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Member's feedback (188)
dpemerson76 24 days ago Sr. Newbie
2.5 / 5
I feel like this is another half a$$ed casino belonging to a bigger group. Chat support was not great, also I didn't get the feeling like I was a valued player. Find somewhere else with the same games and better bonuses s
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waseem69 2 months ago Sr. Member
I liked it this casino due to its members friendly environment. But some drawbacks also found in this casino in my opinion and that is $25 deposit mandatory when you get no deposit sign up bonus and completing the wagering requirement. If player uses the bonus completing the conditions which you think necessary then why...
I liked it this casino due to its members friendly environment. But some drawbacks also found in this casino in my opinion and that is $25 deposit mandatory when you get no deposit sign up bonus and completing the wagering requirement. If player uses the bonus completing the conditions which you think necessary then why deposit is compulsory? To check the player credibility that he is exact same person or not. If you want his credibility then I think his National card or driving licence is much strong evidence if compare deposit. Am I right?
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Boned38 1 month ago Newbie
3.5 / 5
I couldn't said it better it's not fair that some casinos have these requirements for something that's a gift it's like I have to pay u back.
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Bretames94 5 months ago Sr. Newbie
3.2 / 5
I like the way their games play and have spent a decent amount of time playing this site as well as sister sites. Vegas crest is somewhat different as far as available games to choose from. The games play reasonably and are a lot of fun in my past experiences. I absolutely recommend taking some time to explore their site.
I like the way their games play and have spent a decent amount of time playing this site as well as sister sites. Vegas crest is somewhat different as far as available games to choose from. The games play reasonably and are a lot of fun in my past experiences. I absolutely recommend taking some time to explore their site.
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Tonymoach4 7 months ago Sr. Newbie
3 / 5
I haven't had any negative experiences with this casino. They could have a bigger game selection and they could process withdrawals a little faster but so can almost everybody else. They just don't appeal to me as much as they could for whatever reason it is, I'm honestly not sure.
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Novelleavah45 11 months ago Newbie
3.5 / 5
I really didn't have any problems with this casino everything was smooth
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Redrumkitty 11 months ago Newbie
2.1 / 5
I miss cyberspace. Vegas crest is always rude with customer service. Hey g uess what....there are better casinos
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SuitedDutch 1 year ago Jr. Member
1 / 5
I fon't like the slots with the same architectuur. And the most slots are also simpel and not a real entertainment for the player who loves video slots.
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Tink5683 1 year ago Newbie
0.7 / 5
I won a lot here and then it took forever to get verified and while I was waiting for them to verify they cut my winnings in half. After I got verified the first wire was denied then the second went through but they said that it had triggered security measures and they kicked me off there site and only paid me a third of...
I won a lot here and then it took forever to get verified and while I was waiting for them to verify they cut my winnings in half. After I got verified the first wire was denied then the second went through but they said that it had triggered security measures and they kicked me off there site and only paid me a third of what my payout was supposed to be
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Matizen 1 year ago Sr. Newbie
1 / 5
This place went to crap it allows me to log in every other time I attempt to get in casino. I use to not ever have a problem but now it seems as if that's all I ever I have with them.
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B Lind 1 year ago Jr. Member
0.7 / 5
so far, my experience with them is crap. the customer supprot lady (paloma) said there is not and has never been 20 free spins. i have messaged the rep and gone through the appropriate motions. If this is resolved correctly, then i might update my rating...
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Bama25 1 year ago Jr. Member
4.1 / 5
This casino is moving up my list. They have some interesting games that I haven't seen elsewhere and they will allow a few bonuses here and there. Support is usually handy and the platform is easy to navigate. Good luck
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Malaya Ramsey 1 year ago Newbie
4 / 5
This Casino is beautifully designed and easy to navigate. Registration was a breeze, confirmation email was prompt. Automatically get your sign up bonus. It has a whole page of individual icons and options like activity report available for download ect. The games are unique and set up completely different from the norm....
This Casino is beautifully designed and easy to navigate. Registration was a breeze, confirmation email was prompt. Automatically get your sign up bonus. It has a whole page of individual icons and options like activity report available for download ect. The games are unique and set up completely different from the norm. Live chat 24-7. The colors and graphics are eye catching. I will definitely play here again.
