293
SlotsPlease be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Ruby Slots Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
250% up to
$ 2500 + 25 Spins
NEW250
code
Wagering Requirements
40xb
slots
60xb
blackjack
60xb
baccarat
60xb
video poker
NEW250
code
40xb
lowest WR
Wagering Requirements
40xb
slots
60xb
blackjack
60xb
baccarat
60xb
video poker
Overview
Even though the name might suggest this is a gem of an online casino, it simply couldn’t be further from the truth. Less experienced players might be aware of the fact that it was introduced in 2012 - which might seem relatively recent - but those with roots deep in the industry will tell you quite the opposite.
This is actually a rebranded rogue casino…
…trying its best to clear its name of former accusations, but somehow - it seems that they’re only investing in advertising, and not really fixing the real issues.
The venue for formerly known as VIP Lounge Casino, and since its inception it was a part of the infamous Virtual Casino Group, known for a wild bunch of rogue casinos.
Integrity/Trustworthiness
First of all, let’s take a look at the fact that the joint supposedly operates under a license issued in Curacao, but once you visit the site, you will see no visible license anywhere, so it’s fair to say that it feels suspicious.
Operating under the group known for spewing out rogue casinos, it is a business with headquarters moved to Czech Republic in recent years.
Even though it did try to clear its name a few times, it is still a business that should be approached with utmost care, as there were countless reports of delayed or denied payments.
Yes, they do offer quite generous bonuses, so it’s fair to say they’ve probably been under attack by various fraudsters and decided to toughen up when terms & conditions are concerned.
In spite of this…
…they’ve gone beyond what can be considered reasonable!
Now it’s almost impossible to score some cash without breaking some tiny little rule in the list of terms & conditions. Once that occurs your winnings will be voided.
Combine this with delayed withdrawal tactics, and you’ve got an eyebrow-raising rogue business right before your eyes!
It’s fair to say that they are also one of the few casinos that offer a unique banking option called Players Rewards Card. Keep in mind that this is an option for US players.
Player Complaints
We always carefully monitor the complaints and experiences shared on our forum, where we’ve learned that numerous players have had several other issues with the Ruby Slots Casino.
Namely:
Their customer support seems to be highly unprofessional. When a player has an issue, they are very hard to reach, and once that occurs, they even turn out to be rude!
Conclusion
This is NO way to run a reputable business in an industry, where each mistake costs a lot. We can’t really recommend Ruby Slots in any possible way, and if you still want to try your luck there, we advise you to take extreme caution.
Down to Brass Tacks
Ruby Slots Casino is rated 1573 of 1592 casinos reviewed with a score of 0.8 out of 5 after 186 votes and it has 293 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 15120 votes.
Ruby Slots Casino Video Review
Overview
Even though the name might suggest this is a gem of an online casino, it simply couldn’t be further from the truth. Less experienced players might be aware of the fact that it was introduced in 2012 - which might seem relatively recent - but those with roots deep in the industry will tell you quite the opposite.
This is actually a rebranded rogue casino…
…trying its best to clear its name of former accusations, but somehow - it seems that they’re only investing in advertising, and not really fixing the real issues.
The venue for formerly known as VIP Lounge Casino, and since its inception it was a part of the infamous Virtual Casino Group, known for a wild bunch of rogue casinos.
Integrity/Trustworthiness
First of all, let’s take a look at the fact that the joint supposedly operates under a license issued in Curacao, but once you visit the site, you will see no visible license anywhere, so it’s fair to say that it feels suspicious.
Operating under the group known for spewing out rogue casinos, it is a business with headquarters moved to Czech Republic in recent years.
Even though it did try to clear its name a few times, it is still a business that should be approached with utmost care, as there were countless reports of delayed or denied payments.
Yes, they do offer quite generous bonuses, so it’s fair to say they’ve probably been under attack by various fraudsters and decided to toughen up when terms & conditions are concerned.
In spite of this…
…they’ve gone beyond what can be considered reasonable!
Now it’s almost impossible to score some cash without breaking some tiny little rule in the list of terms & conditions. Once that occurs your winnings will be voided.
