iNetBet Euro

Hi Everyone,

I will be your point of contact for any feedback or inquires for the iNetBet Euro Casino

Give me a shout if you need anything at all!

All the best
Tom

Welcome to our wonderful forum Tom!

Welcome Tom 

Hi!
I  was few days ago won coupons full wagering more then 40 euros + more then 20 euros but cant pay out.  I was never deposited. It's possible.

Yesterday deposited 10 euros, playing nad lost 10 euros, but cant pay out 40+20 and more. It!s not possible. Anyone please help me. (Zuga please?)

Thanks

My username: bakbivaly

I have notified the rep about your query natlozogav.

Please note a casino cant be blacklisted for deleting an account history. inetbet has proven to be a reputable and fair casino so far. Lets wait and hear back from the rep.

Thank you for your answer Melcb, i am waiting the Casino answer. 

I received e-mail from inetbet:

"THIS IS A WARNING MESSAGE ONLY.

Delivery to the following recipients has been delayed.

[email protected]"

I am now see again Account History and iNetBet say: Withdrawal Request: Approved 

Admins!

Please delete my ugly post: iNetBet go to Blacklisted.

Thanks.

Deleted as requested although I didn't see anything wrong with it...

Just waiting, just waiting for cash out, but nothig cash out...Please when cash out?

man be patient, your cash-out was just recently approved.

Now received email from inetbet:

"There is no cash out on your account You were not eligible "

please inetbet go to BLACLISTED!!!

inetbet! Give me back 10 euros, when i was deposit good for you. But can't pay out, but full wagering coupons. I WON inetbet don't forget! >:(

Little good news for my iNetBet story:

I received now email:

"The $10 is in your account."

Thanks iNetBet 

received a coupon with a few free spins on friday
won $7
started the playthrough balance increased
full met wagering requirements
requested cash out
declined today coz the last deposit was in december (but in inetbet.com had made a deposit at a few days)

casino says i broke the rules coz of the last deposit and dont pay
but CASINO BROKE THEIR OWN RULES OF THE "SAME DAY PAYOUT (WITHIN 24 HOURS)
coz the answer taked 36

my account was already verified, as say in their terms to apply the "same day payout"

not paid coz of rules
casino broke their own rules and that´s not in consider? what fairness is this?

[/quote]

Please note a casino cant be blacklisted for deleting an account history. inetbet has proven to be a reputable and fair casino so far. Lets wait and hear back from the rep.
[/quote]

i also thought by years that inetbet was reputable and fair, but afterall i was wrong
i simple cashout of max, €50 was refused coz i did not deposited in EURO last 7 days, but the deposit made in inetbet USD was not taken in consideration = they said i broke rules

they have in their own site "payments same day, within 24 hours for verified accounts"
more than refuse to pay the 50€, taked more than 36 hours to give an answer
IS THAT REPUTABLE AND FAIR?

It does not matter that you made a deposit at Inetbet.com, as that is different casino ( although their sister site ).

If the rules state that you must have had a deposit in the last 7 days at IntebetEuro and you did not make such deposit, then you cannot expect to be paid.

There is nothing unfair in that.

Have been customer at InetBetEuro for about 6months and i never had problems with them. Always got the withdraws same day. For my opinion Inetbet is very reputable casino.
For inetbet US. i made a account there like 3 years back made a deposit, won aroung 1500$ then blew it back. After that my account was not eligible for further bonus coupons haha Dunno why's that, but doesn't matter. I stick on inetbetEU

no, and i admit that fault was my in that part, and they could have in consider, that all deposits made in both inetbet usd and eur, always had awful playtime and playthrough, but that is optional not a prob
but in take more than 36 hours to answer when is the "same day for verified accounts" stays far from fair

Granted their answer should have been faster, but that hardly makes them untrustworthy or non-reputable....

sorry, yes, in that part does not make them less reputable
but fairness lefted me disapointed now,

the reputation yes, they still are reputable, its different, but fair totally disapointed me, never thought it was be refused a 50€ payment coz of that, its a relativly low value

I think that iNet Bet isn't a bad casino. Cash outs process is fast ( usually within 24 hours ), also bonus offers is solid. But casino doesn't offer live chat support, they offer only e- mail support. Al in all  iNetBet.eu Casino has a very bad support. I am really disappointed with them.

