Overview
After numerous payment delays and slow processing times over the course of the last 6 months, Golden Lady Casino has been placed on our warning list. Since some players are still waiting for their BTC withdrawal, we have no other choice but to ask you to proceed with caution.
On top of that, this non-starter operates without a proper gaming license, which is another red alert if you want to have integrity and be respected in this business.
You might be asking yourself, who are these guys and how did it come to this? Well, the story about GoldenLady goes back to 2013, when the casino first opened its lobbies to players online, aiming to deliver 24-carat games across the globe. Soon after, the operator integrated cryptocurrencies into its bonus offerings, promising unprecedented fun with up six deposit boosts.
As the report shows, it was just a temporary thing.
We even put GoldenLady up to a test in February 2022 by asking one of our testers from the “From the Players, for the Players” project to give it a try and see if the rumors were true. The results were a real-time disaster, leaving this place instantly out of the race for any further consideration in terms of joining, let alone depositing.
Not only did our player barely manage to pull out a small win of $310 after three months (following the publication of our report in May) but he also experienced a broken cashier and an uncooperative customer support agent.
You can see the entire test report in detail here.
Integrity/Trustworthiness
Further decline of GoldenLady’s reputation continued in the months ahead, and it actually still rages on. More and more players are reporting issues with this brand, mostly in relation to their payouts, but that’s not the only issue now.
Others have stated slow verification, even renewed verification, unclear bonus terms, and questionable behavior of customer support. General dissatisfaction with RIVAL casinos such as GoldenLady is also among the top 5 reasons why this brand is not an obvious favorite anymore. The biggest flaw is lack of games and a relatively poor promotional offer, which can lead to frustration and further reputation collapse.
Since we’re on the topic, GoldenLady took pride in providing a variety of payment methods, traditional and cryptocurrency. Nonetheless, the website’s T&Cs do not abound with details about deposits, withdrawals, and other banking-related procedures. This leaves many questions unanswered, and at the moment of writing the official review, withdrawals were only possible via eWallets.
Player Complaints
Currently, there are 11 player comments about the casino on the review page. No doubt there will be more in the future. We will quote and mention some of them here, but also invite you to read as much as you can before making any further steps with this brand.
Now already former players at this place, some LCB’ers have mostly stated very slow cashout, troubleshooting, and constant back and forth with verification as three main reasons for their negative rating. However, among other causes why GoldenLady has been placed on our warning list are difficult bonus terms and conditions. One player could not find any rules related to bonuses, leaving him completely in the dark since customer support wasn’t of any use, obviously.
Back to slow payments.
Sandra Hembree rated the casino as “terrible” for not receiving her payout months after playing and winning. She has been pending just over $5K in winnings for 6 and more weeks. Keep in mind that the terms explicitly say 7-10 business days for processing and cashing out. Sandra has been told by support that her payment is “in the works” and also to be “be patient and trust the process”…
While customer agents never responded to her emails, they dared not to answer per chat either, clearly refusing to tell her why it is taking so long to receive her winnings.
Another player from South Africa claimed he had been conned as a victim of false advertising. While the casino’s no deposit bonus on registration is part of a welcome incentive, it does require a later deposit. As commented by ghostpop: “misleading for purposes of luring players to the site as well as it’s being fraudulent behavior, avoid avoid avoid at all costs”, the site displays only deception and no honor at all.
In our latest news article about GoldenLady Casino, we informed a wider community of our players about the company’s ill practices which placed it on our warning list in the first place. Read more about it in the news section by following this link.
Conclusion
Describing itself as an operator that has been “delivering 24-carat games since 2012”, GoldenLady Casino is not anywhere near its status from 10 years ago. It turns out that beneath the glitzy and glamorous surface, things seem to be pretty different with this one. Delayed and extremely slow payments are not something to be ignored, no matter how attractive other perks may be.
What is left to say, well… stay away. At least for the time being. Golden Lady Casino has a lot of explaining to do, but currently, that’s the least of their problems. There are numerous delays and extremely slow payment requests to be solved, as some players are still waiting for their BTC withdrawal even after six months.
