UNRESOLVED: Token Devils

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Last post made 9 months ago by Complaints Moderator
hopkajanos
  • Started by
  • hopkajanos
  • Hungary Newbie 5
  • last active 9 months ago

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  • hopkajanos
    • Started by
    • hopkajanos
    • at Jan 05, 24, 05:08:17 AM
    • Hungary Newbie 5
    • last active 9 months ago

    Tokendevils casino: The casino hasn't processed my withdrawal for 2 week, however, the ToS states 36 hrs as the average withdrawal reviewing time. The support dodges my questions, and say all wait for some more time. Again, and again, and again - the same scenario. Email :'Hi, János Hopka! Thank you for your understanding as we address the backlog of payments. Rest assured, we're dedicated to resolving this issue and ensuring your payment is processed without further delay.'' (c

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 05, 24, 06:46:48 AM
    • Serbia Super Hero 1655
    • last active 28 days ago

    Thanks for this post from:

    Hello hopkajanos,

    First of all, welcome to LCB, glad to have you here! smiley

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • hopkajanos
    • Replied by
    • hopkajanos
    • at Jan 06, 24, 07:00:46 AM
    • Hungary Newbie 5
    • last active 9 months ago

    Thanks for this post from:

    Hy casino name hopk****

    Email:hopkaj****@gmail.com

     

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 09, 24, 02:23:49 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    The casino rep will be notified. 

  • hopkajanos
    • Replied by
    • hopkajanos
    • at Jan 10, 24, 04:42:31 AM
    • Hungary Newbie 5
    • last active 9 months ago

    Thanks for this post from:

    Thank you helping! 

  • MelissaN
    • Replied by
    • MelissaN
    • at Jan 12, 24, 02:51:18 AM
    • Serbia Almighty Member 15546
    • last active 2 months ago

    Thanks for this post from:

    Hello hopkajanos,

    We still haven't heard from the casino rep. We sent a reminder. Hope they'll get back to us soon.

    Keep you posted. 

  • treswitteki
    • Replied by
    • treswitteki
    • at Jan 13, 24, 04:30:00 AM
    • Hungary Sr. Newbie 33
    • last active 7 months ago

    I have checked their site and their template messages. Its the same with voozaza. Its the same 'team'. I am pretty sure you will never get your winnings like the voozaza players. 

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 15, 24, 06:20:11 AM
    • Serbia Super Hero 1655
    • last active 28 days ago

    Thanks for this post from:

    Hello hopkajanos,

    We have reached out to the casino again. Hopefully they will respond this time.

    Keep you posted.

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Jan 18, 24, 07:50:08 AM
    • Serbia Super Hero 1655
    • last active 28 days ago

    Hello hopkajanos,

    Unfortunately, we must mark this complaint as Unresolved, as we did not hear back from the casino after numerous attempts to reach out to them.

    Thank you for understanding.

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