CAMPEONBET, EvoBet, Svenbet Casino, CampeonUK, Evoreels, Svenreels, Svenplay, Sons Of Slots, Lapilanders, Casino Support and Complaints Thread

Hello Campeon,

i have sent you several emails and you continue to ignore me.

please reply and please also upload the proof whereby you informed me that you incurred administration expense for my official complaint to the authorities for over 30% of my deposits.

this is a copy of the email you sent me on 21st May.

’quote’

Amount(s) got deducted regarding;

12.11 Company reserves the right to close down existing accounts without explanation. In this event, or in the event of an account closure by a customer the gull balance will be paid out unless any fraudulent (e.g. Arbitrage, Bonus Abuse, etc.) behavior is suspected. In case of fraudulent behavior, winnings will be voided and deposits will be refunded after we deduct the corresponding administrative and transaction fees and any fees that Company is obliged to pay to the competent authorities due to a customer’s complaint. Company also reserves the right to report to the appropriate authorities, if any customer is involved in any form of suspected fraudulent behavior.

‘Unquote’

i have asked you 20 times to send me the proof of this mystery complaint of mine to the authorities but as usual you ignore me

please have the decency to reply and clarify the above to me and also LCB.

thanks,

wizard1

It does not fit in the head .... How can you treat people who trusted and deposited their money, sent their personal documents ?! How much more? How many more will we meet ?!  Svenbet tastes of bread bought for our money ???   No more Svenbet, Evobet and Campeonbet .... never again !!!!    Each of us will fight ... even to feel better ....    Regrets of words ... pity of nerves ...   In my country, it is said: "The karma comes back"

Dear @blablabla88, @Wizard1, @Elka,

Thank you once again for your replies.

Please feel free to share the total amount of emails you have sent to our customer support and also the emails that we have sent you regarding your cases, explaing everything in detail and the terms that our actions were based on.

We are sorry that you will never be satisfied by our replies.

Apart from that, we also replied to you on this thread several times and we have also replied to our regulator for some of you regarding your cases.

We are a regulated online casino and we follow the instructions of our regulator.

You can keep replying on this thread as long as you wish, however as you can understand for us your cases are considered closed, having advised also our regulatory authorities.

We wish you a nice day.

Best regards,

CampeonCasino

Hello Campeon,

Please stop diverting from my simple question and kindly send me the proof either here or via email regarding your statement that you have incurred expenses due to my official complaint to the regulator in Curaçao.

My request is a very simple one so please send me the info...:I’ve asked you many times now and you ignore my simple request.

For me it’s fine for you to reply here or directly to my email as long as you prove your case because each time I contact you you say that you have explained the situation and that my case is closed and this is very far from the truth

Thanks

Wizard1

Hello Campeon,

How can my case be closed ?

You have confirmed to me that you have euro 1015.82 that is mine and that you have agreed to send me this money if I accept to close my complaints with your companies.

I have informed you many times that I will not accept your threat and that I will be taking all the necessary action that I deem necessary to get back the full euro 2636.00 that your companies have stolen from me without a single valid reason.

Campeon, you and your owners should be thoroughly ashamed how you have treated me and all the others who are faced with similar situation.

Thanks & have a nice day too,

Wizard1

Dear @Wizard,

Please take all the necessary actions you deem necessary.

We have proven and explained everything that needed to be proven and explained numerous times.

FOR US and only for us of course, this case is closed.

Regards,

CampeonCasino

Dear Campeon,

Okay, continue with your blatant lies.

You refuse to comply with my request and repeat the same thing over and over with no concrete answer. It’s like talking to the wall.

One fine day all this stealing money from me and many others and all your lies to me and many others will come back to you.

I will continue with the MGA but I have no doubt in my mind that you will not get this license, no chance. You stated that you would get it in June, we are in July now. I’m following the status every day with the MGA  and will upload it on this site once I have a final clarification and I will then be able to proceed with the necessary action against your ceo on a personal level and others who I know visit Malta very often.

