Liberty Slots, Lincoln Casino, PlayCroco Support and Complaints Thread

Lincoln casino was one of my favourites after they blocked me because I had duplicate accounts? Never . I checked my phone history, my emails everything, I didn't get a reply from them.

Spent a lot of time and money there, and till today I don't know why it happens 

Hello dusan mikus,

When did that happen? If you want us to get in touch with the Casino Representative, please send me your casino username to private message inbox.

Good evening dear MelissaN I did everything as the casino representative wrote made a deposit won back x1 of the deposit and won more money, now instead of 100 euros I put 150 euros but there is no withdrawal of money,

the operator confirmed that I can withdraw 150 euros ,but I'm afraid that they will deceive again and come up with something,so I ask to invite a representative to the forum so that he confirms my withdrawal of money, namely the amount that I wrote

Thanks for the update, likimolik44. 

The casino rep will be notified. 

I'm currently I'm the process of getting verified at play croco for withdrawal..I made 2 btc deposits my second one I took bonus asked chat the terms they nothing more than $10 bet and I stuck to slots won big cleared rollover stuck tothe terms and there's no max cashout..im close to the max limit for BTC withdrawal..I live in Bush Alaska in a place where everyone's physical and mailing address are different 1 shared post office...most use there p.o box number for there physical address # then the road name...example po box 111...physical- 111 red road...I've sent in 3 sets of identification and few documents going to resend more later but would love as much help as I can get to get the winnings I was unaware of the reviews till afterwards...the uneasy feeling of doubt is making this amazing win nerve wrecking ...daboywholived is username 

Hi daboywholived,

We'll notify the casino rep. Keep you posted. 

Hello! Can you please check on my withdrawal from liberty slots casino. I finally won a large payout with them and they're asking for my documents which they already have. I've been a faithful depositor since they opened, am now a Diamond or Platinum member. I made a Bitcoin withdrawal of $2500, on Saturday, and they sent me the email on Monday asking to confirm my payment option and the amount I wanted to withdraw. So I did . On Tuesday, they sent another email requesting the exact same thing, so I did. Today, they wanted me to send front and back of my credit card that's already on file. This is not my first withdrawal, my cards I've used are up to date, and I can't understand the long wait. I thought Bitcoin was supposed to be a fast transfer option? Can you please check? 

Liberty id is buggars

 Account id is LS0378055636 Thanks

Hi,

We'll notify the casino rep. We'll keep you posted. 

Thanks so much, I got paid today

buggars

Hi buggars,

Great news. Thanks for letting us know. 

I got in a dispute with a rep there and in a moment of hot headedness said "fine just close the account" and before I had a chance to even think about it they did so.  It was one of my fav casinos and I had deposited with them regularly.  Since I've moved to Red Stag and Miami Club.  You should give both a shot if you haven't.

Hi Christ344y,

Could you please tell us what the issue was? Please also provide me with your casino account number so we can notify the rep and see if he can assist. 

Well right now the issue is i am no longer receiving offers from playcroco.  I have been a regular depositer there with at least $100 last two months.  Tonight I logged on about to make a deposit and there are zero offers showing up for me.  I don't know if this is related to what happened at your other two casinos but I can tell you I won't be continuing to deposit at playcroco if I'm no longer receiving coupon offers.  My username is Christ344y. 

thanks in advance 

I think it's a software glitch going on because I am also getting weird screen errors like the screen just went a weird shade of green while using the site on iphone.  When I log on via my mac air the offers are there.   I would still like to be able to play at Liberty and Lincoln though if my account could be reactivated.

Hi Christ344y,

Glad you can see the offers now. Regarding the other two brands, we notified the rep and he'll look into it. Keep you posted. 

Hi Christ344y,

We got an update from the casino rep regarding your case:

The player will have to call and ask for his account to be reopened. He needs to speak to a supervisor, however.

The player requested his account be closed since he could not receive a free bonus with every deposit.

The player will have to understand that this is not possible. He can't get a free bonus with every deposit. 

He can call and have his account reopened. It will be opened under regular terms/regular bonuses offered by the casino.

Hello,

I saw the free chip max cashout limit is $150 from Liberty Slots Casino and I requested withdraw $150. But they are saying that the max cashout limit from free chip is $100 not $150, so they removed $50 from my total wining $150 and left $100 for cashout. Is it fair?

Hi Ganja Baboa,

Could you please tell me what bonus are you referring to? We also need your account details so we can ask the rep to look into your complaint. 

I had used a ndb bonus $15 which max cash out was $150  stated during claiming. So, I requested withdraw $150 after wagering and in the mean time my account verification was done. But I got an email from them yesterday stated that my max win is $100 and I have to deposit in order to withdraw, so now I am confused qbout this issue. My user id is SHAID their.Thank you.

The casino rep has been notified. 