Lack of live chat for this casino has been a constant complaint among players. That basically gives them the option of responding to, or ignoring an email  8'|.

This is the only RTG casino i play nowadays. I think it is also the best RTG casino there is, but you guys are right, live chat would be great, since there been times that i sent them emails and had to wait like 24hours to get respond.. ( however usually i get respond very quickly).

I think that iNet Bet isn't a bad casino because I never had a problem with cashouts, but I also agree with Rena 35. So far I have sent 3 e-mails to the casino support and their support is responded only once. So this Casino has a very poor customer service.

It is not only bad that they don't have live chat, they even doesn't have phone number to call.. They do have this "call me back" option, i've tried it, but never got a call So yes they should really upgrade their customer service, otherwise this is really good casino..

for me, the best rtg still is cwc

inetbet
no live chat, ignore e-mails with questions, sending of e-mails with bonuses that a player is not available to claim just to make it broken the rules, not honnest, say 24 hours payouts but ONLY TO ANSWER TAKES MORE THAN THAT.

bruno234, if i'm not wrong, inetbet.com is restricted for romanian players, i dont know how you played here.. i tried to make an account here but i cant. I didn't find anything about this on their site but on lcb casino review you can se Romania is on the restricted countries list.

sorry, i am not from romania and im not romain player, i dont know even why it appears that, im from portugal, portuguese, and is where i am at this time. not restricted , and also account verified there.

Sory, then is my fault, you had the romanian flag on your profile

yes i know, i contacted zuga, to ask about it, said it was because i was using a proxy server, i checked and im not, so i contacted my internet service provider to ask, they said it was a technincal problem that they were working on it to solve, but didnt said a concrete date, what i still dont understand is
ONLY HAPPENS IN SOME SITES, not in all.

Gosh.. I've sent them like 3 emails now regarding that i've deposited yesterday and should have received 10eur vip chip, but no answer..
Their customer support is veeeery bad!! Shame since i like this casino..

Yep that's why i avoid inetbet due to not having live support and a nasty cs agent. When it comes to withdrawals though, inetbet is awesome!

30hours now and no answer hahhaahah... They clearly state this in their site and i haven't got anything..
"Just make a deposit of any amount today and not only will you receive our great weekend offers tomorrow, but we will send you a 10 Euro VIP Free Chip code as well!"

Have you tried contacting the rep here? Send them a inbox here on the forum, and see if they will respond...

Haven't tried yet, but thanks for the advice
Any idea what's hes LCB name? Can't remember...

 

Well he was last active on 20. August , so i doubt i will get an answer soon from him..
This is ridiculous how can they treat their customers like this ?
I made the deposit because of that Vip Chip promotion and now i don't get it lol...

To be honest a lot of us left from playing at inetbet because of the none live chat. They dont seem to care. I suggest you vote with your money and play elsewhere if you're not happy with the service. There are plenty out great rtg casinos around. Inetbet isnt the only game in town...

Yea might consider going back to JPC group..
I just like that 24/7 same day payouts there.
JPC group has this 48hour pending time..

Finally got an answer and that free chip
"I do apologise for the delay here, I am not sure why this was not taken care of on Friday however I will speak to the promotions team and find out.

In the mean time I have included the coupon code for the 10 Euro free chip below:"

Great it's resolved i can keep playing here

Won 75eur from 10 eur vip chip and i have now waited 40hours for it -.-
They supposed to have this same day pay out, but all i get for an answer is this:
"we are doing the best that we can to process all of our pending withdrawal in time.

We had more than 100 winners from the VIP chips."
Ok i understand if they have many winners, but that wait time is almost double the max supposed to be...

Tenhoku can you confirm you got paid?

Ahh sorry. Forgot to update. Yes i got my withdrawal even though it took 48h+ , but still was very happy..
It was a VIP chip and like they said there were hundreds of winners for that chip, so i understand. And also i think they pay first players who won by depositing.