Wizard1

Campeonbet You close every case that is not convenient for you ... without any explanation ...
I still have not received an answer to my request ...
This answer simply belongs to me ... why should I let go?
Why is each of us in this losing position?
Each of us is fighting for our money, which you know exactly that we belong ...
 Show me the exact proof and then close my case ... I understand that you have a problem with it, because such proof simply does not exist ...

   I am waiting for a response...

Dear @Elka,

You case especially is the one that we closed after providing you and everyone else that asked about it, all the necessary information regarding the extensive use of VPN during your gaming sessions.

It was you alone that admitted using these specific IPs on one of your emails.

Feel free to share with the rest of LCB users the email that you are admitting the use of these specific IPs and also inform them about the result of your complaint to our regulator in Curacao.

In anyway, we understand that no matter what info we will provide you, you will never be satisfied, however that is what regulators are for and therefore once again we consider your case closed.

Regards,

CampeonCasino

Hello Campeon,

Can you publish here the result and file reference number of the so called complaint that you claim I made to the regulator in Curaçao resulting in you incurring administration expenses of 30% of my deposits ?

Ive asked you for this info many times above and also via email but you ignore it each time.

Please send the preof

 Wizard

Dear @Wizard,

Please take all the necessary actions you deem necessary.

We have proven and explained everything that needed to be proven and explained numerous times.

FOR US and only for us of course, this case is closed.

Regards,

CampeonCasino

Hello Campeon,

NO you haven’t and you know it. You reply with nonsense each time.

Please let me know how I can contact the regulator in Curaçao and copy Campeon to ask them for details of my so called mystery complaint that you state I made and once they reply to me I will publish their reply over here.

Thanks

Wizard

Campeonbet will be happy to publish an email sent to your licensing authority. I have nothing to hide, unlike you, because you still do not want to publish evidence about the alleged use of VPN ... which I am still waiting for.
And the fact is that Curacao Egaminig rejected my complaint, as did other players who complained there ... They never helped anyone ...
I will continue to fight, you can not stop me ...
I am waiting for a response.

Well said Elka.
I have spent a lot of money on lawyer fees and I was told that Curaçao regulators will not help anyone.

LCB also cannot assist us as they are also fooled by Campeon’s dirty tactics and lies.

Watch this video of the owner of Campeon....its all a lie because they don’t care about their customers, they just want to steal people’s money and they get satisfaction from it. I have tried to contact the owner of Campeon 1000 times but he never replies contrary to what he says in this sad interview.

https://youtu.be/61fxIRz8ClQ

The advice I was given was to stay away from betting companies who have the same license as Campeon’s companies. This could all change if they get the MGA license but who knows what will happen, it’s still not clear but we will know the truth soon enough.

Campeon are treating us very badly and they think we are fools and the truth will all come out eventually, this is a fact.

Take care
Wizard1

Hi Campeon, 

So you are taking the easy way again ? Just ignoring our questions and requests ?

You have NEVER told me the exact reasons for stealing my money, nor blocking my account, nor deleting my betting history.

Why can't you share them ? What are you hiding ?

Jeroen

Below I will publish a report in which there is everything, information that my IP address does not use VPN.
Camponbet, take a look and let me know ...

Hi could u help me in finding where is my withdrawal from Oct 2018? Evobet doesn’t respond to my emails

Lucky you Samatto. <name removed by admin Sydney> and Campeon are feeling generous maybe cos it’s friday

To all, no news from the MGA. I have asked again and again for an update on the situation re the MGA license for Campeon and and will send feedback once I have it. In my eyes something is seriously wrong and it’s very concerning and I’m losing faith in the justice system and maybe LCB can do something about it. Let’s see

Perhaps it would be worth conducting an interview and making a short film about complaints about Campeonbet partners? Focus on players who have won money and never got it ??
No, in the end this movie would have no end ... hehe ...
Camponbet, start answering our requests ... because later you will run out of time ...
Note how someone new comes constantly with a question about his money ... "Where are they?"
It's already funny ...

