425
SlotsDevices
425
Slots
Overview
As a result of countless ongoing complaints from players, our directory has decided to place Sunrise Slots Casino on LCB's warning list. The main reason for a sea of complaints are delayed payments. On that note, a large number of players are still waiting to get imbursed.
For now, we recommend all LCB’ers and other players to stay away from this online casino. It is also our duty to let you know that we are currently unable to assist players with any payment issues.
Until Sunrise Slots decides to cooperate with our complaints team, we will not be able to help any damaged parties, and there are quite many unresolved situations on our forum.
To make things worse, some players have been waiting on their payouts since July 2022. The amounts of unpaid withrawals exceed $2000 and more. With a very low rating of 0.7 out of 5 and decreasing, Sunrise Slots is rapidly losing the battle against time to fix its bad reputation.
If you take a look at the majority of reviews on LCB, it is clear that the casino is a scam and a terrible place to be, let alone make a deposit and play. The site is either not responsive or avoiding payouts on the alleged account of issues with a payment processor.
Many players who requested their withdawals have even appealed to get paid via other available banking methods, but the operator has chosen to remain silent to this date.
We haven't had any luck hearing back from Sunrise Slots Casino either.
Integrity/Trustworthiness
The decline of Sunrise Slots started in February 2021 or earlier, despite what its ad claims. It is not the most trusted online casino, as massive withdrawal problems have spanned for almost two years now.
Some serious troubles with payouts began when a certain player contacted us last year in February claiming he played on January 15th but never received his winnings. Even though he followed all the rules and met the casino’s playthrough requirements, nothing happened, even 5 weeks after the withdrawal request.
Our complaints team immediately contacted Sunrise Slots for further assistance, but never received a reply.
According to this player, the operator’s processing times on withdrawals at that time were unrealistic and set at 7 to 10 days for approval plus the additional 10 days to process. For the funds to reach one’s bank account, it took another 7 to 10 days. For Bitcoin even longer!!!
After almost 3 long months of ridiculous delays, the player’s bank received 2200.00 USD, while the original payout was maxed out at 2500.00 USD. The bank’s fee was 25.00 while the casino took away 275.00 for processing!
Three months is a very long period for the cashout. As if this wasn’t frustrating enough. Very soon another player made a post stating they’d been waiting on a payout for the past 6 months!
It soon started to become clear that the players were being scammed at Sunrise Slots on a massive scale. And this was just the beginning.
Player Complaints
There are probably 20+ or more complaints on the forum in regard to slow, delayed or avoided payments at Sunrise Slots. No doubt there will be more in the future. We suggest you to read them carefully and take them into consideration before having anything to do with this two-faced brand.
Stretching from February 2021 to November 2022, it’s an ongoing effort to get in touch with the casino representatives and uncover more about the awkward situation for so many players.
Many customers have never received their payments on this site, some exceeding $2287 or more.
Back in July 2022, a certain client kept getting shewed off on the account of the casino’s processor. She has complied with all the rules and requirements needed for the withdrawal, which was even approved a month earlier in June.
Even though it was supposed to be a Bitcoin withdrawal, the operator continued sending emails with a subject “processor issue”, making the entire experience as frustrating as possible.
Other players with smaller withdrawal requests also hadn’t received any information on the payout, in some cases even after 6 months or so.
Conclusion
Ironically advertised as “most trusted online casino” Sunrise Slots has put itself into a hopeless situation. More players with delayed payments are showing up every day, making the site’s reputation worse minute by minute. Under that glitzy and glamorous surface it once had (if ever) this place isn’t anywhere near to offering a fair service.
Delayed and avoided payments are not something to be ignored in the online casino world, and it seems that the troubles have piled up.
Players are advised to stay away for the time being since Sunrise Slots has a lot of explaining to do. Still, that may well be the least of their problems. There are numerous pending cashouts to be taken care of, leaving a lot of enthusiastic players frustrated, some waiting more than six months to be paid.
Investigate more on the subject by going to our forum and please think twice before having to do anything with this place. There are more than 10,000 reasons not to play at Sunrise Slots, which is approximately what we think the operator owes to its customers at the moment. In USD.