We invite you to read more about the topic on our forum and think twice before jumping in. There are more than enough reasons not to play at GoldenLady and the fact that it’s on our warning list is already a gigantic reason to proceed with caution or not to proceed at all!
Until they start processing withdrawal requests more efficiently, better look for an alternative. In the meantime, we will keep you posted on any changes.
Down to Brass Tacks
GoldenLady Casino is rated 1594 of 1636 casinos reviewed with a score of 1.5 out of 5 after 49 votes and it has 494 Slots offered from BetSoft, Rival, Tom Horn Gaming and 1 other with an average rating of 3.4 out of 5 after 27280 votes.
Your Feedback
Please enter your comment.
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Member's feedback (18)
GoldenLady Casino Video Review
Overview
After numerous payment delays and slow processing times over the course of the last 6 months, Golden Lady Casino has been placed on our warning list. Since some players are still waiting for their BTC withdrawal, we have no other choice but to ask you to proceed with caution.
On top of that, this non-starter operates without a proper gaming license, which is another red alert if you want to have integrity and be respected in this business.
You might be asking yourself, who are these guys and how did it come to this? Well, the story about GoldenLady goes back to 2013, when the casino first opened its lobbies to players online, aiming to deliver 24-carat games across the globe. Soon after, the operator integrated cryptocurrencies into its bonus offerings, promising unprecedented fun with up six deposit boosts.
As the report shows, it was just a temporary thing.
We even put GoldenLady up to a test in February 2022 by asking one of our testers from the “From the Players, for the Players” project to give it a try and see if the rumors were true. The results were a real-time disaster, leaving this place instantly out of the race for any further consideration in terms of joining, let alone depositing.
Not only did our player barely manage to pull out a small win of $310 after three months (following the publication of our report in May) but he also experienced a broken cashier and an uncooperative customer support agent.
You can see the entire test report in detail here.
Integrity/Trustworthiness
Further decline of GoldenLady’s reputation continued in the months ahead, and it actually still rages on. More and more players are reporting issues with this brand, mostly in relation to their payouts, but that’s not the only issue now.
Others have stated slow verification, even renewed verification, unclear bonus terms, and questionable behavior of customer support. General dissatisfaction with RIVAL casinos such as GoldenLady is also among the top 5 reasons why this brand is not an obvious favorite anymore. The biggest flaw is lack of games and a relatively poor promotional offer, which can lead to frustration and further reputation collapse.
Since we’re on the topic, GoldenLady took pride in providing a variety of payment methods, traditional and cryptocurrency. Nonetheless, the website’s T&Cs do not abound with details about deposits, withdrawals, and other banking-related procedures. This leaves many questions unanswered, and at the moment of writing the official review, withdrawals were only possible via eWallets.
Player Complaints
Currently, there are 11 player comments about the casino on the review page. No doubt there will be more in the future. We will quote and mention some of them here, but also invite you to read as much as you can before making any further steps with this brand.
Now already former players at this place, some LCB’ers have mostly stated very slow cashout, troubleshooting, and constant back and forth with verification as three main reasons for their negative rating. However, among other causes why GoldenLady has been placed on our warning list are difficult bonus terms and conditions. One player could not find any rules related to bonuses, leaving him completely in the dark since customer support wasn’t of any use, obviously.
Back to slow payments.
Sandra Hembree rated the casino as “terrible” for not receiving her payout months after playing and winning. She has been pending just over $5K in winnings for 6 and more weeks. Keep in mind that the terms explicitly say 7-10 business days for processing and cashing out. Sandra has been told by support that her payment is “in the works” and also to be “be patient and trust the process”…
While customer agents never responded to her emails, they dared not to answer per chat either, clearly refusing to tell her why it is taking so long to receive her winnings.
Another player from South Africa claimed he had been conned as a victim of false advertising. While the casino’s no deposit bonus on registration is part of a welcome incentive, it does require a later deposit. As commented by ghostpop: “misleading for purposes of luring players to the site as well as it’s being fraudulent behavior, avoid avoid avoid at all costs”, the site displays only deception and no honor at all.