Hello SK12345,

Could you please send me your casino username in PM inbox and we'll contact the Casino Representative regarding your withdrawal issue.

Totally agree with you Elka, it’s like a mystery movie but one fine day Campeon and their owners will be proven to be a scam organisation and they will suffer for their wrongdoings.

Campeon are experts at proving themselves with no proof and only lies and case is closed and more, they are such a sad organisation and LCB and the public will find out soon enough.

Take care

Campeonbet, once again, please provide me with accurate evidence regarding the alleged use of VPN.     The accusation must be confirmed by evidence that must be detailed, it is your duty to the player.

They think they have the right to take money on a suspicion. Also they don't feel te need to share or explane this suspicion.

Dear SK12345,

Kindly send us your username and userID on private message and we will update you accordingly.

Best regards,

CampeonCasino

Lcb, please help ...
Please, convince Campeonbet to solve my case ...
   It can not last forever ...
    I am accused of using VPN, so Campeonbet must prove it to me.
   When I wanted to withdraw my winnings, according to the casino, I use VPN, but I do not use VPN to make deposits.
   Therefore, I am asking for detailed evidence.

CampeonBet, 

I have been accused of bonus fraud or betting with a group of people.

Well accused, that is what their suspicion is. You can't even tell me what bets or what theire suspicion is exactly.

I am also asking for evidence. What did i do exactly ?

Jeroen

( 39 days that you guys took my money)

Dear Elka,

We kindly ask you to check the post YOU, ON YOUR OWN made on this thread on at June 17, 2019, 13:49:12 and also please share with us on this thread the reply from our regulator about your complaint.

Kind regards,

CampeonCasino

Dear Jeroen,

Kindly share with us on this thread the results of all the complaints you made to all the different authorities and forums.

Maybe it is not only us that share the same way of thinking about your case.

CampeonCasino

This is not a detailed proof of the use of VPN ... I am asking for detailed evidence all the time. Your employee on live chat confirmed that my account is active, confirmed that it is not limited and I can make deposits and use your casino, so you show me when I used VPN ??? You sent me only that I used two IP addresses, different addresses, which one is home Internet WI-FI, the other is the Internet, which I have in my subscription T-mobile. Your rules do not say anything about using one IP. I have not broken the rules.    I declare that from today on every website I will describe how you treat your players.    How do you rob people of money. MGA is also informed, I will write everywhere.

Your licensing authority has never helped anyone !!! You are one group that already bets players to lose. I demand my money !!! You took them without a reason !!!   My IP addresses are not private. You know about this very much !!! I will not stop fighting until I get my money back.

Hi Campeon

I see you are able to reply here from time to time. Why do you keep ignoring the real content in your replies ? Why can't you answer my questions about the case ?

You took € 240, the least you can do is tell me why. Why can't you tell me why you took my money in the first place ? What is the secret ? What are you hiding ?

You have a suspicion on Bonus-fraude or that i am in some kind of betting group. What is the suspicion ? bonus fraud or a betting group ? or both ? What bet or bets ? What group of people ?

Yes i crossed a line by trying to contact the CEO’s and the head of customer service on Facebook. And after they did not reply, i tried to reach out to 3 relatives.

It was a respectfully typed message, just explaining the case and asking for a way to get in contact with you guys. I did not threaten anyone, i did not stalk, i did not use abussive language.

But all this was 3 weeks after my money was taken and my accounts were blocked.  I had been ignored for weeks ! My hands were tied. I apologized multiple times for my (re-) action, i also apologized to them personally. No harm was done, can we please move on ?

My deseperate reaction does not give you guys an excuse, and definately not the right to keep my money. 

It is entirely unrelevant.