schnuggi said: I don´t recommend this casino. On the 12th of june I made a payout request for €10000,00. For about 6 days I got no message from them. I wrote an email and got following answer from Henry:
Hi Thomas
Congratulations on your win, in order to verify your account we would need you to complete the following steps:
1.    Send us a legible copy of your photo ID
2.    Also send us a recent utility bill showing the address registered on your account
Once we have these documents we will be able to pass them to our account team to verify your account.
Kind Regards
Henry
My account was verified before, but I sent it again-for some months I was a VIP player as well
On the 23rd I got the last message from them as following:
Hi Thomas
Thanks for your email
We have just checked your account and we could see that your documents have been checked and passed to our risk team.
A member of our team will be in touch as soon as possible
Meanwhile, if you need anything else please get in touch.
Kind Regards
Henry
On monday the 27th I tried to log in but my account was closed - I never got any message about it, so I asked the livechat on their site wher i was told, that he is not sure about it, but he thinks that I have multiple accounts - but he is not sure !?!
I play for over 15 years onlin casinos and never did break their rules - and when I registrate, I always ask live chat if everything is ok with my account - so I did at inetbet.eu as well, and "Antonio" told me, that everything is fine with my account.
Last but not letast I opened a PAB at casionomeister wher I was told, that the decision of inetbet is fair - wow, I never did see anything nor I didn´t receive any message, and this is fair ? Following a copy from Max:
Hello,
As you know I've been investigating your complaint against iNetBet.eu.
The casino isn't going to pay you because you have been linked to
multiple other player accounts. Based on the evidence I have seen their
decision against you is fair and reasonable.
Your PAB is closed and you have been banned from Casinomeister for PAB
fraud.
Goodbye.
Regards,
Max Drayman
...so the result of my gaming experience with inetbet.eu is that I lost money - because all my money I lost they keep and I´m banned at casinomeister.

On the 12th of june I made a payout request for €10000,00. For about 6 days I didn´t get a  message from them. I wrote an email and got following answer from Henry:
Hi Thomas
Congratulations on your win, in order to verify your account we would need you to complete the following steps:
1.    Send us a legible copy of your photo ID
2.    Also send us a recent utility bill showing the address registered on your account
Once we have these documents we will be able to pass them to our account team to verify your account.
Kind Regards
Henry
My account was verified before, but I sent it again-for some months I was a VIP player as well
On the 23rd I got the last message from them as following:
Hi Thomas
Thanks for your email
We have just checked your account and we could see that your documents have been checked and passed to our risk team.
A member of our team will be in touch as soon as possible
Meanwhile, if you need anything else please get in touch.
Kind Regards
Henry
On monday the 27th I tried to log in but my account was closed - I did not get any message about it, so I asked the livechat on their site where I was told, that he is not sure about it, but he thinks that I have multiple accounts - but he is not sure !?!
I play for over 15 years online casinos and never did break their rules - and when I do registrate, I always ask live chat if everything is ok with my account - so I did at inetbet.eu as well, and "Antonio" told me, that everything is fine with my account.
Last but not least I opened a PAB at casionomeister where I was told, that the decision of inetbet is fair because I have multiple accounts- wow, I never did see anything nor I didn´t receive any message, and this is fair ? Following a copy from Max:
Hello,
As you know I've been investigating your complaint against iNetBet.eu.
The casino isn't going to pay you because you have been linked to
multiple other player accounts. Based on the evidence I have seen their
decision against you is fair and reasonable.
Your PAB is closed and you have been banned from Casinomeister for PAB
fraud.
Goodbye.
Regards,
Max Drayman
.....what does mean: "....you have been linked to multiple other player accounts..."?
...so the result of my gaming experience with inetbet.eu is that I lost money - because all my money I lost the casino will keep and I´m banned at casinomeister.

Whooooooa that sounds so unfortunate, but i do understand about when you stated that you verified yourself prior to this withdrawal and that you usually do this with all the casino's you sign up at, because I do exactly the same thing to avoid delays in my withdrawals and so the casino doesn't try to come up with an excuse not to pay out. Ive been playing online for 8 years now and have learned so much, the way this rep has been communicating with you, sounds like every rep who just doesn't want to pay out large sums of money to players, its like a common practice for them, your story is not the first I have read here on LCB, but I would say, that you have come to right place, because the admins here are so great, they help people with allsorts of issues, they have a good reputation here. I do hope that you get this matter sorted, keep us updated and goodluck with it all.

Hi schnuggi,

The rep has been notified and hope he'll get back to us shortly. Could you please PM me your casino username.

Thank you.

We'll be in touch.

Best regards.

Hi schnuggi,

As you noted in your post we have rules against creating multiple accounts. As you have created five accounts in the casino with five different identities we were unable to pay the win.

Regards
Tom