Hello Pressarions, first of all I would say sorry for the delay, finally we were able to log in after various attempts, and we see that the discussion in the forum has gone a long way.
It is great to have this opportunity inside Latest Casino Bonuses' forums to have such an approach with our lovely visitors and also with the ones who do not abide to the regulations stated by the casino, it is great too to let everybody who is interested in the topic to take a look about all the particular situations and discussions.
In your particular situation the first episode of your problem was due to the lack of transparency of your documents and the fact that you were actually in a SUSPICIOUS state inside the casino, our demands for clarification never were answered.
That is why, by protocol, we have to delay the transactions in order to make the verifications necessary to ensure the well being of all our players and our platform.
Due to this short delay of a couple hours you started threatening the page with making complaints in various forums you also used the situation to ask for an extra of 30 Euros bonuses.
You threatened our client support crew, insulting them and using a pretty indecent language.
Whats why after a deliberation we decided that as we state in our regulations and as the owner of the admission rights of ElDorado Casino to expel you sir from our players list after giving you the entire payment you have accumulated into your account.
And regarding any bonuses who were left active before being blocked, they will be all canceled and the balance will be corrected.
All of which is stated into this forum response can be easily supported with the data we have.
Share on
Twitter
Facebook
Delicious
Reddit
Copy Page URL