Vegas Nights Casino

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Last post made 9 years ago by pokergranni
volkan.kalkan

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  • i sent my documents for account verification on 15th July  to Vegas Nights Casino.after 2 weeks i finally got a response from the support.they answered my email after 14 days and they asked me to resend my id with signed.i sent my documents again on 31st July and still waiting for verification.(today 13th Aug) i believe,they didn't check my email yet.i don't know how hard it could be.why it takes long time to finalize?this is just the beginning and i don't want to think about;how long will it take  if i try to cashout.maybe 4 months or more?

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  • Hi Volkan Kalkan,

    I have notified the rep about your complaint. Hopefully he should back back to you soon.

  • today is 19th august and i am still waiting.i don't know why they don't care...
    15th July to 19th August ....probably it will be a new record and has to be in Guinness World Record  Top 10!
    35 days waiting for account verification is just nonsense and not professional


  • today is 19th august and i am still waiting.i don't know why they don't care...
    15th July to 19th August ....probably it will be a new record and has to be in Guinness World Record  Top 10!
    35 days waiting for account verification is just nonsense and not professional


    Hmmm not good! I have sent the rep a follow up PM and email. Hang in there Volkan, we will try our best to get this sorted.

  • Thank you again Melcb.You care more than they do

  • 51 days passed already
    still no answer from them.i give up!


  • 51 days passed already
    still no answer from them.i give up!


    Volkan Kalkan,

    I am afraid if it were me, I would not be playing at this casino!  I will keep watching this post to see how this casino handles this duezzie and your outcome!

    Good Luck and I hope your verification comes about very soon.  Lordy, you have definitely waited long enough!  In fact, too long in my book!

    Much Success!

    .

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