In our latest news article about GoldenLady Casino, we informed a wider community of our players about the company’s ill practices which placed it on our warning list in the first place. Read more about it in the news section by following this link.
Conclusion
Describing itself as an operator that has been “delivering 24-carat games since 2012”, GoldenLady Casino is not anywhere near its status from 10 years ago. It turns out that beneath the glitzy and glamorous surface, things seem to be pretty different with this one. Delayed and extremely slow payments are not something to be ignored, no matter how attractive other perks may be.
What is left to say, well… stay away. At least for the time being. Golden Lady Casino has a lot of explaining to do, but currently, that’s the least of their problems. There are numerous delays and extremely slow payment requests to be solved, as some players are still waiting for their BTC withdrawal even after six months.
We invite you to read more about the topic on our forum and think twice before jumping in. There are more than enough reasons not to play at GoldenLady and the fact that it’s on our warning list is already a gigantic reason to proceed with caution or not to proceed at all!
Until they start processing withdrawal requests more efficiently, better look for an alternative. In the meantime, we will keep you posted on any changes.
Down to Brass Tacks
GoldenLady Casino is rated 1594 of 1636 casinos reviewed with a score of 1.5 out of 5 after 49 votes and it has 494 Slots offered from BetSoft, Rival, Tom Horn Gaming and 1 other with an average rating of 3.4 out of 5 after 27280 votes.
Screenshot Gallery / Last Updated 28-12-2023
- Jurisdictions:
- Download Available: No
-
min deposit:
$25
F--
-
min withdrawal:
$10
F--
-
Cashout Limit:
Long delays
F-- -
Currencies:
-
cashout times:
Arbitrary
F-- -
Banking:
depositwithdrawal
Banking service JCB is not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Tom Horn Gaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email [email protected]
GoldenLady Casino Activity
"I've never actually won anything from this game any free bonus they give you got ridiculous terms to pay play through the rival games are fun but I don't think this casino was built for anyone to win."
2 / 5
"Terrible casino. I had several withdrawals here that were realized within 7 days. Then I waited more than 2 months for the last 2 withdrawals I had here. The live chat support staff simply ignored me ..."
0.9 / 5
"I won here and they never paid me out and made excuses and wanted me to make another deposit before doing so and payout is forever. Waste of time"
0.4 / 5
"Well from a quick search I have not found the answer to my question. I figure it be a common one. When asking for withdrawal. It asks for amount, crypto address, and a picture of a bank? What's that a..."
2.4 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Please enter your comment.
Your comment is added.
Member's feedback (18)
I've never actually won anything from this game any free bonus they give you got ridiculous terms to pay play through the rival games are fun but I don't think this casino was built for anyone to win.
Terrible casino. I had several withdrawals here that were realized within 7 days. Then I waited more than 2 months for the last 2 withdrawals I had here. The live chat support staff simply ignored me most of the time. I definitely advise to avoid this place
I won here and they never paid me out and made excuses and wanted me to make another deposit before doing so and payout is forever. Waste of time
Well from a quick search I have not found the answer to my question. I figure it be a common one. When asking for withdrawal. It asks for amount, crypto address, and a picture of a bank? What's that all about?
Have been waiting over 3 months for a withdrawal while being told it’s on queue and will be paid by the end of the week for 8 weeks now.
Do not deposit money into this casino. they will 100% for a fact steal your money!!! The customer service reps are told by the owners to say the same generic speech and pretend like they're going to make sure your issue gets handled but never does.
I deposited 100$ into this site and turned it into 400$. I requested a cash out on 12/27 and still have not received it. I have been in contact with customer service and their only reply is that they are going through internal changes that’s why payments are taking so long to process. After reading these reviews they are...
I deposited 100$ into this site and turned it into 400$. I requested a cash out on 12/27 and still have not received it. I have been in contact with customer service and their only reply is that they are going through internal changes that’s why payments are taking so long to process. After reading these reviews they are not going to internal changes, they just don’t payout. I asked for a reimbursement of just the funds that I deposited instead of the 400$ winnings and they still will not comply.