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Gerardy1981 1 year ago Newbie
3.1 / 5
Nothing special about this one. I'll probably try it again sometime though. Wasn't terrible
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Basescoach 2 years ago Sr. Newbie
2.5 / 5
Emailed me twice to fill out a customer survey, so I did. Nothing in return - no spins, no chips, nothing. The theme of the survey was pretty much "why don't you play here anymore?" Because other casinos, when they ask for something, give something in return. If VC knew that they wouldn't need a survey.
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VegasCrest 2 years ago Casino Rep
5 / 5
Dear, baecoach Sorry to hear you were disappointed with the survey. The purpose of the survey is to understand the client experience and deliver a better service. So you are aware, all active members have access to our Coupon booklet, which offers extra monthly rewards like as free spins and bonuses, check out our promotional...
Dear, baecoach Sorry to hear you were disappointed with the survey. The purpose of the survey is to understand the client experience and deliver a better service. So you are aware, all active members have access to our Coupon booklet, which offers extra monthly rewards like as free spins and bonuses, check out our promotional section, which presently provide free spins on reloads twice per week and bonuses on every deposit. Regards, VGA Team
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AxelWolf 2 years ago Sr. Newbie
5 / 5
One of the better online casinos, with good bonuses, and consistent payments.
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Jamessims171 2 years ago Newbie
0.4 / 5
this casino Vegas crest is a joke i spun out on Hawaiian dreams with 30$ and 10 cents a spin and every time i got free spin they were way under average and i can tell they are messing with your game as i was playinf very and i mean very overrated nothing in this gambling world could make me waste my time again it was a...
this casino Vegas crest is a joke i spun out on Hawaiian dreams with 30$ and 10 cents a spin and every time i got free spin they were way under average and i can tell they are messing with your game as i was playinf very and i mean very overrated nothing in this gambling world could make me waste my time again it was a terrible experien ce that i don't care to partake in again. i had been there one time before but now i know why i didn't go back but still the two worst on my books are Avantgarde and high country
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VegasCrest 2 years ago Casino Rep
5 / 5
Dear Jamessims171, We are sorry to hear that your experience with a certain Saucify game was unsatisfactory, but they are a respected game supplier. All the games providers we offer are certified. We hope you will continue to play with us and possibly try out some of the other games in our extensive library. Kind Regards...
Dear Jamessims171, We are sorry to hear that your experience with a certain Saucify game was unsatisfactory, but they are a respected game supplier. All the games providers we offer are certified. We hope you will continue to play with us and possibly try out some of the other games in our extensive library. Kind Regards VG TEAM.
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poppulus11 2 years ago Newbie
5 / 5
Today I registered here, they gave 10$ I put my 30$ And the withdrawal amount is already 859$ I'm even surprised. Let's see how they withdraw, I hope there will be no problems with this casino. Have a nice evening everyone and good luck.
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Donotdefy 2 years ago Newbie
3 / 5
Little laggy and game glitched some times. Some times couldn't see cause of phones site. Had to switch to desktop site with my phones view and back to mobile site view options on my phone in order to see all of some slot games. Games free spin low pay out. Older games for those not to fun.
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Kinggod93 2 years ago Sr. Newbie
2.5 / 5
Nothing special here kind of slow when loading anything not for me but not the worst
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cjroberts1685 2 years ago Sr. Newbie
4.5 / 5
My opinion on this casino is biased to the fact that from just a $100 intitial deposit, I was able to rack up a nice payout for over $1,000! I have literally only played video poker there with any kind of luck. I really don't have anything else to say about the website casino. I just really really like playing video poker,...
My opinion on this casino is biased to the fact that from just a $100 intitial deposit, I was able to rack up a nice payout for over $1,000! I have literally only played video poker there with any kind of luck. I really don't have anything else to say about the website casino. I just really really like playing video poker, so much so that it's my one and only location for scratching my video poker itch whenever it comes about.
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RainyWeather RCHarshbarger 2 years ago Newbie
5 / 5
I've been playing this casino for quite a long time. And I love it it's my number one pick. It's got something for everybody. I recommend this Casino.