Unless the financial team starts to process numerous withdrawal requests, we can’t give any false hope and say it’s going to be okay.
Look for an alternative, try contacting their customer support, and we will do our best to keep you posted on any changes.
Down to Brass Tacks
Sunrise Slots Casino is rated 1609 of 1636 casinos reviewed with a score of 1.1 out of 5 after 71 votes and it has 425 Slots offered from Real Time Gaming and Stakelogic with an average rating of 3.8 out of 5 after 18833 votes.
Overview
As a result of countless ongoing complaints from players, our directory has decided to place Sunrise Slots Casino on LCB's warning list. The main reason for a sea of complaints are delayed payments. On that note, a large number of players are still waiting to get imbursed.
For now, we recommend all LCB’ers and other players to stay away from this online casino. It is also our duty to let you know that we are currently unable to assist players with any payment issues.
Until Sunrise Slots decides to cooperate with our complaints team, we will not be able to help any damaged parties, and there are quite many unresolved situations on our forum.
To make things worse, some players have been waiting on their payouts since July 2022. The amounts of unpaid withrawals exceed $2000 and more. With a very low rating of 0.7 out of 5 and decreasing, Sunrise Slots is rapidly losing the battle against time to fix its bad reputation.
If you take a look at the majority of reviews on LCB, it is clear that the casino is a scam and a terrible place to be, let alone make a deposit and play. The site is either not responsive or avoiding payouts on the alleged account of issues with a payment processor.
Many players who requested their withdawals have even appealed to get paid via other available banking methods, but the operator has chosen to remain silent to this date.
We haven't had any luck hearing back from Sunrise Slots Casino either.
Integrity/Trustworthiness
The decline of Sunrise Slots started in February 2021 or earlier, despite what its ad claims. It is not the most trusted online casino, as massive withdrawal problems have spanned for almost two years now.
Some serious troubles with payouts began when a certain player contacted us last year in February claiming he played on January 15th but never received his winnings. Even though he followed all the rules and met the casino’s playthrough requirements, nothing happened, even 5 weeks after the withdrawal request.
Our complaints team immediately contacted Sunrise Slots for further assistance, but never received a reply.
According to this player, the operator’s processing times on withdrawals at that time were unrealistic and set at 7 to 10 days for approval plus the additional 10 days to process. For the funds to reach one’s bank account, it took another 7 to 10 days. For Bitcoin even longer!!!
After almost 3 long months of ridiculous delays, the player’s bank received 2200.00 USD, while the original payout was maxed out at 2500.00 USD. The bank’s fee was 25.00 while the casino took away 275.00 for processing!
Three months is a very long period for the cashout. As if this wasn’t frustrating enough. Very soon another player made a post stating they’d been waiting on a payout for the past 6 months!
It soon started to become clear that the players were being scammed at Sunrise Slots on a massive scale. And this was just the beginning.
Player Complaints
There are probably 20+ or more complaints on the forum in regard to slow, delayed or avoided payments at Sunrise Slots. No doubt there will be more in the future. We suggest you to read them carefully and take them into consideration before having anything to do with this two-faced brand.
Stretching from February 2021 to November 2022, it’s an ongoing effort to get in touch with the casino representatives and uncover more about the awkward situation for so many players.
Many customers have never received their payments on this site, some exceeding $2287 or more.
Back in July 2022, a certain client kept getting shewed off on the account of the casino’s processor. She has complied with all the rules and requirements needed for the withdrawal, which was even approved a month earlier in June.
Even though it was supposed to be a Bitcoin withdrawal, the operator continued sending emails with a subject “processor issue”, making the entire experience as frustrating as possible.
Other players with smaller withdrawal requests also hadn’t received any information on the payout, in some cases even after 6 months or so.
Conclusion
Ironically advertised as “most trusted online casino” Sunrise Slots has put itself into a hopeless situation. More players with delayed payments are showing up every day, making the site’s reputation worse minute by minute. Under that glitzy and glamorous surface it once had (if ever) this place isn’t anywhere near to offering a fair service.
Delayed and avoided payments are not something to be ignored in the online casino world, and it seems that the troubles have piled up.
