Trouble with purchase item at shop

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Last post made 14 days ago by Markotik
Serhii Kutsynda

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  • Serhii Kutsynda
    • Started by
    • Serhii Kutsynda
    • at May 12, 24, 04:46:43 PM
    • Ukraine Newbie 4
    • last active 2 months ago

    Hello everyone, I have a trouble with shop, my last purchases item "10 € bonus CHIPSTARS", 4 or 5 purchases have been in status rejecter, tell me what a problem with my account on LCB or CHIPSTARS? Can you help me with this problem?

    P.s. sorry for my bad and maybe hard readable English. Thank you for you answers

  • Markotik
    • Replied by
    • Markotik
    • at May 13, 24, 01:05:13 AM
    • Lithuania Admin 7456
    • last active 40 minutes ago

    Thanks for this post from:

    Hi, 

    I have already sent you mulitple PMs regading this issue. 

    Every time you purchased their chip, you provided different usernames / account numbers / emails. I warned you twice not to do that and that your purchases would be rejected, but you continued all the same. 

    Considering that the Chipstars' first purchase is free, this may be considered as a shop abuse, as well. 

  • Serhii Kutsynda
    • Replied by
    • Serhii Kutsynda
    • at May 13, 24, 01:33:47 AM
    • Ukraine Newbie 4
    • last active 2 months ago

    Thank you for answer, I understand, have a nice day) 

  • Surasak
    • Replied by
    • Surasak
    • at Nov 02, 24, 03:45:16 AM
    • Australia Newbie 5
    • last active 3 days ago

    Hi, I've recently bought LevelUP 30 spin from the shop and was wondering why it hasn't appeared in my LevelUP account

  • Markotik
    • Replied by
    • Markotik
    • at Nov 02, 24, 03:58:38 AM
    • Lithuania Admin 7456
    • last active 40 minutes ago

    Thanks for this post from:

    Hi Surasak, 

    Please allow 48h (not including weekends) for your account ro be credited, as per Shop T&C, Rule 18. I will send out new requests, inclduing yours, on Monday. 

  • Slotqueen82
    • Replied by
    • Slotqueen82
    • at Nov 09, 24, 01:11:56 AM
    • United States Sr. Newbie 33
    • online

    Hello hope all is well I purchased the $20 chip from the shop and received confirmation of it being approved. Upon signing in I realized that it wasn't credited I. Asked the representatives which were useless for assistance and to no avail I came here after this I redeposit to still no seeing it credited please help 

    Slotqueen82 

    Casino Extreme 

    Rated:
    Casino Extreme

    4.3/ 5

  • Markotik
    • Replied by
    • Markotik
    • at Nov 09, 24, 01:40:56 AM
    • Lithuania Admin 7456
    • last active 40 minutes ago

    Thanks for this post from:

    Hi Slotqueen82, 

    This has been sorted out now. The chip should be on your account. 

     

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