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campria82 2 years ago Jr. Member
3.1 / 5
i dont know but i have a thing for the rival sites i think there different and unique so good casino in my eyes
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Jessica Parker 2 years ago Jr. Member
3.6 / 5
I am new to this casino and I absolutely enjoyed playing here at Vegas Crest. The games are fun and entertaining. The customer support is even better. They respond within a small amount of time and they handle your issue whatever it may be. Very professional. Top notch even. I have deposited and not withdrawn yet. Hopefully...
I am new to this casino and I absolutely enjoyed playing here at Vegas Crest. The games are fun and entertaining. The customer support is even better. They respond within a small amount of time and they handle your issue whatever it may be. Very professional. Top notch even. I have deposited and not withdrawn yet. Hopefully that will be an easy process. But overall I would definitely recommend this casino to friends and family or anybody that wants to have fun playing online. Thank you very much
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jpatterson733 2 years ago Jr. Member
4.3 / 5
This casino gives you a welcome gift but in order to redeem your fs winnings after your playthrough you have to make a deposit
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Misty Rodriguez 2 years ago Newbie
I w as excited when I found Vegas Crest.. they have a huge game selection. All my fave games at 1 casino.. unfortunately had no luck there.. I never lost money so fast. They don't even let you think that maybe you might compelete your wagering. I've done a lot of losing at casinos but never like this. Losing sucks...
I w as excited when I found Vegas Crest.. they have a huge game selection. All my fave games at 1 casino.. unfortunately had no luck there.. I never lost money so fast. They don't even let you think that maybe you might compelete your wagering. I've done a lot of losing at casinos but never like this. Losing sucks but it doesn't feel as bad if you were entertained for a little while. But that was never the case at Vegas crest
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Ra2377ven 3 years ago Full Member
3.8 / 5
Vegas crest and Bingofest both need to relax a bit with the bonuses and tight slots. I'm almost embarrassed to say that in a year, I have never withdrawn. The bingo and slot variety keep pulling me back in.
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Leeeeesamo 3 years ago Newbie
3 / 5
I have not been impressed by Vegas Crest. I really want to like this casino but have found winning to be harder than I would've thought. The slots just seem to be very tight. After making multiple deposits, I have never been able to make a withdrawal. In fact, I have never gotten up over 100.00. The games are awesome and...
I have not been impressed by Vegas Crest. I really want to like this casino but have found winning to be harder than I would've thought. The slots just seem to be very tight. After making multiple deposits, I have never been able to make a withdrawal. In fact, I have never gotten up over 100.00. The games are awesome and they have a wide variety - but what fun is playing fun games if your just throwing money away?
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dandan2227 3 years ago Full Member
2.7 / 5
I did like playing at this casino at first but after awhile I realized that there were so other casinos that better suited my play. Their deposit bonuses are average and they rarely give out any non deposit bonuses and if they do its not very much and with a high roll over.
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Zakdu1070 3 years ago Sr. Newbie
2.6 / 5
I am registered on the. casino but but not long ago we banned players from Belgium like me too bad that's the negative point at the beginning they accept players from Belgium and then it's the carrot and that's for other casinos Also
Je suis inscrit sur le. casino mais mais y a pas longtemps on a interdit les joueurs depuis la belgique comme moi dommage c'est ça le point négatif au début ils acceptent les joueur depuis la belgique et après c'est la carotte et ça c'est pour d autre casino aussi
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msmari429 3 years ago Newbie
2.7 / 5
Tons of games they’ve really cut down on bonuses this year their support isn’t very friendly and if you do get any bonus with or with out deposit the play through is too high
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Thatoneguy 3 years ago Sr. Newbie
3.7 / 5
Seems like a nice place to play, but unfortunately I will never know. Used the LCB 20 free spins for a total of $1 in winnings. Cannot justify depositing real funds.
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adamcn24 3 years ago Jr. Member
4.9 / 5
Up until around 4 or 5 months ago, Vegas Crest Casino was one of, if not the main site, that I chose to play on. I have made many withdrawals there, each one being completed free of problems or complications. There isn't a "reason", per se, that I stopped playing there, other than me just wanting to try new things. I actually...