Combine this with delayed withdrawal tactics, and you’ve got an eyebrow-raising rogue business right before your eyes!
It’s fair to say that they are also one of the few casinos that offer a unique banking option called Players Rewards Card. Keep in mind that this is an option for US players.
Player Complaints
We always carefully monitor the complaints and experiences shared on our forum, where we’ve learned that numerous players have had several other issues with the Ruby Slots Casino.
Namely:
Their customer support seems to be highly unprofessional. When a player has an issue, they are very hard to reach, and once that occurs, they even turn out to be rude!
Conclusion
This is NO way to run a reputable business in an industry, where each mistake costs a lot. We can’t really recommend Ruby Slots in any possible way, and if you still want to try your luck there, we advise you to take extreme caution.
Down to Brass Tacks
Ruby Slots Casino is rated 1573 of 1592 casinos reviewed with a score of 0.8 out of 5 after 186 votes and it has 293 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 15120 votes.
Screenshot Gallery / Last Updated 07-05-2024
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$10 (Bitcoin)/ $30 (Credit/Debit Cards)
F--
-
min withdrawal:
$50
F--
-
Cashout Limit:
$ 2,500 Weekly
F-- -
Currencies:
-
cashout times:
Slow delayed payments
F-- -
Banking:
depositwithdrawal
Banking service NETELLER is not available for Players from United States, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
+1-866-385-7167
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Selfie with ID documents
- Credit card verification form (if the deposit was made with a credit card)
- Additional procedures potentially required
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Ruby Slots Casino Activity
Lbo314 rated and commented on a casino
"Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one"
0.8 / 5
TIBITIBI rated and commented on a casino
"It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for..."
4 / 5
Player Reviews
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terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
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Member's feedback (86)
Read All
Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one
It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for verification documents. I'll cross the bridge when I get there...😀🎰🃏
While I've had a few wins with them a year ago and they provide great promos, I either go long periods without any wins, or get wins voided when I play promos now a days.
AshleySexton
4 months ago
I signed up through Inclave after receiving one of their promotional offers. I never did get the opportunity to make any withdrawals and from what I have read from other members it seems like I dodged a bullet! I quit playing here awhile back and it looks like I made the right choice!
This casino doesn't honor it's players payouts even when the player has made clean deposits. I won a jackpot and then I was blocked from logging back into the website.
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal...
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal so I tried to withdraw 200, leaving the bonus amount. And denied! Because last transaction before THEY added the money was a free chip. I would understand if I claimed the chip, but THEY added the funds and asked me to come play “on the house” now if I had a client that has lost money time after time after time after time and I gave them a chip that they did not ask for and they want a measly hundred dollars I would think I would pay them out. Shit casino… scammers
Show more
Daisy11111
8 months ago
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the...
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the money back in the casino and eventually the house always wins. I feel like online casino operators are stupid or something. Land casinos do the opposite hence the reason people continue coming back and spending money. The more you win the more perks you get. It’s the opposite at online casinos and all it does is guarantee I will never play again. Idiots I swear.
Show more
I have been waiting for a month for my cash out. They will not even reply to emails. SMH
Ruby slots is one of my go to's now that they have Coindraw the payout process is a bit faster.
Honestly don't have many words for this 1Haven't seen a payout yet very many exc Excuses and legs
They paid me big payouts twice, but it took 2-3 weeks to get the $$, then took all my bonuses now all enclave took my bonuses bo hoo, but looks like I was a lucky one to even get paid I've never deposited again since they cut my bonuses
I won pretty big they paid out pretty much what I won well in the beginning I won $15,000 but since they took over a month to approve I kept canceling and playing and ofcourse kept loosing but finally cashed out about $9,000 and just dealt with the lagging of being payed out but finally they paid.
part of the cool cat chain of casinos, I think once upon a time this place was legit and was ran well. But somewhere along the line ownership of the site swapped hands and is now a perma no questions ask staple to the blacklist and im sure takes center stage in many on line casino horror stories
Played a small amount here. Haven't had any complaints. But also haven't won yet
Never can cash out always a problem if u use a bonus. I longer visit this casino been burned to many times.
