Mr Bet Support and Complaints Thread

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Last post made 8 hours ago by JennJennca
MrBetCasino
  • Started by
  • MrBetCasino
  • Malta Casino Rep 3
  • last active 14 days ago

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  • MrBetCasino
    • Replied by
    • MrBetCasino
    • at Nov 01, 24, 09:46:14 AM
    • Malta Casino Rep 3
    • last active 14 days ago

    Dear JennJennca,

    Your payment method couldn't be verified, so we had to temporarily block your account under policy 3.3.3. Although we requested specific confirmation for the deposit, we received the same screenshot that didn’t appear to match the transaction. If you could kindly provide the necessary details, it would help us resolve the issue. Please note that if verification remains incomplete, we may need to restrict or lock your account temporarily. 

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 06, 24, 05:23:22 AM
    • Serbia Moderator 1885
    • last active 2 hours ago

    Dear JennJennca,

    Any updates on your verification? Have you provided the necessary details as the casino rep advised?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Nov 12, 24, 06:19:54 AM
    • Serbia Moderator 1885
    • last active 2 hours ago

    Dear JennJennca,

    Since we haven't heard back from you, we will consider this complaint closed due to the submitter's inactivity.

  • JennJennca
    • Replied by
    • JennJennca
    • at Nov 27, 24, 09:22:34 AM
    • Canada Full Member 134
    • last active 8 hours ago

    No. Let me explain. First of all, you never messaged me back via pm. Nor the rep or this forum. I had to go to another forum for help to get paid. They paid me after 4 months of massive head games and stalling and not helping at all only because the other forum helped me and they were worried about their public image.

     

    After what they did to me, I would advise players to never ever play on that casino in their life.

     

    I was a fully verified player on the website for 5 years. I recently uploaded all verification and was approved. To only win and them reverify me, stall, non pay, no responses, no help and then close my account and say they arent paying.

    Do not play here. Ever.

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