Up until around 4 or 5 months ago, Vegas Crest Casino was one of, if not the main site, that I chose to play on. I have made many withdrawals there, each one being completed free of problems or complications. There isn't a "reason", per se, that I stopped playing there, other than me just wanting to try new things. I actually still play there from time to time. Their customer service, just as their game selection, is unparalleled and their list of day to day promotions, when reading, seems endless. Not to mention they offer instant player cashback in the form of points, which when redeemed, are converted into their respective monetary value. Vegas Crest Casino comes in as one of my most highly recommended sites for US players who are looking for a truly magnificent gambling experience.
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Kkbeach218 3 years ago Newbie
4.9 / 5
Absolutely at the top of my favorites list. I like their games and they are very generous with their welcome sign up bonus. Would definitely love to spend money there! I give them 2 thumbs up for real
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Quincy 3 years ago Jr. Member
3 / 5
it potentially could very well have been my favorite, It has alot of the games I already enjoy and has they just added some new ones. I like the way the tournaments are set up. What brought me there was Cyberspins, LuckyGames was not available on CS so I decided to deposit at Vegas Crest. I was not granted the 100 free...
it potentially could very well have been my favorite, It has alot of the games I already enjoy and has they just added some new ones. I like the way the tournaments are set up. What brought me there was Cyberspins, LuckyGames was not available on CS so I decided to deposit at Vegas Crest. I was not granted the 100 free spins. There customer service could benefit from some positivity training. You may have better luck then I did don't take my word for it just look at others commits clearly I am not the only one the feels there customer service is lacking.
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Jovana1407 3 years ago Moderator
Hi Monika Ulm, We don't have any bonus with code: BUNNY2021?
Hi Monika Ulm, We don't have any bonus with code: BUNNY2021?
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mowolum 3 years ago Newbie
the code BUNNY2021 is valid until 18.4. valid. The casino says today on 16.4. invalid
der Code BUNNY2021 ist bis zum 18.4. gültig.das Casino meint aber heute am 16.4. ungültig
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Ashley robinson 3 years ago Sr. Newbie
Vegas Crest casino had a lot of variety as far as games with it but the customer service is absolutely terrible and they’re not very clear on the bonuses are they offer and what the requirements are I think they’re scamming people.
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msmari429 3 years ago Newbie
2.7 / 5
customer service is always responsive.. quickly verified.. seems to give out decent wins. more than average game selection i think..
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Aguilarortega88 3 years ago Jr. Member
4 / 5
Hi did enjoy playing here I saw one of my favorite games Goblins it just reminded me of when I started playing. But the only thing is that they only offer 10 free spins. So it went very quick, still enjoyed playing thank you.
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ottertaneda 3 years ago Full Member
4 / 5
I loved the layout win percentages. I know everyone has their different opinion about this, but I felt it was paying very well. And to text it out, I moved from game to game to make sure it wasn’t just a hot machine. Great work!
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Tony Wells 3 years ago Full Member
4.2 / 5
This is a pretty great casino. Game selection is second to none when compared with other casinos available to players in the US. Great customer service. The bonuses are not the greatest but I have made withdraws from clean deposits. There is an issue with games loading i am constantly having to clear my browser to try and...
This is a pretty great casino. Game selection is second to none when compared with other casinos available to players in the US. Great customer service. The bonuses are not the greatest but I have made withdraws from clean deposits. There is an issue with games loading i am constantly having to clear my browser to try and get games to load. That usually works but not always. Kinda lame when on a hot run. Their game selection and professionalism more than make up for the couple issues they do have.
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MelissaN 3 years ago Almighty Member
4.2 / 5
US is allowed for Vegas Crest. Could you please tell me what is your region?
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poisonivey512 3 years ago Newbie
Yalls review shows that this casino accepts players from the United States..but when I clicked the *claim* button, it told me that Vegas Crest doesn't support players from my region .to plz contact customer support.. ?
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Neph 4 years ago Sr. Newbie
The site itself has a great layout, both on mobile and PC. The game selection is fantastic. I'm not a huge fan of the bonuses. I'm by no means a high roller, but it is always more enticing when there are more promotions to keep players coming back. It's all about the marketing
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smills232 4 years ago Newbie
2.4 / 5
If you love love love spam mail and unattractive bonuses with mediocre games, Vegas Crest is the site for you! Several times a week I regret having signed up for this site because of The NeverEnding string junk mail I received from them. I don't really like deposit bonuses at all oh, but it seemed like they might have some...
