RESOLVED: Unfair and relation tactics Mr. O casino

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Last post made 9 months ago by Complaints Moderator
bratbritt
  • Started by
  • bratbritt
  • United States Newbie 8
  • last active 9 months ago

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  • bratbritt
    • Started by
    • bratbritt
    • at Jan 25, 24, 09:25:38 AM
    • United States Newbie 8
    • last active 9 months ago

    Mr. O Casino whole staff is corrupt. They wiped out my winning saying that I had already used the coupon code but once you use the coupon code it doesn't allow you to use it a second time I had already been KCY verified yet they also wiped all of that information off of my account. I even have the email they sent me after I was approved yet they sent me an email for the 50 free spins again and it was redeemable. Normally they put a hold or a stop once you use it, but why not pay me out for the winnings that I already won it's bullshit and very childish pit boss does nothing to control his animals working for him 

  • bratbritt
    • Replied by
    • bratbritt
    • at Jan 25, 24, 09:27:00 AM
    • United States Newbie 8
    • last active 9 months ago

    I completed my wagering parents Square claiming I had already used that coupon just to turn right around and give it back to me and so they didn't have to pay me out and so the odds of me winning again or 0 to 9. 

  • bratbritt
    • Replied by
    • bratbritt
    • at Jan 25, 24, 09:28:02 AM
    • United States Newbie 8
    • last active 9 months ago

    I completed my wagering requirements fair and Square claiming I had already used that coupon just to turn right around and give it back to me and so they didn't have to pay me out and so the odds of me winning again or 0 to 9. Not to mention when you're actually winning the game starts mysteriously closing out to prevent you from being successful happens on free spins deposits, you name it. They are no friend to you.

  • bratbritt
    • Replied by
    • bratbritt
    • at Jan 25, 24, 01:26:27 PM
    • United States Newbie 8
    • last active 9 months ago

    They robbed me of my winnings rather than waiting for me to redo my KYC verification 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 26, 24, 08:54:45 AM
    • Serbia Super Hero 1655
    • last active 28 days ago

    Hello bratbritt,

    First of all, welcome to LCB! Glad to have you here. 

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • Anchi
    • Replied by
    • Anchi
    • at Jan 30, 24, 03:28:02 AM
    • Serbia Admin 13532
    • online

    Hello bratbritt,

    Please send us your casino username via private message, so we can get in touch with a casino representative.

    Thank you

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 31, 24, 05:00:14 AM
    • Serbia Super Hero 1655
    • last active 28 days ago

    Hello bratbritt,

    Thanks for sharing your casino credentials with us! We have reached out to the casino, and they responded to us with proof that your winnings have been removed due to the rule of max 5 free promotions in a row without making a deposit. You have used 7 and won the 7th free promotion.

    We will mark this complaint as Resolved.

    Thank you for your understanding, and please do not post another complaint regarding the same resolved topic.

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