Players are advised to stay away for the time being since Sunrise Slots has a lot of explaining to do. Still, that may well be the least of their problems. There are numerous pending cashouts to be taken care of, leaving a lot of enthusiastic players frustrated, some waiting more than six months to be paid.
Investigate more on the subject by going to our forum and please think twice before having to do anything with this place. There are more than 10,000 reasons not to play at Sunrise Slots, which is approximately what we think the operator owes to its customers at the moment. In USD.
Unless the financial team starts to process numerous withdrawal requests, we can’t give any false hope and say it’s going to be okay.
Look for an alternative, try contacting their customer support, and we will do our best to keep you posted on any changes.
Down to Brass Tacks
Sunrise Slots Casino is rated 1609 of 1636 casinos reviewed with a score of 1.1 out of 5 after 71 votes and it has 425 Slots offered from Real Time Gaming and Stakelogic with an average rating of 3.8 out of 5 after 18833 votes.
Screenshot Gallery / Last Updated 05-09-2023
- Jurisdictions:
- Download Available: No
-
min deposit:
$5 (Lightning Bitcoin)/$30 (Other methods)
F--
-
min withdrawal:
$100
F--
-
Cashout Limit:
$2,500 Weekly
F-- -
Currencies:
-
cashout times:
Delayed payments/No payments
F-- -
Banking:
depositwithdrawal
-
All Software:
Players from Illinois are restricted to play games released by Stakelogic, to find out why click here
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
USA/CA: 1-833-214-4099
AU: 1-800-941-019
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Sunrise Slots Casino Activity
Knotts1976 rated and commented on a casino
"Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it tak..."
dmbarbato rated and commented on a casino
"5 months - still havent been paid. Customer service cites so many winners and transactions as the delay. Every chat ends in apologies and that they will escalate the matter. I am going on 27 escalatio..."
So come on c rated and commented on a casino
"Biggest scammer I've ever seen they don't pay for nothing don't give you your money they don't pay for nothing don't give you your money"
0.2 / 5
Steven Patterson commented on a casino
"They won't pay it tried multiple times over the months and they just give you the run around don't spend they deserve to go bankrupt"
1.1 / 5
Player Reviews
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terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Please enter your comment.
Your comment is added.
Member's feedback (69)
Read AllStay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep...
Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep doesn’t know any better than another. They’re all over the place. This is the worst site I’ve ever played on.
Show more5 months - still havent been paid. Customer service cites so many winners and transactions as the delay. Every chat ends in apologies and that they will escalate the matter. I am going on 27 escalations. Do not put your money in this casino expecting to get any out.
Biggest scammer I've ever seen they don't pay for nothing don't give you your money they don't pay for nothing don't give you your money
Steven Patterson 30 days ago Newbie
They won't pay it tried multiple times over the months and they just give you the run around don't spend they deserve to go bankrupt
Clayton France 1 month ago Newbie
Terrible casino owed us two hundred for months now. And now it wants a 10 dollar Litecoin deposit to get a third hundred percent. Don't waste your time . That never pay. It's a 100 percent scam
Steven Patterson 2 months ago Newbie
Same their the only casino that takes so long weeks just for a small withdrawal it makes your site look like it's not dedicated to customer service you have to fix it or the other casinos will get the customers you realize all the other casino pays within 3 days and it wouldn't take much to get a letters of a court date...
Same their the only casino that takes so long weeks just for a small withdrawal it makes your site look like it's not dedicated to customer service you have to fix it or the other casinos will get the customers you realize all the other casino pays within 3 days and it wouldn't take much to get a letters of a court date
Show more
Jayson Meeker 2 months ago Newbie
37 days waiting on a measly $100 payout with my last email reply telling me no date has been set to transfer my Bitcoin. No help from customer service except to "Escalate my request" which translates to do absolutely nothing.
I am having trouble getting paid for a small amount. It's $175 it's supposed to be bitcoin. It took 2 weeks to be approved, and still not paid. Just keep getting told they are aware and trying to send it as soon as possible. Disappointed because the casino has good games and bonus. But if they don't pay...why play? Crisopatra
I am having trouble getting paid for a small amount. It's $175 it's supposed to be bitcoin. It took 2 weeks to be approved, and still not paid. Just keep getting told they are aware and trying to send it as soon as possible. Disappointed because the casino has good games and bonus. But if they don't pay...why play? Crisopatra
Show more
They are nothing but a scam and fraud. Do not waste your money and time on this BS. They never pay your for what you win, but they sure will take your money though. Instantly. They screwed me out of 360$ I won two months ago. I need that money and can't even get it .