Here is an extreme example:

If some guy steals your bike, does that gives you the right to break in to his house and steal his TV ? No ofcourse it doesn't. But if you do, does that give them the right to keep your bike ? I don't think so.

It’s not like you can decide that the penalty for contacting you by Facebook is € 240 exactly. It makes no sense.

You could or maybe should report me to the police or other authorites for my actions. I am not sure one message is considered stalking. I am not sure my civilized, non-violent and non-threatening way is considered harassment. But maybe i overstepped on some privacy law? Maybe the authorities will fine me, maybe even more than the € 240-,. It still does not change the fact that these are still seperate cases.

 Also you guys told me in hindsight  that you were : 

‘happy to help out and you were willing to refund the ammount, if i did not use Facebook to get in contact with you guys'.

 Are the reasons for your suspicion so doubtfull that you could have just refunded it ? Is that why you can’t tell me the reasons ? (if there is a reason at all)

And what did you do in the first 3 weeks to help out ? I e-mailed you dozens of times without any response. You guys actually decide to block me at SvenBet and when i tried to connect the live chat at Campeon-Bet you blocked me there aswell.

Let’s be honest, that is not helpfull at all !

It seems you were never willing to help me, nor refund the ammount.

If you were, why aren’t you anymore ? What changed ? I apologized multiple times. Those people received ONE message, no harm was done.

What can i do to discuss my case ? I am looking for a solution.

I am getting tired of this, i am sure you guys are too.

Let’s just start over and talk about the case, we are all adults here.

I’ll send you guys an E-mail, i hope we can get talk it over. Or you may reply here.

Thanks,

Jeroen

*And do you mean CasinoGuru in your reply?

I looked at their site, they gave SvenBet a Bad Reputation and 3,9 out of 10. I don’t think they are a fan of your way of dealing things. However they just decided to investigate my reactions to you in stead of the casino for some reason. I have been in contact with CasinoGuru afterwards but they can not do anything untill they have a response from the Gambling Authority in Curacao.

Campeonbet, finally start responding to our requests and stop treating us this way. You must confirm the accusation with evidence, you have not proven anything to anyone. You know exactly that you are wrong, you are trying to do something, but it does not work at all. You only confirm that you are not honest. It's your duty to players. We are waiting for evidence .... We are waiting for our money.

This is the email you wanted .... now it's your turn. I am waiting. Prove to me that these IP addresses are used VPN ...

Hi all,

Campeon and their ceo <name removed by moderator Sydney> will very very soon find out their fate with all their unbelievable lies and stealing our money.

Once the situation is 100% clarified I will upload all the details here and then I am curious to see the reaction/support from LCB because they clearly know about all the many problems with Campeon and <name removed by moderator Sydney> and they let them try to get away with it. It’s very amateurish and very shameful all over and will end up in a very embarrassing situation for these bad people.

Wizard1

It does not fit in the head ... !!! how can you treat people like that ?? !!    Camponbet accusing someone of blame, you must prove it !!!    You are covering yourself with your authority which issued you with a license .... after all, you are doing what you want with people !!!    You're stealing every day in the same way.     You take money and run away! No explanation!    Let someone finally take care of it !!

Campeonbet, I am asking you once again for evidence, detailed evidence regarding the alleged use of VPN. It's your duty to me. I have been charged, so you must prove it to me. Your policy says nothing about the prohibition of using two IP addresses, these addresses are separate. One of them is the IP address of the T-Mobile mobile network, and the other is the wireless Internet WI-FI in my home in Poland. As you can see, none of these IP addresses uses the VPN, which you proved by sending an ID. These addresses are in Poland, because I live here. They are easy to detect.  LCB, please take care of my case. Thank you and I am waiting for an answer. Elka.

@campeonbet,

Today I sent you a pm with the info you were requiring.

