CLOSED: 1X2Plus.com

Hello All!

I'm Leo and will be your 1X2Plus Online Casino Rep, we offer Netent and Portomaso/Wirex games in the casino area. We also offer sportsbetting (sportsbook-live betting-virtual games).

Please feel free to contact me if you have any queries.

Cheers!   

Welcome to the Forum ! I've seen your casino in the new casino section on the LCB front page and popped into your casino for a look around , I look foward to trying you guys out some time 

Welcome Leo 

Welcome to the forum:) Thanks for being available for our fantastic members!

Thanks all guys!

Please feel free to provide any kind of useful feedback (positive or negative) 

Welcome 1x2Plus! Just few days ago I played at your casino. Good to have you here!

Player: ExpertenAG

Hello, I would like to make a withdrawal, but unfortunately I can not select a payment method. What do I have to do now?
Enclosed I send you with my documents for verification.

3 days waiting for skrill withdrawal, I didn't even get any emails yet. Does this site even pays? 

Please private message me your caisno username.

oh i wanted 2 play there but good i first checked my favorite lcb first for now
good luck and hope everythings going to be fine.

Hello Leo! Welcome on board! We are more than glad having you in our Forum.

Wish you good and enjoyable work. 

For what I saw there are no pending withdrawals in your name, could you please confirm?

If you have any other question please don't hesitate to contact us via email or here in the forum.

Thanks
Best Regards

Hello,

could you please provide (in a private message) your username in order to check the status of your withdrawal?

Thanks
Best Regards

Thanks but I got it already. I just didin't expect that skrill withdrawal can take so long. 

I have sent a PM to you 1x2Plus, I am still waiting for a reply, because right now none of the games work for me and your casino support is ignoring my messages. Please help me out, this is super frustrating.

Hello Barebones.

I understand your frustration but please wait till tomorrow since it's weekend that's probably the reason you haven't got the response yet. Please be more patient and everything will be sorted out soon.

Regards,
Melissa

Hi MelissaN. Sure, I can be patient and I apologize if it seemed otherwise. I have received an aswer from support just to send them screenshots, after I did that, there is no further reply. The thing is that this problem has occured for 3rd day (and in my first playtime at their casino as well) so I just don't know what to do.

Hello Barebones! I'm really sorry you feel that way. Can you please tell me exactly what seems to be the issue with the casino and I'll contact a casino rep and try to sort it out?
Please PM me your casino username and I'll send them a message.

Hope everything will be sorted out.

Rep is notified.
Thank you very much for your patience.

Best regards!

I'm still waiting for the reply from the rep.

Thank you very much for your patience Barebones.

Best regards.

My problem is that none of the games work. I have provided support with these screenshots that show the message I get all the time, no matter which browser I use. I have around 11€ balance and whenever I try to play, this comes up. Support hasn't answered to me ever since I provided them with screenshots.

I guess I managed to figure out this for myself, I had to make a bet with 0.01€ per spin and after that I could actually play.. but I figured this out by myself and I find this very odd and the fact that support didn't respond thus far was disappointing. Thank you for helping, MelissaN!

That's good news Barebones.I'm glad you can play now.
I'm sorry I couldn't help. I haven't got the reply yet but still I'll keep on contacting the rep.
I'm sorry it was so frustrating for you but fortunately everything went well in the end.
Hope you won't have any further problems.

Best regards.

Well, I requested withdrawal, got email:

Amount: 239.49 EUR

Status: COMPLETED

2 days ago and there is still no cash in my skrill account, no answer from support either.  Damn, this casino.... 

Hello Sommi,

I'm going to let the casino rep know to check what's the issue with your cashout. Could you please PM me your casino account?

Best regards.

Hello,
the payment department is checking the withdrawal status and get back to you probably on Monday.

Thanks

Okey, my problem got fixed itself already  I got another "withdrawal request confirmation" email - actually the same one I got recently just with different time - and this time I actually got paid. 

Happy to hear that Sommi. I also had two withdrawals at this place and both got to my wallet in less than 2 days. The only thing I would hope for them to improve is support, the fastness and friednliness, otherwise my last technical problem didn't appear in my last session.

Good morning guys (Sommi - barebones),

we are doing our best in order to have nothing in pending and all working.

We will improve our support department as well, thanks for your feedback.

Enjoy playing on 1x2plus.com

Best Regards

Hi 1x2 Plsu casino. I've already emailed your support and wrote you a PM. I requested a cashout on 27th march and it still is pending.. Why it takes so long if it is a withdrawal to ewallet? The first few times I had them in a  day..

Hello barebones, 

Could you please send me your casino username so that I can contact the casino rep to see what seems to be the issue with your payment?

Best regards.

Hello barebones,

as per my PM I forwarded the request to our support/payment department.

They will process your withdrawal soon.

THanks

Hello barebones,

everything should be sorted.

Enjoy while playing  [7][7][7]  [///]  [|||]  on 1x2plus.com

Cheers!

Yes I received my withdrawal today, thank you!

Almost two months and i still didnot received any response from them and my account still blocked....

Hello
i am a player at this casino about a month,made several deposits and withdrawals.Last time on 29.03.2016 asked for withdraw 800 euro via skrill and they refused it.Contacted both casino support and casino rep. from here but got the same ansver:,,We really apologize for the delay but seems that there have been some technical issues that effected the transactions in your account, in view of this we are awaiting reply from the casino provider the transactions pertaining to your last winnings.

We hope to receive feedback soon and advise you accordingly.,,.
Now i am blocked at this casino,cant login.

Hi pisti0073,

Sorry to hear that. The casino rep will be notified. Could you please PM me your casino username?

Hope we'll get the response shortly.

We'll keep you posted.

Best regards.

Hi pisti0073 and MelissaN,

I'm checking the case with my internal departments and I will provide a feedback as soon as possible.

Thanks.

BR
1X2plus

I think something is wrong with this casino.They dont answer,not paying,blocked account...be careful guys with them.

Hi pisti0073,

We have contacted the casino rep three times so far and we still don't have any updates regarding your issue. He's been contacted again so hope this time we'll hear from him. Thank you for your patience.

We'll keep you posted.

Best regards.

Hello pisti0073,

please note that we sent you a PM.

Thanks
1X2Plus

@pisti0073 - please let us know if this issue has been resolved.

helllo all, my name is Remigijus i from Lithuania- city is Klaipeda;)i am new casino player plase hellllp me:) this is new casino site?this casino havee free spinss or no deposit bonus?or this casino have god deposit bonus?let me know my peopels,thanks you verry much all informations:)and god i nice day:)

Casino has closed.