Wish I could give this place a 0!!! They owed me 4 thousand and I got lucky with the first 2 grand but they stopped responding to me after!!! They still owe me two thousand dollars! I tried to raise a complaint through somewhere else but it was futile. I never got paid.
Justin Graves (KING JUSTIN) 4 months ago Newbie
I won $1200 and they keep rejecting my documents. Clear picture of my ID front and back and clear selfie but keeps rejecting my ID card.... smh.... so I dont even know if I will get my money from this casino. Wish I would of seen this thread before I played... smh
I just wanted to write in after reading all of the bad reviews here. I was obviously worried about my requested withdrawal (about $352, after depositing on a depositing $60 in BTC on a large no playthrough bonus, something like %350). Anyway, they took away the bonus amount ($207) from my total, charged me $18 for the BTC...
I just wanted to write in after reading all of the bad reviews here. I was obviously worried about my requested withdrawal (about $352, after depositing on a depositing $60 in BTC on a large no playthrough bonus, something like %350). Anyway, they took away the bonus amount ($207) from my total, charged me $18 for the BTC withdrawal transaction and it took about 4 days from the day I requested. So, overall, I am quite happy with the results. I'm pretty new to online gambling and I wouldn't disregard all the bad reviews others have written, but this wasn't too bad. They always responded via chat to answer my questions. Obviously, there are some hassles with verification, and its defintitely worrisome and unfortunate in this day and age that w/d isn't instant (or close to it), but in my opinion, the Inclave sites have so far done me justice. Of course, I can't speak for the experience of others but wanted to write in to let people know that if they are patient and stick with it, it's not impossible to get paid. Maybe I got lucky, well obv I did (60 to 352 was meaningful to me!), but I can't complain overall. Hopefully would be the same if I won in the thousands! Would try again (house money) and see if it's not just a one-time fluke. Will update.
Show more
They will take your money and BS you as long as they have to and then cut you off without resolution! Deposit anywhere else but this site! I promise you. Horrid.
Skylerpurr
5 months ago
Newbie
Sunrise casino owes me $1578. It has been escalated 8 or 9 times now. Who can I contact to get this payed out. Every week it will be escalated and still they ask for more time. Isn't there a gaming authority that I can contact on this matter?
Add me to the laundry list of people with complaints about Sunrise. No matter how many times I submit my KYC documentation, the same docs that have worked just fine at countless other casinos, they keep telling me to resubmit them over and over and it never goes anywhere. Beware their transparent trickery.
Yep, they got me too! I was supposed to br paid out my little $300. Today makes 1 month since i "won". Still nothing, and I write them EVERYDAY!I emailand chat with customer sservice. I continue to be told that its sent for escalation, and should be paid out any day. They sure like to take your money real quick, but pay...
Yep, they got me too! I was supposed to br paid out my little $300. Today makes 1 month since i "won". Still nothing, and I write them EVERYDAY!I emailand chat with customer sservice. I continue to be told that its sent for escalation, and should be paid out any day. They sure like to take your money real quick, but pay it out. Not for this chick. How do they afford to pay all the different customer service people? I have a list of 16 differnt ones so far. SIGH! Wish I had found LCCB sooner!
Show moreI wanted to give a recent review of sunrise slots. I recently won 100 in their casino with new player free spins. Sign up was easy, verification wasn’t too hard. When it came time to withdraw with litecoin I was worried when I read the bad reviews and decided I would never see any winnings. Their chat line takes a while...
I wanted to give a recent review of sunrise slots. I recently won 100 in their casino with new player free spins. Sign up was easy, verification wasn’t too hard. When it came time to withdraw with litecoin I was worried when I read the bad reviews and decided I would never see any winnings. Their chat line takes a while as you are put in a waiting room. The customer service is not extra friendly but ok. I withdrew on a Monday and told 5-7 days. I followed up through chat for 3 days and was told the same. To my surprise, I received my litecoin by the same week! I wanted to make sure they got recognition as they may be trying to do better. Best of luck!
