BLACKLISTED: Rome Casino, Diamond VIP Casino, Diceland, Mona Casino

thanks Noah, I have recouped some of the winnings.

but i wait 275$ to 13/09/2011 one month,
I sent the documents three times!!!
I must, each time crying on the forum? to be paid

I'm sorry Eric I don't understand. Some of the winnings have not been paid yet? I don't understand the second part either as you have my email address and have used it, why not email me?

Hi Noah
I sent an email on 10/10/2011. No response. I'll send you an MP now
thanks

Hi Erik,

I didn't get the email but I got the PM, thank you. As I've said these casinos are not my area althuogh I have an email for sean from diamond vip - [email protected].  I have forwarded your email to him, but please understand this is not my casino, I represent Rome and Diceland only. Sean should be in touch with you shortly.

[email protected] no reply to my mail
So why rome casino has closed his account with me: rome, diceland, Diamond, Royal, rialto? royalprive I do not want to pay, because romecasino, I closed the account.
The operators are the same, the payments arrive from romepartner, of all the casinos.
Royalprive is just a blank page.
If nobody helps me, I only Rimage forum and after Viaden license costa rica, and the AGCC.
Thanks

Rome casino took an extremely long time processing my withdrawal, the only one made. It was basically the first couple of times I deposited. Since then can't win at all.

anyway, it took long time to approve documents and then weeks to be paid to Quick Tender. Can't imagine how long it would take to pay via wire or check, but suspect way too long from me to be willing to deposit there again.

Thanks Noah. You are essential

I wanted to let other forum members aware of my
Experience at rome casino.  I very rarely play  online, but I wanted to try out their software.
I contacted their customer support and they said they would give me a bonus if I deposited.  I then deposit close to $200 which I lost. 

Their support said I could get another bonus if I deposited again.  I decided to try it one more time and sent them another $195.  This time I was luckier and was able to cashout over $3000.

I sent them all of my security documents and a day later made withdrawl.  The following day, I tried to login to account and it was blocked.  I sent them an email asking for an explanation with no response.  I then sent numerous emails to noah who replied but nothing was done.

The next email I received was from rome letting me know that they credited my cc for the two deposits I made and closed the account for cc misuse.  I have no idea what this means.

The bottom line is they kept my winning in excess of $2500.  You can play there, but if you win they keep the money?  Only a very unreputable casino would handle things this way.

Noah, if you have an answer i'd like to hear it and how I can get. Paid.

Joyce I've responded to you here: https://jswqzs.com/onlinecasinobonusforum/casinos/rome-casino-warning!-stole-$2600-in-winnings/

No need for additional threads on the same forum.

Noah,

Thank you for your support and help. 

I'm having a little bit of trouble with Diceland and was hoping you could give me some input.  My Diceland account username is the same username that I use on here.


I requested a WireMe withdrawal on October 4th and sent in all of my documents on October 5th.  Diceland "received" my documents on October 14th.

I was told it would take 18 business days for the WireMe withdrawal to be processed but the withdrawal is still pending and has not yet been approved.  It's actually not the payout timeframe that is most troubling, but instead the fact that I've emailed 3 different addresses, two in the Finance "department" and have not received any responses regarding my request. 

Additionally, the Chat Reps seem irritated with me and will not give me an estimate or any info.  The phone lines have been down for over a week on my cell phone number so the only way I can contact them is email.  My first email was sent about a month ago.

Please let me know what you think about this.

Hi Twistyraid,

I can check if all the docs and information are in place and if so I will update you, can you PM me your full name or alternatively your casino ID?

Kind Regards,

Noah

I already provided my casino ID in my previous post but I'll go ahead and PM it to you

Okay I've emailed the Diceland Finance address nine times and haven't had a single response.

I asked Noah to take a look at my withdrawal and he said that I needed to provide my casino username when I already provided it and he/she has not gotten back to me on the issue.

If anyone has ever received a payout from Diceland or Rome casino could you please post here?

Thanks.

