CLOSED [due to the submitter's inactivity]: Sunriseslots.com

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Last post made 13 hours ago by JovanaV
Sasha Bever
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  • Sasha Bever
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  • It appears that you don't over see sunrise slots,  but truly i would greatly appreciate assistance.  

     

    On November 2nd I was the first place winner of a tournament that was awarded $10,000 except upon withdrawal sunriseslots removed the funds from my account. I contacted them on November 3rd and their response was that you can't have multiple buyins for a tournament except they offer 999 buyins for a tournament, mind you I only made 1 additional buyins and paid $50.00. 

     
    Also I should add that in lieu of them taking $10,000 they credited my account with $71 ($50 of that was made to purchase a buyin) the remaining $21 was used on playing slots which i lost to the game, so why they would give me money doesn't make sense. 
     
    In my opinion if they don't allow you to make multiple buyins that's false advertising and/or fraud. 
     
    I would greatly appreciate your time and assistance with looking into them taking $10,000 from me.  
     
    Also they offer a link on their website of https://www.centraldisputesystem.com/form.asp?casinoID=1196, which i attempted to complete except the form will not submit. I then go to https://www.centraldisputesystem.com/form and low and behold SUNRISESLOTS.COM is NOT an option for submission.  
     
    I have screen shots showing proof if needed.  
     
    Thank you. 
  • Hello Sasha Bever,

    Welcome to LCB!

    Please note that Sunrise Slots Casino is placed on our Warning List.

    Sunrise Slots Casino is placed on LCB's warning list due to an ongoing list of complaints from players. Complaints state they have delayed payments and/or are not getting paid. Please stay away from this casino site. We are unable to assist players with any payment issues as they refuse to cooperate with our complaints team.

    However, we will contact the casino rep and inquire further about your case. Please send your casino username via private message and we will update you as soon as we receive a response from them.

    Thank you.

    1.1/ 5

  • Hello Sasha Bever,

    Do you still need assistance?

    Thank you.

  • Since we haven't heard back from the member, we will close this complaint due to the submitter's inactivity.

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