UNRESOLVED: Token Devils

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Last post made 10 months ago by Complaints Moderator
hopkajanos
  • Started by
  • hopkajanos
  • Hungary Newbie 5
  • last active 10 months ago

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  • Tokendevils casino: The casino hasn't processed my withdrawal for 2 week, however, the ToS states 36 hrs as the average withdrawal reviewing time. The support dodges my questions, and say all wait for some more time. Again, and again, and again - the same scenario. Email :'Hi, János Hopka! Thank you for your understanding as we address the backlog of payments. Rest assured, we're dedicated to resolving this issue and ensuring your payment is processed without further delay.'' (c

  • Hello hopkajanos,

    First of all, welcome to LCB, glad to have you here! smiley

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • Hy casino name hopk****

    Email:hopkaj****@gmail.com

     

  • The casino rep will be notified. 

  • Thank you helping! 

  • Hello hopkajanos,

    We still haven't heard from the casino rep. We sent a reminder. Hope they'll get back to us soon.

    Keep you posted. 

  • I have checked their site and their template messages. Its the same with voozaza. Its the same 'team'. I am pretty sure you will never get your winnings like the voozaza players. 

  • Hello hopkajanos,

    We have reached out to the casino again. Hopefully they will respond this time.

    Keep you posted.

  • Hello hopkajanos,

    Unfortunately, we must mark this complaint as Unresolved, as we did not hear back from the casino after numerous attempts to reach out to them.

    Thank you for understanding.

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