If you love love love spam mail and unattractive bonuses with mediocre games, Vegas Crest is the site for you! Several times a week I regret having signed up for this site because of The NeverEnding string junk mail I received from them. I don't really like deposit bonuses at all oh, but it seemed like they might have some decent ones, they just don't appeal to me as a bonus free depositor. A sunny side of the site is its customer service though, they once or twice and spoken to them they were very attentive and helpful
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kkilbane 4 years ago Newbie
5 / 5
Vegas crest raised my limit to $200 a day. They also said they do not control deposit limits it is up to a 3rd party processor company these . I give them a 5/5 for there games selection and there cite . The reasoning behind why it happened per the response I received sounds like differing accountability. Just my opionion.
Vegas crest raised my limit to $200 a day. They also said they do not control deposit limits it is up to a 3rd party processor company these . I give them a 5/5 for there games selection and there cite . The reasoning behind why it happened per the response I received sounds like differing accountability. Just my opionion.
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VegasCrest 4 years ago Casino Rep
5 / 5
Hello kkilbane, Thank you very much for contacting us over the forum. To better assist you, we require that you contact [email protected], They haven't received any emails. They will be waiting to assist you. Thank you so much and wishing u a wonderful day! VGA Team
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MelissaN 4 years ago Almighty Member
4.2 / 5
Hi kkilbane, We're going to check with the casino rep why they reduced your deposit limit.
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kkilbane 4 years ago Newbie
5 / 5
This casino used to be a 5/5 ... However after a winning streak ... They reduced my deposit limit to $100 a day . I have been a vip player for several years now and to reduce my deposit ability to $100 a day is frankly weird. I was never notified before changing my deposit limits and have emailed the accounting department...
This casino used to be a 5/5 ... However after a winning streak ... They reduced my deposit limit to $100 a day . I have been a vip player for several years now and to reduce my deposit ability to $100 a day is frankly weird. I was never notified before changing my deposit limits and have emailed the accounting department on 3 different occasions which is their proper protocol . Why would a loyal VIP player be treated like this ? Prior to the above atrocity I explained above Vegas Crest is a cut above all other USA friendly gaming sites . My user name is freck . LCB I hope you can help so I can go back and tell the world Vegas is a 5/5 . Thanks Kevin Kilbane
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Duckbray 4 years ago Full Member
3.8 / 5
I really like this casino they have an outstanding selection of software but I did not realize that a lot of their promotions like free spins require a deposit within the last 7 days so I just wanted that to be known because I could not qualify for the LCBJUNE2020 promotion
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VegasCrest 4 years ago Casino Rep
5 / 5
Dear Alecz Robb, I hope you are well, We have investigated your concern and can find nothing that should prevent you from accessing your account or your funds. If you have forgotten your password simply click on login, this will bring up the forgotten password feature. Insert email to recover password. Support is available...
Dear Alecz Robb, I hope you are well, We have investigated your concern and can find nothing that should prevent you from accessing your account or your funds. If you have forgotten your password simply click on login, this will bring up the forgotten password feature. Insert email to recover password. Support is available 24/7 via live help or Email on [email protected] Also try clearing your cache and trying a different browser. we take our reputation seriously. Best Regards, VGA Team
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MelissaN 4 years ago Almighty Member
4.2 / 5
Alecz Robb, Please private message me your casino username. We're going to check with the casino rep what's going on.
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Alecz Robb 4 years ago Newbie
Locked me out of my account while I was playing and their live chat is not working redirects me somewhere else changed my password still can't log in pretty sure they stole my money
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Dawnelle Irwin 4 years ago Newbie
1.7 / 5
This company is stupid you can't have an account at more then one of them so cause I have an account with vegas Crest I can never sign up or play at cyber bingo or any other sister casino .......lame
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tobinc89 4 years ago Sr. Newbie
2.5 / 5
Average casino, was not able to claim any free spins because I didn't sign up through an affiliate. The match bonus for the 1st deposit has a wagering restriction of x30 D+B which is average i'd say. Not really anything for me that would entice me back , there is better bang for your buck at other casinos.
