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Hi Barsik, 

I don't want to go into too much detail on a public forum. As was explained to you via live chat that we need a proof of address document in English. This is what is missing to clear your account. 

Regards, 
Mr Sloto

good afternoon dear forum  sent a document in English

invite a representative let him confirm receipt of the document and the time when they will process the withdrawal of money

I am waiting for a response from the representative

Great. The casino will get back to you as soon as the documents have been verified. Hope everything will be fine this time. 

good afternoon dear forum,My last document was checked and approved yesterday ,but the casino is still did not process my withdrawal of money ,although a casino representative wrote as soon as we receive your last document and approve it they will immediately withdraw money

We are waiting for a representative to answer

Hello sloto rep, hope you are well. My name is Jay Darguzas slotocash username: darguzas1,  I need some assistance with withdrawing from my slotocash account. This will be my first withdraw from them and have already emailed them multiple times with no response. If you need I can share with you whatever info you need. First they needed a better proof of address next they needed a better picture of me holding my driver's license. Now it's just radio silence... Any help will be greatly appreciated. Please let me know whatever other info you might need. Thank you for your time. JD

Hi Jay Darguzas,

The casino rep will be notified. We'll keep you posted. 

Hi Jay Darguzas, 

I can see an email was sent asking for further identification, please let me know if you did not receive it and I will pm you the details. 

Regards, 

Mr Sloto

Hello, thanks for getting back to me so soon. I have only had contact from slotocash via their online chat but have complied with every request including retaking myself holding a photo i.d. and getting a utility bill with the same address as my credit card. If you don't mind I would love to see what email you have. For some reason I can't seem to get anyone over there to reply back to mine... Please forward whatever you can to [email protected] and/ or the email I already have linked to slotocash. Thank you tremendously for your time and efforts.

This seems to be the normal response from the casino delay delay.  I just need someone to approve my documents so I can make a withdraw of  my winnings.  You have my telephone number and email.   I need someone to help.  The direct contact with rep isn't moving things along. 

Hi Jay, 

I have sent you a PM with the request for further identification. 

Regards, 

Mr Sloto