slotastic Warning! (Never heard rule)

Hey friends...
Check this chat from last night 

Please wait for a site operator to respond.
You are now chatting with 'Shane'
Shane: Welcome to our live chat service. My name is Shane; how may I assist you today?
u4eazz: hi Shane
Shane: Hi, how are you?
u4eazz: I want to ask for some free spins please for my unbelievable bad gameplay here today
Shane: I can certainly check on that for you.
Shane: Can you please hold while I look into your query?
u4eazz: please see my gameplay history
u4eazz: ok
Shane: Please provide your account login name so that I can better assist you.
u4eazz: minimalz
Shane: I was not able to locate an account with that username.
u4eazz: minimalzz
u4eazz: sorry
Shane: You're in an account class unable to receive free bonuses.
u4eazz: what the heck???
u4eazz: in that case
u4eazz: consider that it was my last deposit at Slotastic
u4eazz: seems fair,not?
Shane: I do understand, however we are not able to credit bonuses to some account classes.
Shane: You can still receive the cash back bonus but you're not currently eligible for a cash back.
u4eazz: haha...this is hilarious stupid
Shane: I'm sorry you feel that way.
u4eazz: you may close account if nothing free can be credited Shane
Shane: I have closed your account as you requested.
u4eazz: will write a review on casinoforums later on to protect other players about this never heard rules of account classes



Greetz

First I'd take your personal info out of the post.

This is just a complaint because you didn't get something for free. Then your going to "warn and protect the players" by posting.  Calm down and relax, it's no big deal that you can't get something for free.  There was no need to throw a tantrum and threaten them with posting at the forum.

Account classes? >:(

Yeah i agree with BMWSTCK. So u did not get the bonus, big deal. Hardly a warnign material. Also not  cool to threaten them to trash talk them at forums. Thats just wrong. Grow up.

i have to agree with the members above....my accounts are closed with this group because slotastic did not pay me when I won off the comp points, I had 2 pending cashouts one at grande vegas and the other one here. I closed my accounts at all 3 of their casinos. grand vegas paid me

Don't play at a casino if you get so mad after loosing! 1st thing- why should they give you something for free? Lost, didn't get the bonus so what, but now threatening just a man on live chat about bad talking on forums

I can agree with the comments above. There are only few casinos that give me free stuff, for example, Casumo almost never gives me anything except for 5 free spins once a month when a new game arrives. But that is not a reason to warn others. I was expecting some kind of rudeness from support, when I read the name of this thread, but the support was really polite to you and it's not his fault he couldn't give you any credits. Just don't play there, but threating someone definitely won't give you any credits there. I can understand you're upset, but if they can't credit something, they can't.

I do not like that casino and  i hate when i receive email that i receive free spins but i need dep,that is stupid and for example in winner casino  get 5 free almost every 2-3 weeks,and few time i withdraw after that 5 no deposit so i will deposit always before to casino where i get free spins,and in casino 21dukes get afterdep few time 25 euro ok in that casino is a litle big wager but i have fun