Well it took seven weeks but my withdrawal request at Diceland has been approved 

I was told I should receive my money this week which is awesome.

Although I would have liked a response to my emails, it looks like things might work out after all.

THANKS

hello, Noah
my name is Zhang wangcheng. And the account names is alonso1209. i have $600 dollars in my account. I have sent all the documents to [email protected], but didn/t get any reply. I try to make a phone call to the finance department, but it doesn/t work. And all the live support operator says they can't get assess to the documents, so i don/t know whether u received my documents or not. Could u please check it for me and reply me? Noah. Thank u!!!!!

"Well it took seven weeks but my withdrawal request at Diceland has been approved  Grin

I was told I should receive my money this week which is awesome.

Although I would have liked a response to my emails, it looks like things might work out after all.

THANKS
"


Diamond vip casino 12week moneybookers
from [email protected] 2500$ processed

20-30 sent letter ,50-60hour non stop live chat:)

Dimaondvip:  from [email protected]

I have emailed them several times - I found $15 in my account and cleared playthrough.  I now have over $1600 in and I cannot get ANYONE to respond to my withdrawal questions.    I would like to withdraw some of my winnings, but I am getting no cooperation?  Can someone help me?  Username is cjdawgct

Noah cant seem to get you to reply via private email??? I had a big win on Diceland and am trying to get paid. I could really use your help.
Thank you

NOAH,

I have PM d' you, emailed ROME support and still not response!  Is this the treatment I deserve?  I THINK NOT!  All I want is to W/D my winnings and the casino has not responded at all.  NO wonder it is considered a ROGUE casino.  As a customer, I believe I am ENTITLED to assistance!  I WANT HELP with my WITHDRAWAL REQUEST

im sorry cjdawgct you are having a bad time with this casino,

did you read the other thread that he made regarding getting attacked from a rival casino group, well basically he has not made a post in this forum since the 24th of november because everyone knows how bad those casinos are and he does too, and the fact he posted what he posted just makes everyone see how bad there casinos are, please stay away from them, try find more reputable casinos, i know its hard to find them when u r in the usa, but please becareful where you deposit

gl

LuckyRJ

can use some help. Have had a withdrawal pending since 03/08/2011. called casino and they claim finance office has no phone in building. just get run around from agent. saying they are behind and will get to it sometime.

I think the rep should have his account suspended here as well also. He has been suspended from other forum(s).

Diceland oh their site it said to mention 300free which i get 300% free i asked rep about it and he said it was 200% and then tell me about my freebies which i didnt ask his rude person about didnt ask them to give it.i call was the same person i was talking to online could answer the question.they i see act like they are money hungry and a group of fruads.dont act like a casino that wants business but to con u out of you funds and be done.Piss Poor Effort to be an casino and all those rude reps that is running their customer off if me i would run their jackass off. if it wasnt for people like us and others trying to deposit or deposit they would not have a casino.

is this a good casino or is it just one person thats spoiling the barrel of apples

well simple, AVOID them, they are called rogues for a reason, avoid all casinos with warnings in this forum, that is why they have warnings

you are doing so at your own risks

no true topgame casinos?

You can see a list of topgame casinos HERE. Not all have warning signs.

blue

im from Russia and 3months cant download top game software, same error, cant connect.trying from different browsers and from different computers.
Top games dont accept players from Russia anymore?

i am kostas from greece ... For God shake dont ever play at mona casino ... they are liers and thiefs . I registered yesterday a

new account and i received the bonus of 10 euro. i played slots (gangsters or something like that... )  i have fullfil the wager

requirments of 750x10 and i have won 169 euro. the maximum 150 euro can be cashout .... i asked for a withdrawal 150 and today i

received a message from mona casono  that my cashout is not approved ... on live chat the told me that i have to deposit first 25

euro . that rule is is not written somewhere on the mona's term and condition official pages .  And they told me that i am right ,

they have forgot it and they will write it from now on ... but the y cant do anything for me and told me that i should not wait

for my money . this is rediculus my friends . i played with their rules (official rules) and now the dont pay me . as you

undertand its extremely dangerous to deposit with my visa to that kind of people . people who change the rules according to their

will . if they accepted paysafecard i would make a try ....but now ....  i am extremely angry with them someone must close this

casino ... till then dont play with them

in a new contact i had with them they told me thta i am suspicious costumer .... hahahahaha . i will send them my documents now
but no deposit .... its not written anywhere

