BetOnline, Sports Betting, Wild Casino, Super Slots, TigerGaming, HighRoller, PayDay Casino Support and Complaints Thread

Hello Vonzzzilla,

The casino informed us that your case has been resolved. Could you please confirm this? 

Hello Vonzzzilla,

Can you please provide us with an update regarding your case?

Thank you.

Hello Luxich Bastards,

We will close your complaint due to the inactivity of the submitter.

Hello Vonzzzilla,

We will close this complaint due to inactivity of the submitter.

Basically, i agreed to accept a couple hundred dollars in exchange for the lost bonus rounds. Obviously I hit something big with those bonus spins and rhe casino would know that because the win is calculated instantly during the base game. If i didn't hit big i wouldn't not have been offered $200 and they would never have tried to bait and switch me with the original $60 that was supposed to just be some free play to tithe me over while i wait in support to get back to me on the Gemhalla bonus rounds i never got to play or benefit from. So likely hit. Im not pleased with the outcome because why did Betonline.ag keep it a secret from me? Why not disclose the game log so i could personally verify?. It just doesn't add up. So why did i choose to settle with them for a few $100 ??? Because they have all the leverage and they obviously were not playing fair from the beginning...so why would they own up and pay me a huge win (if that is what it was) when they were doing just fine denying me of it? They wouldn't, of course. I think their web traffic has diminished substantially over then past year or two and my incident adds to the narrative. They also told me, when i was up $5,000 that i would have to wait 2 weeks to cash out. My true honest opinion, don't play here. 

Hello Vonzzzilla,

Thanks a lot for sharing your thoughts with us.

We're relieved that this has been resolved somehow.

Regards,

I thought I would provide some update regarding my ongoing experience with Betonline.ag. I had a complaint a while back regarding the game Gemhalla and a $20 bet triggered bonus that I lost due to being bumped from the game. I was quite unhappy with the resolution they offered; however, in spite of my frustrating experience I did continue to play on the site. Since that mess back in early January I have had two really big winning days at Betonline.ag. The first was for +$5,000 and today I just hit for +$2,000. The first post debacle win was virtually all on the game Gemhalla, and for the record, they paid me out in less than 2 hours (In the withdrawal section it said "up to 24 hours", so that was a pleasant surprise. Today, I hit on Merge Up an d Gemhalla with a little The Titans. Just submitted my withdrawal.

What I want to convey from my experience is that its probably worth giving a large, reputable online casino with a 15 or 20 year history, the benefit of the doubt. I have immensely enjoyed playing at Betonline.ag and I will continue to play there into the future. I recommend you do as well. Thanks.

Von Zzzilla

P.S. This post was the my own thoughts and motivated by my own desire to post. Plain and simple. If your tired of wondering will you get paid, etc. STOP playing at Cookie_The_Clown_Casino.BFE and play a site you can have some confidence in, like Betonline.ag.

Welcome I know that wild casino and super slots lack on player appreciation I stop playing on those to web sights simply cause I not longer receive bonuses or free spins even after depositing and loosing 500$ +

Hello Vonzzzilla,

Thanks for the update!

We appreciate your feedback.

a friend of mine sent me a forwarded email today with a promo code for blackjack on the poker side of BoL..... i make 10x as many deposits as he does, my vip level is diamond 2..... his is platinum 1 or 2.....

Just curious, not that big of a deal, why did he get the code and not me? in fact, he got the same one on sportsbetting.ag and bol

Hi CrimsonX,

Have you tried contacting their support team? Have they provided you with any explanation?

Please advise which casino you're referring to?