Show more
As i got a win about 100€ that i wanted to cashout... Troubleshooting... A constant back and forth, updated BTC-ADDRESS are repeatedly requested. Then, despite successful verification, renewed verification and even more questionable behavior each time something different.
Please proceed with caution. GoldenLady Casino has been placed on our warning list due to extremely slow payouts.
Despite having an amazing welcome bonus package I’m a player who almost never plays without a deposit bonus attached. And for me I need the bonus terms and conditions to be very clear and very easy to find on the site. I couldn’t find any chairs and conditions whatsoever related to bonuses and it was too much of a headache...
Despite having an amazing welcome bonus package I’m a player who almost never plays without a deposit bonus attached. And for me I need the bonus terms and conditions to be very clear and very easy to find on the site. I couldn’t find any chairs and conditions whatsoever related to bonuses and it was too much of a headache to ask all the necessary questions to customer support therefore I would not trust putting my money on this site!
Show more
@Sandra Hembree - could you please private message me your casino username and we're going to notify the Casino Representative.
After months of playing and finally winning, I have yet to receive a payout. I have been pending just over $5K in winnings for 6 weeks. Their terms say 7-10 business days. I have been told by support that it is "in the works" and to "be patient and trust the process". Meanwhile they will not respond to emails, don't answer...
After months of playing and finally winning, I have yet to receive a payout. I have been pending just over $5K in winnings for 6 weeks. Their terms say 7-10 business days. I have been told by support that it is "in the works" and to "be patient and trust the process". Meanwhile they will not respond to emails, don't answer in chat half the time, and refuse to tell me why it is taking so long.
Show more
As I've stated before I've always run into problems with Rival casinos and this one is no exception.Completed a no deposit welcome bonus with exorbitant wagering. ONLY 450 ZAR was allowed for withdrawal which is equivalent to about 3 USD and I had thousands removed upon completion of the wagering. A SMALL Verification...
As I've stated before I've always run into problems with Rival casinos and this one is no exception.Completed a no deposit welcome bonus with exorbitant wagering. ONLY 450 ZAR was allowed for withdrawal which is equivalent to about 3 USD and I had thousands removed upon completion of the wagering. A SMALL Verification deposit was required-a small deposit it said- but they wanted a ridiculous amount like 10 times my winnings afterwhich it would take to up to 7 days to verify my account and a further 7 days to make payment....are these people retarded?who would do that?Anyway they refused to honor the withdrawal and as a result have lost any chance of me playing there in the future ,along with many rival casinos before them.They falsely advertise a no deposit bonus on registration as a welcome incentive, but it is in fact requiring a deposit. .That is false advertising which is a crime ,not to mention misleading for purposes of luring players to the site as well as it' being fraudulent behavior. I can only offer this advice: Avoid avoid avoid at all costs ...this casino so far displays only deception and no honor.Avoid altogether.
Show more
In general I have never been a fan of rival casinos. The graphics are nice and the casino has a clean interface. However, even with all the free chips available upon sign up...I'm not even really all that interested to keep on playing.
Good graphics and good games. freebies are also there to try out the slots. Enjoyed freebies. must try if you like freechips and big bonuses.
I saw some reviews and want to try myself. I have my bonus free chips and played some slots. Bonus of this casino are good than other rival brands. Now will try with some deposit bonuses and give more feedback....cheers!!!!!!!!!
I don't have anything particularly bad to say about this casino but at the same time I don't really have anything good to say about it either
Again, I like most of the games , but there were so little . Very small amount of games and maybe that will change in time. They gave a few no dep. bonuses but the games werent doing well for the dollar amount they gave.. Didnt play too long at all.
- Jurisdictions:
- Download Available: No
- Company:
-
min deposit:
$25
F--
-
min withdrawal:
$10
F--
-
Cashout Limit:
Long delays
F-- -
Currencies:
-
cashout times:
Arbitrary
F-- -
Banking:
depositwithdrawal
Banking service JCB is not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Tom Horn Gaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email [email protected]
Related News
-
GoldenLady Casino Ends Up On Warning List Due to Extremely...
