RESOLVED: suprabets won't let me withdraw

Stay away from suprabets.com, i see so many complaints about them online now that i search for it, i definitly should have made my research but this still hits me hard, i managed to win a good sporting bet on the site and made a little bit more money by playing blackjack, after a long time waiting for them to verify my documents when i try to withdraw i get the following message "Client Restricted from action Withdraw" they won't respond my emails or my messages in the actual site, they gave me no explanation for this and neither did i do anything that would justify this, this site is straight up stealing their users money.

Hello raulbb16,

First of all, welcome to LCB! Glad to have you here. 

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks.

Just sent it, thank you in advance for helping me and replying so fast!

Hello raulbb16,

Thanks for sharing your casino credentials with us!

We will reach out to a casino representative to inquire about your case.

Keep you posted.

Hello, i randomly tried withdrawing today and i didn't get that message anymore, it took a while for the money to actually come to my account but eventually it did.

I was really really scared because everywhere i search people say this website never lets you withdraw and stuff. Glad they did. But i still would advise against this casino as they make it very very very hard to get your money off of the website.

Hello raulbb16,

The casino rep got back to us and confirmed your withdrawal was paid in less than 24 hours.

You posted the complaint 4 hours after requesting the withdrawal.

We will close this complaint and mark it Resolved.

Can we kindly ask you to share with us the information about the winning amount via private message? (How much money have you managed to withdraw?) We collect this data solely to create yearly complaint-related statistics. Thank you!