UNRESOLVED: suprabets lock my account

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Last post made 28 days ago by tough_nut
华佳伟
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  • 华佳伟
  • Newbie 3
  • last active 23 days ago

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  • 华佳伟
    • Started by
    • 华佳伟
    • at Apr 02, 24, 08:29:50 AM
    • Newbie 3
    • last active 23 days ago

    I had $500 in it, mainly playing in the NBA and NHL, and when I won $5,000, they locked my account and wouldn't let me withdraw it，please help  me

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 02, 24, 08:46:13 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello 华佳伟,

    First of all, welcome to LCB! Glad to have you here. smiley

    Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

    Thanks!

  • 华佳伟
    • Replied by
    • 华佳伟
    • at Apr 02, 24, 11:46:52 PM
    • Newbie 3
    • last active 23 days ago

    I have sent the account name

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 03, 24, 03:32:11 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello 华佳伟,

    Thanks for sharing your casino credentials with us.

    We will reach out to a casino representative to inquire about your case.

    Keep you posted.

  • Complaints Moderator
    • Replied by
    • Complaints Moderator
    • at Apr 05, 24, 03:48:17 AM
    • Serbia Super Hero 1655
    • last active 1 month ago

    Hello 华佳伟,

    We have reached out to the casino again.

    Keep you posted.

  • 华佳伟
    • Replied by
    • 华佳伟
    • at Apr 05, 24, 03:58:12 AM
    • Newbie 3
    • last active 23 days ago

    Thanks for this post from:

    thanks，I've been waiting

  • tough_nut
    • Replied by
    • tough_nut
    • at Apr 11, 24, 05:59:29 AM
    • Moderator 2307
    • last active 2 hours ago

    Thanks for this post from:

    Hello 华佳伟,

    Unfortunately, we have not been able to get in touch with any casino representative, so we cannot offer further assistance.

     We will mark this complaint Unresolved.

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