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AxelWolf 4 years ago Sr. Newbie
5 / 5
MelissaN, A Bonus was revived(no complaints regarding that on my end) however, according to a chat representatives the one advertised on this site is not what they are offering at this time. They offer a 200% on your fist deposit and 300% on second deposit (perhaps its even better, depending on your outlook). Maybe...
MelissaN, A Bonus was revived(no complaints regarding that on my end) however, according to a chat representatives the one advertised on this site is not what they are offering at this time. They offer a 200% on your fist deposit and 300% on second deposit (perhaps its even better, depending on your outlook). Maybe there is some miscommunication between what this site advertises and what you're actually offering. --------------------------------------------------------------- More importantly, WHAT'S WITH ALL THE OUTRAGEOUS BITCOIN FEES? You guys charge 10% to cash out via Bitcoin. Not only that looks like a $7 charge whenever you deposit. You send this nice little letter to your customers.
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MelissaN 4 years ago Almighty Member
4.2 / 5
Hi AxelWolf, Please private message me your casino username. We can check with the casino rep why you didn't get the bonus.
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AxelWolf 4 years ago Sr. Newbie
5 / 5
They are not honoring this promotion according to live chat. 250% up to $ 1000 30 SPINS SIGN UP BONUS - EXCLUSIVE. It's a now a 200% on your fist deposit and 300% on second deposit (perhaps even better, depending on your outlook) Cash outs are reliable, good selection of games, good customer support, great...
They are not honoring this promotion according to live chat. 250% up to $ 1000 30 SPINS SIGN UP BONUS - EXCLUSIVE. It's a now a 200% on your fist deposit and 300% on second deposit (perhaps even better, depending on your outlook) Cash outs are reliable, good selection of games, good customer support, great player control panel and lots of good bonuses . Unfortunately, I can't give them above 3.6 because they are charging player a deposit fee of about 7% and cash out fee of around 10% for BTC. WHYYYYYYYYY???? Also, they offer a 250% daily bonus if you deposit $250 or more, yet they only allow you to deposit $200 until risk management ups your limits(easily denied). Yet they are proudly advertising a 250% daily bonus. My numbers may be off a bit regarding the fees and and may different from their site information, so feel free to ACTUALLY deposit and cash out and then calculate the fees yourself.
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Bryw38 4 years ago Newbie
0.9 / 5
They’ll tell you it is excepted in the United States and then when you try to use the code it says this bonus is not available or it does not that casino does not work in your region
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Danae Martinez 4 years ago Newbie
4.1 / 5
Great casino love the different types of slots that they have. Loved it so much that I deposited and loved it even more was able to play different slots. Hopefully I win big money. I would recommend them so far so good.
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Cortney Rayne 4 years ago Newbie
3.8 / 5
ok so i just joined this casino and made multiple deposits. the first two deposits were great because they gave me a really good bonus for the first two, but then afterwards any deposits i made were literally only like an 8 dollar boost for the bonus which i think is definitely pretty cheap in my opinion. The bonuses...
ok so i just joined this casino and made multiple deposits. the first two deposits were great because they gave me a really good bonus for the first two, but then afterwards any deposits i made were literally only like an 8 dollar boost for the bonus which i think is definitely pretty cheap in my opinion. The bonuses offered here are definitely in need of some improvement, they should offer a little more like like 40% for each deposit. That makes me not want to play at this casino to be honest. However I do really enjoy the games that they offer here, because they are a lot more choices and unique slots that i havent been able to find at any other casino. The thing that offputs me is the fact that their bonuses are super not worth it.
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robsspot3131 4 years ago Full Member
3.9 / 5
This is just a follow-up to my previous post/review about Vegas Crest. After some back & forth, a Vegas Crest casino manager did decide to award my account with the WR pursuant to the actual free spins/chip. This is completely fair to me, as I never asked for any money back or any type of refund. Just an explanation...