1838 8 Aug 16th, 2022
-
From the Players, for the Players, GoldenLady Casino...
2485 8 May 6th, 2022
-
GoldenLady Casino Rep Reports for Duty in Direct Support...
1344 6 Feb 21st, 2022
GoldenLady Casino Activity
"I've never actually won anything from this game any free bonus they give you got ridiculous terms to pay play through the rival games are fun but I don't think this casino was built for anyone to win."
2 / 5
"Terrible casino. I had several withdrawals here that were realized within 7 days. Then I waited more than 2 months for the last 2 withdrawals I had here. The live chat support staff simply ignored me ..."
0.9 / 5
"I won here and they never paid me out and made excuses and wanted me to make another deposit before doing so and payout is forever. Waste of time"
0.4 / 5
"Well from a quick search I have not found the answer to my question. I figure it be a common one. When asking for withdrawal. It asks for amount, crypto address, and a picture of a bank? What's that a..."
2.4 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Alexis Fairfax
9 months ago
Newbie
2 / 5
I've never actually won anything from this game any free bonus they give you got ridiculous terms to pay play through the rival games are fun but I don't think this casino was built for anyone to win.
Please enter your comment.
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zorro
1 year ago
Newbie
0.9 / 5
Terrible casino. I had several withdrawals here that were realized within 7 days. Then I waited more than 2 months for the last 2 withdrawals I had here. The live chat support staff simply ignored me most of the time. I definitely advise to avoid this place
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therealpeteg
1 year ago
Sr. Newbie
0.4 / 5
I won here and they never paid me out and made excuses and wanted me to make another deposit before doing so and payout is forever. Waste of time
Please enter your comment.
Your comment is added.
cboyce585
1 year ago
Sr. Newbie
2.4 / 5
Well from a quick search I have not found the answer to my question. I figure it be a common one. When asking for withdrawal. It asks for amount, crypto address, and a picture of a bank? What's that all about?
Please enter your comment.
Your comment is added.
KimiWorthen102 1 year ago Newbie
0.5 / 5
Have been waiting over 3 months for a withdrawal while being told it’s on queue and will be paid by the end of the week for 8 weeks now.
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Your comment is added.
chromeschris
1 year ago
Newbie
0.1 / 5
Do not deposit money into this casino. they will 100% for a fact steal your money!!! The customer service reps are told by the owners to say the same generic speech and pretend like they're going to make sure your issue gets handled but never does.
Please enter your comment.
Your comment is added.
Sergio Rush 1 year ago Newbie
I deposited 100$ into this site and turned it into 400$. I requested a cash out on 12/27 and still have not received it. I have been in contact with customer service and their only reply is that they are going through internal changes that’s why payments are taking so long to process. After reading these reviews they are...
I deposited 100$ into this site and turned it into 400$. I requested a cash out on 12/27 and still have not received it. I have been in contact with customer service and their only reply is that they are going through internal changes that’s why payments are taking so long to process. After reading these reviews they are not going to internal changes, they just don’t payout. I asked for a reimbursement of just the funds that I deposited instead of the 400$ winnings and they still will not comply.
Show morePlease enter your comment.
Your comment is added.
Killerspiel3
2 years ago
Sr. Newbie
0.2 / 5
As i got a win about 100€ that i wanted to cashout... Troubleshooting... A constant back and forth, updated BTC-ADDRESS are repeatedly requested. Then, despite successful verification, renewed verification and even more questionable behavior each time something different.
Please enter your comment.
Your comment is added.
Anchi
2 years ago
Admin
0.1 / 5
Please proceed with caution. GoldenLady Casino has been placed on our warning list due to extremely slow payouts.
Please enter your comment.
Your comment is added.
Chriscainevip
2 years ago
Sr. Newbie
1.6 / 5
Despite having an amazing welcome bonus package I’m a player who almost never plays without a deposit bonus attached. And for me I need the bonus terms and conditions to be very clear and very easy to find on the site. I couldn’t find any chairs and conditions whatsoever related to bonuses and it was too much of a headache...
