El Dorado Casino

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Last post made 5 years ago by Pressarions
El Dorado Casino

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  • Sydney wrote:

    Hello Pressarions,

    We're glad to hear that. Thanks for letting us know.



    Look! April 14 unblocked account, and when I won again April 15 blocked account. Now the casino manager came up with some insults of casino support and threats, and also that I asked for a 30 euro bonus.
    This is a lie!!!!

  • Hello Pressarions,

    We still haven't received any evidence from the Casino Representative. We've sent him another reminder email.

  • If there is evidence of all the listed words of the representative, then why not immediately convey them. Or another 1-2 months to wait?

  • HI Pressarions,

    We're still waiting for their response regarding the evidence. Keep you posted. 

  • Tania wrote:

    We're still waiting for their response regarding the evidence. Keep you posted. 


    Evidence should have been provided immediately. But the representative of the casino decided that his words would be enough.

  • Casino representative i'm waiting for evidence

  • Hello Pressarions,

    We still haven't received any evidence from the casino. We've sent him another reminder email.

  • Another week has passed. No evidence!


  • And what is the evidence? I won 30 euros and you blocked my account. Then he wrote complaints to the forums.


  • Where is the proof that I requested a 30 euro bonus and casino support insults

  • El Dorado Casino wrote:

    Hello Pressarions, first of all I would say sorry for the delay, finally we were able to log in after various attempts, and we see that the discussion in the forum has gone a long way.

    It is great to have this opportunity inside Latest Casino Bonuses' forums to have such an approach with our lovely visitors and also with the ones who do not abide to the regulations stated by the casino, it is great too to let everybody who is interested in the topic to take a look about all the particular situations and discussions.

    In your particular situation the first episode of your problem was due to the lack of transparency of your documents and the fact that you were actually in a SUSPICIOUS state inside the casino, our demands for clarification never were answered.

    That is why, by protocol, we have to delay the transactions in order to make the verifications necessary to ensure the well being of all our players and our platform.

    Due to this short delay of a couple hours you started threatening the page with making complaints in various forums you also used the situation to ask for an extra of 30 Euros bonuses.

    You threatened our client support crew, insulting them and using a pretty indecent language.

    Whats why after a deliberation we decided that as we state in our regulations and as the owner of the admission rights of ElDorado Casino to expel you sir from our players list after giving you the entire payment you have accumulated into your account.

    And regarding any bonuses who were left active before being blocked, they will be all canceled and the balance will be corrected.

    All of which is stated into this forum response can be easily supported with the data we have.


    Dear representative! Please provide evidence written in this post.


    I also ask you to unblock my account and return the prizes won in the contests 80 euros with the wager x10 and 250 free spins. I posted all the screenshots above!

    3.2/ 5

  • Sydney wrote:

    Hello Pressarions,

    We still haven't received any evidence from the casino. We've sent him another reminder email.


    The casino provided evidence. What do you think I broke the rules?

  • Hello Pressarions,

    The evidence provided by the casino here in this thread doesn't support their claims. We'll send them another email and ask them to provide the evidence for everything that stated.


  • a month passed, the casino representative did not provide evidence. Blacklisted is a casino

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