Here a liitle reminder of my issue:

You took out all my winnings (€181), with vague acussations of cheating, of course without giving any proof of that. Ok, it's your fucking casino, I don't agree, I think what you do is illegal, but it's ok, it's your casino, it's your bonus,  and you do whatever the fuck you want with it, right?

But how can you explain here to all our fellow colleagues from @lcb and the rest of the people who are reading these posts that also you never gave me my deposit back? You can argue a lot of bullshit about my winnings, but what can you say about not returning the €100 I deposited?, you basically stole the money I deposited in your website.

I don't know why I keep wasting my time, you are going to say the same bullshit you told me by email (those nice days where you were still answering my emails).

But whatever you say, I dare you to answer here in public these 2 questions:

1. Can you show here any kind of proof of the cheating I was supoussed to be doing with your bonus?

2. Where is the money of my deposit (€100)? I ordered a withdrawal of the €100 you left in my account like 2 months ago...

I just saw the video interview of LCB to Campeonbet, hahaha, it's supper funny, all this bullshit about the care about the customers and shit, all the pretentious questions... my god.

We all start to know that the only reason your bussines it's growing it's because you are stealing the money to a huge proportion of your customers, with the protection of the shitty Curazao Gambling License (Remember kids, best to burn your money than sending any single euro to any bookie validated by this Banana Republic called Curazao), and with the promotion of sites like LCB, that does interviews and give visibility and credibility to scammers like you.

What a suprise, another victim. 

I have no idea how they are getting away with this. 

They are just criminals.

Dear @elpurris camaron,

Your withdrawal request has been processed.

Kind regards,

CampeonCasino

How about the rest of us ? 

Those same exact vague acussations of cheating and yes obvious without any proof of that.

It's like i am reading about my own case. 

Is this becoming a standard method within the CampeonBet ?

I also think this is criminal.

And, i also dare you to answer 2 questions here in public in stead of your shitty bla bla answers in the e-mail and hiding int he victim role:

1. Can you show here any kind of proof of the cheating I was suppussed to be doing with your bonus? Or show me any kind of proof dat i was in some sort of betting group ?

2. Where is my € 240 and what gives you the right to just take it from me ?

And what about my $ 9,000 Campeonbet? When will you give me back my money that you took away from me without explanation?

Dear @Campeonbet,

What do you mean with processed? Because I never got this money... Maybe you forgot my money in the same place you keep the answers to the questions I made to you, let me help you remember:

1. Can you publish here any proof of my cheating? Would be awesome for me to discover how to do this 

2. Where is my €100 deposit? According to you it's processed, but I don't see any money from you in my account.

Would be also great to listen what kind of excuse you have to justify the fact that a withdrawal order in your website is taking more than 2 months to be processed. But maybe is too much asking... Right?

Dear @elpurris camaron,

It is a bank transfer, it usually takes one or two working days to show to your account.

We would love to see your confirmation on this thread  that you received the funds.

Best regards,

CampeonCasino

Dear Campeon, Where is the proof of my cheating and your so called administration expenses and what are you going to do with all my deposits in Evobet and Svenbet of euro 1750.00 let alone my winnings of euro 900.00 approx. Thanks Wizard1

And once again CampeonBet decides to avoid all real case content. 

Just keep pretending you don't read them when you don't have the answers ?

Man up !!

You f*cked us all over, the least you can do is tell us why !!!

Dear @Campeonbet,

I'll be very happy to confirm that you returned half of the money you stole to me as soon as you answer me my questions:

1. Can you publish here any proof of my cheating? Would be awesome for me to discover how to do this

2. Why you ignore me withdrawal requests during 2 months till I publish it in this forum?

How is it that on other sites Campeonbet is blacklisted, and on other sites such a high score ?!     This high score is probably behind the massive scale of theft on its clients ....    Bravo Campeonbet, you can do the best !!!      If you think that you will stop me by silence ... you are wrong ...      In each forum, where I can describe my story with detailed details.      Media is the "second God" let people see and let them decide for themselves whether to pay you $ 1.