CLOSED: Scam & Rogue Casino StayLuckyCasino

Stay Lucky Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

This is a warning to anyone who are thinking about playing at this rogue and fraudulent website, this includes the entire Tall Mounting Ltd group of websites. 

I deposited 500 Euros and took out the bonus nothing was won, I made a further deposit of 500 Euros and was given a bonus, I went onto LiveChat and requested this was removed and I played just with my own money.

They did remove the deposit and I went onto win 6300 Euros, I requested the max withdrawal limit of 5000 Euros, I then further gambled the remaining 1600 and lost, they have denied my winnings and made them void. 

Today I have contacted the UK Gambling Commission who have confirmed they have no licence to operate in the UK nor take any deposits from UK players. I have also passed details to Action Fraud and trying to make as many people aware as possible.

After some research online it is evident that refuse to pay any winnings and they will refuse to refund deposits made. Emails to the company will be simply ignored, the live chat is abrupt and rude please remember you are dealing with live criminals not agents. 

The site has no banking safety software so when you imput your banking details and send them identity documents you are putting yourself at major risk, I've already had them try and take more money from my card without authorisation. The office is based in Bulgaria and you simply cannot win here. 

They have no licence to operate in the UK, they are committing offences by taking money and allowing you to gamble. You are not protected in anyway. 

This is a rogue website. 

HI London909,

Sorry to hear you have an issue with this brand. It is not listed on LCB but we're going to bring this case to their attention. We are aware that they do not have a license. Please private message me your casino username. We're going to ask for their assistance. 

Hi Melissa ,

Thanks so much for the offer. This group of websites from Tall Mountain Ltd are a bunch of criminals you cannot reason with them, other sites have been in contact not just with my case but hundreds more. 

The UK Police are now informed and the National Crime Agency are running an investigation, I was willing to compromise with this bunch of criminals by refunding my deposits but they won't budge. 

So myself and other victims are now trying to warn other players about this rogue set-up.

All they had to do was refund the deposits....Simple ehhh.

Thanks again. 

Thanks very much for letting us all know. We'll try our best to get in touch with them and see if there is anything we can do. In the meantime please keep us posted. 

Hi London909,

Have you heard from the casino?