Show more
This place kept my 2 grand cause of more than one account what bullshit I only had two because I'm bad at technology and couldn't get in at some point and made a second account then so I could play.i never used two accounts they screwed me up
jcasteel74
6 months ago
Newbie
They have owed me money for a month. They conned me into making a verification deposit so they owe that to me as well. Everytime I contact them they say 7-10 business days and to come back at such and such date if no payment. It's a good thing there is a monitor between them and I/. I have had it with online casinos...
They have owed me money for a month. They conned me into making a verification deposit so they owe that to me as well. Everytime I contact them they say 7-10 business days and to come back at such and such date if no payment. It's a good thing there is a monitor between them and I/. I have had it with online casinos not paying and scamming members STAY AWAY IF YOU LIKE YOUR MONEY.
Show moreLots of free bonuses but when you actually win big and complete the required playthrough requirements, they make you deposit money to be able to withdraw…then, once you do that…they have excuse after excuse of why it’s taking so long to send your money. It took almost a month to approve my withdrawal request (after making...
Lots of free bonuses but when you actually win big and complete the required playthrough requirements, they make you deposit money to be able to withdraw…then, once you do that…they have excuse after excuse of why it’s taking so long to send your money. It took almost a month to approve my withdrawal request (after making me deposit money to confirm I was a real person) and now it’s been over a month since it’s been approved when they say it’ll be 10-12 days. I’ve chatted with support multiple times and it’s one excuse after another. They have “escalated” my withdrawal twice now and still nothing….dont waste your time with this fake casino!
Show more
- Jurisdictions:
- Download Available: No
- Company:
-
min deposit:
$5 (Lightning Bitcoin)/$30 (Other methods)
F--
-
min withdrawal:
$100
F--
-
Cashout Limit:
$2,500 Weekly
F-- -
Currencies:
-
cashout times:
Delayed payments/No payments
F-- -
Banking:
depositwithdrawal
-
All Software:
Players from Illinois are restricted to play games released by Stakelogic, to find out why click here
- languages:
- Live Games: No
- Live Chat: Yes
- Email:
-
Telephone:
USA/CA: 1-833-214-4099
AU: 1-800-941-019
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email [email protected]
Sunrise Slots Casino Activity
Knotts1976 rated and commented on a casino
"Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it tak..."
dmbarbato rated and commented on a casino
"5 months - still havent been paid. Customer service cites so many winners and transactions as the delay. Every chat ends in apologies and that they will escalate the matter. I am going on 27 escalatio..."
So come on c rated and commented on a casino
"Biggest scammer I've ever seen they don't pay for nothing don't give you your money they don't pay for nothing don't give you your money"
0.2 / 5
Steven Patterson commented on a casino
"They won't pay it tried multiple times over the months and they just give you the run around don't spend they deserve to go bankrupt"
1.1 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Knotts1976
9 days ago
Newbie
Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep...
Stay away from Casino!!! They do not pay at all!!! I will try to withdraw a $3000 winnings for over seven months ago and they keep giving me the runaround, everything they request I provide And it takes them over a week to reply by saying it’s not approved with some BS excuse which does not make any sense. Period. One rep doesn’t know any better than another. They’re all over the place. This is the worst site I’ve ever played on.
Show morePlease enter your comment.
Your comment is added.
dmbarbato
17 days ago
Newbie
5 months - still havent been paid. Customer service cites so many winners and transactions as the delay. Every chat ends in apologies and that they will escalate the matter. I am going on 27 escalations. Do not put your money in this casino expecting to get any out.
Please enter your comment.
Your comment is added.
So come on c 20 days ago Newbie
0.2 / 5
Biggest scammer I've ever seen they don't pay for nothing don't give you your money they don't pay for nothing don't give you your money
Please enter your comment.
Your comment is added.
Steven Patterson 30 days ago Newbie
They won't pay it tried multiple times over the months and they just give you the run around don't spend they deserve to go bankrupt
Please enter your comment.
Your comment is added.
