got me to playing this only deposited on this one. I didn't know. I got me lawyer? I am undergrad myself Law and justice. I will win.

Hi gk25ztruce,

Thank you for sharing your account details with us. We will notify Casino Rep in order to help you with this issue.

Keep you posted.

3D******************** this is my bitcoin deposit adress. Fix this pr court. Refund all.

Hi gk25ztruce,

Once we get a response we will let you know.

Keep you posted.

Greetings all,

I got the chance to have a look gk25ztruce and it appears the issue is that our 3rd party payment providers were unable to collect (all of) your credit card deposits and most specifically the winning deposit. They were denied on the banking end. There are indeed multiple active accounts, 3 players with the same details (including date of birth) however the reason for denial is because the funds you were playing on could not be collected. I hope this clarifies things. I would suggest contacting our service department and deactivating the two peripheral accounts or it could indeed cause you issues in the future as it is a violation of the terms and conditions of the casino.

Supporting documentation has been forwarded to the LCB.org team for review.

Best wishes,

Nick and Raging Bull  

so frustrating vip status lost simply because you request a withdrawal. 99% of the time i cancel it, yet i still lose my vip status. I cannot stand it that they don't allow you to use coindraw when the system mistakenly determines you are "skilled". 

Hello Daisy11111,

Could you please send us your Casino Username via private message so we can inform Casino Rep to check your account and provide you with the updates?

Thank you in advance.