This is just a follow-up to my previous post/review about Vegas Crest. After some back & forth, a Vegas Crest casino manager did decide to award my account with the WR pursuant to the actual free spins/chip. This is completely fair to me, as I never asked for any money back or any type of refund. Just an explanation of, what I perceived, as wasted time. The manager went above and beyond, in my opinion, to keep me as a client, and so they have. The T&C relative to my situation is a bit operose, and I would definitely advise all current and prospective clients of Vegas Crest to make sure that they are aware of this....tough rule. In the end, I'm extremely happy with the outcome, and it definitely speaks to their preeminent customer service, and problem solving tactics, in the online casino industry.
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VegasCrest 4 years ago Casino Rep
5 / 5
Morning Robospost3131, After careful Review of your account after receiving your comments. We note that your last deposit and bonuses credited for that deposit, are where the resulting wagering requirements disputed originate. When your LCB free spins were credited with the wager this was added to your standing wagering...
Morning Robospost3131, After careful Review of your account after receiving your comments. We note that your last deposit and bonuses credited for that deposit, are where the resulting wagering requirements disputed originate. When your LCB free spins were credited with the wager this was added to your standing wagering balance and no excess wagering requirements were added. If you would like this explained further, please contact support Live help who are available 24/7. However, I can confirm that you received the correct WR and bonus % listed under LCB shop. Also note that when you make a deposit with a playable balance below $1.00 all remaining wagering requirements are removed. Kind Regards, VG Team Good Morning Juli, Thanks for contacting us and I’m really sorry to hear about your bad experience, we have informed support and accounting about your compliant, and they will contact you immediately. Remember we are open 24/7 in live help for any immediate assistance. Kind Regards VG Team
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Juli Smith 4 years ago Newbie
Terrible, when I finally got in the site, my $25 was $12 (and I hadn’t played!!) and I could not play ANY OF THE GAMES. It would not let me click play on anything. I finally found 1 game it loaded and I was up a bit and while changing my bet, it started auto spinning on FIVE BUCKS PER SPIN and would not stop. Lost all...
Terrible, when I finally got in the site, my $25 was $12 (and I hadn’t played!!) and I could not play ANY OF THE GAMES. It would not let me click play on anything. I finally found 1 game it loaded and I was up a bit and while changing my bet, it started auto spinning on FIVE BUCKS PER SPIN and would not stop. Lost all of my money at NO FAULT OF MINE. Did everything the customer service told me to do and still not able to play ANYTHING. I WANT MY MONEY BACK or some compensation but I’m sure it’s never gonna happen! Too bad bc I REALLY love to play and wanted to so badly. That’s what I get for trying something new. Terrible experience
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Tania 4 years ago Mighty Member
@robsspot3131- Please private message me your casino username so that we can further help.
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robsspot3131 4 years ago Full Member
3.9 / 5
This was my favorite casino until about 30 mins ago, when I spent 30 minutes on Live Chat with an illiterate customer service agent who could not understand and see their fault. I was, subsequently, ripped off of $13, which isn't much, but considering that I earned that $13 after a $51 deposit, it's a little more substantial....
This was my favorite casino until about 30 mins ago, when I spent 30 minutes on Live Chat with an illiterate customer service agent who could not understand and see their fault. I was, subsequently, ripped off of $13, which isn't much, but considering that I earned that $13 after a $51 deposit, it's a little more substantial. Had I known that I would go through this type of professional negligence on their part at some point, I wouldn't have made 3 previous deposits either, against 1 cash-out. I wasted alot of my time on, what I thought, was a great casino, but there is, obviously, a reason that many months ago, this casino had a 4+star rating here on LCB, and as of this day, it's down to 3.8. I was issued Free Spins, via the LCB Shop, at a time that my balance was zero with Vegas Crest. Those free spins carried a 45x Wagering Requirement (this is all confirmable in the LCB shop). However, Vegas Crest listed my Wagering Requirement at $2,419.67, which is 187x Wagering Requirement (do the math), and I listened for 30 minutes about how and why my Wagering Requirement was 187x my Free Spin win amount. So, either the LCB Shop has it wrong at 45x WR, or Vegas Crest is ripping me off. I decided that I would dump the $12.94 back to them, b/c it's not about the money anymore, it's about my wasted 30 mins with someone who doesn't understand what I'm trying to say, even though I'm sure they had no problem understanding how to take my money via deposit. I'd be happier letting everyone know that this was a blatant rip-off of my funds. There is NO way that they can confuse a 45x WR of 30 Free Spins with a 187x WR of those same free spins....but that's what they did, and they chose to do nothing about it.