Clayton France 1 month ago Newbie
Terrible casino owed us two hundred for months now. And now it wants a 10 dollar Litecoin deposit to get a third hundred percent. Don't waste your time . That never pay. It's a 100 percent scam
Please enter your comment.
Your comment is added.
Steven Patterson 2 months ago Newbie
Same their the only casino that takes so long weeks just for a small withdrawal it makes your site look like it's not dedicated to customer service you have to fix it or the other casinos will get the customers you realize all the other casino pays within 3 days and it wouldn't take much to get a letters of a court date...
Same their the only casino that takes so long weeks just for a small withdrawal it makes your site look like it's not dedicated to customer service you have to fix it or the other casinos will get the customers you realize all the other casino pays within 3 days and it wouldn't take much to get a letters of a court date
Show morePlease enter your comment.
Your comment is added.
Jayson Meeker 2 months ago Newbie
37 days waiting on a measly $100 payout with my last email reply telling me no date has been set to transfer my Bitcoin. No help from customer service except to "Escalate my request" which translates to do absolutely nothing.
Please enter your comment.
Your comment is added.
Crisopatrae
2 months ago
Newbie
I am having trouble getting paid for a small amount. It's $175 it's supposed to be bitcoin. It took 2 weeks to be approved, and still not paid. Just keep getting told they are aware and trying to send it as soon as possible. Disappointed because the casino has good games and bonus. But if they don't pay...why play? Crisopatra
I am having trouble getting paid for a small amount. It's $175 it's supposed to be bitcoin. It took 2 weeks to be approved, and still not paid. Just keep getting told they are aware and trying to send it as soon as possible. Disappointed because the casino has good games and bonus. But if they don't pay...why play? Crisopatra
Show morePlease enter your comment.
Your comment is added.
Paul5c82 2 months ago Newbie
They are nothing but a scam and fraud. Do not waste your money and time on this BS. They never pay your for what you win, but they sure will take your money though. Instantly. They screwed me out of 360$ I won two months ago. I need that money and can't even get it .
Please enter your comment.
Your comment is added.
Dustinatowery
4 months ago
Newbie
0.2 / 5
Wish I could give this place a 0!!! They owed me 4 thousand and I got lucky with the first 2 grand but they stopped responding to me after!!! They still owe me two thousand dollars! I tried to raise a complaint through somewhere else but it was futile. I never got paid.
Please enter your comment.
Your comment is added.
Justin Graves (KING JUSTIN) 4 months ago Newbie
I won $1200 and they keep rejecting my documents. Clear picture of my ID front and back and clear selfie but keeps rejecting my ID card.... smh.... so I dont even know if I will get my money from this casino. Wish I would of seen this thread before I played... smh
Please enter your comment.
Your comment is added.
ryder11211
4 months ago
Sr. Newbie
3.8 / 5
I just wanted to write in after reading all of the bad reviews here. I was obviously worried about my requested withdrawal (about $352, after depositing on a depositing $60 in BTC on a large no playthrough bonus, something like %350). Anyway, they took away the bonus amount ($207) from my total, charged me $18 for the BTC...
I just wanted to write in after reading all of the bad reviews here. I was obviously worried about my requested withdrawal (about $352, after depositing on a depositing $60 in BTC on a large no playthrough bonus, something like %350). Anyway, they took away the bonus amount ($207) from my total, charged me $18 for the BTC withdrawal transaction and it took about 4 days from the day I requested. So, overall, I am quite happy with the results. I'm pretty new to online gambling and I wouldn't disregard all the bad reviews others have written, but this wasn't too bad. They always responded via chat to answer my questions. Obviously, there are some hassles with verification, and its defintitely worrisome and unfortunate in this day and age that w/d isn't instant (or close to it), but in my opinion, the Inclave sites have so far done me justice. Of course, I can't speak for the experience of others but wanted to write in to let people know that if they are patient and stick with it, it's not impossible to get paid. Maybe I got lucky, well obv I did (60 to 352 was meaningful to me!), but I can't complain overall. Hopefully would be the same if I won in the thousands! Would try again (house money) and see if it's not just a one-time fluke. Will update.
Show morePlease enter your comment.
Your comment is added.