Hi Ganja,

We received the info from the rep:

The player chose a bonus that comes with specific terms. The max cash out on this bonus is $100. 
In order for him to withdraw, he has to deposit min $25 due to the bonus terms.

Dear Melissa,

Thank you for your reply with confirmation. I am happy to play at Liberty Slots Casino. Games are interesting to play. 😀😀

No problem. You are more than welcome. Glad we could help. 

Has anyone had any luck good 9r bad getting paid out from play croco casino??

I've sent verification documents twice and I've gotten very little response. It was a significant enough win to be on the banner for days but I've gotten zero cash. Any insight or help us appreciated and good luck!

HI Bama25,

There are almost no complaints about PlayCroco casino. Did you get the feedback about the docs you sent? Please private message me your casino username so we can check with the rep what's going on. 

Hello ma'am,

My name on play croco is Bama25 and I use the email bon********[email protected] I've been given several stall tactics from them up to this point and promised responses that never came. I hope your right but I'm worried. Thanks for your help.

Can you help me figure out what info isn't being accepted by Lincoln and liberty. My doc pics are clear, so I'm not sure why my verification keeps getting denied. Thank you

Hi Bama25,

Thanks for sharing the account details with us. The casino rep will be notified. 

Please private message me your casino username so we can notify the casino rep and see what the issue is. 

Dear Melissa,

It has been many days I am waiting for my withdrawal which Liberty Slots Casino never processed. I feel a run around for my withdrawal from them.

shaid

Hi Ganja,

Have you seen my previous post:

The player chose a bonus that comes with specific terms. The max cash out on this bonus is $100. 
In order for him to withdraw, he has to deposit min $25 due to the bonus terms.

Have you made a min deposit? 

Thank you for your reply,

Yes, I did everything they asked me to do one after another,wagered my deposit more than 1X they asked me to do. Then I requested final withdrawal amount $108 into bitcoin method with btc address confirmation from me. These are my last feedback from my side but I am afraid to say that they gonna give me another condition to do in order to part of a run around. 

Regards,

Shaid

Have you asked their support about the cashout? 

I have emailed them many times but got never the exact answer from them. Live support is a bot. 🤔😔

Okay. We'll check with the rep again. 

Dear Melissa,

I still didn't receive my withdrawal from Luberty Slots casino. Do you have any update regarding this issue? Thank you.

Regards,

Shaid

Hi Ganja,

The casino rep is looking into it and he'll get back to us shortly. 

Hi Bama25, 

The casino rep advised us that the docs you previously sent were not clear and one document was missing. The casino risk department sent you an email with the list of documents you need to send over so they can verify your account. As soon as it has been sent your account will be verified and funds transferred. 

Hi Ganja,

Could you please private message me your email address you used when registered. They can't find your account. 

gan********[email protected] 

Thank you.

Thanks Ganja,

It has been sent to the casino rep. Keep you posted. 

Any news Mel? Casino not replying my query!

The casino rep is waiting for his team to follow up on this. Hope we'll have the answer today. We'll keep you posted. 

Dear Mel,

They will never reply regarding this issue. They are completely scammer. They not only ignoring me but also they ignoring you. Ihave waited over 6 weeks without any reply.

Hi Ganja,

We chatted with the casino rep yesterday. He sent a reminder to his team and as soon as he gets the update he'll let us know. 

Hi Ganja,

The casino rep advised us that you were paid out on the 23rd of March via BTC. 

So I get the whole no multiple consecutive free bonuses without deposit in between thing...but if I get $20 for free using LibGiv12 once a month to play with for depositing because they offer it when u reach amber level or whatever I feel that I should be able to cash out and not violate the multiple free bonuses rule...they said we'll give you $20 a month for 12 months and I've deposited multiple times but because I went from using last month's $20 they offered me to this month's $20 I'm entitled to and won with it I can't cash out $150 it's ridiculous...not like I'm spamming codes and whatever I just use the $20 LIBERTY SLOTS said I'd get for a year at the first of the month and finally win and they said I've violated the terms it's a friking kick to the stomach after thinking hey I finally won with some free money from an offer I can freeroll with once a month....anything I can do about this or is it the correct policy..

I'm guessing that would be what they will say if you win one of their daily freeroll tournaments too correct? I mean they offer multiple daily freerolls and if u have to deposit everytime before winning one of them just to keep your winnings that's also just ridiculous...if you've deposited here before and they offer about 200 freerolls a month and u win one by chance and then by some miracle roll that over 35x or 20x or whatever and then by some miracle still have $100 after all that work you should be able to keep it. But nope you have to deposit every single time to just to grind that impossible task and find out u get zilch.

The point I'm trying to make is why offer $20 free once a month for a year...or freerolls everyday if u can't cashout unless u deposit everytime in between 

Hi daboywholived, 

You need to make the deposit in between freebies, freeroll tourney also counts. It doesn't matter if you claim a promo once a month you need to make a deposit so you are eligible for the free bonus. Hope this helps.