This is a blacklisted casino. Do not play here they are just soulless fiends that don't care about humanity much less your deposit money. These guys are trash
When I first started playing at this casino it seemed OK and on the up and up that was no deposit bonuses never take cash out from now so then I started depositing and I noticed that I never hit anything at all whatsoever on any of my deposits. Like I don’t think one single win from a spin was more than what I was betting
When I first started playing at this casino it seemed OK and on the up and up that was no deposit bonuses never take cash out from now so then I started depositing and I noticed that I never hit anything at all whatsoever on any of my deposits. Like I don’t think one single win from a spin was more than what I was betting
Show more
I really wish I would've read the reviews before I played here. I did a welcome bonus and played through the $5,600 required and tried to withdraw the $100 allowed, so they requested ID verification stuff and I sent it and the "auto-reply" called me by my nickname that's a part of my email address instead of my government...
I really wish I would've read the reviews before I played here. I did a welcome bonus and played through the $5,600 required and tried to withdraw the $100 allowed, so they requested ID verification stuff and I sent it and the "auto-reply" called me by my nickname that's a part of my email address instead of my government name which is what's on my account and it was just super weird to me that they must not know how to set an actual auto-reply jQuery34108389673447111881_1665788541255? Idk. But then I read the reviews here and lowered my expectations of.. anything.. ever. I'll def update my review if they pull through but it's been well over their timeline of 72 hours already
Show more
Not a fan of rubyslots at all, the slowest payouts I've ever been apart of by a wide margin. Agree with previous comments on how this one should be blacklisted. Their delay tactics are epic...would steer very clear of this one
This casino doesn't even deserve a rating because it is definitely a casino that should be blacklisted. I do not believe this casino will ever pay out its customers .
They paid me over $9,000 it took forever but paid
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$10 (Bitcoin)/ $30 (Credit/Debit Cards)
F--
-
min withdrawal:
$50
F--
-
Cashout Limit:
$ 2,500 Weekly
F-- -
Currencies:
-
cashout times:
Slow delayed payments
F-- -
Banking:
depositwithdrawal
Banking service NETELLER is not available for Players from United States, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
+1-866-385-7167
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Selfie with ID documents
- Credit card verification form (if the deposit was made with a credit card)
- Additional procedures potentially required
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Ruby Slots Casino Activity
Lbo314 rated and commented on a casino
"Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one"
0.8 / 5
TIBITIBI rated and commented on a casino
"It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for..."
4 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Lbo314
17 days ago
0.8 / 5
Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one
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TIBITIBI
23 days ago
4 / 5
It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for verification documents. I'll cross the bridge when I get there...😀🎰🃏
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bufallocricket
3 months ago
0.8 / 5
Another cookie cutter casino with no differentation or originality, barely updated for current promos. But at least they have inclave to login. I would stay away from these folks unless they offer you cold hard cash to play for free.
TIBITIBI
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Zsalladay
3 months ago
1.5 / 5
While I've had a few wins with them a year ago and they provide great promos, I either go long periods without any wins, or get wins voided when I play promos now a days.
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Your comment is added.
AshleySexton
4 months ago
I signed up through Inclave after receiving one of their promotional offers. I never did get the opportunity to make any withdrawals and from what I have read from other members it seems like I dodged a bullet! I quit playing here awhile back and it looks like I made the right choice!
Please enter your comment.
Your comment is added.
christyrose160
4 months ago
This casino doesn't honor it's players payouts even when the player has made clean deposits. I won a jackpot and then I was blocked from logging back into the website.
Please enter your comment.
Your comment is added.
2154395
7 months ago
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal...
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal so I tried to withdraw 200, leaving the bonus amount. And denied! Because last transaction before THEY added the money was a free chip. I would understand if I claimed the chip, but THEY added the funds and asked me to come play “on the house” now if I had a client that has lost money time after time after time after time and I gave them a chip that they did not ask for and they want a measly hundred dollars I would think I would pay them out. Shit casino… scammers
Show morePlease enter your comment.
Your comment is added.
Daisy11111
8 months ago
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the...
