Am i out of line ? or are they out of line ? i got hung up on with this chat . It matters to me . Hey callmeshar. How may I help you?
callmeshar 08:45 am
hi is gabby available
Artur 08:45 am
Hey there
Unfortunately she is, not, can I be of assistance?
callmeshar 08:45 am
well maybe u can
if u take a look at my account u might be able to tell me why im still going through this
08:46 am
Dear yodeyode, Linda told me you contacted via live chat! Vegascasino.io is a different company so it's not possible to transfer VIP points over but you can still participate in our monthly VIP lotto, it's 75 BTC this month Please fill in your tickets here: https://bitcasino.io/raffle/vip-monthly-lotto Best of luck and please let me know if there is anything at all I can do for you. All the best, Cristina
Artur 08:47 am
Yes this is Vegascasino
callmeshar 08:47 am
i know that have u looked at my account notes
Artur 08:47 am
Please inform your username
callmeshar 08:48 am
callmeshar
Artur 08:48 am
One moment please
callmeshar 08:48 am
thank u
Artur 08:50 am
As I can see a note you are informed regarding VIP raffles, personal gifts et
etc*
callmeshar 08:51 am
can u tell me the my status with that
Artur 08:51 am
As I can see you have not reached VIP level yet
callmeshar 08:52 am
i am supposed to be vip now
ive already established that with gabby
Artur 08:52 am
As I can see per your account, unfortunately you are not a VIP just yet
callmeshar 08:52 am
would u like to see some emails
Artur 08:53 am
I doubt that I would assist you by looking at pasted e-mails. I have forwarded to Gabby that you have contacted us, and she will reply to you asap via e-mail.
callmeshar 08:54 am
Hi callmeshar, We would be happy to take great care of you here, we have some great VIP promos right now too, although, we don't have any no deposit bonuses codes we do have some great VIP monthly perks including an exclusive raffle and personal gifts and for February - Pizza for Players promo, which is awesome. I would like to kindly ask you to remove the post that you made on the forum today, after reading it through, i can see that Jane helped you to the best of her ability, perhaps not perfect but we are all human and our policy is continual improvement. We really do hope that you feel it in your heart to remove the post, Jane is quite mortified, and I sent her home early on some personal leave, she really did her best to help you. The VIP program is fixed with the monthly raffle and reload bonuses, personal rewards are an additional extra that we provide for players, it's not a given or promoted publicly, it's our way of giving that bit extra to our loyal VIPs. I would be happy to discuss with you further, however, in order to avoid any disappointment in advance, I must say to you, we don't have any no deposit bonuses or cash back. What we do have is very caring staff, the biggest/safest/fastest cashouts in the industry and a great selection of games. I look forward to helping you in the future. Gabby
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