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Sardine89 4 years ago Newbie
4.4 / 5
This is a good casino with good support staff. I have not managed to win a decent amount here but the casino seems to be adding software providers and giving us a wider variety of games and hopefully I hope to win something worthwhile very soon.
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Soulshine2018 4 years ago Jr. Member
Not sure what to think about this casino actually. I could go either way. I do wish they had better bonuses.
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Chilln92 4 years ago Newbie
5 / 5
Have been playing here a bit but havent had the chance to win and cash out yet. But this has given me my worth of entertainment with its endless list of games to try out. Love the variety to choose from.
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Prince Bhasin 5 years ago Full Member
I used to like this casino. I was doing well until they closed my account. They said I only played one game and that is against there policy. Do you believe that I like blackjack so I get penalized for only playing that game ridiculous. They also said I play in a professional manner. I read a book on blackjack whats wrong...
I used to like this casino. I was doing well until they closed my account. They said I only played one game and that is against there policy. Do you believe that I like blackjack so I get penalized for only playing that game ridiculous. They also said I play in a professional manner. I read a book on blackjack whats wrong with that.
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Tanja Williams 5 years ago Newbie
2.4 / 5
I found out about Vegas Crest via it's sister site Vy er Bingo. The games are typical betsoft games. I've made a couple of deposits and never got the chance to cash out. The interface is nice and easy to use. The games are really cool!
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erin.jones 5 years ago Sr. Newbie
4 / 5
I really like this casino. They have tons of games from lots of different providers and they offer good bonuses with low playthroughs and you build up loyalty points pretty quickly and they let you cash them in for bonus funds
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simple mee 5 years ago Sr. Newbie
4 / 5
I like that credit card deposit is only $25. Also the verification process is easy and quick. Points are earned faster here then anywhere else also.
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[email protected] 5 years ago Newbie
4.2 / 5
I absolutely love Vegas Crest casino! There selection of games was already amazing and now they have added live bingo games which are so much fun! There rewards program is awesome too! You earn as you play!
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piggirl198 5 years ago Newbie
2.6 / 5
played free spins won $2 and low bet couldnt hit anything better bonus or more playing would be nice
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JessTx 5 years ago Newbie
3.5 / 5
I have played here a couple of times but it wasnt note worthy at least for me the bonuses in my opinion are okay I like the variety of games they have to choose from and the website looks really nice and put together I never got the oportunity to withdraw so I can't comment on that but in the future I might give this place...
I have played here a couple of times but it wasnt note worthy at least for me the bonuses in my opinion are okay I like the variety of games they have to choose from and the website looks really nice and put together I never got the oportunity to withdraw so I can't comment on that but in the future I might give this place anouther shot.
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ziggyjamz 5 years ago Sr. Member
2.5 / 5
Vegas Crest casino is one of my least favorite places to gamble. First, and very important to me is customer service. Theirs is sub par at best. I had a deposit issue with the bonus and it took entirely too long to resolve, but eventually it did get resolved. That set the "tone" for my gaming experience here. I was not...
Vegas Crest casino is one of my least favorite places to gamble. First, and very important to me is customer service. Theirs is sub par at best. I had a deposit issue with the bonus and it took entirely too long to resolve, but eventually it did get resolved. That set the "tone" for my gaming experience here. I was not impressed with the layout and was not able to make a withdrawal. Bottom line is I wont be coming back unless they offer me "incentive" lol.
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Tania 5 years ago Mighty Member
Hi Wompstar8, We will ask the Casino Rep to look into your account and advise what happened.
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Wompstar8 5 years ago Jr. Member
0.7 / 5
Garbage another one where i was banned for no reason or are they part of the same entity as royal ace? Cuz i already told that story on the royal ace review. I nees help resolving this issue ive tried to explain to them they always seem cool and coopertaive then never get back to me. Unprofession as hell. Booooo
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mdbeebz 5 years ago Newbie
1 / 5
The $25 fee for bitcoin withdrawl, due to subletting the bitcoin processing is a deal breaker for myself.
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