Kaitlin Agee
5 months ago
Newbie
1.1 / 5
They will take your money and BS you as long as they have to and then cut you off without resolution! Deposit anywhere else but this site! I promise you. Horrid.
Please enter your comment.
Your comment is added.
Skylerpurr
5 months ago
Newbie
Sunrise casino owes me $1578. It has been escalated 8 or 9 times now. Who can I contact to get this payed out. Every week it will be escalated and still they ask for more time. Isn't there a gaming authority that I can contact on this matter?
Please enter your comment.
Your comment is added.
EMacAttacks
5 months ago
Newbie
0.5 / 5
Add me to the laundry list of people with complaints about Sunrise. No matter how many times I submit my KYC documentation, the same docs that have worked just fine at countless other casinos, they keep telling me to resubmit them over and over and it never goes anywhere. Beware their transparent trickery.
Please enter your comment.
Your comment is added.
Yasillyme
5 months ago
Newbie
Yep, they got me too! I was supposed to br paid out my little $300. Today makes 1 month since i "won". Still nothing, and I write them EVERYDAY!I emailand chat with customer sservice. I continue to be told that its sent for escalation, and should be paid out any day. They sure like to take your money real quick, but pay...
Yep, they got me too! I was supposed to br paid out my little $300. Today makes 1 month since i "won". Still nothing, and I write them EVERYDAY!I emailand chat with customer sservice. I continue to be told that its sent for escalation, and should be paid out any day. They sure like to take your money real quick, but pay it out. Not for this chick. How do they afford to pay all the different customer service people? I have a list of 16 differnt ones so far. SIGH! Wish I had found LCCB sooner!
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Hairflair
6 months ago
Sr. Newbie
2.6 / 5
I wanted to give a recent review of sunrise slots. I recently won 100 in their casino with new player free spins. Sign up was easy, verification wasn’t too hard. When it came time to withdraw with litecoin I was worried when I read the bad reviews and decided I would never see any winnings. Their chat line takes a while...
I wanted to give a recent review of sunrise slots. I recently won 100 in their casino with new player free spins. Sign up was easy, verification wasn’t too hard. When it came time to withdraw with litecoin I was worried when I read the bad reviews and decided I would never see any winnings. Their chat line takes a while as you are put in a waiting room. The customer service is not extra friendly but ok. I withdrew on a Monday and told 5-7 days. I followed up through chat for 3 days and was told the same. To my surprise, I received my litecoin by the same week! I wanted to make sure they got recognition as they may be trying to do better. Best of luck!
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Eric1e74 6 months ago Newbie
4.2 / 5
This place kept my 2 grand cause of more than one account what bullshit I only had two because I'm bad at technology and couldn't get in at some point and made a second account then so I could play.i never used two accounts they screwed me up
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jcasteel74
6 months ago
Newbie
They have owed me money for a month. They conned me into making a verification deposit so they owe that to me as well. Everytime I contact them they say 7-10 business days and to come back at such and such date if no payment. It's a good thing there is a monitor between them and I/. I have had it with online casinos...
They have owed me money for a month. They conned me into making a verification deposit so they owe that to me as well. Everytime I contact them they say 7-10 business days and to come back at such and such date if no payment. It's a good thing there is a monitor between them and I/. I have had it with online casinos not paying and scamming members STAY AWAY IF YOU LIKE YOUR MONEY.
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Tayloray
7 months ago
Sr. Newbie
0.7 / 5
Lots of free bonuses but when you actually win big and complete the required playthrough requirements, they make you deposit money to be able to withdraw…then, once you do that…they have excuse after excuse of why it’s taking so long to send your money. It took almost a month to approve my withdrawal request (after making...
Lots of free bonuses but when you actually win big and complete the required playthrough requirements, they make you deposit money to be able to withdraw…then, once you do that…they have excuse after excuse of why it’s taking so long to send your money. It took almost a month to approve my withdrawal request (after making me deposit money to confirm I was a real person) and now it’s been over a month since it’s been approved when they say it’ll be 10-12 days. I’ve chatted with support multiple times and it’s one excuse after another. They have “escalated” my withdrawal twice now and still nothing….dont waste your time with this fake casino!
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