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the money back in the casino and eventually the house always wins. I feel like online casino operators are stupid or something. Land casinos do the opposite hence the reason people continue coming back and spending money. The more you win the more perks you get. It’s the opposite at online casinos and all it does is guarantee I will never play again. Idiots I swear.
Show morePlease enter your comment.
Your comment is added.
Bjsbubble
8 months ago
0.4 / 5
I have been waiting for a month for my cash out. They will not even reply to emails. SMH
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lcbwinnerr
1 year ago
4.4 / 5
Ruby slots is one of my go to's now that they have Coindraw the payout process is a bit faster.
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SexiiLexii29
1 year ago
0.7 / 5
Honestly don't have many words for this 1Haven't seen a payout yet very many exc Excuses and legs
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NaughtyNikki777
1 year ago
2.1 / 5
They paid me big payouts twice, but it took 2-3 weeks to get the $$, then took all my bonuses now all enclave took my bonuses bo hoo, but looks like I was a lucky one to even get paid I've never deposited again since they cut my bonuses
Please enter your comment.
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Deadeye39
1 year ago
5 / 5
I won pretty big they paid out pretty much what I won well in the beginning I won $15,000 but since they took over a month to approve I kept canceling and playing and ofcourse kept loosing but finally cashed out about $9,000 and just dealt with the lagging of being payed out but finally they paid.
Please enter your comment.
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Joe Wrinkle
1 year ago
0.7 / 5
part of the cool cat chain of casinos, I think once upon a time this place was legit and was ran well. But somewhere along the line ownership of the site swapped hands and is now a perma no questions ask staple to the blacklist and im sure takes center stage in many on line casino horror stories
Please enter your comment.
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Boden Lorette
1 year ago
2.9 / 5
Played a small amount here. Haven't had any complaints. But also haven't won yet
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Rosie Chavira
1 year ago
0.2 / 5
Never can cash out always a problem if u use a bonus. I longer visit this casino been burned to many times.
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Chadox78
1 year ago
This is a blacklisted casino. Do not play here they are just soulless fiends that don't care about humanity much less your deposit money. These guys are trash
Please enter your comment.
Your comment is added.
ericadawn11-0
1 year ago
When I first started playing at this casino it seemed OK and on the up and up that was no deposit bonuses never take cash out from now so then I started depositing and I noticed that I never hit anything at all whatsoever on any of my deposits. Like I don’t think one single win from a spin was more than what I was betting
When I first started playing at this casino it seemed OK and on the up and up that was no deposit bonuses never take cash out from now so then I started depositing and I noticed that I never hit anything at all whatsoever on any of my deposits. Like I don’t think one single win from a spin was more than what I was betting
Show morePlease enter your comment.
Your comment is added.
Charli Anguiano
1 year ago
1.4 / 5
I really wish I would've read the reviews before I played here. I did a welcome bonus and played through the $5,600 required and tried to withdraw the $100 allowed, so they requested ID verification stuff and I sent it and the "auto-reply" called me by my nickname that's a part of my email address instead of my government...
I really wish I would've read the reviews before I played here. I did a welcome bonus and played through the $5,600 required and tried to withdraw the $100 allowed, so they requested ID verification stuff and I sent it and the "auto-reply" called me by my nickname that's a part of my email address instead of my government name which is what's on my account and it was just super weird to me that they must not know how to set an actual auto-reply jQuery34108389673447111881_1665788541255? Idk. But then I read the reviews here and lowered my expectations of.. anything.. ever. I'll def update my review if they pull through but it's been well over their timeline of 72 hours already
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commfloor85
1 year ago
0.2 / 5
Not a fan of rubyslots at all, the slowest payouts I've ever been apart of by a wide margin. Agree with previous comments on how this one should be blacklisted. Their delay tactics are epic...would steer very clear of this one
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Cortney Rayne
1 year ago
4.9 / 5
This casino doesn't even deserve a rating because it is definitely a casino that should be blacklisted. I do not believe this casino will ever pay out its customers .
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Deadeye39
1 year ago
5 / 5
They paid me over $9,000 it took forever but paid
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