Do not play Rome Casino I went online looking for top 10 top 20 casinos for US players Rome came up a few times as good. I signed up asked if there were any duplicate accounts they said no did the phone call verify alls good right ,nope make a deposit all is good machines are way to tight didnt win but i got my 20% cash back so oh well thats cool. This morning put another 55 in account play it down ask for my 20 % back they said no there was a tag, for what? He said thats the way it is WTF you mean thats the way it is. He said you can email the manager that email the manager I want an answer from you he just kept saying thats the way it is. Ya whatever

My husband is having issues with Rome Casino as well. He requested a withdrawal on August 6 and until recently within the last few days has he actually had ANY contact with his account manager. They waiting all of this time to let him know that they didn't send out his payout yet because he hasn't made a deposit but he had already made a deposit it has been years ago. So they said for him to cancel his withdrawal and make another deposit. So he did that and it wouldn't take his card. He would just like his payout he shouldn't have to deposit seeing that he already made one so he should be entitled to the money from the free chip.

I forgot to include his username Imachiz2 and his account manager was benb.

So Noah are you going to honor this or not? I really wish you would.

Ive emailed Noah about your issue.

Zuga

Hi there!

Wow, I had no idea about this thread, going over it now, I don't know why I never got a single email or notice about this. If I had known people were looking for my help I would have of course given it.

First off, my email: [email protected] - use it at any time.

Second, I have your user name as per your post and I will update you once I know more.

Kind Regards,

Noah

To everyone else on this thread,

I have never avoided giving a response to ANY who seek it. Please don't jump to conclusions. I have no idea why I didn't get an email when I was PM'd, but I will be sure to rectify this.

Any issues or questions you have regarding Rome Partners casinos you can approach me at any time.

My email again: [email protected]

Kind Regards,

Noah W.

Hello Kbec980915,

From our records what seems to be the case is that your husband indeed won off a free bonus without a deposit. According to the terms and conditions, to claim winnings off a free chip a minimal deposit must be made. To this day, he has not successfully made this deposit, and I'm afraid that until he does he will not be able to withdraw. Is there some other way for him to make the deposit? If so I can try to hurry up the payout as much as I can.

Kind Regards,

Noah

He has tried his debit card and it rejects it every time.  I don't understand why he should make a deposit because he made one already in 2008 but if it because it needs to be a more recent one I will understand that. I think it was 11/30/2008.

I'm sorry, I understand what you are saying, but the terms require a deposit in at least the same year, not to mention 4 years. I will email you with some alternative payment information, maybe you'll find something you can use? We can have a customer service person guide you through it.

Kind Regards,

Noah

Okay that would be great. Thanks.

I was just going to let you know I didn't receive an email regarding other payment methods. I don't know if maybe you sent it to the wrong email address.

Hi Kbec980915,

I've sent you the list and I've asked our finance department if there are other ways perhaps, will send that as it comes.

Cheers,

Noah

I didn't receive it. Did you send it to mine or my husband's?

My husband and I both checked our emails and neither one of us have received any kind of list from you. He sent you an email letting you know our email addresses.

It won't take his debit card it keeps saying declined. He emailed the cashier department to see what was going on and haven't heard anything. Are there any kinds of cards we can purchase at stores that will work? Please let me know.

We went and purchased a green dot card today and tried to use it and it declines it as well. This has caused so many problems it is almost no worth it anymore. We have tried 2 different cards that we purchased plus a debit card and it still declines all of them.

Are you not going to help me now Noah?

Did you try to email Noah at : [email protected]  ?