Despite having an amazing welcome bonus package I’m a player who almost never plays without a deposit bonus attached. And for me I need the bonus terms and conditions to be very clear and very easy to find on the site. I couldn’t find any chairs and conditions whatsoever related to bonuses and it was too much of a headache to ask all the necessary questions to customer support therefore I would not trust putting my money on this site!
Show morePlease enter your comment.
Your comment is added.
Sydney
2 years ago
Almighty Member
2.3 / 5
@Sandra Hembree - could you please private message me your casino username and we're going to notify the Casino Representative.
Please enter your comment.
Your comment is added.
Sandra Hembree 2 years ago Newbie
After months of playing and finally winning, I have yet to receive a payout. I have been pending just over $5K in winnings for 6 weeks. Their terms say 7-10 business days. I have been told by support that it is "in the works" and to "be patient and trust the process". Meanwhile they will not respond to emails, don't answer...
After months of playing and finally winning, I have yet to receive a payout. I have been pending just over $5K in winnings for 6 weeks. Their terms say 7-10 business days. I have been told by support that it is "in the works" and to "be patient and trust the process". Meanwhile they will not respond to emails, don't answer in chat half the time, and refuse to tell me why it is taking so long.
Show morePlease enter your comment.
Your comment is added.
ghostpop
2 years ago
Jr. Member
0.3 / 5
As I've stated before I've always run into problems with Rival casinos and this one is no exception.Completed a no deposit welcome bonus with exorbitant wagering. ONLY 450 ZAR was allowed for withdrawal which is equivalent to about 3 USD and I had thousands removed upon completion of the wagering. A SMALL Verification...
As I've stated before I've always run into problems with Rival casinos and this one is no exception.Completed a no deposit welcome bonus with exorbitant wagering. ONLY 450 ZAR was allowed for withdrawal which is equivalent to about 3 USD and I had thousands removed upon completion of the wagering. A SMALL Verification deposit was required-a small deposit it said- but they wanted a ridiculous amount like 10 times my winnings afterwhich it would take to up to 7 days to verify my account and a further 7 days to make payment....are these people retarded?who would do that?Anyway they refused to honor the withdrawal and as a result have lost any chance of me playing there in the future ,along with many rival casinos before them.They falsely advertise a no deposit bonus on registration as a welcome incentive, but it is in fact requiring a deposit. .That is false advertising which is a crime ,not to mention misleading for purposes of luring players to the site as well as it' being fraudulent behavior. I can only offer this advice: Avoid avoid avoid at all costs ...this casino so far displays only deception and no honor.Avoid altogether.
Show morePlease enter your comment.
Your comment is added.
Kate Randina
2 years ago
Sr. Member
3.1 / 5
In general I have never been a fan of rival casinos. The graphics are nice and the casino has a clean interface. However, even with all the free chips available upon sign up...I'm not even really all that interested to keep on playing.
Please enter your comment.
Your comment is added.
Steve2
2 years ago
Newbie
4.1 / 5
Good graphics and good games. freebies are also there to try out the slots. Enjoyed freebies. must try if you like freechips and big bonuses.
Please enter your comment.
Your comment is added.
Daniel1984
2 years ago
Newbie
4.5 / 5
I saw some reviews and want to try myself. I have my bonus free chips and played some slots. Bonus of this casino are good than other rival brands. Now will try with some deposit bonuses and give more feedback....cheers!!!!!!!!!
Please enter your comment.
Your comment is added.
kimosabi0077
2 years ago
Sr. Member
2.4 / 5
I don't have anything particularly bad to say about this casino but at the same time I don't really have anything good to say about it either
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Your comment is added.
roxcbrown
2 years ago
Full Member
1.9 / 5
Again, I like most of the games , but there were so little . Very small amount of games and maybe that will change in time. They gave a few no dep. bonuses but the games werent doing well for the dollar amount they gave.. Didnt play too long at all.
Please enter your comment.
Your comment is added.